15. 15
PSYCHOLOGICAL SAFETY
“…a sense of confidence that the
team will not embarrass, reject or
punish someone for speaking up…
…a team climate characterized by
interpersonal trust and mutual
respect in which people are
comfortable being themselves.”
Amy Edmondson, Novartis Professor of Leadership
and Management
Harvard Business School
WE FEAR RISKS TO
OUR IMAGE
DISRUPTIVE
INCOMPETENT
NEGATIVE
IGNORANT
17. SMALL ACTS OF
THOUGHTFUL REBELLION
NON-CORMING BEHAVIOR OVER 3 WEEKS
Voice disagreements
Express true feelings
Proposing unconventional ideas
MORE CONFIDENT, ENGAGED THAN OTHERS
More creative
Higher performance ratings by supervisor
Source: Francesca Gino, Harvard Business School 17
20. IDEO MOOD MAP
This Photo by Unknown Author is licensed under CC BY-ND
20
21. “I speak to my brain as though
it is a group of children. Please
stop bringing this stuff up.
“Deciding that internal verbal
abuse is not acceptable
behavior is the first step in
finding deep inner peace.”
Dr. Jill Bolte Tayler
21
27. MEMBERSHIP
• Demonstrated they get sh*t
done.
• Knows the rules and has,
circumvented the rules to get
things done for the betterment
of the company and team.
VALUE OF BELONGING
• Rebel Alliance members
informally support other members
on their initiatives.
27
35. 35
WHAT’S AT STAKE
PICTURE WHAT
COULD BE
SHOW IT CAN WORK BE POSITIVE & PITHY
Show how idea
relates to what
people want, and
what’s IMPORTANT,
valued, relevant.
Make the status quo
unappealing.
People support
ideas they think can
work. (But show
possible risks!)
Keep it short, pithy,
believable. Avoid
messaging fetish.
COMMUNICATIONS ESSENTIALS
36. “Leaders should start smaller.
They should make the case for
transformation through their
strong ties and let it reverberate
among those connections until
they convince themselves that it is
both real and necessary.
And then, leaders can let their
strong ties spread the word
through their own strong ties.”
BEWARE THE BIG LAUNCH CAMPAIGN
36
43. “A sense of appreciation is the
single most sustainable motivator
at work.”
Dr. Adam Grant, Univ. of Pennsylvania
43
44. VIA Institute on Character 44
CHARACTER STRENGTHS
APPRECIATED
77% of employees say they are
flourishing, engaged, able to
make things happen at work.
71% of employees who believe
their managers can name their
strengths feel engaged and
energized by their work.
VIA Institute on Character
WE ALL HAVE 24 UNIVERSAL, INNATE CHARACTER TRAITS
46. People who have self-
compassion are more resilient,
optimistic, and less likely to be
anxious or depressed.
Self-compassion is treating
yourself as you’d treat a good
friend. It’s being kind to yourself.
46
48. KNOW WHAT’S MOST IMPORTANT
GET COMFORTABLE WITH DISCOMFORT
MOVE GOOD IDEAS FORWARD
BUILD YOUR RESILIENCY MUSCLES
48
REJECT MEDIOCRITY & COMPLACENCY
BE MORE COURAGEOUS
49. WHAT ONE PRACTICE WILL I
COMMIT TO?
WHAT ONE WAY WILL I TRY TO
HELP OTHER REBELS AT FEDEX?
49
50. 50
COPE BETTER WITH STRESS
MORE LIKELY TO ACT IN SOLVING PROBLEMS
MORE PLANFUL IN DEALING WITH ADVERSITY
51. OPTIMISM IS THE
GREATEST
ACT OF REBELLION
@LoisKelly @RebelsatWork
51
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REBEL IDEA #10