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Reaching the Hispanic Market

  Matias Perel      Sergio Barrientos
   Founder & CEO   Founder & Chief Creative Officer
We are the leading Digital Marketing
firm for Global Corporations catering
to Latinos in the United States
and Latin America.
Our History
AGENDA

1.  Introductions
2.  The Opportunity
3.  The Market Complexities
4.  Some Examples
5.  Conclusions
1. Introductions
1. Introductions
•  Some laws of Hispanic market
1. Introductions
•  Some laws of Hispanic market
1. Introductions
•  Some laws of Hispanic market
1. Introductions
•  Some laws of Hispanic market
2. The Opportunity
2. The Opportunity
                The US Hispanic population is growing at impressive rates
                                                                                               SOURCE: Goldman Sachs, October 23, 2007
        30%
                                                                                                Hispanic Population Growth
                          Hispanic Population as % of US Total
        25%                                                                                              (Millions, 2005-2020)
                         (Hispanic population / US total, millions)
        20%                                                                                                 Total      Hispanic


        15%
                                                                                                                         322      336
                                                                                                  299       309
                                                                                         24%
        10%                                                                      22%
                                                                         20%
                                                                   18%
                                     14%     15%     15%     15%
         5%                   13%
                       9%
                6%                                                                                               43%
         0%
                                                                                                            48           54        60
                                                                                                  43
                1980   1990   2000   2005   2007E 2008E 2010E 2020E 2030E      2040E   2050E
                227    249    282    299    303    305     309   336   364     392     420       2005     2010          2015      2020
                 15     22     36     43     45     47      48    60    73      88     103
% Hispanic        6%    9%    13%    14%    15%     15%    15%   18%   20%     22%     24%
Us Population
  Hispanics

                       Today, Hispanics already represent 15% of the total US population.
                From 2005 to 2020, Hispanic population will grow 43% vs. 14% for General Market
2. The Opportunity
              The US Hispanic population is young, very young…
                                                                  SOURCE: US Census Bureau Annual Update, 2007
Hispanic Population by Age Group vs. Total US
Percentage - 2007                           100+
                                            95 to 99
 Hispanics                                  90 to 94                                   Non-Hispanics
                                            85 to 89
                                            80 to 84
                                            75 to 79
                                            70 to 74
                                            65 to 69
                                            60 to 64
                                            55 to 59
                                            50 to 54
                                            45 to 49
                                            40 to 44
                                            35 to 39
                                            30 to 34
                                            25 to 29
                                            20 to 24
                                            15 to 19                                   Population in
                                            10 to 14                                    Age Group
                                             5 to 9
                                            Under 5                                       47% vs. 35%
10%      8%       6%      4%      2%                     2%      4%        6%        8%         10.%

       Almost half of US Hispanics are 25 and under, while half of general US is 40 and older.
                        Actually, 1 out of every 5 teens in the US is Hispanic
2. The Opportunity
                                              The US Hispanic population is holistically wealthy
                                                                                      Source:(USH-INT) CapturaGroup - Connecting US Hispanic Market online – 2006

                      1,100
                                                                                              Share of Total US Buying Power
                                                                  $1,087 billion
                      1,000                                                                   2003 vs. 2008
                       900                                                                                               AA           Other
                                                                                                                      2003 8.4%     2003 1.3%
                       800                                                                                            2008 8.7%     2008 1.4%

                       700
Billions of Dollars




                       600                                                                        Hispanic
                                                                                   413%           2003 7.9%
                       500                         $490 billion                                   2008 9.6%

                       400

                       300
                                                                                                                                    White
                       200          $212 billion                                                                                  2003 82.4%
                                                                                                                                  2008 80.3%
                       100

                         0


                                       1990           2000          2010



                                  Hispanic buying power exceeded that of African Americans in 2003 and is expected to
                                              represent 9.6% of the total GNI in the US by the end of 2008
2. The Opportunity
  The US Hispanic economy is the 9th largest in the world

   Estimated GDP in 2010
   US billions
       13,109




                 5,273



                          2,702    2,418
                                           1,984    1,926
                                                            1,545    1,230     1,087     1,002


         US      Japan   Germany   China   France    UK      Italy   Brazil   Hispanic   Canada



   US Hispanic buying power is expected to exceed Canada’s – and all of Latin
   

  America’s save for Brazil’s - GDP, becoming the 9th largest economy by 2010




                                                                                         Source: Global Insights Inc, 2008
2. The Opportunity
                 How Hispanics spend their money




       Hispanics spend 9% more of their funds on food than Non-Hispanics
2. The Opportunity
PC with Internet Access in the Home
2. The Opportunity
PC with Broadband Access in the Home
2. The Opportunity
Hispanics are more likely to download video
2. The Opportunity
More likely to download music
2. The Opportunity
More likely to download movies
2. The Opportunity
Hispanics Shop Online
2. The Opportunity
Minutes a month on their mobile Phone
2. The Opportunity
Number of cell calls per Day
2. The Opportunity
Average monthly cell phone bill
2. The Opportunity
Use Text Messaging from a cell phone in last 30 days
2. The Opportunity
Access Internet from a cell phone in last 30 days
2. The Opportunity
Use email from a cell phone in last 30 days
2. The Opportunity
PC with Internet Access in the Home and at Work
2. The Opportunity


 But… it is not enough to understand the
              market opportunity.

  To seize it, you need to understand the
               market complexities.
3. The Market Complexities
3. The Market Complexities

  Even though we all speak       You may reach them, but not     Not necessarily true. Your
  Spanish, there are relevant       connect with them…          Hispanic customers may be
differences that can help you                                  behaviorally loyal, due to their
to make a relevant difference.                                     lack of integration or
                                                                     access to choices.
                                      Reach,
                                  but not connect




                                     Connect,
                                   but not reach



     Same magazine issue,                                            Customers integrate, and
        different cover           Neither reach,                    then migrate to another bank
                                   nor connect
3. The Market Complexities

Activate your strategy across                                            Hispanics often pay premium
  relevant consumer touch-                                               prices to access products and
points and integrate for a true                                          services they need, or simply
      brand experience.                                                               want.



                          Out-of-Home Billboards
                   TV Ads      WOM Customer
          Newspaper Ads          PR Reviews Events
                                               Search engines
           Radio                 eMails
     Online                                            Magazine Ads
     Banners                                                    BTL
      Direct
      Marketing                                           Sponsorships




                                Influencers


                              Word of mouth


                              Search Engines
                                                                                                         A digital camera purchase is not
                            Customer Reviews
                                                                                                         about the pixels, but about the
                                                                                                             emotional possibilities
4. Some Examples
General Mills: Que Rica Vida
Universal Music: Enrique Iglesas
Cingular (now AT&T): World Cup Campaign
Discovery En Español: Travel&Living + Discorvery Kids Launch
5. Conclusions
5. Conclusions
     It Is Not About “Hispanic Marketing”          It Is About “Marketing To Hispanics”




 Because “Hispanic Marketing” uses stereotypical
                                                   Because “Marketing to Hispanics” uses specific
                                                    
  Hispanic cues and icons…                           market insights to tell a relevant and compelling
                                                     story…
 Focuses on cultural perceptions…
 
                                                    Focuses on specific wants and needs…
                                                    

 Is based on the mainstream brand
 
  architecture…                                     Is based on drivers of purchase and consumption…
                                                    



 And is generally ineffective in building brand
                                                   And has proven to effectively build brands with
                                                    
 preference                                         Hispanics

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Reaching the Growing Hispanic Market in the US

  • 1. Reaching the Hispanic Market Matias Perel Sergio Barrientos Founder & CEO Founder & Chief Creative Officer
  • 2. We are the leading Digital Marketing firm for Global Corporations catering to Latinos in the United States and Latin America.
  • 4. AGENDA 1.  Introductions 2.  The Opportunity 3.  The Market Complexities 4.  Some Examples 5.  Conclusions
  • 6. 1. Introductions •  Some laws of Hispanic market
  • 7. 1. Introductions •  Some laws of Hispanic market
  • 8. 1. Introductions •  Some laws of Hispanic market
  • 9. 1. Introductions •  Some laws of Hispanic market
  • 11. 2. The Opportunity The US Hispanic population is growing at impressive rates SOURCE: Goldman Sachs, October 23, 2007 30% Hispanic Population Growth Hispanic Population as % of US Total 25% (Millions, 2005-2020) (Hispanic population / US total, millions) 20% Total Hispanic 15% 322 336 299 309 24% 10% 22% 20% 18% 14% 15% 15% 15% 5% 13% 9% 6% 43% 0% 48 54 60 43 1980 1990 2000 2005 2007E 2008E 2010E 2020E 2030E 2040E 2050E 227 249 282 299 303 305 309 336 364 392 420 2005 2010 2015 2020 15 22 36 43 45 47 48 60 73 88 103 % Hispanic 6% 9% 13% 14% 15% 15% 15% 18% 20% 22% 24% Us Population Hispanics  Today, Hispanics already represent 15% of the total US population. From 2005 to 2020, Hispanic population will grow 43% vs. 14% for General Market
  • 12. 2. The Opportunity The US Hispanic population is young, very young… SOURCE: US Census Bureau Annual Update, 2007 Hispanic Population by Age Group vs. Total US Percentage - 2007 100+ 95 to 99 Hispanics 90 to 94 Non-Hispanics 85 to 89 80 to 84 75 to 79 70 to 74 65 to 69 60 to 64 55 to 59 50 to 54 45 to 49 40 to 44 35 to 39 30 to 34 25 to 29 20 to 24 15 to 19 Population in 10 to 14 Age Group 5 to 9 Under 5 47% vs. 35% 10% 8% 6% 4% 2% 2% 4% 6% 8% 10.%  Almost half of US Hispanics are 25 and under, while half of general US is 40 and older. Actually, 1 out of every 5 teens in the US is Hispanic
  • 13. 2. The Opportunity The US Hispanic population is holistically wealthy Source:(USH-INT) CapturaGroup - Connecting US Hispanic Market online – 2006 1,100 Share of Total US Buying Power $1,087 billion 1,000 2003 vs. 2008 900 AA Other 2003 8.4% 2003 1.3% 800 2008 8.7% 2008 1.4% 700 Billions of Dollars 600 Hispanic 413% 2003 7.9% 500 $490 billion 2008 9.6% 400 300 White 200 $212 billion 2003 82.4% 2008 80.3% 100 0 1990 2000 2010   Hispanic buying power exceeded that of African Americans in 2003 and is expected to represent 9.6% of the total GNI in the US by the end of 2008
  • 14. 2. The Opportunity The US Hispanic economy is the 9th largest in the world Estimated GDP in 2010 US billions 13,109 5,273 2,702 2,418 1,984 1,926 1,545 1,230 1,087 1,002 US Japan Germany China France UK Italy Brazil Hispanic Canada US Hispanic buying power is expected to exceed Canada’s – and all of Latin   America’s save for Brazil’s - GDP, becoming the 9th largest economy by 2010 Source: Global Insights Inc, 2008
  • 15. 2. The Opportunity How Hispanics spend their money   Hispanics spend 9% more of their funds on food than Non-Hispanics
  • 16. 2. The Opportunity PC with Internet Access in the Home
  • 17. 2. The Opportunity PC with Broadband Access in the Home
  • 18. 2. The Opportunity Hispanics are more likely to download video
  • 19. 2. The Opportunity More likely to download music
  • 20. 2. The Opportunity More likely to download movies
  • 22. 2. The Opportunity Minutes a month on their mobile Phone
  • 23. 2. The Opportunity Number of cell calls per Day
  • 24. 2. The Opportunity Average monthly cell phone bill
  • 25. 2. The Opportunity Use Text Messaging from a cell phone in last 30 days
  • 26. 2. The Opportunity Access Internet from a cell phone in last 30 days
  • 27. 2. The Opportunity Use email from a cell phone in last 30 days
  • 28. 2. The Opportunity PC with Internet Access in the Home and at Work
  • 29. 2. The Opportunity But… it is not enough to understand the market opportunity. To seize it, you need to understand the market complexities.
  • 30. 3. The Market Complexities
  • 31. 3. The Market Complexities Even though we all speak You may reach them, but not Not necessarily true. Your Spanish, there are relevant connect with them… Hispanic customers may be differences that can help you behaviorally loyal, due to their to make a relevant difference. lack of integration or access to choices. Reach, but not connect Connect, but not reach Same magazine issue, Customers integrate, and different cover Neither reach, then migrate to another bank nor connect
  • 32. 3. The Market Complexities Activate your strategy across Hispanics often pay premium relevant consumer touch- prices to access products and points and integrate for a true services they need, or simply brand experience. want. Out-of-Home Billboards TV Ads WOM Customer Newspaper Ads PR Reviews Events Search engines Radio eMails Online Magazine Ads Banners BTL Direct Marketing Sponsorships Influencers Word of mouth Search Engines A digital camera purchase is not Customer Reviews about the pixels, but about the emotional possibilities
  • 34. General Mills: Que Rica Vida
  • 36. Cingular (now AT&T): World Cup Campaign
  • 37.
  • 38.
  • 39.
  • 40.
  • 41. Discovery En Español: Travel&Living + Discorvery Kids Launch
  • 43. 5. Conclusions It Is Not About “Hispanic Marketing” It Is About “Marketing To Hispanics” Because “Hispanic Marketing” uses stereotypical   Because “Marketing to Hispanics” uses specific   Hispanic cues and icons… market insights to tell a relevant and compelling story… Focuses on cultural perceptions…   Focuses on specific wants and needs…   Is based on the mainstream brand   architecture… Is based on drivers of purchase and consumption…   And is generally ineffective in building brand   And has proven to effectively build brands with   preference Hispanics