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ERICSSON MOBILITY REPORT
NOVEMBER 2015
SUB-SAHARAN
AFRICA
2  ERICSSON MOBILITY REPORT  SUB-SAHARAN AFRICA NOVEMBER 2015
Market Overview
With a population of 830 million, Sub-Saharan Africa is a dynamic region that
has been experiencing strong economic growth, driven by improved political
stability, a global commodity boom and greater regional integration
Regional ICT landscape
Total mobile subscription penetration in Sub-Saharan
Africa is estimated to be around 80 percent in 2015. Five
years ago, mobile penetration was just above 50 percent.
By 2021, it is expected to reach 100 percent in the region.2
Rising urbanization levels, as well as growing investment
in rural network coverage by mobile operators will drive
this growth.
Due to increasing subscription volumes, operator revenues
have recently risen in local currency terms, though dropped in
USD terms. Average revenue per user (ARPU) levels continue
to decline in the region due to stiff price competition and
regulatory policy on mobile termination rates in many markets.
While data ARPUs have been rising, leading to a higher
contribution of data revenue to total operator revenue, this
does not quite offset the drop in voice ARPU.
Capitalizing on the continent’s large unconnected
population, operators are aggressively pursuing growth
in mobile broadband. Their effort is supported by the
proliferation of lower cost devices and evolving regulatory
policies. In addition to this, service providers have increased
their focus on extending offerings around increasing mobile
financial inclusion and media delivery. Growing smartphone
ownership and a lack of fixed broadband availability has
resulted in mobile broadband being the most common way
to connect to the internet. 83 percent of Nigerian mobile
phone subscribers rely solely on this channel.3
Key figures: Sub-Saharan Africa
Mobile subscriptions (million)
Smartphone subscriptions (million)
Data traffic per active smartphone (GB/month)
Total mobile traffic (EB/month)
690
170
0.8
0.2
1,020
690
4
2.2
7%
25%
30%
55%
2015 2021 CAGR 2015–2021
The macro-economic environment
In the last decade, improved international trade and an
accelerated pace of foreign direct investment has led to
improved living standards for many on the African continent,
giving rise to a new class of consumers.
Sub-Saharan Africa’s GDP growth prospects are still
relatively high – projected at 4-5 percent1
annual growth
between 2015 and 2018. This is lower than earlier
projections due to subdued recovery in the Eurozone and
the recent economic slowdown in China, which is a major
destination for commodities from the region, as well as a
source of foreign direct investment.
Investment in information and communications technology
(ICT) in Sub-Saharan Africa remains strong, with the total
spending by telecom operators, service providers, utilities
and other players on equipment and services expected to
grow faster than the regional economy. A large unconnected
population, increased consumer spending and a favorable
regulatory environment are key drivers for the sustained
investment in this sector.
1
World Bank, Global Economic Prospects (GEP), June 2015
3
Ericsson (subscriptions) and World Bank Economic Forecasts, 2015 (population)
3
Ericsson ConsumerLab, TV and media report 2015, Nigeria
By 2021, mobile penetration is
estimated to reach 100 percent
SUB-SAHARAN AFRICA NOVEMBER 2015 ERICSSON MOBILITY REPORT  3
Most markets in Sub-Saharan Africa are seeing a rise in
consumer spending driven by growth in economic output.
The large youth population continues to drive demand for
consumer goods, with their characteristic entrepreneurial
mindset stimulating economic growth.
The proliferation of low cost (less than USD 50) smartphones
continues in markets across the region.
Seeking to drive data traffic on their networks, operators
are increasingly branding their own devices and creating
smartphone purchase plans, in some cases via mobile
money loan products for consumers who are unable to
pay upfront. By the end of 2015, 25 percent of handsets in
Sub-Saharan Africa are expected to be smartphones. This
is leading to data revenue making a greater contribution to
total operator revenue.
100
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021
0
200
300
400
500
600
700
Mobile subscriptions by device,
Sub-Saharan Africa (million)
Smartphones Mobile PCs, tablets, mobile routers
Basic phones
Mobile broadband is the preferred way to access
the internet in Sub-Saharan Africa – 83 percent of
Nigerians rely on this connection method
Device ownership and connectivity per household
Tablet
Smart TV
Internet
at home
Laptop/PC
Regular TV
Smartphone
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Kenya Nigeria South Africa Global
Source: Ericsson ConsumerLab, TV and media report 2015, Nigeria
Base: Internet users in respective countries or regions
4  ERICSSON MOBILITY REPORT  SUB-SAHARAN AFRICA NOVEMBER 2015
Mobile subscriptions
Mobile subscription growth in the region remains strong. It is driven by
a number of factors, including favorable macroeconomics, an improved
regulatory climate and mobile services being more central to the daily
activities of users across all segments
While countries like South Africa and Ghana have long
since passed the 100 percent penetration mark, other large
markets like Nigeria and Kenya are still below 100 percent.
GSM/EDGE-only is still dominant,
but WCDMA/HSPA is fast catching up
GSM/EDGE-only is still the most popular technology for
mobile subscriptions within the region. With 500 million
subscriptions by the end of 2015, it still accounts for over
70 percent of total mobile subscriptions. However, this
is expected to change by 2021, when WCDMA/HSPA
combined with LTE will account for almost 80 percent
of subscriptions.
LTE subscriptions are growing rapidly
With over 30 operators having commercially launched LTE
in the region and many more planning to follow suit, LTE
subscriptions are projected to grow almost 28-fold in
6 years. Although LTE currently accounts for just 1 percent
of total mobile subscriptions, by 2021 total LTE subscriptions
are expected to be just below 20 percent. Within the same
period, WCDMA/HSPA will maintain a steady growth and
will account for over 600 million subscriptions, or 60 percent
of the total.
By 2021, WCDMA/HSPA combined with LTE will
account for almost 80 percent of subscriptions
Mobile subscriptions by technology,
Sub-Saharan Africa (million)
0
200
400
600
800
1000
1,200
2015 2016 2017 2018 2019 2020 2021
CDMA-only
WCDMA/HSPA
LTE/5G
GSM/EDGE-only
Key drivers for future subscription growth
Subscription growth within the region will continue to be
driven by a number of factors, including better network
coverage in rural areas and remote locations, ownership of
multiple SIMs, the reduced cost of devices and call rates,
and M2M. Even with the projected subscription growth,
operators’ revenue will be challenged largely because of
reduced ARPU and slower subscription uptake.
The WCDMA/HSPA and LTE subscription growth will
come from a combination of 2G users migrating to other
technologies, new subscribers and an increased number
of connected devices per user.
SUB-SAHARAN AFRICA NOVEMBER 2015 ERICSSON MOBILITY REPORT  5
3G and 4G population coverage, Sub-Saharan Africa
In 2014, population coverage of WCMDA/HSPA networks in
Sub-Saharan Africa was just above 25 percent, compared to
global population coverage of around 65 percent. In 2021,
WCDMA/HSPA coverage is expected to triple to approximately
75 percent, while LTE will cover around half of the population.
Coverage of GSM networks – which enable the provision
of basic mobile telephony services such as voice, SMS
and low-speed data – is high at around 70 percent. The
implication is that even with a lack of access to mobile
broadband, the population is still able to access a variety
of services, a major example being SIM-based mobile
financial services.
LTE networks will cover
50 percent of the population
in 2021
Mobile traffic
Rising mobile data traffic is attributable to a number of factors,
including the affordability of smartphones and other devices, more
video traffic, and the increasing popularity of data-intensive apps
Increasing mobile data traffic
Mobile data traffic continues its steady growth within
the region. With the increasing spread of LTE, this trend
is expected to continue. It is projected that between
2015 and 2021, mobile data traffic will grow 15 times. With
enhancements in international connectivity following the
upgrade of mobile data networks and expansion of fiber
optics, the prices of data subscriptions will decrease and in
turn encourage even more mobile broadband subscriptions.
As governments within the region have adopted LTE radio
frequency spectrum policies, operators are readying
themselves to build next-generation networks to cater
for the ever-growing data demand.
By the end of 2021, monthly mobile data traffic in
Sub-Saharan Africa is expected to be almost 2,200
Petabytes (PB). Smartphones will account for almost
95 percent of mobile data traffic by 2021, up from close
to 80 percent in 2015. Voice traffic over the same period
will only marginally increase.
Mobile traffic, Sub-Saharan Africa (monthly PetaBytes)
Voice Data
2015
2021
10
PB/Month
150
PB/Month
2,200
PB/Month
15
PB/Month
15x
Growth
Voice Data
Growth
1.5x
0
500
1,000
1,500
2,000
2,500
2015 2016 2017 2018 2019 2020 2021
50%
6  ERICSSON MOBILITY REPORT  SUB-SAHARAN AFRICA NOVEMBER 2015
INDUSTRY
TRANSFORMATION
Before the mobile telephony era, Sub-Saharan Africa had limited access to
telecommunication services. In the past decade, investment by operators,
governments and other players has enabled mobile network coverage
to be offered to large swathes of the African population
Mobility as a driver for industry transformation
in Sub-Saharan Africa
There are two basic ways in which ICT acts as a change
agent across industries: efficiency improvements and
service disruption. The introduction of mobile data services
has enabled access to even more services that not only
benefit individuals, but change industries as well.
Transformation of financial services
With so much innovation taking place in the mobile space,
m-commerce in Africa is one of the great unique success
stories on the continent. It has allowed the 70 percent3
of
unbanked and marginalized segments to start to see the
promise of financial inclusion as mobile money services
take form across Africa. Mobile operators have also been
beneficiaries of this revolution – leading operators in the
region are deriving up to 20 percent of their revenue from
mobile commerce services, improving business prospects
even as voice revenue growth slows.
Starting from basic person-to-person money transfers,
many platforms now provide savings, insurance and
credit applications. This has further progressed to mobile
commerce and stock management solutions. Purchasing
goods and services is increasingly done via a mobile phone.
According to the World Bank4
, Sub-Saharan Africa transfers
more money domestically via mobile money than any
other region in the world. In 2014, up to 28 percent of
the population had received a domestic remittance. By
comparison, only 4 percent of the population in South Asia
did so in the same period.
The next wave of services in Sub-Saharan Africa within
the mobile commerce eco-system will include more
mature offerings such as micro-insurance and advanced
subscriber-subscriber/subscriber-merchant solutions. In
Kenya, arguably the most developed mobile commerce
market in the region, a leading operator has recently opened
up its platform to application developers, enabling design
and integration of third party solutions.
Optimizing agriculture – Sub-Saharan Africa’s
economic backbone
Use of mobile solutions is helping farmers in Africa to
minimize economic risk by knowing when to plant their crops,
as well as reduce the time it takes to get crops to the market.
Considering that agriculture employs more than half of
Sub-Saharan Africa’s workforce and accounts for a third of
its GDP,5
mobile-based solutions will go a long way towards
improving the socio-economic environment in the region.
3
Ericsson ConsumerLab, M-Commerce study, 2015
4
World Bank Global Findex Database, 2014
5
World Bank Economic Forecasts, 2015
An improving regulatory environment is also serving to
enable the development of mobile money in Africa, as
governments increasingly realize that the widespread
availability of payment and other financial services is a
key pillar in socio-economic development.
Mobility improving healthcare
Sub-Saharan Africa has faced challenges in the provision
of basic health services. Mobile solutions are, however,
enabling the delivery of basic health services to underserved
populations across the region by successfully addressing
important challenges, such as reducing infant mortality rates
and combatting infectious diseases remotely.
Mobile technology proved to be extremely useful during
the 2014-2015 Ebola crisis that afflicted parts of West Africa.
In order to combat the spread of the disease, volunteer
doctors collaborated with government agencies to set up
helplines and social media accounts which informed and
provided response on Ebola risks. This approach was
particularly effective in Nigeria, which became Ebola-free
within a few months.
Starting from basic person-to-person money
transfers, many platforms now provide savings,
insurance and credit applications
Mobile solutions are enabling the
delivery of basic health services
SUB-SAHARAN AFRICA NOVEMBER 2015 ERICSSON MOBILITY REPORT  7
Changing media viewing habits
As more of Sub-Saharan Africa’s population become
owners of smart and digital devices, new modes of
content consumption are increasingly being explored.
Viewing habits are moving away from conventional
devices. In Nigeria for instance, 51 percent prefer to
watch TV and video at their convenience, while 56 percent
want access to video content across all devices6
.
Consumers in the region increasingly want to pick and
choose payment and subscription methods of digital media.
For example, recent research found that 55 percent of
Nigerians indicate that they would like to select the media
channels that they subscribe to.6
Even as mobile broadband networks become increasingly
accessible across Africa, satisfaction levels are low, which
indicates that consumers in some places are in need of
higher speeds and better quality connections. In Nigeria for
example, only 38 percent of consumers surveyed recently
are satisfied that they can watch TV/media content without
any disruption.
Mobile is a key enabler in Africa’s growth
Sub-Saharan Africa’s economic potential remains strong,
with low internet penetration, a rapid rise in consumer spend
and a significant unbanked population. Players in the mobile
eco-system in the region aim to support socio-economic
empowerment and inclusion.
At the core of this is enabling mobile broadband access
to the unconnected population through increased 3G and
4G network deployment. This will drive uptake of services
such as m-commerce and infotainment, enabling service
providers to differentiate their revenue streams and at the
same time offer higher value services to their customers.
With more consumers gaining access to connectivity, and
consumer behavior subsequently changing, ICT will have a
far reaching impact. While the past decades of ICT progress
have shown significant promise, it has only laid the foundation
for what is set to come in Africa.
6
Ericsson ConsumerLab, TV and media report 2015, Nigeria
60
56
42
I would like to have smooth
and easy access to TV/video
content across all devices
60
51 53
Consumers who want freedom and flexibility
when watching TV and video (percent)
Source: Ericsson ConsumerLab,TV and media in Nigeria,TV and media in Kenya, 2015
Base: TV/Media users in respective countries or regions
Source: Ericsson ConsumerLab, TV and media in Nigeria,
TV and media in Kenya, 2015
Base: TV/Media users over internet in respective countries
38
Watching TV/video
content without
any disruption
45
Speed of streaming
TV/video content
49
Speed of
downloading
TV/video content
I want to decide when to watch
TV/media content rather than
following a schedule
Kenya Nigeria Global
Satisfaction with TV/media delivery across
mobile devices (percent)
The smartphone is increasingly becoming
the main device used at home
NigeriaKenya
41
30
32
EAB-15:039050 Uen
© Ericsson AB 2015
Ericsson
SE-126 25 Stockholm, Sweden
Telephone +46 10 719 0000
www.ericsson.com
Ericsson is the driving force behind the Networked Society – a world leader in
communications technology and services. Our long-term relationships with every
major telecom operator in the world allow people, business and society to fulfill
their potential and create a more sustainable future.
Our services, software and infrastructure – especially in mobility, broadband and
the cloud – are enabling the telecom industry and other sectors to do better business,
increase efficiency, improve the user experience and capture new opportunities.
With approximately 115,000 professionals and customers in 180 countries, we combine
global scale with technology and services leadership. We support networks that
connect more than 2.5 billion subscribers. Forty percent of the world’s mobile traffic
is carried over Ericsson networks. And our investments in research and development
ensure that our solutions – and our customers – stay in front.

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Ericsson Mobility Report, November 2015 - Regional report Sub-Saharan Africa

  • 1. ERICSSON MOBILITY REPORT NOVEMBER 2015 SUB-SAHARAN AFRICA
  • 2. 2  ERICSSON MOBILITY REPORT  SUB-SAHARAN AFRICA NOVEMBER 2015 Market Overview With a population of 830 million, Sub-Saharan Africa is a dynamic region that has been experiencing strong economic growth, driven by improved political stability, a global commodity boom and greater regional integration Regional ICT landscape Total mobile subscription penetration in Sub-Saharan Africa is estimated to be around 80 percent in 2015. Five years ago, mobile penetration was just above 50 percent. By 2021, it is expected to reach 100 percent in the region.2 Rising urbanization levels, as well as growing investment in rural network coverage by mobile operators will drive this growth. Due to increasing subscription volumes, operator revenues have recently risen in local currency terms, though dropped in USD terms. Average revenue per user (ARPU) levels continue to decline in the region due to stiff price competition and regulatory policy on mobile termination rates in many markets. While data ARPUs have been rising, leading to a higher contribution of data revenue to total operator revenue, this does not quite offset the drop in voice ARPU. Capitalizing on the continent’s large unconnected population, operators are aggressively pursuing growth in mobile broadband. Their effort is supported by the proliferation of lower cost devices and evolving regulatory policies. In addition to this, service providers have increased their focus on extending offerings around increasing mobile financial inclusion and media delivery. Growing smartphone ownership and a lack of fixed broadband availability has resulted in mobile broadband being the most common way to connect to the internet. 83 percent of Nigerian mobile phone subscribers rely solely on this channel.3 Key figures: Sub-Saharan Africa Mobile subscriptions (million) Smartphone subscriptions (million) Data traffic per active smartphone (GB/month) Total mobile traffic (EB/month) 690 170 0.8 0.2 1,020 690 4 2.2 7% 25% 30% 55% 2015 2021 CAGR 2015–2021 The macro-economic environment In the last decade, improved international trade and an accelerated pace of foreign direct investment has led to improved living standards for many on the African continent, giving rise to a new class of consumers. Sub-Saharan Africa’s GDP growth prospects are still relatively high – projected at 4-5 percent1 annual growth between 2015 and 2018. This is lower than earlier projections due to subdued recovery in the Eurozone and the recent economic slowdown in China, which is a major destination for commodities from the region, as well as a source of foreign direct investment. Investment in information and communications technology (ICT) in Sub-Saharan Africa remains strong, with the total spending by telecom operators, service providers, utilities and other players on equipment and services expected to grow faster than the regional economy. A large unconnected population, increased consumer spending and a favorable regulatory environment are key drivers for the sustained investment in this sector. 1 World Bank, Global Economic Prospects (GEP), June 2015 3 Ericsson (subscriptions) and World Bank Economic Forecasts, 2015 (population) 3 Ericsson ConsumerLab, TV and media report 2015, Nigeria By 2021, mobile penetration is estimated to reach 100 percent
  • 3. SUB-SAHARAN AFRICA NOVEMBER 2015 ERICSSON MOBILITY REPORT  3 Most markets in Sub-Saharan Africa are seeing a rise in consumer spending driven by growth in economic output. The large youth population continues to drive demand for consumer goods, with their characteristic entrepreneurial mindset stimulating economic growth. The proliferation of low cost (less than USD 50) smartphones continues in markets across the region. Seeking to drive data traffic on their networks, operators are increasingly branding their own devices and creating smartphone purchase plans, in some cases via mobile money loan products for consumers who are unable to pay upfront. By the end of 2015, 25 percent of handsets in Sub-Saharan Africa are expected to be smartphones. This is leading to data revenue making a greater contribution to total operator revenue. 100 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 0 200 300 400 500 600 700 Mobile subscriptions by device, Sub-Saharan Africa (million) Smartphones Mobile PCs, tablets, mobile routers Basic phones Mobile broadband is the preferred way to access the internet in Sub-Saharan Africa – 83 percent of Nigerians rely on this connection method Device ownership and connectivity per household Tablet Smart TV Internet at home Laptop/PC Regular TV Smartphone 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Kenya Nigeria South Africa Global Source: Ericsson ConsumerLab, TV and media report 2015, Nigeria Base: Internet users in respective countries or regions
  • 4. 4  ERICSSON MOBILITY REPORT  SUB-SAHARAN AFRICA NOVEMBER 2015 Mobile subscriptions Mobile subscription growth in the region remains strong. It is driven by a number of factors, including favorable macroeconomics, an improved regulatory climate and mobile services being more central to the daily activities of users across all segments While countries like South Africa and Ghana have long since passed the 100 percent penetration mark, other large markets like Nigeria and Kenya are still below 100 percent. GSM/EDGE-only is still dominant, but WCDMA/HSPA is fast catching up GSM/EDGE-only is still the most popular technology for mobile subscriptions within the region. With 500 million subscriptions by the end of 2015, it still accounts for over 70 percent of total mobile subscriptions. However, this is expected to change by 2021, when WCDMA/HSPA combined with LTE will account for almost 80 percent of subscriptions. LTE subscriptions are growing rapidly With over 30 operators having commercially launched LTE in the region and many more planning to follow suit, LTE subscriptions are projected to grow almost 28-fold in 6 years. Although LTE currently accounts for just 1 percent of total mobile subscriptions, by 2021 total LTE subscriptions are expected to be just below 20 percent. Within the same period, WCDMA/HSPA will maintain a steady growth and will account for over 600 million subscriptions, or 60 percent of the total. By 2021, WCDMA/HSPA combined with LTE will account for almost 80 percent of subscriptions Mobile subscriptions by technology, Sub-Saharan Africa (million) 0 200 400 600 800 1000 1,200 2015 2016 2017 2018 2019 2020 2021 CDMA-only WCDMA/HSPA LTE/5G GSM/EDGE-only Key drivers for future subscription growth Subscription growth within the region will continue to be driven by a number of factors, including better network coverage in rural areas and remote locations, ownership of multiple SIMs, the reduced cost of devices and call rates, and M2M. Even with the projected subscription growth, operators’ revenue will be challenged largely because of reduced ARPU and slower subscription uptake. The WCDMA/HSPA and LTE subscription growth will come from a combination of 2G users migrating to other technologies, new subscribers and an increased number of connected devices per user.
  • 5. SUB-SAHARAN AFRICA NOVEMBER 2015 ERICSSON MOBILITY REPORT  5 3G and 4G population coverage, Sub-Saharan Africa In 2014, population coverage of WCMDA/HSPA networks in Sub-Saharan Africa was just above 25 percent, compared to global population coverage of around 65 percent. In 2021, WCDMA/HSPA coverage is expected to triple to approximately 75 percent, while LTE will cover around half of the population. Coverage of GSM networks – which enable the provision of basic mobile telephony services such as voice, SMS and low-speed data – is high at around 70 percent. The implication is that even with a lack of access to mobile broadband, the population is still able to access a variety of services, a major example being SIM-based mobile financial services. LTE networks will cover 50 percent of the population in 2021 Mobile traffic Rising mobile data traffic is attributable to a number of factors, including the affordability of smartphones and other devices, more video traffic, and the increasing popularity of data-intensive apps Increasing mobile data traffic Mobile data traffic continues its steady growth within the region. With the increasing spread of LTE, this trend is expected to continue. It is projected that between 2015 and 2021, mobile data traffic will grow 15 times. With enhancements in international connectivity following the upgrade of mobile data networks and expansion of fiber optics, the prices of data subscriptions will decrease and in turn encourage even more mobile broadband subscriptions. As governments within the region have adopted LTE radio frequency spectrum policies, operators are readying themselves to build next-generation networks to cater for the ever-growing data demand. By the end of 2021, monthly mobile data traffic in Sub-Saharan Africa is expected to be almost 2,200 Petabytes (PB). Smartphones will account for almost 95 percent of mobile data traffic by 2021, up from close to 80 percent in 2015. Voice traffic over the same period will only marginally increase. Mobile traffic, Sub-Saharan Africa (monthly PetaBytes) Voice Data 2015 2021 10 PB/Month 150 PB/Month 2,200 PB/Month 15 PB/Month 15x Growth Voice Data Growth 1.5x 0 500 1,000 1,500 2,000 2,500 2015 2016 2017 2018 2019 2020 2021 50%
  • 6. 6  ERICSSON MOBILITY REPORT  SUB-SAHARAN AFRICA NOVEMBER 2015 INDUSTRY TRANSFORMATION Before the mobile telephony era, Sub-Saharan Africa had limited access to telecommunication services. In the past decade, investment by operators, governments and other players has enabled mobile network coverage to be offered to large swathes of the African population Mobility as a driver for industry transformation in Sub-Saharan Africa There are two basic ways in which ICT acts as a change agent across industries: efficiency improvements and service disruption. The introduction of mobile data services has enabled access to even more services that not only benefit individuals, but change industries as well. Transformation of financial services With so much innovation taking place in the mobile space, m-commerce in Africa is one of the great unique success stories on the continent. It has allowed the 70 percent3 of unbanked and marginalized segments to start to see the promise of financial inclusion as mobile money services take form across Africa. Mobile operators have also been beneficiaries of this revolution – leading operators in the region are deriving up to 20 percent of their revenue from mobile commerce services, improving business prospects even as voice revenue growth slows. Starting from basic person-to-person money transfers, many platforms now provide savings, insurance and credit applications. This has further progressed to mobile commerce and stock management solutions. Purchasing goods and services is increasingly done via a mobile phone. According to the World Bank4 , Sub-Saharan Africa transfers more money domestically via mobile money than any other region in the world. In 2014, up to 28 percent of the population had received a domestic remittance. By comparison, only 4 percent of the population in South Asia did so in the same period. The next wave of services in Sub-Saharan Africa within the mobile commerce eco-system will include more mature offerings such as micro-insurance and advanced subscriber-subscriber/subscriber-merchant solutions. In Kenya, arguably the most developed mobile commerce market in the region, a leading operator has recently opened up its platform to application developers, enabling design and integration of third party solutions. Optimizing agriculture – Sub-Saharan Africa’s economic backbone Use of mobile solutions is helping farmers in Africa to minimize economic risk by knowing when to plant their crops, as well as reduce the time it takes to get crops to the market. Considering that agriculture employs more than half of Sub-Saharan Africa’s workforce and accounts for a third of its GDP,5 mobile-based solutions will go a long way towards improving the socio-economic environment in the region. 3 Ericsson ConsumerLab, M-Commerce study, 2015 4 World Bank Global Findex Database, 2014 5 World Bank Economic Forecasts, 2015 An improving regulatory environment is also serving to enable the development of mobile money in Africa, as governments increasingly realize that the widespread availability of payment and other financial services is a key pillar in socio-economic development. Mobility improving healthcare Sub-Saharan Africa has faced challenges in the provision of basic health services. Mobile solutions are, however, enabling the delivery of basic health services to underserved populations across the region by successfully addressing important challenges, such as reducing infant mortality rates and combatting infectious diseases remotely. Mobile technology proved to be extremely useful during the 2014-2015 Ebola crisis that afflicted parts of West Africa. In order to combat the spread of the disease, volunteer doctors collaborated with government agencies to set up helplines and social media accounts which informed and provided response on Ebola risks. This approach was particularly effective in Nigeria, which became Ebola-free within a few months. Starting from basic person-to-person money transfers, many platforms now provide savings, insurance and credit applications Mobile solutions are enabling the delivery of basic health services
  • 7. SUB-SAHARAN AFRICA NOVEMBER 2015 ERICSSON MOBILITY REPORT  7 Changing media viewing habits As more of Sub-Saharan Africa’s population become owners of smart and digital devices, new modes of content consumption are increasingly being explored. Viewing habits are moving away from conventional devices. In Nigeria for instance, 51 percent prefer to watch TV and video at their convenience, while 56 percent want access to video content across all devices6 . Consumers in the region increasingly want to pick and choose payment and subscription methods of digital media. For example, recent research found that 55 percent of Nigerians indicate that they would like to select the media channels that they subscribe to.6 Even as mobile broadband networks become increasingly accessible across Africa, satisfaction levels are low, which indicates that consumers in some places are in need of higher speeds and better quality connections. In Nigeria for example, only 38 percent of consumers surveyed recently are satisfied that they can watch TV/media content without any disruption. Mobile is a key enabler in Africa’s growth Sub-Saharan Africa’s economic potential remains strong, with low internet penetration, a rapid rise in consumer spend and a significant unbanked population. Players in the mobile eco-system in the region aim to support socio-economic empowerment and inclusion. At the core of this is enabling mobile broadband access to the unconnected population through increased 3G and 4G network deployment. This will drive uptake of services such as m-commerce and infotainment, enabling service providers to differentiate their revenue streams and at the same time offer higher value services to their customers. With more consumers gaining access to connectivity, and consumer behavior subsequently changing, ICT will have a far reaching impact. While the past decades of ICT progress have shown significant promise, it has only laid the foundation for what is set to come in Africa. 6 Ericsson ConsumerLab, TV and media report 2015, Nigeria 60 56 42 I would like to have smooth and easy access to TV/video content across all devices 60 51 53 Consumers who want freedom and flexibility when watching TV and video (percent) Source: Ericsson ConsumerLab,TV and media in Nigeria,TV and media in Kenya, 2015 Base: TV/Media users in respective countries or regions Source: Ericsson ConsumerLab, TV and media in Nigeria, TV and media in Kenya, 2015 Base: TV/Media users over internet in respective countries 38 Watching TV/video content without any disruption 45 Speed of streaming TV/video content 49 Speed of downloading TV/video content I want to decide when to watch TV/media content rather than following a schedule Kenya Nigeria Global Satisfaction with TV/media delivery across mobile devices (percent) The smartphone is increasingly becoming the main device used at home NigeriaKenya 41 30 32
  • 8. EAB-15:039050 Uen © Ericsson AB 2015 Ericsson SE-126 25 Stockholm, Sweden Telephone +46 10 719 0000 www.ericsson.com Ericsson is the driving force behind the Networked Society – a world leader in communications technology and services. Our long-term relationships with every major telecom operator in the world allow people, business and society to fulfill their potential and create a more sustainable future. Our services, software and infrastructure – especially in mobility, broadband and the cloud – are enabling the telecom industry and other sectors to do better business, increase efficiency, improve the user experience and capture new opportunities. With approximately 115,000 professionals and customers in 180 countries, we combine global scale with technology and services leadership. We support networks that connect more than 2.5 billion subscribers. Forty percent of the world’s mobile traffic is carried over Ericsson networks. And our investments in research and development ensure that our solutions – and our customers – stay in front.