Everyone involved in brand building has encountered the problem of unrealistic performance expectations: too much expected, too soon. This seems especially true with online measures; after all, if it can be distributed at the speed of light, shouldn’t results arrive just as fast? Measuring and communicating the value of your integrated marketing strategy, then, presents a formidable challenge. Mack will discuss how to approach integrated marketing measurement so that you can earn the trust of your boss or client – from correlating goals to the right metrics, to finding the right key performance indicators, to putting the focus on the bigger picture your data is drawing.