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Are you Bridging Your
                              Strategy Execution Gap?




Strategy: Don’t Just Plan…EXECUTE!




      discover • plan • execute • succeed
Are you executing your strategy?




      discover • plan • execute • succeed
Are You Executing Your Strategy?

  "82% of Fortune 500 CEO's feel their
  organization did an effective job of strategic
  planning. Only 14% of the same CEO's indicated
  that their organization did an effective job of
  implementing the strategy.“




           discover • plan • execute • succeed
Are You Executing Your Strategy?

  “62% of more than 1,500 executives describe
  their organizations as mediocre – or worse – at
  strategy execution”




            discover • plan • execute • succeed
Are You Executing Your Strategy?


    "90% of organizations fail to execute their
    strategies successfully."

    “95% of a typical workforce doesn't
    understand its organization's strategy"




            discover • plan • execute • succeed
Poll Question



   Our business strategy is integrated throughout the
   organization, not just with the executive team.




            discover • plan • execute • succeed
Its About Execution
            Top CEO Concerns




         discover • plan • execute • succeed
What It Means

    Make It Happen vs. Let It Happen




   It’s About Execution!
          discover • plan • execute • succeed
Traditional Strategic Planning is DEAD!


 • You can’t plan 3 – 5 years into the
   future                                            R.I.P.

                                                 TRADITIONAL
 • Strategy is not just role of Executive         STRATEGIC
   Team                                            PLANNING


 • Most companies can create a strategy
   in 3 days that is 90% as good as one it
   might create in 90 days




               discover • plan • execute • succeed
Traditional Strategic Planning
                                                                Strategic Analysis &
            BSC / Strategy Maps                                    Prioritization




                                                  CEO Communication to
                                                    Management Team




       Source: Alignment, Kaplan & Norton



Source: Alignment, Kaplan, Norton


                                        discover • plan • execute • succeed
Integrate Strategic Planning into Organization


  • Strategy Review

  • Environmental Assessment

  • Strategy Formulation

  • Strategy Management

            discover • plan • execute • succeed
The Strategy-Execution Gap
 The Strategy Execution Gap is the variance between management's strategic
 plans and the organization's actual execution or implementation of those plans.
     Alignment Maturity Model




                                  High




                                Medium


                                                          Strategy Execution
                                  Low                            Gap


                                           Strategy            Gap                Execution
                                          • Vision       • Knowledge            • Alignment
                                          • Strategies   • Strategic Change     • Measurement
                                          • Activities   • Ability to Execute   • Accountability


                                         discover • plan • execute • succeed
Strategy Execution Gap

  • Business is constantly changing
    – Competitive Landscape
    – New Information & technologies
    – Changing Worker Habits/Needs

  • Companies must adapt and drive

  • How much do you consider your internal
    and external environment when
    formulating strategy?


            discover • plan • execute • succeed
External Forces




           discover • plan • execute • succeed
Did You Know?


 • Top 10 in-demand Jobs in
   2010 did not exist in 2004

 • US Department of Labor
   estimates today’s learner
   will have 10-14 jobs by age
   38

 • 1-4 employees have been
   with their current employer
   for less than a year
           discover • plan • execute • succeed
Years to Reach Market Audience of 50 Million


          Radio - 38 Years

           TV - 13 Years


              Internet - 4 Years


                   iPod - 3 Years


                        Facebook - 2 Years


            discover • plan • execute • succeed
Did You Know?


 • Amount of new technical
   information is doubling
   every 2 years




          discover • plan • execute • succeed
Did You Know?




        discover • plan • execute • succeed
Poll Question



   How concerned are you about the speed of change
   and its effect on your business environment?




            discover • plan • execute • succeed
Does Your Organization Have a Pulse?


  • How in-tuned is your organization to these
    forces?

  • Is IT Keeping up?

  • How prepared is HR?

  • What about other business functions?

  • What about the Management Team?
            discover • plan • execute • succeed
Changes in Fortune 1000 Top 20

    Are You Built To
       Change?
                                                                       ?
                                                 60%
                                                                     2003 - 2013
                               45%                     1993 – 2003

                                    1983 - 1993
               35%
                    1973 - 1983


 Source: Built to Change, Lawler, Worley, 2006

                        discover • plan • execute • succeed
Execute or Die




                        Vs.



           discover • plan • execute • succeed
Executing and Dictating Outcomes




          discover • plan • execute • succeed
Are You Bridging Your Strategy Execution Gap?


  • Will you be in business in 1 – 3
    years?

  • How will your business change?

  • Do you have a strategy?

  • Are you executing?


             discover • plan • execute • succeed
Is Your Organization Able to Execute?

  • Do you have the strategic assets to execute?
     – Financial Capital
     – Human Capital
     – Information Capital

  • Are your business processes converting your strategic
    assets into customer/shareholder value?

  • How relevant, timely and accurate is your information?

  • When was the last capability assessment performed in
    your organization?

               discover • plan • execute • succeed
Strategic Alignment
     Strategic Alignment is the coordinated deployment of strategic
     assets (human, financial, & information capital) to achieve
     corporate strategies and is the foundation of strategy execution.



    Strategy                                                  Execution

                            Human




                                    Financial




                              Information


                 discover • plan • execute • succeed
Alignment – Horizontal & Vertical
      Organizational Units fail to coordinate, have conflicting goals and
      priorities, and often compete for resources, resulting in poor
      strategy execution.

                                            Without                  With
  • Horizontal Alignment
    breaks down silos
    across functions

  • Vertical Alignment
    keeps every level of
    organization focused
    on corporate strategies


                 discover • plan • execute • succeed
Poll Question



   How would you characterize the alignment of your
   organization?




            discover • plan • execute • succeed
Complexity Handicaps Execution


 • Simplify the management of strategy

 • Streamline decision making

 • Must compress strategy cycle time

 • Measure deployment of strategic assets

 • Common Terminology & Communication

           discover • plan • execute • succeed
Business Simplicity
                                                               Value Chain
      Vision                 Balanced Scorecard
    Mission                                     SWOT Analysis
                  Corporate Strategy
                                                  Porter’s Five Forces
  Business Strategy                Strategies
                        Competitive Advantage
  Strategy Maps                          Strategic Planning
  Strategy Portfolio         Grand Strategy                  Activities

                                                  Values
   Seven ‘S’ Framework Goals

                       discover • plan • execute • succeed
Vision


  • How do you want to be perceived by customers?

  • What do you seek to create as a company?

  • Vision serves as north star to guide the company




             discover • plan • execute • succeed
Strategies


  • Strategy is the course we chart, the journey
    we imagine, and at the same time, it is the
    course we steer, and the trip we actually
    make

  • Strategies are the overall themes of
    activities we engage in to achieve our vision

  • Strategic initiatives are defined to support
    the strategies of the organization

             discover • plan • execute • succeed
Activities


  • What we engage in on a daily basis as an
    organization, department, individuals that
    support the implementation of strategic
    initiatives and overall corporate strategies

  • Activities link your human, financial, and
    information capital (Strategic Assets) to
    your strategies and vision

             discover • plan • execute • succeed
Poll Question



   We have a dynamic strategic management process
   that facilitates flexibility, adaptability, and execution.




              discover • plan • execute • succeed
Strategy Learning Cycle

                                        Quality and Velocity




          discover • plan • execute • succeed
Strategic Management Systems




           discover • plan • execute • succeed
Traditional Strategic Planning

            BSC / Strategy Maps                                          Do you have time for
                                                                      protracted strategy cycles?




       Source: Alignment, Kaplan & Norton



Source: Alignment, Kaplan, Norton


                                        discover • plan • execute • succeed
BSC Strategy Map – Confusing?
Financial                                                           Enhance Organizational Capability                                          Enhance effectiveness of HR
  Vision
Performance
                     Provide operational excellence
                     through efficient HR practices
                                                                                                                                                contributions to business
                                                                                                                                                      performance


                                   Sr. Executives                                        Managers                                           Employees

Strategies
Internal
Customer
                  Get the right people in
                   the right place at the
                                                   Be knowledgeable &
                                                      trusted advisor
                                                                                 Support achievement of
                                                                                   business objectives
                                                                                                                     Promote a
                                                                                                                   global diverse
                                                                                                                                              Provide
                                                                                                                                            competitive
                                                                                                                                                                          Provide
                                                                                                                                                                       opportunity to
                         right time                                                                                   culture                 rewards                  advance career




Activities
Internal      •
                       Attract , Develop, & Retain Talent

                  Develop leadership pipeline
                                                                               Drive Organizational Performance
                                                                        • Align individual performance objectives to
                                                                          business outcomes                                         •
                                                                                                                                         Transform HR into Strategic Asset

                                                                                                                                      Understand & anticipate business needs
Processes     •   Attract MDs into R&D                                  • Transform performance management process                  • Consult on talent solutions
              •   Facilitate movement of talent across org                into business performance tool                            • Improve HR best-practices awareness
              •   Manage contingent workforce effectively               • Align/leverage reward system with strategy                • Develop efficient & effective HR processes
              •   Attract & develop employees/leaders                   • Make innovation & customer satisfaction part of             aligned to business outcomes
                                                                          every job                                                 • Manage change initiatives effectively

                                        Create Alignment                                                                            Create Capability
              •Identify HR activities that drive business performance
                                                                                                               •Identify required KSAs, behaviors, values required
              •Link people and processes to organizational strategy
                                                                                                               •Identify strategic job families that deliver results
              •Identify actionable metrics to measure effectiveness
                                                                                                               •Define competency model for job families
              •Partner with IT to execute HR technology strategy



                     Human Capital                                            Information Capital                                       Organizational Capital
  Assets
Learning &
                     •Knowledge, skills, abilities & values
                     •Improve business acumen
                                                                              •Global Core HRIS system
                                                                              •Talent Management System
                                                                                                                                        •Know business needs
                                                                                                                                        •Strategic identity
                     •Develop strategic HR competencies                       •HR data warehouse                                        •Manage change
Growth               •Enhance and communicate EVP                             •Digital HR                                               •Align workforce to strategy




                               discover • plan • execute • succeed
Simplify Strategic Management

  Vision                        Your Vision

Strategies

Initiatives

Activities




                  Alignment & Capability
  Assets      Human          Financial        Information

              discover • plan • execute • succeed
Strategy Execution Lifecycle
                        Strategic                     Horizontal
                        Planning                      Alignment




       Environmental                                                Vertical
         Analysis                                                  Alignment
                            Strategy         Strategic
                           Formulation       Alignment


       Strategy                      Strategy                       Strategic
       Review                                                       Change
                                    Execution



                  Measurement                            Empowerment


                                     Accountability



                  discover • plan • execute • succeed
Simplified Strategic Solutions (S3)

                                           Business
                                          Execution
                                                       Strategic
                          Strategy        Framework
                                                       Initiative
                         Workshops
                                                       Portfolio


                                                                     Strategy
       Capability                                                      Risk
      Assessment                                                    Management

                                     2      Plan


                                         Simplified
 Alignment                                            3 Execute            Strategic
  Debrief
                     1 Discover          Strategic                         Change
                                         Solutions


       Strategic                     4 Succeed                       Strategic
      Alignment                                                      Alignment
     Questionnaire                                                   Scorecard




                        discover • plan • execute • succeed
Thank You!

           The Strategy Snapshot



            Next Webinar: Tuesday, December 1, 2009


     Rick Hayes                         Mitch Ellner
     rick.hayes@cncstrategy.com         mitch.ellner@cncstrategy.com




                discover • plan • execute • succeed

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Webinar - Strategy: Dont Just Plan...EXECUTE!

  • 1. Are you Bridging Your Strategy Execution Gap? Strategy: Don’t Just Plan…EXECUTE! discover • plan • execute • succeed
  • 2. Are you executing your strategy? discover • plan • execute • succeed
  • 3. Are You Executing Your Strategy? "82% of Fortune 500 CEO's feel their organization did an effective job of strategic planning. Only 14% of the same CEO's indicated that their organization did an effective job of implementing the strategy.“ discover • plan • execute • succeed
  • 4. Are You Executing Your Strategy? “62% of more than 1,500 executives describe their organizations as mediocre – or worse – at strategy execution” discover • plan • execute • succeed
  • 5. Are You Executing Your Strategy? "90% of organizations fail to execute their strategies successfully." “95% of a typical workforce doesn't understand its organization's strategy" discover • plan • execute • succeed
  • 6. Poll Question Our business strategy is integrated throughout the organization, not just with the executive team. discover • plan • execute • succeed
  • 7. Its About Execution Top CEO Concerns discover • plan • execute • succeed
  • 8. What It Means Make It Happen vs. Let It Happen It’s About Execution! discover • plan • execute • succeed
  • 9. Traditional Strategic Planning is DEAD! • You can’t plan 3 – 5 years into the future R.I.P. TRADITIONAL • Strategy is not just role of Executive STRATEGIC Team PLANNING • Most companies can create a strategy in 3 days that is 90% as good as one it might create in 90 days discover • plan • execute • succeed
  • 10. Traditional Strategic Planning Strategic Analysis & BSC / Strategy Maps Prioritization CEO Communication to Management Team Source: Alignment, Kaplan & Norton Source: Alignment, Kaplan, Norton discover • plan • execute • succeed
  • 11. Integrate Strategic Planning into Organization • Strategy Review • Environmental Assessment • Strategy Formulation • Strategy Management discover • plan • execute • succeed
  • 12. The Strategy-Execution Gap The Strategy Execution Gap is the variance between management's strategic plans and the organization's actual execution or implementation of those plans. Alignment Maturity Model High Medium Strategy Execution Low Gap Strategy Gap Execution • Vision • Knowledge • Alignment • Strategies • Strategic Change • Measurement • Activities • Ability to Execute • Accountability discover • plan • execute • succeed
  • 13. Strategy Execution Gap • Business is constantly changing – Competitive Landscape – New Information & technologies – Changing Worker Habits/Needs • Companies must adapt and drive • How much do you consider your internal and external environment when formulating strategy? discover • plan • execute • succeed
  • 14. External Forces discover • plan • execute • succeed
  • 15. Did You Know? • Top 10 in-demand Jobs in 2010 did not exist in 2004 • US Department of Labor estimates today’s learner will have 10-14 jobs by age 38 • 1-4 employees have been with their current employer for less than a year discover • plan • execute • succeed
  • 16. Years to Reach Market Audience of 50 Million Radio - 38 Years TV - 13 Years Internet - 4 Years iPod - 3 Years Facebook - 2 Years discover • plan • execute • succeed
  • 17. Did You Know? • Amount of new technical information is doubling every 2 years discover • plan • execute • succeed
  • 18. Did You Know? discover • plan • execute • succeed
  • 19. Poll Question How concerned are you about the speed of change and its effect on your business environment? discover • plan • execute • succeed
  • 20. Does Your Organization Have a Pulse? • How in-tuned is your organization to these forces? • Is IT Keeping up? • How prepared is HR? • What about other business functions? • What about the Management Team? discover • plan • execute • succeed
  • 21. Changes in Fortune 1000 Top 20 Are You Built To Change? ? 60% 2003 - 2013 45% 1993 – 2003 1983 - 1993 35% 1973 - 1983 Source: Built to Change, Lawler, Worley, 2006 discover • plan • execute • succeed
  • 22. Execute or Die Vs. discover • plan • execute • succeed
  • 23. Executing and Dictating Outcomes discover • plan • execute • succeed
  • 24. Are You Bridging Your Strategy Execution Gap? • Will you be in business in 1 – 3 years? • How will your business change? • Do you have a strategy? • Are you executing? discover • plan • execute • succeed
  • 25. Is Your Organization Able to Execute? • Do you have the strategic assets to execute? – Financial Capital – Human Capital – Information Capital • Are your business processes converting your strategic assets into customer/shareholder value? • How relevant, timely and accurate is your information? • When was the last capability assessment performed in your organization? discover • plan • execute • succeed
  • 26. Strategic Alignment Strategic Alignment is the coordinated deployment of strategic assets (human, financial, & information capital) to achieve corporate strategies and is the foundation of strategy execution. Strategy Execution Human Financial Information discover • plan • execute • succeed
  • 27. Alignment – Horizontal & Vertical Organizational Units fail to coordinate, have conflicting goals and priorities, and often compete for resources, resulting in poor strategy execution. Without With • Horizontal Alignment breaks down silos across functions • Vertical Alignment keeps every level of organization focused on corporate strategies discover • plan • execute • succeed
  • 28. Poll Question How would you characterize the alignment of your organization? discover • plan • execute • succeed
  • 29. Complexity Handicaps Execution • Simplify the management of strategy • Streamline decision making • Must compress strategy cycle time • Measure deployment of strategic assets • Common Terminology & Communication discover • plan • execute • succeed
  • 30. Business Simplicity Value Chain Vision Balanced Scorecard Mission SWOT Analysis Corporate Strategy Porter’s Five Forces Business Strategy Strategies Competitive Advantage Strategy Maps Strategic Planning Strategy Portfolio Grand Strategy Activities Values Seven ‘S’ Framework Goals discover • plan • execute • succeed
  • 31. Vision • How do you want to be perceived by customers? • What do you seek to create as a company? • Vision serves as north star to guide the company discover • plan • execute • succeed
  • 32. Strategies • Strategy is the course we chart, the journey we imagine, and at the same time, it is the course we steer, and the trip we actually make • Strategies are the overall themes of activities we engage in to achieve our vision • Strategic initiatives are defined to support the strategies of the organization discover • plan • execute • succeed
  • 33. Activities • What we engage in on a daily basis as an organization, department, individuals that support the implementation of strategic initiatives and overall corporate strategies • Activities link your human, financial, and information capital (Strategic Assets) to your strategies and vision discover • plan • execute • succeed
  • 34. Poll Question We have a dynamic strategic management process that facilitates flexibility, adaptability, and execution. discover • plan • execute • succeed
  • 35. Strategy Learning Cycle Quality and Velocity discover • plan • execute • succeed
  • 36. Strategic Management Systems discover • plan • execute • succeed
  • 37. Traditional Strategic Planning BSC / Strategy Maps Do you have time for protracted strategy cycles? Source: Alignment, Kaplan & Norton Source: Alignment, Kaplan, Norton discover • plan • execute • succeed
  • 38. BSC Strategy Map – Confusing? Financial Enhance Organizational Capability Enhance effectiveness of HR Vision Performance Provide operational excellence through efficient HR practices contributions to business performance Sr. Executives Managers Employees Strategies Internal Customer Get the right people in the right place at the Be knowledgeable & trusted advisor Support achievement of business objectives Promote a global diverse Provide competitive Provide opportunity to right time culture rewards advance career Activities Internal • Attract , Develop, & Retain Talent Develop leadership pipeline Drive Organizational Performance • Align individual performance objectives to business outcomes • Transform HR into Strategic Asset Understand & anticipate business needs Processes • Attract MDs into R&D • Transform performance management process • Consult on talent solutions • Facilitate movement of talent across org into business performance tool • Improve HR best-practices awareness • Manage contingent workforce effectively • Align/leverage reward system with strategy • Develop efficient & effective HR processes • Attract & develop employees/leaders • Make innovation & customer satisfaction part of aligned to business outcomes every job • Manage change initiatives effectively Create Alignment Create Capability •Identify HR activities that drive business performance •Identify required KSAs, behaviors, values required •Link people and processes to organizational strategy •Identify strategic job families that deliver results •Identify actionable metrics to measure effectiveness •Define competency model for job families •Partner with IT to execute HR technology strategy Human Capital Information Capital Organizational Capital Assets Learning & •Knowledge, skills, abilities & values •Improve business acumen •Global Core HRIS system •Talent Management System •Know business needs •Strategic identity •Develop strategic HR competencies •HR data warehouse •Manage change Growth •Enhance and communicate EVP •Digital HR •Align workforce to strategy discover • plan • execute • succeed
  • 39. Simplify Strategic Management Vision Your Vision Strategies Initiatives Activities Alignment & Capability Assets Human Financial Information discover • plan • execute • succeed
  • 40. Strategy Execution Lifecycle Strategic Horizontal Planning Alignment Environmental Vertical Analysis Alignment Strategy Strategic Formulation Alignment Strategy Strategy Strategic Review Change Execution Measurement Empowerment Accountability discover • plan • execute • succeed
  • 41. Simplified Strategic Solutions (S3) Business Execution Strategic Strategy Framework Initiative Workshops Portfolio Strategy Capability Risk Assessment Management 2 Plan Simplified Alignment 3 Execute Strategic Debrief 1 Discover Strategic Change Solutions Strategic 4 Succeed Strategic Alignment Alignment Questionnaire Scorecard discover • plan • execute • succeed
  • 42. Thank You! The Strategy Snapshot Next Webinar: Tuesday, December 1, 2009 Rick Hayes Mitch Ellner rick.hayes@cncstrategy.com mitch.ellner@cncstrategy.com discover • plan • execute • succeed