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SEO & Social Search
for Lead Generation
Mike Volpe
VP Marketing, HubSpot
Twitter: @mvolpe
Marketing is Changing

    1950 - 2000         2000 - 2050
Outbound Marketing
Outbound Marketing is Harder
                               800-555-1234
                               Annoying
                               Salesperson
The Good News…

                 Inbound Marketing:
                 Get Found using Google,
                 Social Media and Blogs


             Top 5 Web Marketing
               Book on Amazon

                 InboundBook.com
The Great News…




     Source: survey of hundreds of businesses: HubSpot.com/ROI
Budget vs. Brains




Flickr: Refracted Moments   Flickr: Gaetoan Lee
“If you have more money than
brains, use outbound marketing.
  If you have more brains than
money, use inbound marketing”

       -- Guy Kawasaki
Inbound Marketing Process

                Create

                Optimize

                Promote

                Convert

                Analyze
Where is Search Going?
Where is Search Going?
What Does SEO Rank Mean?



       “SEO rank is now
     a meaningless metric.”

     -- Mike Volpe (@mvolpe)
What Does SEO Rank Mean?



 At any one time you rank #1 or
   #8 or #40 based on who is
 searching, where they search,
     and what is happening.
HOLY CRAP
“What the hell do I do?”

         -- You
“Pay attention to the webinar.”
http://www.hubspot.com/marketing-webinars/how-to-use-seo-and-social-search-for-lead-generation-webinar/




                  -- Mike Volpe (@mvolpe)
SEO Tips from Website Grader




  Lessons from 2,341,786 websites
Timeline of SEO

    Time Period       Ranking Algorithm

   Before 2000       • Context (web page content)




                     • Context
   2000 to 2010      • Authority (links)


                     • Context
                     • Authority
   2010 and Beyond   • Personalization (social media and
                     personal info)
SEO Before 2000




  Ranking Algorithm:
        f(n): Context
Which Page Gets #1 Ranking?
Search: “business software”


                      vs.


Result: HubSpot.com = #1
HubSpot has stuffed all the metadata and text
fields with lots of keyword phrases, including
“business software”, “business”, etc.
On-Page SEO (Context)

• Page Title

• Clean URL

• Headers & Content


• Description
Keywords & The Prosthodontist




                                              “Cosmetic Dentist”
                                                     vs
                                               “Prosthodontist”




    Image: http://www.thehumorousimage.com/
Attractive to Whom? (Context)




                            www.seo-browser.com
What Does SEO Rank Mean?



 “Website traffic is meaningless
  unless it converts into leads.”

      -- Mike Volpe (@mvolpe)
No Call to Action
Good Homepage Call to Action
Offer – WIIFM?
Offer – WIIFM?
Landing Pages Convert
Pre-2000 SEO Tips

 • Use lots of keywords everywhere you
   think keywords can be used as
   keywords raising keyword density
   with more keywords… 
 • Make pages easy for search spiders
   to crawl
 • Use calls to action and landing pages
   to convert leads
 • These tips are still somewhat relevant
SEO from 2000 to 2010




  Ranking Algorithm:
 f(n): Context + Authority
Which Page Gets #1 Ranking?
Search: “business software”


                      vs.


Result: Salesforce.com = #1
Salesforce.com has more links and authority
since it is a larger company and has been around
longer.
Authority is Determined by Links
Why Links are Votes to Google
• Recommendations from friends
  1. “I know HubSpot”
  2. “HubSpot is a marketing expert”
  3. You trust the person saying this


• Links are online recommendations
  1. A link: www.HubSpot.com
  2. Anchor text: Internet Marketing
  3. Link is from a trusted website
More + Better Content = Links
Content is Useless w/o Links
Publish Everything

•   Blog
•   Podcast
•   Videos
•   Photos
•   Presentations
•   eBooks
•   News Releases
Publish Everywhere
What Gets Shared or Linked?

 Rarely                           Frequently
 Shared                              Shared




 • Product info             • New data
 • Free trials              • Funny videos
 • Software documentation   • Top-notch blog posts
Link-Worthy & Share-Worthy


                                          Over 1,200
                                          inbound links to
                                          one blog article.




1,000’s of Tweets about report - Twitter drove 30% of traffic
Create Great Content by Blogging




    Source: Data from over 1,500 small businesses - http://hub.tm/BlogROI
Blogging Attracts More Links




     Source: Data from over 1,500 small businesses - http://hub.tm/BlogROI
Blogging Attracts More Visitors




     Source: Data from over 1,500 small businesses - http://hub.tm/BlogROI
46% of companies who blog
    have gotten revenue
   because of their blog.


    Source: survey of hundreds of businesses: HubSpot.com/ROI
2000 to 2010 SEO Tips

 • Use a couple keywords in page titles
   and page content and make pages
   easy for search spiders to crawl
 • Create useful content (blog!) and
   promote that content (social & email)
   to attract more links
 • Use calls to action and landing pages
   to convert leads
 • These tips are still very relevant
SEO in 2010 and Beyond




  Ranking Algorithm:
 f(n): Context + Authority
       + Social Graph
Which Page Gets #1 Ranking?
Search: “business software”


                    vs.


Result: It depends!
It depends on who you are and when you search.
Which Page Gets #1 Ranking?
Search: “business software” by Mike
who is a member of the “Inbound
Marketers” LinkedIn group and is
friends on Facebook with 3 people that
are fans of HubSpot on Facebook.

Result: HubSpot.com = #1
Mike has a connection to HubSpot, making is more
relevant to him.
Which Page Gets #1 Ranking?
Search: “business software” by Mary
who follows 30 people on Twitter who
follow Salesforce on Twitter and she
has read about CRM on wikipedia.

Result: Salesforce.com = #1
Mary likes CRM and her friends seem to like
Salesforce.com, maybe she will too.
Which Page Gets #1 Ranking?
Search: “business software” by Ollie
who is not using Facebook, Twitter or
any social media at all.



Result: HubSpot.com = #1
Ollie does not use social media. But people like
him do, and HubSpot has 12,000 Facebook fans,
and Salesforce only has 6,000, so if more people
like HubSpot, maybe Ollie will too.
Which Page Gets #1 Ranking?
Search: “business software” by Ian
who uses Twitter but does not follow
HubSpot or Salesforce on Twitter.



Result: HubSpot.com = #1
Ian uses Ollie does not use social media. But
people like him do, and HubSpot has 12,000
Facebook fans, and Salesforce only has 6,000, so
if more people like HubSpot, maybe Ollie will too.
Which Page Gets #1 Ranking?
Search: “business software” by Natalie,
and there has just been a big news
story featuring HubSpot on CNN.com,
and it is a top trending topic on Twitter.


Result: HubSpot.com = #1
Salesforce.com is a bigger and better known
company, but something big is happening at
HubSpot right now, so Natalie will probably like to
know about that first.
Build Your Reach to Build Authority
Reach Metric                 HubSpot   Salesforce.com
Inbound Links                451,000       78,676
MozRank SEO Authority 1-10      6            6


LinkedIn Group Members        45,000       14,400
LinkedIn Company Followers      458         276
Facebook Fans                 11,900       6,500
Twitter Followers             34,000       6,800
Google Buzz Followers          1,000        None
YouTube Views                300,000      400,000
Slideshare Views             375,000       3,000
Twitter Mentions Per Month    34,000       9,500
Content Makes You Interesting
Blogging Drives Social Success




      Source: Data from over 2,000 businesses - http://bit.ly/a6SrWh
Most Business Blogs Post Weekly




      Source: survey of hundreds of businesses: HubSpot.com/ROI
More Blogging Increases Results




      Source: survey of hundreds of businesses: HubSpot.com/ROI
Social Media = Leads and Sales




      Source: survey of hundreds of businesses: HubSpot.com/ROI
Build Network - Keyword Search
Search.Twitter.com
LinkedIn Answers
LinkedIn Groups
All Your Employees Are Marketers
Empower Employees by Sharing Info
SEO Tips for 2010 and Beyond

 • Optimize your content
 • Attract links to your content
 • Publish more content, more often
 • Be active in social media, often
 • Build large networks of relevant and
   engaged followers in social media
 • Use calls to action and landing pages
   to convert leads
Suggested Next Steps

 The Basics:
 • Read the “Inbound Marketing” Book
 • Grade your website:
   www.WebsiteGrader.com

 More Advanced:
 • Tips for Twitter, Facebook, LinkedIn:
 • www.HubSpot.com/marketing-hubs
Inbound Marketing Summary


       Create         Optimize

            Convert


                Promote
Try HubSpot for FREE:

www.HubSpot.com/free-trial
How to Put All the Pieces Together?




d.j.k. on flickr
HubSpot Puts the Pieces Together
What’s HubSpot?
 • All-in-one Marketing Software
 • Over 2,600 customers in 3 years
 • 140+ employees, lots of MIT grads
Blog & Social Media

                      • Business Blog
                        Software
                      • Blog Analytics
                      • Social Media
                        Monitoring
                      • Social Media
                        Publishing
Search Optimization

                      • Keyword Grader
                      • Link Grader
                      • Page Grader
Email Marketing & Lead Nurturing

                    • Email Marketing
                    • Lead Nurturing
Lead Generation

                  •   Landing Pages
                  •   Lead Intelligence
                  •   Lead Alerts
                  •   Visitor Profiling
Competitor Tracking
Marketing Analytics




    • Assess the effectiveness of your marketing on a
      campaign-by-campaign level
    • Optimize resource allocation to maximize sales
Proven ROI by 2,600+ Customers

     Cilk Arts Increases Leads 500%


     Makana Solutions 3x Leads, 2x Conversions


     Vocio Pays for HubSpot 30x Over with New Leads


     Objective Management Group Grows Leads 360%


     Bridge Group Doubles Online Leads

               www.HubSpot.com/ROI
Try HubSpot for FREE:

www.HubSpot.com/free-trial
Q&A
Free Trial: www.HubSpot.com/free-trial



Mike Volpe
VP Marketing @HubSpot
Twitter: @mvolpe

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SEO and Social Search for Lead Generation

  • 1. SEO & Social Search for Lead Generation Mike Volpe VP Marketing, HubSpot Twitter: @mvolpe
  • 2. Marketing is Changing 1950 - 2000 2000 - 2050
  • 4. Outbound Marketing is Harder 800-555-1234 Annoying Salesperson
  • 5. The Good News… Inbound Marketing: Get Found using Google, Social Media and Blogs Top 5 Web Marketing Book on Amazon InboundBook.com
  • 6. The Great News… Source: survey of hundreds of businesses: HubSpot.com/ROI
  • 7. Budget vs. Brains Flickr: Refracted Moments Flickr: Gaetoan Lee
  • 8. “If you have more money than brains, use outbound marketing. If you have more brains than money, use inbound marketing” -- Guy Kawasaki
  • 9. Inbound Marketing Process Create Optimize Promote Convert Analyze
  • 10. Where is Search Going?
  • 11. Where is Search Going?
  • 12. What Does SEO Rank Mean? “SEO rank is now a meaningless metric.” -- Mike Volpe (@mvolpe)
  • 13. What Does SEO Rank Mean? At any one time you rank #1 or #8 or #40 based on who is searching, where they search, and what is happening.
  • 15. “What the hell do I do?” -- You
  • 16. “Pay attention to the webinar.” http://www.hubspot.com/marketing-webinars/how-to-use-seo-and-social-search-for-lead-generation-webinar/ -- Mike Volpe (@mvolpe)
  • 17. SEO Tips from Website Grader Lessons from 2,341,786 websites
  • 18. Timeline of SEO Time Period Ranking Algorithm Before 2000 • Context (web page content) • Context 2000 to 2010 • Authority (links) • Context • Authority 2010 and Beyond • Personalization (social media and personal info)
  • 19. SEO Before 2000 Ranking Algorithm: f(n): Context
  • 20. Which Page Gets #1 Ranking? Search: “business software” vs. Result: HubSpot.com = #1 HubSpot has stuffed all the metadata and text fields with lots of keyword phrases, including “business software”, “business”, etc.
  • 21. On-Page SEO (Context) • Page Title • Clean URL • Headers & Content • Description
  • 22. Keywords & The Prosthodontist “Cosmetic Dentist” vs “Prosthodontist” Image: http://www.thehumorousimage.com/
  • 23. Attractive to Whom? (Context) www.seo-browser.com
  • 24. What Does SEO Rank Mean? “Website traffic is meaningless unless it converts into leads.” -- Mike Volpe (@mvolpe)
  • 25. No Call to Action
  • 26. Good Homepage Call to Action
  • 30. Pre-2000 SEO Tips • Use lots of keywords everywhere you think keywords can be used as keywords raising keyword density with more keywords…  • Make pages easy for search spiders to crawl • Use calls to action and landing pages to convert leads • These tips are still somewhat relevant
  • 31. SEO from 2000 to 2010 Ranking Algorithm: f(n): Context + Authority
  • 32. Which Page Gets #1 Ranking? Search: “business software” vs. Result: Salesforce.com = #1 Salesforce.com has more links and authority since it is a larger company and has been around longer.
  • 34. Why Links are Votes to Google • Recommendations from friends 1. “I know HubSpot” 2. “HubSpot is a marketing expert” 3. You trust the person saying this • Links are online recommendations 1. A link: www.HubSpot.com 2. Anchor text: Internet Marketing 3. Link is from a trusted website
  • 35. More + Better Content = Links
  • 36. Content is Useless w/o Links
  • 37. Publish Everything • Blog • Podcast • Videos • Photos • Presentations • eBooks • News Releases
  • 39. What Gets Shared or Linked? Rarely Frequently Shared Shared • Product info • New data • Free trials • Funny videos • Software documentation • Top-notch blog posts
  • 40. Link-Worthy & Share-Worthy Over 1,200 inbound links to one blog article. 1,000’s of Tweets about report - Twitter drove 30% of traffic
  • 41. Create Great Content by Blogging Source: Data from over 1,500 small businesses - http://hub.tm/BlogROI
  • 42. Blogging Attracts More Links Source: Data from over 1,500 small businesses - http://hub.tm/BlogROI
  • 43. Blogging Attracts More Visitors Source: Data from over 1,500 small businesses - http://hub.tm/BlogROI
  • 44. 46% of companies who blog have gotten revenue because of their blog. Source: survey of hundreds of businesses: HubSpot.com/ROI
  • 45. 2000 to 2010 SEO Tips • Use a couple keywords in page titles and page content and make pages easy for search spiders to crawl • Create useful content (blog!) and promote that content (social & email) to attract more links • Use calls to action and landing pages to convert leads • These tips are still very relevant
  • 46. SEO in 2010 and Beyond Ranking Algorithm: f(n): Context + Authority + Social Graph
  • 47. Which Page Gets #1 Ranking? Search: “business software” vs. Result: It depends! It depends on who you are and when you search.
  • 48. Which Page Gets #1 Ranking? Search: “business software” by Mike who is a member of the “Inbound Marketers” LinkedIn group and is friends on Facebook with 3 people that are fans of HubSpot on Facebook. Result: HubSpot.com = #1 Mike has a connection to HubSpot, making is more relevant to him.
  • 49. Which Page Gets #1 Ranking? Search: “business software” by Mary who follows 30 people on Twitter who follow Salesforce on Twitter and she has read about CRM on wikipedia. Result: Salesforce.com = #1 Mary likes CRM and her friends seem to like Salesforce.com, maybe she will too.
  • 50. Which Page Gets #1 Ranking? Search: “business software” by Ollie who is not using Facebook, Twitter or any social media at all. Result: HubSpot.com = #1 Ollie does not use social media. But people like him do, and HubSpot has 12,000 Facebook fans, and Salesforce only has 6,000, so if more people like HubSpot, maybe Ollie will too.
  • 51. Which Page Gets #1 Ranking? Search: “business software” by Ian who uses Twitter but does not follow HubSpot or Salesforce on Twitter. Result: HubSpot.com = #1 Ian uses Ollie does not use social media. But people like him do, and HubSpot has 12,000 Facebook fans, and Salesforce only has 6,000, so if more people like HubSpot, maybe Ollie will too.
  • 52. Which Page Gets #1 Ranking? Search: “business software” by Natalie, and there has just been a big news story featuring HubSpot on CNN.com, and it is a top trending topic on Twitter. Result: HubSpot.com = #1 Salesforce.com is a bigger and better known company, but something big is happening at HubSpot right now, so Natalie will probably like to know about that first.
  • 53. Build Your Reach to Build Authority Reach Metric HubSpot Salesforce.com Inbound Links 451,000 78,676 MozRank SEO Authority 1-10 6 6 LinkedIn Group Members 45,000 14,400 LinkedIn Company Followers 458 276 Facebook Fans 11,900 6,500 Twitter Followers 34,000 6,800 Google Buzz Followers 1,000 None YouTube Views 300,000 400,000 Slideshare Views 375,000 3,000 Twitter Mentions Per Month 34,000 9,500
  • 54. Content Makes You Interesting
  • 55. Blogging Drives Social Success Source: Data from over 2,000 businesses - http://bit.ly/a6SrWh
  • 56. Most Business Blogs Post Weekly Source: survey of hundreds of businesses: HubSpot.com/ROI
  • 57. More Blogging Increases Results Source: survey of hundreds of businesses: HubSpot.com/ROI
  • 58. Social Media = Leads and Sales Source: survey of hundreds of businesses: HubSpot.com/ROI
  • 59. Build Network - Keyword Search
  • 63. All Your Employees Are Marketers
  • 64. Empower Employees by Sharing Info
  • 65. SEO Tips for 2010 and Beyond • Optimize your content • Attract links to your content • Publish more content, more often • Be active in social media, often • Build large networks of relevant and engaged followers in social media • Use calls to action and landing pages to convert leads
  • 66. Suggested Next Steps The Basics: • Read the “Inbound Marketing” Book • Grade your website: www.WebsiteGrader.com More Advanced: • Tips for Twitter, Facebook, LinkedIn: • www.HubSpot.com/marketing-hubs
  • 67. Inbound Marketing Summary Create Optimize Convert Promote
  • 68. Try HubSpot for FREE: www.HubSpot.com/free-trial
  • 69. How to Put All the Pieces Together? d.j.k. on flickr
  • 70. HubSpot Puts the Pieces Together
  • 71. What’s HubSpot? • All-in-one Marketing Software • Over 2,600 customers in 3 years • 140+ employees, lots of MIT grads
  • 72. Blog & Social Media • Business Blog Software • Blog Analytics • Social Media Monitoring • Social Media Publishing
  • 73. Search Optimization • Keyword Grader • Link Grader • Page Grader
  • 74. Email Marketing & Lead Nurturing • Email Marketing • Lead Nurturing
  • 75. Lead Generation • Landing Pages • Lead Intelligence • Lead Alerts • Visitor Profiling
  • 77. Marketing Analytics • Assess the effectiveness of your marketing on a campaign-by-campaign level • Optimize resource allocation to maximize sales
  • 78. Proven ROI by 2,600+ Customers Cilk Arts Increases Leads 500% Makana Solutions 3x Leads, 2x Conversions Vocio Pays for HubSpot 30x Over with New Leads Objective Management Group Grows Leads 360% Bridge Group Doubles Online Leads www.HubSpot.com/ROI
  • 79. Try HubSpot for FREE: www.HubSpot.com/free-trial
  • 80. Q&A Free Trial: www.HubSpot.com/free-trial Mike Volpe VP Marketing @HubSpot Twitter: @mvolpe