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can pay per click and paid
social media contribute to
inbound
MARK
                ROBERGE
                @markroberge


             Sales 2.0 scientist. MIT
             quant. Family man.




#inbound12
#INBOUND12
Paid media is
             not a
             sustainable
             channel

#inbound12
Paid media
             accelerates
             inbound
             marketing
             experimentation


#inbound12
Contextual difference of PPC vs paid
           social media
                                                               Ability to Influence
     Channel         Intent to Purchase   Ability to Nurture
                                                                      Others

       PPC               HIGH                 HIGH                   LOW
 Paid Social Media        LOW                 HIGH                  HIGH
Paid media builds social media
             following
Improves brand…       … increases distribution and…
Paid Media builds social media following
                                    … helps with SEO!




        http://www.seomoz.org/blog/facebook-twitters-influence-google-search-rankings
CONTEST #1
       Who has the largest twitter following
                 in the room?
             Winner: $50 of Facebook Ads

#inbound12
1
             PAID SOCIAL
             MEDIA OVERVIEW




#inbound12
Users by Social Channel

                           Users by Social Channel
1,000,000,000
 900,000,000
 800,000,000
 700,000,000
 600,000,000
 500,000,000
                                                          Users by Social Channel
 400,000,000
 300,000,000
 200,000,000
 100,000,000
           -
                Facebook         LinkedIn       Twitter
Ad Revenue by Social Channel

                               Ad Revenue by Social Channel
$4,000,000,000

$3,500,000,000
                                              Inefficient market
$3,000,000,000
                                           advertising opportunity?
$2,500,000,000

$2,000,000,000
                                                                  Ad Revenue by Social Channel

$1,500,000,000

$1,000,000,000

 $500,000,000

           $-
                    Facebook          LinkedIn         Twitter
Social Ad Effectiveness
Facebook Ads Basics
Twitter Ads Basics
LinkedIn Ads basics
PPC Ads with social
CONTEST #2
       Of those folks advertising on
       Facebook, who has accumulated
       the most fans?
       Winner: $50 of Facebook Ads
#inbound12
2
             LEVERAGE PAID
             MEDIA TO TEST




#inbound12
Use Paid Social Media to
             Test Target Demographics
             •   Which regions are responding most to
                 your messaging?
             •   When writing an eBook, should you have
                 a different version for executives versus
                 the end users of your software?
             •   Is it worth extending your website with
                 content written for the various industries
                 you target?
             •   Is your sales team more effective at
                 starting low, medium, or high in the
                 organization?
             •   There are 500 LinkedIn Groups in my
                 industry. Where are my most qualified
                 prospects conversing? Where should I
                 invest more of my time?
#inbound12
Demographic segmentation capability by network




Facebook              X         X          X         X         X         X         X      X   X   X   X        X


LinkedIn            X**         X          X                   X                   X      X   X   X   X   X   X**


Twitter             X**                                                                                        X


PPC                   X                              X                                                         X

           ** Social network segmentation is limited relative to peers in this category
Social Network Gender
                                                                            38%
           42%
58%                                             62%

                                                      Male             Female
  Male   Female

                   Overall, women are 11%
                   more likely to click on an ad,
46%
            54%    but men are slightly (2.2%)
                   more likely than women to
  Male   Female    "like" a brand via an ad.
                  http://www.marketingprofs.com/charts/2011/5912/women-on-facebook-click-ads-more-younger-
                  adults-like-more#ixzz1XtJHPGnI
Social Network Age
                              7%                                                                                             9%
  45-54                         12%                                                           45-54                                     17%
                                   18%                                                                                                               27%
  26-34                              23%                                                      26-34                                                   30%
                                        29%                                                                                       13%
  13-17                         11%                                                           13-17                    4%
http://roymorejon.com/social-media-age-demographics-for-facebook-and-twitter/              http://roymorejon.com/social-media-age-demographics-for-facebook-and-twitter/




                                                                                   On average, Facebook users age 50+
     55+
                                                                                   are 28.2% more likely than adults age
                               11%
                                                                                   18-29 to click through by clicking on
 35-54                                                 40%
                                                                                   the ad, but they are 9% less likely to
 25-34                                              31%                            click on the "like" button.
 18-24                                 18%                                      http://www.marketingprofs.com/charts/2011/5912/women-on-facebook-click-ads-more-younger-
  http://bostinno.com/2012/02/28/who-really-uses-linkedin-infographic/
                                                                                adults-like-more#ixzz1XtIda5YR
LinkedIn Professional User Demographics
                                    Company Size                                                                                        Industry
                             14%        (Employees)

                                                      1-200                                                High Tech                                     15%
                                                                                                                                                        13%
        42%                          15%                                                         Manufacturing                                        10%
                                                      201-                                                                                           9%
                       19%                                                                                 Education                                8%
                                                      1000                                                                                          8%
                                                                                                          Consumer…                                7%
    10%
  http://www.slideshare.net/amover/linked-in-demographics-statistics-july-2011   http://www.slideshare.net/amover/linked-in-demographics-statistics-july-2011


                           Job Title                                                                                 4% 4%              Seniority
Entrepreneur                                                   12%                                                                  8%
                                                             10%                                                                                    CxO
           Admin                                            9%                                                                                      VP
                                                            9%                                                                   10%
                Ops                                       8%                                                                                        Director
                                                         7%                                      58%                 16%                            Owner
 Engineering                                             7%                                                                                         Manager
                                              5%
       Finance                               4%
  http://www.slideshare.net/amover/linked-in-demographics-statistics-july-2011      http://www.slideshare.net/amover/linked-in-demographics-statistics-july-2011
Test “Seniority” in LinkedIn
 Cloud 2012 – C-Level
 Web.cloudinc.com/2012-ebook-c-level.html

                                            CxO Ad     CxO LP


 CxO, VP




 Cloud 2012 – IT Admin
 Web.cloudinc.com/2012-ebook-IT.html

                                            Admin Ad   Admin LP

 Individual Contributor
Use PPC to Test Content
             and Messaging
             •   Which keywords should you be writing
                 about most on your blog?
             •   How broadly can you be thinking with
                 your keyword research? Do interests
                 tangential to your value proposition
                 translate into a qualified lead for your
                 business?
             •   Which landing page designs are best for
                 each interest segment?
             •   What is the ideal next step for a prospect
                 with a particular interest? Should it be
                 passed directly to the sales team or
                 nurtured? If nurtured, with a particular
                 blog article, call to action, or a white
                 paper?
             •   Does your sales team need training on
                 leads with specific types of interests?
#inbound12
Test on “kitchen remodeling” subject
 1. Setup AdGroup for “kitchen
                                 2. Rotate Ads within AdGroup
       remodeling” terms




4. Measure Success through
          Funnel                  3. A/B Test Landing Pages
3
             LEVERAGE PAID SOCIAL
             MEDIA TO BUILD YOUR
             FOLLOWING




#inbound12
Target Facebook Users by Interests
      Setup as Broad Category or Precise interests
Friend-of-a-friend ads?
Influence of friends on purchasing
      90%
      of consumers online
      trust recommendations
      from people they know.

              71%
              say reviews from family
              members or friends influence
              purchase decisions.
Facebook Sponsored Stories
7 Types of Facebook Sponsored Stories
Setting up Facebook Sponsored Stories
Twitter Ad Options
Twitter Promoted Account Options
Promoted Tweet Options
CONTEST #3
       Who has the most members in their
       LinkedIn Group?
       Winner: $50 of Facebook Ads

#inbound12
Friend of a Friend in Search




                    •   +1 is not optional
                    •   +1 does not count as click
                    •   +1 is on URL, not ad
Beware of Ad Tiring in Social
4
             HUBSPOT APPS
             FOR PAID MEDIA




#inbound12
Find and nurture
your social media
   influencers.
See how engaged a
 lead has been with
  your company on
social before calling.
Social Media Reach
View published &
scheduled posts.




                   Create, publish or
                   schedule social
                   media posts.
Publish to multiple
accounts & channels.



 Schedule multiple
 posts at a time.
Facebook Customizer -
             GROSOCIAL
             Drag-and-drop Facebook
             tabs with widgets for
             maps, social sharing,
             photos, contests and
             HubSpot forms.


#inbound12
ReTargeter -
RETARGETER
Drive repeat visits of
your existing contacts
with intelligent
retargeted ads
Hootsuite -
6KITES
Social media
monitoring of your
HubSpot keywords and
contacts.
HubSpot Marketplace PPC Apps




1   WebSite Publicity’s paid AdWords ROI calculator shows you
    your marketing spend per lead and per sale for PPC traffic


                                               2   … and Wordstream’s free AdWords grader that tells you how to
                                                   improve those results, including your HubSpot landing pages
Continue your learning at HubSpot Academy

             Academy.HubSpot.com

#inbound12

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Can pay per click and paid social media contribute to inbound v4

  • 1. can pay per click and paid social media contribute to inbound
  • 2. MARK ROBERGE @markroberge Sales 2.0 scientist. MIT quant. Family man. #inbound12
  • 4. Paid media is not a sustainable channel #inbound12
  • 5. Paid media accelerates inbound marketing experimentation #inbound12
  • 6. Contextual difference of PPC vs paid social media Ability to Influence Channel Intent to Purchase Ability to Nurture Others PPC HIGH HIGH LOW Paid Social Media LOW HIGH HIGH
  • 7. Paid media builds social media following Improves brand… … increases distribution and…
  • 8. Paid Media builds social media following … helps with SEO! http://www.seomoz.org/blog/facebook-twitters-influence-google-search-rankings
  • 9. CONTEST #1 Who has the largest twitter following in the room? Winner: $50 of Facebook Ads #inbound12
  • 10. 1 PAID SOCIAL MEDIA OVERVIEW #inbound12
  • 11. Users by Social Channel Users by Social Channel 1,000,000,000 900,000,000 800,000,000 700,000,000 600,000,000 500,000,000 Users by Social Channel 400,000,000 300,000,000 200,000,000 100,000,000 - Facebook LinkedIn Twitter
  • 12. Ad Revenue by Social Channel Ad Revenue by Social Channel $4,000,000,000 $3,500,000,000 Inefficient market $3,000,000,000 advertising opportunity? $2,500,000,000 $2,000,000,000 Ad Revenue by Social Channel $1,500,000,000 $1,000,000,000 $500,000,000 $- Facebook LinkedIn Twitter
  • 17. PPC Ads with social
  • 18. CONTEST #2 Of those folks advertising on Facebook, who has accumulated the most fans? Winner: $50 of Facebook Ads #inbound12
  • 19. 2 LEVERAGE PAID MEDIA TO TEST #inbound12
  • 20. Use Paid Social Media to Test Target Demographics • Which regions are responding most to your messaging? • When writing an eBook, should you have a different version for executives versus the end users of your software? • Is it worth extending your website with content written for the various industries you target? • Is your sales team more effective at starting low, medium, or high in the organization? • There are 500 LinkedIn Groups in my industry. Where are my most qualified prospects conversing? Where should I invest more of my time? #inbound12
  • 21. Demographic segmentation capability by network Facebook X X X X X X X X X X X X LinkedIn X** X X X X X X X X X X** Twitter X** X PPC X X X ** Social network segmentation is limited relative to peers in this category
  • 22. Social Network Gender 38% 42% 58% 62% Male Female Male Female Overall, women are 11% more likely to click on an ad, 46% 54% but men are slightly (2.2%) more likely than women to Male Female "like" a brand via an ad. http://www.marketingprofs.com/charts/2011/5912/women-on-facebook-click-ads-more-younger- adults-like-more#ixzz1XtJHPGnI
  • 23. Social Network Age 7% 9% 45-54 12% 45-54 17% 18% 27% 26-34 23% 26-34 30% 29% 13% 13-17 11% 13-17 4% http://roymorejon.com/social-media-age-demographics-for-facebook-and-twitter/ http://roymorejon.com/social-media-age-demographics-for-facebook-and-twitter/ On average, Facebook users age 50+ 55+ are 28.2% more likely than adults age 11% 18-29 to click through by clicking on 35-54 40% the ad, but they are 9% less likely to 25-34 31% click on the "like" button. 18-24 18% http://www.marketingprofs.com/charts/2011/5912/women-on-facebook-click-ads-more-younger- http://bostinno.com/2012/02/28/who-really-uses-linkedin-infographic/ adults-like-more#ixzz1XtIda5YR
  • 24. LinkedIn Professional User Demographics Company Size Industry 14% (Employees) 1-200 High Tech 15% 13% 42% 15% Manufacturing 10% 201- 9% 19% Education 8% 1000 8% Consumer… 7% 10% http://www.slideshare.net/amover/linked-in-demographics-statistics-july-2011 http://www.slideshare.net/amover/linked-in-demographics-statistics-july-2011 Job Title 4% 4% Seniority Entrepreneur 12% 8% 10% CxO Admin 9% VP 9% 10% Ops 8% Director 7% 58% 16% Owner Engineering 7% Manager 5% Finance 4% http://www.slideshare.net/amover/linked-in-demographics-statistics-july-2011 http://www.slideshare.net/amover/linked-in-demographics-statistics-july-2011
  • 25. Test “Seniority” in LinkedIn Cloud 2012 – C-Level Web.cloudinc.com/2012-ebook-c-level.html CxO Ad CxO LP CxO, VP Cloud 2012 – IT Admin Web.cloudinc.com/2012-ebook-IT.html Admin Ad Admin LP Individual Contributor
  • 26. Use PPC to Test Content and Messaging • Which keywords should you be writing about most on your blog? • How broadly can you be thinking with your keyword research? Do interests tangential to your value proposition translate into a qualified lead for your business? • Which landing page designs are best for each interest segment? • What is the ideal next step for a prospect with a particular interest? Should it be passed directly to the sales team or nurtured? If nurtured, with a particular blog article, call to action, or a white paper? • Does your sales team need training on leads with specific types of interests? #inbound12
  • 27. Test on “kitchen remodeling” subject 1. Setup AdGroup for “kitchen 2. Rotate Ads within AdGroup remodeling” terms 4. Measure Success through Funnel 3. A/B Test Landing Pages
  • 28. 3 LEVERAGE PAID SOCIAL MEDIA TO BUILD YOUR FOLLOWING #inbound12
  • 29. Target Facebook Users by Interests Setup as Broad Category or Precise interests
  • 31. Influence of friends on purchasing 90% of consumers online trust recommendations from people they know. 71% say reviews from family members or friends influence purchase decisions.
  • 33. 7 Types of Facebook Sponsored Stories
  • 34. Setting up Facebook Sponsored Stories
  • 38. CONTEST #3 Who has the most members in their LinkedIn Group? Winner: $50 of Facebook Ads #inbound12
  • 39. Friend of a Friend in Search • +1 is not optional • +1 does not count as click • +1 is on URL, not ad
  • 40. Beware of Ad Tiring in Social
  • 41. 4 HUBSPOT APPS FOR PAID MEDIA #inbound12
  • 42. Find and nurture your social media influencers.
  • 43. See how engaged a lead has been with your company on social before calling.
  • 45. View published & scheduled posts. Create, publish or schedule social media posts.
  • 46. Publish to multiple accounts & channels. Schedule multiple posts at a time.
  • 47. Facebook Customizer - GROSOCIAL Drag-and-drop Facebook tabs with widgets for maps, social sharing, photos, contests and HubSpot forms. #inbound12
  • 48. ReTargeter - RETARGETER Drive repeat visits of your existing contacts with intelligent retargeted ads
  • 49. Hootsuite - 6KITES Social media monitoring of your HubSpot keywords and contacts.
  • 50. HubSpot Marketplace PPC Apps 1 WebSite Publicity’s paid AdWords ROI calculator shows you your marketing spend per lead and per sale for PPC traffic 2 … and Wordstream’s free AdWords grader that tells you how to improve those results, including your HubSpot landing pages
  • 51. Continue your learning at HubSpot Academy Academy.HubSpot.com #inbound12