As investment in social video continues to grow, how can we be sure we're using those budgets as effectively as possible? How do we know that we're engaging our audience in a meaningful way? The video view count alone is deceptive! Craig will share examples of how the very best in video marketing go beyond views in effective KPI setting, benchmarking, measurement and optimization.
SearchLove Boston 2015 | Craig Hughes, 'Beyond the View Count: Measuring Video Performance'
1. BEYOND THE VIEW COUNT
MEASURING ONLINE VIDEO PERFORMANCE
Craig Hughes
Product Director
@unrulyco @craig_hughes_
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BEHIND THE WORLD’S MOST
VIEWED AND SHARED ADS
UNRULY
• 2.3 MM shares
• 77.5 MM views
• Increased sales
by 13.3%
• Most viewed ad of
all time
• 4.2 MM shares
• 124.0 MM views
• Most shared ad
of all time
• 5.9 MM shares
• 4.3 MM meals
donated
3. OUR MISSION IS:
TO DELIVER THE MOST AWESOME
ONLINE VIDEO CAMPAIGNS ON
THE PLANET!
30+ AWARDS
84% OF AD AGE
100 BRANDS
1.3 TRILLION
VIEWS TRACKED
10,000+ CAMPAIGNS1.27 BILLION
MONTHLY UUS
190 PEOPLE IN
13 OFFICES
4. Title position here
Your title sit over itBEYOND THE VIEW COUNT
How can we be sure we’re
meaningfully engaging our
audience and using our
budgets effectively?
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Your title sit over itBRAND VIDEOS DO NOT
JUST ‘GO VIRAL’
Source: http://www.dragoart.com/tuts/4112/1/1/how-to-draw-a-chibi-unicorn.htm
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Your title sit over itVIDEO VIEWS: JUST THE START
18.1%
29.8%
16.5%
18.8%
16.9%
BMW
Hyundai
Mercedes-Benz
Ford
Volkswagen
Source: Unruly Analytics™, Last 12 Months Share of Voice, Video Views, Top 5 Performing Automotive Brands
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Your title sit over itVIEW COUNTS ARE CIRCULAR
Number of people exposed to the video
#1
…it’s circular!
Media budget
#2
Efficiency at buying across multiple platforms
#3
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Your title sit over itVIEWS DON’T TELL US
ANYTHING CONCRETE
Was the viewer in our target audience?
ASK THE CRITICAL QUESTIONS:
Did you change their perception of the brand?
Did you cause them to take an action, to convert?
Did they even actually watch the video?
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Source: Decipher Brand Tracking SINCE April 2013; Response captured through follow-up survey sent out 3 days after social video viewing (n=681)
Talk to someone
33%
Homepage visit
24%
Search online
18%
Purchase
9%
BEHAVIOR WITHIN 3 DAYS OF VIEWING SHARED VIDEOS
WHY DO SHARES MATTER?
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Your title sit over itSHARES ARE UP, SHARE
RATES ARE DOWN
56.2%
11.1%
Brand content share rate UGC share rate
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Your title sit over itNOW SEE REAL
EFFECTIVENESS
18.1%
29.8%
16.5%
18.8%
16.9%
BMW
Hyundai
Mercedes-Benz
Ford
Volkswagen
25.4%
8.8%
26.4%
22.2%
17.2%
Views? Shares?
Source: Unruly Analytics™, Last 12 Months Share of Voice, Video Views/Shares, Top 5 Performing Automotive Brands
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DOLLARS IN MEDIA VALUE
Share
Rate
3%0 6%1Hyundai Mercedeslast 12 months
Source: Unruly Analytics™, Total shares of all brand created videos, divided by total views of the same videos
. .
20. Title position here
Your title sit over itMEASURE ALL SOCIAL
ENGAGEMENT
Likes, Dislikes, Comments
Likes, Comments, Shares
Tweets, Retweets
Blogs
As well as LinkedIn, G+, Pinterest, Reddit
SHARING; MORE THAN JUST ‘SHARES’
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Your title sit over itENGAGED VIEWERS REMEMBER
Brand Favorability
40%
Brand Association Purchase Intent
49% 51%
Source: Unruly Post-Campaign Brand Uplift Reports; all exposed to 69 social video campaigns – overall (n=61546); June 2013 to September 2014
32. Title position here
Your title sit over itGO BEYOND THE VIEW
Measure sharing and share rates#1
Optimize for sharing in the
creative and distribution process#2
Put a paid push behind high
performing content#3