1. Business Analytics For All
BICC – a key element to
your BI strategy
BA4All - Insights Congress November 12th 2013
Guy Van der Sande

2. Agenda
•
•
•
•
•
•
•
•
•
•
USG – Who are we ?
BICC – Where are we today ?
BICC – Where do we come from ?
BICC – What did you say ?
BICC – The crucial role of the DWH ?
BICC – What will be the impact of Big Data ?
BICC – Is Self Service BI a relief ?
BICC – What about Mobile BI ?
BICC – How to deal with visualizations ?
BICC – How do we do it at USG People ?
• Thank you

3. USG People – Who are we ?
1
3
General Staffing
USG Professionals
for large volume clients
for high quality services and solutions
Start People
2
Specialist Staffing
for SMEs
Unique
Secretary Plus
Technicum

4. USG Professionals – Who are we ?
171M€ revenue
2476 employees
907 customers

5. BICC, Where are we today ?
Does your organization have a BI Competence Center ?
6%
33%
61%
Don't know
Yes
No
Source : Gartner 2012

6. BICC, Where do we come from ?
Reports
using low
cost tools

7. BICC, Where do we come from ?
Centralized
enterprise
BI-team
Reports using low
cost tools

8. BICC, Where do we come from ?
Federated
BICC
Centralized
enterprise BI-team
Reports using low
cost tools
•
•
•
•
Standard BI Architecture
Business/IT driven
Cost effective
Self-service BI reaches
it’s top productivity

9. BICC, Does it impact BI maturity ?
Starter
Learner
Player
Expert
Reference
Organisation
Process
Information
Mission Goals
unknown
Support of
functional goals
BI Strategy to
support Mission
Goals
Mission Goals
driven by KPI’s
Bi Strategy and
Mission Goals are
interlinked
Individual
Pioneers
Departmental
Project Teams
Corporate BI Track
BI Competence
Center
BICC reinforced
with Business
Analysts
Ad-hoc
Reporting
Project team
shares standards
Corporate project
First Dashboards
Dashboards are
common
Trends Analysis
Reporting to keep
ahead of
competitors
No
Consistency,
No Trust
Consistency is
being discussed
Low Trust
Definition of
Information
Meta/Master Data
Management
Data Quality
Data Cleansing
High Trust
Data Stewards
Data is a Corporate
Asset
Lot of Excel
Strategic
Lots of tools per
department
Corporate choice of
tools
Best Practices
Business
Packages
Self-supporting
Business
Local
spreadsheets
Departmental
Silos
Centralised
Datawarehouses
Enterprise
Datawarehouse
Service Oriented
Architecture
Technology
Infrastructure

10. BICC, What did you say ?
A Business Intelligence Competence Center (BICC) is
a cross-functional organizational team that has
defined tasks, responsibilities, roles and skills for
supporting and promoting the effective use of Business
Intelligence across an organization.

11. BICC, What did you say ?

12. BICC, Organization - Business
Business
Analyst
9%
29%
External
IT
21%
Business
Data
Scientist
4%
50%
Users
8%
Source : Gartner 2012

13. BICC, Organization - IT
Technical
Specialists
19%
50%
External
29%
IT
Business
21%
Project
Manager
10%
Solutions Architect
2%
Source : Gartner 2012

14. BICC, Organization - External
21%
External
IT
50%
Professional
Services
42%
Business
29%
Database
specialists
6%
Source : Gartner 2012

15. BICC, What did you say ?

16. BICC, Tasks – Corporate BI Strategy
€

17. BICC, Tasks – Data Management Strategy

18. BICC, Tasks – Education and support
BICC
Business
IT

19. BICC, What did you say ?

20. BICC, Skills and roles
BICC Leader
Business
Analytical
Technical
Data
Steward
Business
Analyst
Business
Analytical
Technical
Data Quality
Analyst
Business
Analytical
Business
Technical
Technical
Analytical
Technical
Advisor
Business
Analytical
Technical
Data
Scientist
Business
Analytical
Technical

21. BICC, What did you say ?

22. BICC, Risks ?
Sponsorship should be on CxO-level
CIO
Development
BICC
CFO
Infra
BICC
Controlling
COO
CMO
BICC
Marketing
BICC
Building
Production
Design

23. BICC, Risks ?
Lack of skills
Too much IT
Limited business buy-in
Conflicting priorities

24. BICC, The crucial role of the DWH ?

25. BICC, What is the impact of Big Data ?

26. BICC, What about mobile BI ?

27. BICC, Is Self Service BI a relief ?

28. BICC, How to deal with visualizations ?

29. BICC, How do we do it at USG People ?
Extended
BICC
BICC
SSC-BI
Business
Analysis &
Control
Business
Analysis
StartPeople
Business
Relationship
managers
Senior
Controllers

30. BICC, How do we do it at USG People ?
Extended
BICC
BRM
•
•
Overall management source
systems CR’s with impact on
reporting
Follow up CR’s on source
systems requested by BICC
BICC
•
•
•
•
SSC-BI
BA & C
Second line
User management reporting environmnet
Support BA & C with setup analysis and
reports
Changes reporting environment
•
•
•
First Line
Setup analysis and reports
Setup functional analysis cubes
Senior
Controllers
•
•
Clarification CR’s
Support general
managers

31. Thank You
BI@USGICT.be
+32 3 231 94 84
http://www.linkedin.com/company/usgprofessionalsbe
www.usgict.be
https://www.facebook.com/usgictbe