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Marketing a Peer-to-Peer Fundraising
   Campaign to Drive Engagement


                &
Who We Are




Mike Spear    Sean Chisholm   Taylor Corrado
What is Peer-to-Peer Fundraising?
Peer-to-Peer is a specific type of Crowdfunding.

At it’s essence crowdfunding is the process of gathering
money from many to support a singular, common
purpose.
Single-Tier Crowdfunding



Examples:


• Kickstarter
• Indiegogo
• Online Donation Forms
Multi-Tier Crowdfunding (P2P)


• Supporters create
  individual fundraising
  pages tied to a
  campaign.


• Share pages online
  with friends and
  family to request
  donations.
Why Does P2P Work So Well?




“People don’t give to causes,
   they give to people…”
The Power of Social Media

• Average FB user
  has 262 friends

• Leverage personal
  relationships to
  increase reach

• Vehicle for self-
  expression

• Engage younger
  supporters
P2P By the Numbers



   On Average:

• $568 per active
  page

• 7 donors per
  page

• 4 new donors
  per page
P2P By the Numbers


  Team Rubicon:

• 73 Active
  Fundraisers

• 960 Donors

• $156,000 Raised
Main Benefits:
• Reach exponentially more people
• Raise exponentially more money
• Acquire exponentially more donors
The Two Main Types of P2P:

• “Rolling” (year-round) Peer-to-Peer
• Time-Based Campaigns
“Rolling” Peer-2-Peer

• Year-Round

• Revolves Around
  Supporter’s Life
  Events

• Supporters choose
  how and why they
  fundraise

• Inbound Marketing
Time-Based Campaigns

• Bound by specific
  length of time
  (generally 6-8 week)

• Based on specific
  activity, or theme.

• Often provides good
  team-building
  opportunities

• Requires Targeted
  Communication
All Campaigns Work in Concert

                Campaign #1




Campaign #5                       Campaign #2

                 Rolling P2P




  Campaign #4                  Campaign #3
The Online Fundraising Trap

• Effective DOES NOT mean
  Automatic

• All forms of fundraising require
  effort

• Supporter driven doesn’t mean
  supporter lead




    It is your job to promote your campaign effectively
    and drive engagement from your supporters!
Phases of the Campaign




Plan    Recruit   Engage        Finish

        2 weeks   5 weeks       1 week
The Planning Phase
Setting Your Campaign Goal


What are you trying to fund?

• Tangible Programmatic Outcome
• More Diffuse Use of Funds

What is your base of support?

•   Email Lists
•   Social Media Following
•   Active Donors
•   Core Supporters/Evangelists
Establishing Your Campaign Theme

Your Campaign Theme is Your Basic Marketing Concept


 • What’s the 30 second “pitch” ?


 • Framework for your campaign
   communications

 • What is the funding for?

 • Is there any sort of activity
   involved?
Campaign Theme- Outcome Driven

• Result dictates
  theme

• Tangible Impact


• Inflexible use of
  Funds



 New Program                        Donation Amounts
                      “Texting to
 Texting with                       Correlated with
                      Save Lives”
 Counselors                         Impact
Campaign Theme- Activity Driven

• Theme=
  Mission +
  Activity

• Participatory in
  nature

• Mental quid pro
  quo



                     Wear Your    Challenge drives
“Hearing Loss
                     Stink Week   Participation &
Stinks”
                     Shirt        Donations
Designing the Campaign Page


• Campaign theme
  highlighted

• Page compliments other
  marketing assets

• Evocative images and
  videos for emotional
  connection
Designing the Fundraising Page

• Carry over the
  branding


• Understand in
  under 30 seconds


• A short 1 minute
  video can help
  create an emotional
  connection
Designing the Checkout Page


• Why does all of
  this branding
  matter?

• 38% larger
  average
  donations

• Maximize
  conversions
  across the pages
Campaign Incentives



• Gear and other “schwag”

• Recognition

• Increased Impact

• Don’t crowd out
  generosity
Campaign Collateral
Prepare beforehand:

• Onboarding email series
• Stories of individual impact
• New incentives
  announcements
• Default page text/video

Prepare during campaign:

• Fundraiser stories
• Campaign updates
  (video/email)
• Finishing email series
The Recruiting Phase
The Soft & Hard Launch
            Soft Launch Hard Launch



  Plan         Recruit              Engage     Finish


Soft Launch- “The campaign within the campaign”

• Tap your core supporters
• Build momentum to establish correct frame
• Personal outreach

Hard Launch- “The big push”

• Get as many people as possible
• Email blasts, social media promotion
• Blog, cross-promotions, “the kitchen sink”
The Kiva Study


• Cryder, Lowenstein, Seltman
  (2008)

• Measured rate of contributions
  to projects on Kiva.org

• Hypothesis: rate will increase
  as project gets closer to goal
The Results




0-33%      33-        66-100%
           66%
The Takeaways


• Contribution rate has a direct relationship to
  progress towards goal

• Goal proximity effect

• People want to be part of a winning story

• Better to build momentum before promoting widely
Recruiting Core Supporters

Who?
You (lead by example), past power fundraisers, younger committed
supporters, evangelists, passionate volunteers

How?
Personal emails and/or phone calls

Message?
You are asking them to be a part of the inner circle that makes sure
this campaign is a success. You need leaders, and you’re asking for
help.

How Long?
~1 week or so
Launching Your Campaign
                   Opening Email Series

• M+R Study: 180 Appeals           Rebuilding a Community this Holiday Season
  from 9 national organizations   Dear Joe,

                                  Our Neighbors in

• 4x Response Rate, ~2X           Everytown, were
                                  visited by tragedy a

  Average Donation Size
                                  few months ago when
                                  a tornado tore
                                  through their
                                  community. Along
                                  with the tragic loss of
• Email #1- Direct CTA to Join    life, the town’s school
                                  was completely
                                  destroyed by the community together this Holiday season
                                  We are rallying our
                                  storm. the money needed to rebuild the school. Together we
                                  to raise
• Email #2- Story w/ Link to      can make a huge difference in the lives of our neighbors and
                                  their children. What do you say, will you create a fundraising
  Blog                            page and become a part of the movement?

                                                     I’m In- Create My Page!


• Email #3- Quick Email,
                                  - Your Friends at Neighborhood Action


  Direct CTA
Launching Your Campaign
      Social Media Promotion & Website Real Estate

• Capitalize on your
  website traffic

• Take to social media

• You can’t just
  repeatedly post CTA’s
  to start fundraising

• Create mini-stories,
  use images, and link to
  your blog
The Engagement Phase




 “Love the one you’re with…”
Segmenting Communications
           Soft Launch Hard Launch       Shift in Focus



  Plan       Recruit               Engage                 Finish

             2 weeks               5 weeks                1 week




                Final Activation Email

The Basic Segmentation:

• “Active Fundraisers”- Raised at least $1
• “Inactive Fundraisers”- Raised $0
Give Your Power Fundraisers Some Love

• What’s a power
  fundraiser?

• Personal emails
  and phone calls

• Let them know
  their impact



 8 week Campaign     32,000              Over $1,700,000
 to Fund the         Fundraising Pages   Raised
 “Protection Plan”   Created
The Mid Campaign Blues




            The dip is inevitable.

It’s your job to power the campaign through it
Using Content to Keep Inspiration High
  What?
• Personal stories of those
  helped

• Stories from your
  fundraisers

• Campaign updates

• Video addresses from
  leaders in your organization

• Anything funny, inspiring,
  engaging…
Using Content to Keep Inspiration High

How?

• Blog

• Email 1 or 2 per week

• Social Media >1 per
  day

• Direct to Fundraising
  Pages
Unrolling Additional Incentives


• Don’t give everything
  away at the beginning!

• New incentives give you
  something to talk about

• Ex: Trips to Uganda

• Matching donation
  periods
The Finish Phase
This is the Grand Finale


• Focus efforts on your
  most active fundraisers

• Two email closing series

• Build a crescendo

• Ex: 25 Campaign
The “X” Factor




“The best laid plans of mice and men…”

There is no substitute for your own creativity

Your supporters may be the ones fundraising, but it’s
your responsibility to create an engaging experience
Tying Things Together


•   Peer-to-peer presents a
    tremendous opportunity to
    raise funds and grow your
    base of supporters

•   To get the most out of it,
    you have to put effort in!

•   Planning, persistence, and a
    willingness to adapt are
    essential to maximizing the
    benefits of p2p
THANK YOU!
End Credits




Mike Spear                                          Sean Chisholm                                    Taylor Corrado
mike@stayclassy.org                                 sean@stayclassy.org                              tcorrado@hubspot.com




Image Credits:                                                            Reports & Studies:
http://www.flickr.com/photos/newyorkdistrict-usace/5957560873/sizes/m/    http://www.forbes.com/sites/rogerdooley/2012/08/08/donor-gifts/
http://www.flickr.com/photos/energy2024/8542344036/sizes/m/               http://labs.mrss.com/online-fundraising-tactics-what-works/
http://www.kickstarter.com/blog/shortening-the-maximum-project-length     http://www.onlinegivingstudy.org/
http://www.flickr.com/photos/jayneandd/4450623309/sizes/m/
http://www.flickr.com/photos/uncleweed/1019895394/
http://www.flickr.com/photos/wwworks/5623339500/sizes/m/in/photostream/
http://www.flickr.com/photos/crobj/4015095840/
http://www.flickr.com/photos/isherwoodchris/4830109432/

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Marketing a Peer-to-Peer Fundraising Campaign

  • 1. Marketing a Peer-to-Peer Fundraising Campaign to Drive Engagement &
  • 2. Who We Are Mike Spear Sean Chisholm Taylor Corrado
  • 3. What is Peer-to-Peer Fundraising?
  • 4. Peer-to-Peer is a specific type of Crowdfunding. At it’s essence crowdfunding is the process of gathering money from many to support a singular, common purpose.
  • 5. Single-Tier Crowdfunding Examples: • Kickstarter • Indiegogo • Online Donation Forms
  • 6. Multi-Tier Crowdfunding (P2P) • Supporters create individual fundraising pages tied to a campaign. • Share pages online with friends and family to request donations.
  • 7. Why Does P2P Work So Well? “People don’t give to causes, they give to people…”
  • 8. The Power of Social Media • Average FB user has 262 friends • Leverage personal relationships to increase reach • Vehicle for self- expression • Engage younger supporters
  • 9. P2P By the Numbers On Average: • $568 per active page • 7 donors per page • 4 new donors per page
  • 10. P2P By the Numbers Team Rubicon: • 73 Active Fundraisers • 960 Donors • $156,000 Raised
  • 11. Main Benefits: • Reach exponentially more people • Raise exponentially more money • Acquire exponentially more donors
  • 12. The Two Main Types of P2P: • “Rolling” (year-round) Peer-to-Peer • Time-Based Campaigns
  • 13. “Rolling” Peer-2-Peer • Year-Round • Revolves Around Supporter’s Life Events • Supporters choose how and why they fundraise • Inbound Marketing
  • 14. Time-Based Campaigns • Bound by specific length of time (generally 6-8 week) • Based on specific activity, or theme. • Often provides good team-building opportunities • Requires Targeted Communication
  • 15. All Campaigns Work in Concert Campaign #1 Campaign #5 Campaign #2 Rolling P2P Campaign #4 Campaign #3
  • 16. The Online Fundraising Trap • Effective DOES NOT mean Automatic • All forms of fundraising require effort • Supporter driven doesn’t mean supporter lead It is your job to promote your campaign effectively and drive engagement from your supporters!
  • 17. Phases of the Campaign Plan Recruit Engage Finish 2 weeks 5 weeks 1 week
  • 19. Setting Your Campaign Goal What are you trying to fund? • Tangible Programmatic Outcome • More Diffuse Use of Funds What is your base of support? • Email Lists • Social Media Following • Active Donors • Core Supporters/Evangelists
  • 20. Establishing Your Campaign Theme Your Campaign Theme is Your Basic Marketing Concept • What’s the 30 second “pitch” ? • Framework for your campaign communications • What is the funding for? • Is there any sort of activity involved?
  • 21. Campaign Theme- Outcome Driven • Result dictates theme • Tangible Impact • Inflexible use of Funds New Program Donation Amounts “Texting to Texting with Correlated with Save Lives” Counselors Impact
  • 22. Campaign Theme- Activity Driven • Theme= Mission + Activity • Participatory in nature • Mental quid pro quo Wear Your Challenge drives “Hearing Loss Stink Week Participation & Stinks” Shirt Donations
  • 23. Designing the Campaign Page • Campaign theme highlighted • Page compliments other marketing assets • Evocative images and videos for emotional connection
  • 24. Designing the Fundraising Page • Carry over the branding • Understand in under 30 seconds • A short 1 minute video can help create an emotional connection
  • 25. Designing the Checkout Page • Why does all of this branding matter? • 38% larger average donations • Maximize conversions across the pages
  • 26. Campaign Incentives • Gear and other “schwag” • Recognition • Increased Impact • Don’t crowd out generosity
  • 27. Campaign Collateral Prepare beforehand: • Onboarding email series • Stories of individual impact • New incentives announcements • Default page text/video Prepare during campaign: • Fundraiser stories • Campaign updates (video/email) • Finishing email series
  • 29. The Soft & Hard Launch Soft Launch Hard Launch Plan Recruit Engage Finish Soft Launch- “The campaign within the campaign” • Tap your core supporters • Build momentum to establish correct frame • Personal outreach Hard Launch- “The big push” • Get as many people as possible • Email blasts, social media promotion • Blog, cross-promotions, “the kitchen sink”
  • 30. The Kiva Study • Cryder, Lowenstein, Seltman (2008) • Measured rate of contributions to projects on Kiva.org • Hypothesis: rate will increase as project gets closer to goal
  • 31. The Results 0-33% 33- 66-100% 66%
  • 32. The Takeaways • Contribution rate has a direct relationship to progress towards goal • Goal proximity effect • People want to be part of a winning story • Better to build momentum before promoting widely
  • 33. Recruiting Core Supporters Who? You (lead by example), past power fundraisers, younger committed supporters, evangelists, passionate volunteers How? Personal emails and/or phone calls Message? You are asking them to be a part of the inner circle that makes sure this campaign is a success. You need leaders, and you’re asking for help. How Long? ~1 week or so
  • 34. Launching Your Campaign Opening Email Series • M+R Study: 180 Appeals Rebuilding a Community this Holiday Season from 9 national organizations Dear Joe, Our Neighbors in • 4x Response Rate, ~2X Everytown, were visited by tragedy a Average Donation Size few months ago when a tornado tore through their community. Along with the tragic loss of • Email #1- Direct CTA to Join life, the town’s school was completely destroyed by the community together this Holiday season We are rallying our storm. the money needed to rebuild the school. Together we to raise • Email #2- Story w/ Link to can make a huge difference in the lives of our neighbors and their children. What do you say, will you create a fundraising Blog page and become a part of the movement? I’m In- Create My Page! • Email #3- Quick Email, - Your Friends at Neighborhood Action Direct CTA
  • 35. Launching Your Campaign Social Media Promotion & Website Real Estate • Capitalize on your website traffic • Take to social media • You can’t just repeatedly post CTA’s to start fundraising • Create mini-stories, use images, and link to your blog
  • 36. The Engagement Phase “Love the one you’re with…”
  • 37. Segmenting Communications Soft Launch Hard Launch Shift in Focus Plan Recruit Engage Finish 2 weeks 5 weeks 1 week Final Activation Email The Basic Segmentation: • “Active Fundraisers”- Raised at least $1 • “Inactive Fundraisers”- Raised $0
  • 38. Give Your Power Fundraisers Some Love • What’s a power fundraiser? • Personal emails and phone calls • Let them know their impact 8 week Campaign 32,000 Over $1,700,000 to Fund the Fundraising Pages Raised “Protection Plan” Created
  • 39. The Mid Campaign Blues The dip is inevitable. It’s your job to power the campaign through it
  • 40. Using Content to Keep Inspiration High What? • Personal stories of those helped • Stories from your fundraisers • Campaign updates • Video addresses from leaders in your organization • Anything funny, inspiring, engaging…
  • 41. Using Content to Keep Inspiration High How? • Blog • Email 1 or 2 per week • Social Media >1 per day • Direct to Fundraising Pages
  • 42. Unrolling Additional Incentives • Don’t give everything away at the beginning! • New incentives give you something to talk about • Ex: Trips to Uganda • Matching donation periods
  • 44. This is the Grand Finale • Focus efforts on your most active fundraisers • Two email closing series • Build a crescendo • Ex: 25 Campaign
  • 45. The “X” Factor “The best laid plans of mice and men…” There is no substitute for your own creativity Your supporters may be the ones fundraising, but it’s your responsibility to create an engaging experience
  • 46. Tying Things Together • Peer-to-peer presents a tremendous opportunity to raise funds and grow your base of supporters • To get the most out of it, you have to put effort in! • Planning, persistence, and a willingness to adapt are essential to maximizing the benefits of p2p
  • 48. End Credits Mike Spear Sean Chisholm Taylor Corrado mike@stayclassy.org sean@stayclassy.org tcorrado@hubspot.com Image Credits: Reports & Studies: http://www.flickr.com/photos/newyorkdistrict-usace/5957560873/sizes/m/ http://www.forbes.com/sites/rogerdooley/2012/08/08/donor-gifts/ http://www.flickr.com/photos/energy2024/8542344036/sizes/m/ http://labs.mrss.com/online-fundraising-tactics-what-works/ http://www.kickstarter.com/blog/shortening-the-maximum-project-length http://www.onlinegivingstudy.org/ http://www.flickr.com/photos/jayneandd/4450623309/sizes/m/ http://www.flickr.com/photos/uncleweed/1019895394/ http://www.flickr.com/photos/wwworks/5623339500/sizes/m/in/photostream/ http://www.flickr.com/photos/crobj/4015095840/ http://www.flickr.com/photos/isherwoodchris/4830109432/