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5 Ways to Leverage
 PPC in the Holiday Season

While you wait:
Take the poll
question to the left!




                             1
Housekeeping Notes:


1   Webinar slides + video will be emailed to
    all



2   Interact with us on Twitter: #HolidayPPC




                                                2
Your Presenters:




  LARRY KIM          DAN SLAGEN
  Founder and CTO,   Global Marketing Relations,
  WordStream         HubSpot
  @larrykim          @danslagen
                                                   3
Agenda
  1      Expand Keyword Universe


  2      Use PPC to Amplify the Impact of SEO


  3      Optimize Paid Ads for Your Audience


  4      Align PPC with Landing Pages


  5      Remarketing

  6
                                                4

         Summary
Why
PPC?
       5
6
7
Expand

           1
Keyword
Universe
               8
1   Expand Keyword Universe




Embrace
Long-tail
Keywords

                              9
What is a Long Tail Search?
11
12
13
14
15
Finding the long tail – Google Analytics
Finding the long tail - WordStream
Finding the long tail - WordStream
Quickly setting up campaigns
Quickly setting up campaigns
Quickly setting up campaigns
Quickly setting up campaigns
Quickly setting up campaigns
Use PPC to

                2
Amplify the
Impact of SEO
                    24
2   Use PPC to Amplify the Impact of SEO




Use PPC data to
inform SEO
optimization and
content creation

                                           25
Mine the value of PPC data


  Use Key Metrics Like   In Order To …
  • Impressions          • Find Content
  • Clicks                  Topics
  • Click Through        • Optimize Existing
    Rate                    Content
  • Conversions
  • Conversion Rate
  • Total Cost
                                               26
Mine the value of PPC data


  Use Key Metrics Like   In Order To …
  • Impressions          • Find Content
  • Clicks                  Topics
  • Click Through        • Optimize Existing
    Rate                    Content
  • Conversions
  • Conversion Rate
  • Total Cost
                                               27
Mine the value of PPC data

  Use Key Metrics Like
  Use Key Metrics Like   In Order To …
  • Impressions
  • Impressions          • Find Content
  • Clicks                  Topics
  • Clicks
  • Click Through        • Optimize Existing
  • Click Through
    Rate
    Rate                    Content
  • Conversions
  • Conversions
  • Conversion Rate
  • Conversion Rate
  • Total Cost
  • Total Cost
                                               28
Mine the value of PPC data

  Use Key Metrics Like   In Order To …
  Use Key Metrics Like   In Order To …
  • Impressions          • Find Content
  • Impressions          • Find Content
                            Topics
  • Clicks                  Topics
  • Clicks               • Optimize Existing
  • Click Through        • Optimize Existing
  • Click Through
    Rate                    Content
    Rate                    Content
  • Conversions
  • Conversions
  • Conversion Rate
  • Conversion Rate
  • Total Cost
  • Total Cost
                                               29
Optimize Ads

               3
for Your
Audience
                   30
3   Optimize Ads for Your Audience




When are
people
searching?

                                     31
Day Parting & Hours of Operation




                                   32
Campaign Planning – Day of Week




                                  33
Source: SEOmoz

                 34
Seasonality




Mindset – As the months/seasons              Conversions/Performance/Competition – Are
fluctuate, as do client/customer             there specific months or seasons in which your
needs/wants.                                 campaign sees an increase in efficiency?

- Is there a difference in                    - Should you frontload a percentage of your budget
performance at the end of a month            to a particular quarter?
or quarter?
                                              - Should you increase bids and awareness during
 - Are there more searches during            the holiday season?
the holiday season?
                                              - Do market costs go up during your best
 - Is there an increase in search            conversion performing months?
volume before, during or right after a
holiday?                                                                                        35
3   Optimize Ads for Your Audience




What are your
potential
customers’
wants and
needs?
                                     36
Decision Process

  Need                      Evaluation
Recognition                 of Options



              Information                Purchase
                Search




                                                    37
Demographics


Age (life cycle stage)
Social class
Gender
Family size
Income
Occupation
Lifestyle
Education
Religion
Race & Nationality




                                        38
Geo-Targeting




           Photo Credit: Steph and Adam
                                          39
Google Ad Copy
      Google offers a dynamic keyword insertion option, in which
      you can auto populate search queries into your ad




There are various ways
in which you can test
DKI using capitalization




                                                                   40
41
Ad Copy Messaging
Ad copy messaging should incorporate a few key aspects, that ultimately engender a user to
click your ad, with a sense of promise as the navigate to your landing page/website:

Keyword relevance – Is the search query present in your ad?




CTA – Is there a call to offer?




Value – Where/what is the value?




Proposition – Is there a proposition, and what is it?



                                                                                             42
Align PPC Ads
with Landing
Pages           4   43
4   Align PPC Ads with Your Landing Pages




        Avoid Friction



                                            44
4   Align PPC Ads with Your Landing Pages




Align title,
copy and
image(s)

                                             45
Search
Free
shipping
message is
carried to
the landing
page


              Nothing
              about
              personalized
              ornaments
50
Speaks
                  about
                  personalizati-
                  on!


Large variety
of personalized
ORNAMENTS
53
5
Remarketing
                  54
Use Remarketing on Google Display
 5   Network




Convert Visitors
who Didn’t
Convert yet.


                                         55
Re-Engage with Previous Visitors


 96%
of people who visit a website leave
without completing the actions
marketers want them to take

 70%
 of people abandon their shopping
 cart without completing a purchase


  Source: Forrester 2010, Google
How does Remarketing Work?




  Source: Google
What is Remarketing an How Does it Work?
#1 network reach in the US



                                                    Display Network


           Adsense publisher              Doubleclick ad                   Google O&O
           network                        exchange                         properties

           • 204M visitors/month          • Hundreds of premium            YouTube
           • 92% of U.S. internet users     publishers, with hundreds of   • 108M U.S. visitors/month
                                            millions of ad placements
           • 317B impressions/month         available every day            • 1B+ video views/day
           • Hundreds of comScore                                          • 2nd largest search engine
             1000 sites                                                    • 5% of all online time spent
                                                                           Google sites
                                                                           • Finance 3.1M
                                                                             visitors/month
                                                                           • Blogger 8.1M
                                                                             visitors/month




            Sites           Feeds         Games             Social media          Video             Mobile



    Source: Google
Source: Google
 Source: Google
Summary:
           60
Summary

  1   You can be live in minutes, but be thorough


  2   If you’re already live, optimize & focus


  3   PPC & SEO are complementary


  4   Avoid friction


  5   It’s not over without a remarketing fight

                                                    61
WordStream PPC Advisor
 Reduce PPC costs and improve ROI

 Increase traffic and qualified leads

 Get it all done in just 20 minutes per
 week
                                              www.wordstream.com/ppc-free-trial

                                          AdWords Performance Grader
                                          A free, instant PPC audit in under a
                                          minute! of a kind, free performance
                                               One
                                               grader
                                               Deep analysis in 8 key performance
                                               areas
                                               Provides actionable recommendations

                                           www.wordstream.com/google-adwords

                                                                CONFIDENTIAL – DO NOT DISTRIBUTE   62
HUBSPOT.COM/DEM   Search Engine
O                 Optimization

                  Blogging &
                  Social Media


                  Lead Generation


                  Lead
                  Management

                  Email &
                  Automation

                  Marketing
                  Analytics
THANK
 YOU!
        64
Please take a
      moment to take
      our exit poll!



Q+A
                       65

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5 Ways to Leverage PPC in the Holiday Season

  • 1. 5 Ways to Leverage PPC in the Holiday Season While you wait: Take the poll question to the left! 1
  • 2. Housekeeping Notes: 1 Webinar slides + video will be emailed to all 2 Interact with us on Twitter: #HolidayPPC 2
  • 3. Your Presenters: LARRY KIM DAN SLAGEN Founder and CTO, Global Marketing Relations, WordStream HubSpot @larrykim @danslagen 3
  • 4. Agenda 1 Expand Keyword Universe 2 Use PPC to Amplify the Impact of SEO 3 Optimize Paid Ads for Your Audience 4 Align PPC with Landing Pages 5 Remarketing 6 4 Summary
  • 6. 6
  • 7. 7
  • 8. Expand 1 Keyword Universe 8
  • 9. 1 Expand Keyword Universe Embrace Long-tail Keywords 9
  • 10. What is a Long Tail Search?
  • 11. 11
  • 12. 12
  • 13. 13
  • 14. 14
  • 15. 15
  • 16. Finding the long tail – Google Analytics
  • 17. Finding the long tail - WordStream
  • 18. Finding the long tail - WordStream
  • 19. Quickly setting up campaigns
  • 20. Quickly setting up campaigns
  • 21. Quickly setting up campaigns
  • 22. Quickly setting up campaigns
  • 23. Quickly setting up campaigns
  • 24. Use PPC to 2 Amplify the Impact of SEO 24
  • 25. 2 Use PPC to Amplify the Impact of SEO Use PPC data to inform SEO optimization and content creation 25
  • 26. Mine the value of PPC data Use Key Metrics Like In Order To … • Impressions • Find Content • Clicks Topics • Click Through • Optimize Existing Rate Content • Conversions • Conversion Rate • Total Cost 26
  • 27. Mine the value of PPC data Use Key Metrics Like In Order To … • Impressions • Find Content • Clicks Topics • Click Through • Optimize Existing Rate Content • Conversions • Conversion Rate • Total Cost 27
  • 28. Mine the value of PPC data Use Key Metrics Like Use Key Metrics Like In Order To … • Impressions • Impressions • Find Content • Clicks Topics • Clicks • Click Through • Optimize Existing • Click Through Rate Rate Content • Conversions • Conversions • Conversion Rate • Conversion Rate • Total Cost • Total Cost 28
  • 29. Mine the value of PPC data Use Key Metrics Like In Order To … Use Key Metrics Like In Order To … • Impressions • Find Content • Impressions • Find Content Topics • Clicks Topics • Clicks • Optimize Existing • Click Through • Optimize Existing • Click Through Rate Content Rate Content • Conversions • Conversions • Conversion Rate • Conversion Rate • Total Cost • Total Cost 29
  • 30. Optimize Ads 3 for Your Audience 30
  • 31. 3 Optimize Ads for Your Audience When are people searching? 31
  • 32. Day Parting & Hours of Operation 32
  • 33. Campaign Planning – Day of Week 33
  • 35. Seasonality Mindset – As the months/seasons Conversions/Performance/Competition – Are fluctuate, as do client/customer there specific months or seasons in which your needs/wants. campaign sees an increase in efficiency? - Is there a difference in - Should you frontload a percentage of your budget performance at the end of a month to a particular quarter? or quarter? - Should you increase bids and awareness during - Are there more searches during the holiday season? the holiday season? - Do market costs go up during your best - Is there an increase in search conversion performing months? volume before, during or right after a holiday? 35
  • 36. 3 Optimize Ads for Your Audience What are your potential customers’ wants and needs? 36
  • 37. Decision Process Need Evaluation Recognition of Options Information Purchase Search 37
  • 38. Demographics Age (life cycle stage) Social class Gender Family size Income Occupation Lifestyle Education Religion Race & Nationality 38
  • 39. Geo-Targeting Photo Credit: Steph and Adam 39
  • 40. Google Ad Copy Google offers a dynamic keyword insertion option, in which you can auto populate search queries into your ad There are various ways in which you can test DKI using capitalization 40
  • 41. 41
  • 42. Ad Copy Messaging Ad copy messaging should incorporate a few key aspects, that ultimately engender a user to click your ad, with a sense of promise as the navigate to your landing page/website: Keyword relevance – Is the search query present in your ad? CTA – Is there a call to offer? Value – Where/what is the value? Proposition – Is there a proposition, and what is it? 42
  • 43. Align PPC Ads with Landing Pages 4 43
  • 44. 4 Align PPC Ads with Your Landing Pages Avoid Friction 44
  • 45. 4 Align PPC Ads with Your Landing Pages Align title, copy and image(s) 45
  • 47.
  • 48.
  • 49. Free shipping message is carried to the landing page Nothing about personalized ornaments
  • 50. 50
  • 51.
  • 52. Speaks about personalizati- on! Large variety of personalized ORNAMENTS
  • 53. 53
  • 55. Use Remarketing on Google Display 5 Network Convert Visitors who Didn’t Convert yet. 55
  • 56. Re-Engage with Previous Visitors 96% of people who visit a website leave without completing the actions marketers want them to take 70% of people abandon their shopping cart without completing a purchase Source: Forrester 2010, Google
  • 57. How does Remarketing Work? Source: Google
  • 58. What is Remarketing an How Does it Work? #1 network reach in the US Display Network Adsense publisher Doubleclick ad Google O&O network exchange properties • 204M visitors/month • Hundreds of premium YouTube • 92% of U.S. internet users publishers, with hundreds of • 108M U.S. visitors/month millions of ad placements • 317B impressions/month available every day • 1B+ video views/day • Hundreds of comScore • 2nd largest search engine 1000 sites • 5% of all online time spent Google sites • Finance 3.1M visitors/month • Blogger 8.1M visitors/month Sites Feeds Games Social media Video Mobile Source: Google
  • 60. Summary: 60
  • 61. Summary 1 You can be live in minutes, but be thorough 2 If you’re already live, optimize & focus 3 PPC & SEO are complementary 4 Avoid friction 5 It’s not over without a remarketing fight 61
  • 62. WordStream PPC Advisor Reduce PPC costs and improve ROI Increase traffic and qualified leads Get it all done in just 20 minutes per week www.wordstream.com/ppc-free-trial AdWords Performance Grader A free, instant PPC audit in under a minute! of a kind, free performance One grader Deep analysis in 8 key performance areas Provides actionable recommendations www.wordstream.com/google-adwords CONFIDENTIAL – DO NOT DISTRIBUTE 62
  • 63. HUBSPOT.COM/DEM Search Engine O Optimization Blogging & Social Media Lead Generation Lead Management Email & Automation Marketing Analytics
  • 65. Please take a moment to take our exit poll! Q+A 65

Hinweis der Redaktion

  1. Maggie or Amanda
  2. Maggie or Amanda
  3. Dan – is it OK to briefly talk about WHY it might make sense to do PPC before jumping into the HOW
  4. Talking points here are that Google is on an Ad Rampage in the last year. That ads take up the majority of space on commercial queries. That Product listing ads get a lot of clicks. That 89% of Paid Search Clicks are incremental, and 50% of people can’t tell the difference between paid and organic listings.
  5. And for certain types of searches – the ones where you see the google ads take up all of the browser space, that nearly 2/3rds of those clicks will end up going to the paid results. (Note: this is JUST for the high commercial intent keywords like “diswasher”, etc. In general, organic takes 10x more clicks than Paid.)
  6. use long tail keywords as much as possible- you are more likely to rank/pay less for “integrated inbound marketing software for small businesses” than "marketing"
  7. And here’s a great example of a long tail keyword search.
  8. Quickly explain how the ad auction works.
  9. Quickly explain how the ad auction works.
  10. Key Point: more relevant ads = higher ad position.
  11. Key point: Advertiser 1 gets top spot, even though Advertiser 2 was willing to pay 2x more.
  12. Key point: advertiser 1 pays way less than advertiser 2, even though he had a much lower bid.Key takeaway: So the key to success at adwords / PCC is to have relevant ads with high click through rates. This means using specific long tail keywords with awesome ads and landing pages.
  13. But, how to Get these Long Tail Keywords? They’re hard to find! (1) consider your own Analytics – start with what works. If you’re already doing SEO, you can look at Promising keywords, for example keywords with conversions or keywords or good engagement metrics (low bounce rates, etc). Talk about how to get that data in Google Analytics and in Hubspot! By using some of these terms on more aggressive match types, like broad match, or modified broad match, or phrase match., you’ll be able to “cast a wider net” – meaning you’ll be able to target thousands or millions of OTHER searches that you’re not ranking on, but that are in some way to your top keywords. If you REALLY don’t want to have an ad show up for a keyword that you’re ranking organically, you can always use the negative exact match keyword to exclude certain searches from triggering your ad. One of the huge benefits of Paid Search is that you can tell google exactly which keywords you want and which ones you don’t want.
  14. While it’s nice to go after the proven keywords, don’t forget to go after the keywords you aren’t ranking for, to further “cast a wider net”.Talk a bit about the FREE keyword tools at WordStream and how we have a trillion keyword database full of awesome keyword ideas.As a bonus, we automatically categorize the keywords into tightly themed buckets, like “Womens” or “Mens” or “North Face”, etc.This is so that you can create a landing page and ad text that is exactly what the user searched for.
  15. While it’s nice to go after the proven keywords, don’t forget to go after the keywords you aren’t ranking for, to further “cast a wider net”.Talk a bit about the FREE keyword tools at WordStream and how we have a trillion keyword database full of awesome keyword ideas.As a bonus, we automatically categorize the keywords into tightly themed buckets, like “Womens” or “Mens” or “North Face”, etc.This is so that you can create a landing page and ad text that is exactly what the user searched for.
  16. Infact, our product, PPC Advisor has this super easy campaign builder that uses the same best practices that we talked about and it’s super easy! It’s a 5 step process of picking a topic, specifying some settings, and writing an ad! It’s SO EASY. Takes just 2 minutes.It’s instant!
  17. Infact, our product, PPC Advisor has this super easy campaign builder that uses the same best practices that we talked about and it’s super easy! It’s a 5 step process of picking a topic, specifying some settings, and writing an ad! It’s SO EASY. Takes just 2 minutes.It’s instant!
  18. Infact, our product, PPC Advisor has this super easy campaign builder that uses the same best practices that we talked about and it’s super easy! It’s a 5 step process of picking a topic, specifying some settings, and writing an ad! It’s SO EASY. Takes just 2 minutes.It’s instant!
  19. Infact, our product, PPC Advisor has this super easy campaign builder that uses the same best practices that we talked about and it’s super easy! It’s a 5 step process of picking a topic, specifying some settings, and writing an ad! It’s SO EASY. Takes just 2 minutes.It’s instant!
  20. Infact, our product, PPC Advisor has this super easy campaign builder that uses the same best practices that we talked about and it’s super easy! It’s a 5 step process of picking a topic, specifying some settings, and writing an ad! It’s SO EASY. Takes just 2 minutes.It’s instant!
  21. Talk about how PPC is instant.You’ll very quickly get data about every keyword and their performance metrics.And this data is super targeted. You can geo target just the cities or regions you care about.Search Query Data, Conversion Rate, Cost Per Click, Click Through Rate, Total Cost, etc. Metrics that aren’t available in SEO.Roughly Half of the keyword data for organic clicks in Google Analytics has been replaced with (NOT PROVIDED)You can use this incredibly valuable data to inform and prioritize your SEO creation and optimization efforts.Eg:Focus on keywords with the most conversions, highest conversion rate (means high relevancy), highest number of impressions (means high search volume), or the most cost (means high competition), or a combination of the factors.
  22. Talk about how PPC is instant.You’ll very quickly get data about every keyword and their performance metrics.And this data is super targeted. You can geo target just the cities or regions you care about.Search Query Data, Conversion Rate, Cost Per Click, Click Through Rate, Total Cost, etc. Metrics that aren’t available in SEO.Roughly Half of the keyword data for organic clicks in Google Analytics has been replaced with (NOT PROVIDED)You can use this incredibly valuable data to inform and prioritize your SEO creation and optimization efforts.Eg:Focus on keywords with the most conversions, highest conversion rate (means high relevancy), highest number of impressions (means high search volume), or the most cost (means high competition), or a combination of the factors.
  23. Talk about how PPC is instant.You’ll very quickly get data about every keyword and their performance metrics.And this data is super targeted. You can geo target just the cities or regions you care about.Search Query Data, Conversion Rate, Cost Per Click, Click Through Rate, Total Cost, etc. Metrics that aren’t available in SEO.Roughly Half of the keyword data for organic clicks in Google Analytics has been replaced with (NOT PROVIDED)You can use this incredibly valuable data to inform and prioritize your SEO creation and optimization efforts.Eg:Focus on keywords with the most conversions, highest conversion rate (means high relevancy), highest number of impressions (means high search volume), or the most cost (means high competition), or a combination of the factors.
  24. Talk about how PPC is instant.You’ll very quickly get data about every keyword and their performance metrics.And this data is super targeted. You can geo target just the cities or regions you care about.Search Query Data, Conversion Rate, Cost Per Click, Click Through Rate, Total Cost, etc. Metrics that aren’t available in SEO.Roughly Half of the keyword data for organic clicks in Google Analytics has been replaced with (NOT PROVIDED)You can use this incredibly valuable data to inform and prioritize your SEO creation and optimization efforts.Eg:Focus on keywords with the most conversions, highest conversion rate (means high relevancy), highest number of impressions (means high search volume), or the most cost (means high competition), or a combination of the factors.
  25.  determine when your audience is actually using google for search and pay more/only pay during those times. For example, we dont pay in the evening caus few b2b markters are working at midnight
  26. http://www.seomoz.org/blog/outsmarting-your-competition-in-highstakes-ppc-markets
  27.  determine when your audience is actually using google for search and pay more/only pay during those times. For example, we dont pay in the evening caus few b2b markters are working at midnight
  28. Each of these elements is important to take into consideration when thinking about campaign aspects such as tone within ad copy, site selection within the content network, the design and language on the landing page…etc
  29. How do you be locally national? When executed properly, synergizing local and national capabilities is the most striking client offering. The goal is to combine local expertise and convenience with national authority and capabilities. Things to keep in mind when geo-targeting include:CountryRegionStateDesignated Marketing AreaCityTownZip Code Within each of these details, think about how you can get closer to your TM both pre and post click. What local information can you provide such as phone numbers, content, resources while also highlighting the benefits of having national experience?
  30. Think AboutCaps vs. no caps?PunctuationInternal brainstorm meetingsClient brainstorm meetingsListening to the call center Library for all CTA/Offer/Benefits
  31. the title, copy of the ad, link, and landing page all need to be optimized and relevant to each other. google craws everything, and if your ad says "the best unicorn food ever" but your landing page is about unicorn clothing, google will show your ads less and you will have a lower quality score
  32. the title, copy of the ad, link, and landing page all need to be optimized and relevant to each other. google craws everything, and if your ad says "the best unicorn food ever" but your landing page is about unicorn clothing, google will show your ads less and you will have a lower quality score
  33. Lauren
  34. Lauren
  35. Lauren
  36. Lauren
  37. Lauren
  38. Lauren
  39. We work so hard on content creation and social media to get people to visit our site.But on average, 96% of them will not do what we hoped for them to do.And 70% of people put stuff in the shopping cart and fail to check-out.These are really, really targeted audiences that we should be going after!But How??With Remarketing! Describe how it works.
  40. Describe how Remarketing Works.
  41. Describe the Google Display Network a bit.
  42. Talk about the reach of the Google Display Network. Talk about typical conversion rates and other metrics that wordstream has provided.Mention that it impacts brand recall, which is a nice secondary benefit.
  43. karen
  44. Q&A for both Lauren and Karen
  45. Q&A for both Lauren and Karen