2. Hair extensions installed by a professionally trained and licensed stylist should
include not only the service and verbal instructions but also a contract that outlines
installation, maintenance and removal. Stylists depend upon their reputation and
word-of-mouth recommendations and really need to take steps to protect themselves.
Drafting a contract for a hair extensions installation may seem excessive to some, but
it could save your reputation and bank account. And it really is a professional way to
handle a long term and complicated service.
3. Creating a contract is a professional way to handle a long-term and complicated service
like hair extensions. It creates an understanding between the stylist & client that helps
avoid conflict.
When creating a contract, consider including the following points that you and your
client need to agree and sign off on.
4. •Agreeing to the installation method that will be used
•Having a clear understanding of the materials to be used on their scalp hair
•Understanding the expectations of the client prior to the appointment
•Agreement of hair extensions that will be ordered by stylist
5. •What to expect in the first 24 hours: general comfort, sleeping, showering
•What NOT to do with the hair extensions
•Types of products to use to maintain the hair and scalp
•What to expect with hair extensions in the first month
6. •When is the first and recurring service appointments?
•What will be done during the follow-up appointments?
•How much does the first and recurring follow-up service appointments cost?
•Include a guarantee & specify what it includes under what circumstances
•Special circumstances & expectations (fine scalp hair, brittle, highly bleached hair
may result in hair loss)
•A warning to the client if they do not follow instructions given: what is the outcome,
and what does it cancel in the contract?
7. Most hair extensions companies do not accept a return or there is a return fee that you are
stuck with. You need to set terms accordingly. Plan ahead and protect yourself!
•What happens if the client changes their mind of the type or color of hair extensions
before the appointment?
•What happens to the deposit if client cancels?
•Payment methods accepted
•How much time is required for cancellation or change prior to the appointment?
•What portion of the deposit is non-refundable?
•When is the deposit required?