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DRIES BUYTAERT @Dries on Twitter #Driesnote
STATE OF DRUPAL
WHAT I LIKE ABOUT US
DO WELL,
DO GOOD.
WHAT I LIKE ABOUT US
DO WELL,
DO GOOD.
WE SAVED THE WORLD.
WE SAVED THE WORLD.
UNIVERSE.
It’s Not Just ABOUT
PUBLISHING CONTENT
ANYMORE.
It’s Not Just ABOUT
PUBLISHING CONTENT
ANYMORE.
WHAT ARE ORGANIZATIONS TRYING TO DO?
WHAT ARE ORGANIZATIONS TRYING TO DO?
Engage with
citizens
WHAT ARE ORGANIZATIONS TRYING TO DO?
raise
donations
WHAT ARE ORGANIZATIONS TRYING TO DO?
educate
students
WHAT ARE ORGANIZATIONS TRYING TO DO?
build
communities
WHAT ARE ORGANIZATIONS TRYING TO DO?
INCREASE
ONLINE SALES
at the heart of
EVERY BUSINESS
DIGITAL
DRUPAL
at the heart of
EVERY BUSINESS
Right content
Right place
Right time
CONTEXT
One Million
Dollars
Despite the successes,
almost
everyone
sucks
at this.
CONTEXT IN ACTION
example: flights to London
CONTEXT IN ACTION
example: flights to London
PRE-SELECTED DESTINATION
PRE-SELECTED DESTINATION
HERE, TOO!
AND HERE!
RELEVANT IMAGE
PRE-SELECTED BOSTON ORIGIN
CONTEXT IN ACTION
example: flights to London
CONTEXT IN ACTION
example: flights to London
WHERE’S BOSTON?
WHERE’S BOSTON?
WHERE’S LONDON?
IRRELEVANT PROMOTION
IRRELEVANT PROMOTION
ANOTHER ONE!
Right content
Right place
Right time
CONTEXT
context =
engagement
context =
experience
context =
experience
Context depends on:
- Geography
- Past behavior
- Intent
- Device
- Time of day
- Temperature
...ANDMORE
HOW does drupal do?
not very helpful!
NO CONTEXT
for demonstration purposes only
for demonstration purposes only
index user searches
hook_image_upload
location detection
100% transparency
easy to control options
there’s more!
HOW WOULD
WE DO THIS?
HOW WOULD
WE DO THIS?How	
  does	
  Iceland	
  Air	
  do	
  this?
a combination of tools - not just a CMS
ATTRACT
CONVERT
ANALYZE
a combination of tools - not just a CMS
ATTRACT
CONVERT
ANALYZE
a combination of tools - not just a CMS
ATTRACT
CONVERT
ANALYZE e-mail
CRM
analytics
e-commerce
personalization
MARKETING AUTOMATION
SEO
mobile
social
ATTRACT
CONVERT
ANALYZE
a combination of tools - not just a CMS
e-mail
CRM
analytics
mobile
e-commerce
social
SEO
personalization
MARKETING AUTOMATION
a combination of tools - not just a CMS
convert
analyze
attract
personalization
MARKETING AUTOMATION
e-mail
e-commerce
CRM
analytics
mobile
social
SEO
analytics
e-mail
e-commerce
personalization
CRM
mobile
social
SEO
MARKETING AUTOMATION
a combination of tools - not just a CMS
convert
analyze
attract
analytics
e-mail
e-commerce
personalization
MARKETING AUTOMATION
CRM
mobile
social
SEO
a combination of tools - not just a CMS
analyze
attract
convert
Source:	
  Adobe
analytics
Personalization
E-commerce
CRM
Marketers who rate the following
CMS integration
as
‘excellent’
Source:	
  Adobe
analytics
Personalization
E-commerce
CRM
11%
9%
8%
6%
Marketers who rate the following
CMS integration
as
‘excellent’
Source:	
  Adobe
analytics
Personalization
E-commerce
CRM
11%
9%
8%
6%
Marketers who rate the following
CMS integration
as
‘excellent’
Integration is key to success
but the techNOLOGY is lagging.
35%
25%
24%
23%
19%
25%
23%
19% Digital	
  asset	
  management
None;	
  we	
  prefer	
  best	
  
of	
  breed
Customer	
  rela?onship	
  
management	
  (CRM)
Site	
  search
Mobile	
  applica?on	
  
development	
  plaEorm
E-­‐mail	
  campaign	
  soHware
Analy?cs
Social	
  networking	
  plaEorms
WHICH OF THE FOLLOWING WOULD YOU LIKE
INCluded in the same stack as your CMS?
Source:	
  Forrester	
  Consul?ng
35%
25%
24%
23%
19%
25%
23%
19% Digital	
  asset	
  management
None;	
  we	
  prefer	
  best	
  
of	
  breed
Customer	
  rela?onship	
  
management	
  (CRM)
Site	
  search
Mobile	
  applica?on	
  
development	
  plaEorm
E-­‐mail	
  campaign	
  soHware
Analy?cs
Social	
  networking	
  plaEorms
WHICH OF THE FOLLOWING WOULD YOU LIKE
INCluded in the same stack as your CMS?
Best-of-breed
preferred to Suite
Source:	
  Forrester	
  Consul?ng
70%
say	
  providing	
  op?mal	
  experiences	
  
across	
  all	
  screens	
  and	
  devices	
  is	
  a	
  
major	
  challenge.
Mobile: the challenge
and opportunity
Source:	
  Adobe
70%
say	
  providing	
  op?mal	
  experiences	
  
across	
  all	
  screens	
  and	
  devices	
  is	
  a	
  
major	
  challenge.
11% believe	
  they	
  are	
  currently	
  "mobile	
  
first"	
  organiza?ons
Mobile: the challenge
and opportunity
Source:	
  Adobe
70%
say	
  providing	
  op?mal	
  experiences	
  
across	
  all	
  screens	
  and	
  devices	
  is	
  a	
  
major	
  challenge.
11% believe	
  they	
  are	
  currently	
  "mobile	
  
first"	
  organiza?ons
chose	
  "responsive	
  design"	
  when	
  asked	
  
which	
  ONE	
  feature	
  they	
  would	
  add	
  to	
  
their	
  CMS	
  right	
  now
33%
Mobile: the challenge
and opportunity
Source:	
  Adobe
What ELSE matters when
choosing a CMS?
Source:	
  Adobe
ease of use and content authoring
capabilities
What ELSE matters when
choosing a CMS?
43%
Source:	
  Adobe
ease of use and content authoring
capabilities
What ELSE matters when
choosing a CMS?
User	
  friendliness	
  was	
  rated	
  as	
  more	
  
important	
  than	
  technical	
  features
43%
Source:	
  Adobe
all things combined
Integrate with best-of-breed tools1.
all things combined
Integrate with best-of-breed tools1.
Deliver great mobile experience2.
all things combined
Integrate with best-of-breed tools1.
Deliver great mobile experience2.
EASe OF USE / CONTENT AUTHORING3.
What do
these have
in common?
Answer: They all “CLAIM”
TO DO this out of the box.
What do
these have
in common?
“Web experience
Management”- Oracle
“Web experience
Management”
“Web experience
Management”- Oracle
"WeM"
“ONLINE CHANNEL
OPTIMIZATION”- Gartner
“CUSTOMER
EXPERIENCE
MANAGEMENT”- Adobe
“DIGITAL
EXPERIENCE
MANAGEMENT”- Forrester
“DIGITAL
EXPERIENCE
MANAGEMENT”- Forrester
OR JUST...
DIGITAL :)
WHAT DOES THAT MEAN
FOR US?
SKATE TO WHERE
THE PUCK WILL BE.
Update this sentence in
earlier slide
SKATE TO WHERE
THE PUCK WILL BE.
CMS “WEM”
Update this sentence in
earlier slide
SKATE TO WHERE
THE PUCK WILL BE.
CMS “WEM”
It’s	
  no	
  longer	
  enough	
  to	
  simply	
  manage	
  content,	
  
we	
  need	
  to	
  manage	
  and	
  integrate	
  
the	
  en?re	
  digital	
  experience.
Update this sentence in
earlier slide
DON’T
HAVE IT
COMPLETE
SOLUTION
TODAY
BUILD IT
OURSELVES
1.
Competitors are
building it
MARKETING AUTOMATION
CRM
DRUPAL “startupS”
ATTRACT
CONVERT
ANALYZE
personalization
e-mail
e-commerce
analytics
mobile
social Media
MARKETING AUTOMATION
DRUPAL “startupS”
ATTRACT
CONVERT
ANALYZE
personalization
e-mail
e-commerce
CRM
analytics
mobile
social Media
MARKETING AUTOMATION
DRUPAL “startupS”
ATTRACT
CONVERT
ANALYZE
personalization
e-mail
CRM
analytics
mobile
social Media
e-commerce
DRUPAL “startupS”
ATTRACT
CONVERT
ANALYZE
personalization
MARKETING AUTOMATION
e-mail
CRM
analytics
mobile
social Media
e-commerce
DRUPAL “startupS”
ATTRACT
CONVERT
ANALYZE
MARKETING AUTOMATION
e-mail
CRM
mobile
social Media
Startup	
  
opportuni+es?
personalization
analytics
e-commerce
BETTER
INTEGRATIONS
2.
MARKETING AUTOMATION
CRM
ATTRACT
CONVERT
ANALYZE
personalization
e-mail
e-commerce
analytics
mobile
social Media
ecosystem integrations
MARKETING AUTOMATION
ATTRACT
CONVERT
ANALYZE
personalization
e-mail
e-commerce
CRM
analytics
mobile
social Media
ecosystem integrations
MARKETING AUTOMATION
ATTRACT
CONVERT
ANALYZE
personalization
e-commerce
CRM
analytics
mobile
social Media
ecosystem integrations
e-mail
MARKETING AUTOMATION
ATTRACT
CONVERT
ANALYZE
personalization
e-commerce
CRM
mobile
social Media
ecosystem integrations
e-mail
analytics
MARKETING AUTOMATION
ATTRACT
CONVERT
ANALYZE
personalization
CRM
mobile
social Media
ecosystem integrations
e-mail
analytics
e-commerce
ATTRACT
CONVERT
ANALYZE
personalization
MARKETING AUTOMATION
CRM
mobile
social Media
ecosystem integrations
e-mail
analytics
e-commerce
Marketing Technology Landscape
EXISTING INTEGRATION
MODULES NEED TO BE
FINE-TUNED.
WHAT ARE WE DOING TODAY?
Well...we’re
working on
Drupal 8
Jan 5, 2011
Drupal 7.0
Drupal 8.0 timeline
Jan 5, 2011
Drupal 7.0
Development begins
Mar 10, 2011
Drupal 8.0 timeline
Jan 5, 2011
Drupal 7.0
Development begins
Mar 10, 2011
Feb 18, 2013
Feature freeze
Drupal 8.0 timeline
Jan 5, 2011
Drupal 7.0
Development begins
Mar 10, 2011
Feb 18, 2013
Feature freeze
NOW
MAy 2013
Drupal 8.0 timeline
Jan 5, 2011
Drupal 7.0
Development begins
Mar 10, 2011
Code freeze
JULY 1, 2013
Feb 18, 2013
Feature freeze
NOW
MAy 2013
Drupal 8.0 timeline
Jan 5, 2011
Drupal 7.0
Development begins
Mar 10, 2011
Code freeze
JULY 1, 2013
Feb 18, 2013
Feature freeze
NOW
MAy 2013
Drupal 8.0 timeline
DRUPAL 8.0
END OF 2013(OR WHEN IT’S DONE)
GET INVOLVED!
CODE sprints
Friday - Sunday
When should
I move to
Drupal 8?
When should
I move to
Drupal 8?
2014
WHAT DOES DRUPAL 8
MEAN FOR
WEM?
all things combined
Integrate with best-of-breed tools1.
Deliver great mobile experience2.
EASe OF USE / CONTENT AUTHORING3.
Web services for
better integrations
1.
appsite
responsive
Mobile
improvements
2.
Web services for better
integrations
BETTER PERSONALIZATION, BETTER CACHING
NEW BLOCK SYSTEM3.
Web services for better
integrations
Mobile improvements
Multi-lingual4.
NEW BLOCK SYSTEM
Web services for better
integrations
Mobile improvements
Multi-lingual
Improved authoring
experience
5.
NEW BLOCK SYSTEM
Web services for better
integrations
Mobile improvements
edit in place
1996-2003
WCMSWeb	
  Content	
  
Management	
  Systems
WEM REPLACED BY OPEN SOURCE?
OPPORTUNITY TO CHANGE OUR INDUSTRY
1996-2003
WCMSWeb	
  Content	
  
Management	
  Systems
WEM REPLACED BY OPEN SOURCE?
OPPORTUNITY TO CHANGE OUR INDUSTRY
1996-2003
WCMSWeb	
  Content	
  
Management	
  Systems
WEM REPLACED BY OPEN SOURCE?
OPPORTUNITY TO CHANGE OUR INDUSTRY
By 2010
Open	
  Source	
  destroyed	
  
proprietary	
  WCMS	
  Market
1996-2003
WCMSWeb	
  Content	
  
Management	
  Systems
WEM REPLACED BY OPEN SOURCE?
OPPORTUNITY TO CHANGE OUR INDUSTRY
By 2010
Open	
  Source	
  destroyed	
  
proprietary	
  WCMS	
  Market 2013
WEMWeb	
  Experience	
  
Management
1996-2003
WCMSWeb	
  Content	
  
Management	
  Systems
WEM REPLACED BY OPEN SOURCE?
OPPORTUNITY TO CHANGE OUR INDUSTRY
By 2010
Open	
  Source	
  destroyed	
  
proprietary	
  WCMS	
  Market 2013
WEMWeb	
  Experience	
  
Management
201X
Proprietary companies are building
closed systems,
ACCESSIBLE TO ONLY A FEW.
we want to bring these
tools to the masses.
WE’LL BE
OPEN.
WHAT’S IN IT
FOR ME?
FOR THE DRUPAL DEVELOPERS:
WORK ON WHAT
MATTERS01.
FOR THE DRUPAL DEVELOPERS:
WORK ON WHAT
MATTERS01.(Build	
  the	
  future	
  of	
  the	
  web,	
  together.)
FOR DRUPAL COMPANIES:
DELIVER GREAT
EXPERIENCES02.
FOR DRUPAL COMPANIES:
DELIVER GREAT
EXPERIENCES02.(And	
  build	
  a	
  sustainable	
  business.)
FOR DRUPAL USERS:
SHIFT BUSINESS
TO DIGITAL03.
FOR DRUPAL USERS:
SHIFT BUSINESS
TO DIGITAL03.(And	
  be	
  the	
  next	
  Amazon	
  or	
  NeElix.)
04.FOR THE WORLD:
DO WELL, DO GOOD.
Thank
you!Q&A
Contact:	
  hXp://buytaert.net/contact	
  	
  	
  	
  	
  	
  TwiXer:	
  @Dries	
  	
  #DriesNote	
  	
  	
  	
  	
  	
  Blog:	
  hXp://buytaert.net

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