2. About LUXr
LUXr’s mission is to educate early-stage entrepreneurs on
effective practices to deliver products that customers want,
need and love to buy.
Residency Core Workshops Advising
Curriculum
8 weeks to Learning products Core concepts and Coaching &
awesome for for accelerators & hands-on activities guidance for teams
early-stage teams. startup teams. for everyone. going at lightspeed.
LUXr • 3435 Cesar Chavez
San Francisco, CA • 94110
info@luxr.co • http://luxr.co • twitter: @luxrco
Janice Fraser, Founder & CEO [janice@luxr.co • @clevergirl ]
Jason Fraser, Co-Founder & Operations Lead [jason@luxr.co ]
Kate Rutter, Co-Founder & Designer [kate@luxr.co • @katerutter ]
LUXR.CO AUGUST 2012
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13. Don’t go to market,!
maximize learning"
Learn" Execute"
P/MF"
14. Don’t go to market,!
maximize learning"
Learn" Execute"
P/MF"
21. You got it! Trust me...
I’m a lean startup expert!.
woosh!
22. Disclaimer
I am not an expert in your business.
Only you can be the expert
in your business.
My job is:
• to ask the unasked questions;
• to challenge assumptions;
• and give you tools to succeed.
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29. BEHAVIORS
Gets SMS from kids “Pick me up!”
Has a housekeeper once a week
Complains “I feel overwhelmed”
Orders take-out 3 nights/wk
Calls to remind husband for errands
DEMOGRAPHICS NEEDS & GOALS
Married, 2 kids Help coordinating errands, manage
kids, keep things running
Working mom
Have time for herself
Household income is $15k / year Feel like she has life under control
34 years old
“to clone herself”
Lives in Walnut Creek,
works in San Jose
35. About LUXr
LUXr’s mission is to educate early-stage entrepreneurs on
effective practices to deliver products that customers want,
need and love to buy.
Residency Core Workshops Advising
Curriculum
8 weeks to Learning products Core concepts and Coaching &
awesome for for accelerators & hands-on activities guidance for teams
early-stage teams. startup teams. for everyone. going at lightspeed.
LUXr • 3435 Cesar Chavez
San Francisco, CA • 94110
info@luxr.co • http://luxr.co • twitter: @luxrco
Janice Fraser, Founder & CEO [janice@luxr.co • @clevergirl ]
Jason Fraser, Co-Founder & Operations Lead [jason@luxr.co ]
Kate Rutter, Co-Founder & Designer [kate@luxr.co • @katerutter ]
LUXR.CO AUGUST 2012
Editor's Notes
I want to explain emphasize three points today:\n1) Problems don’t exist - a Problem is the mental state of a human being, in a certain context.\n2) Our job is learn about the human being, in a certain context, with a problem.\n3) The way we learn is by talking to human beings.\n
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Your job as a startup is to find out what’s in the box.\n
1) Problems don’t exist - a Problem is the mental state of a human being, in a certain context.\n
1) Problems don’t exist - a Problem is the mental state of a human being, in a certain context.\n
1) Problems don’t exist - a Problem is the mental state of a human being, in a certain context.\n
This is not learning.\n2) Our job is learn about the human being, in a certain context, with a problem.\n\n
This is not learning.\n
This is learning.\n
2) Our job is learn about the human being, in a certain context, with a problem.\n...before we run out of money.\n
2) Our job is learn about the human being, in a certain context, with a problem.\nHow do we learn?\n
We can learn from Customer Development\n
How do we learn? Build measure learn!\n
How do we learn?\nGo backwards!\n
How do we learn? \nUser Experience\nThis is my understanding of user experience.\n
How do we learn? \nUser Experience\nThis is my understanding of user experience.\n
How do we learn? \nUser Experience\nThis is my understanding of user experience.\n
This terrifies me. I don’t want learn startup to wind up as this.\nAssisted Blind Pivot – Changing business models based on the advice of investors, mentors, “lean startup experts“, or other individuals who also haven’t gotten out of the building and talked to the humans.\n
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We have many tools. The tools are not important.\n
We have many tools. The tools are not important.\n
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Which of these tools should we use?\nAll of them. But we have to start with human beings.\n