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Becoming “E-literate” in a “Social Media” World Presented by Dana Morgan & Whitney Howell DNA Creative Communications, LLC (864)235-0959 www.dnacc.com
What is Social Media? “the writable Web,” “personal publishing” (Gillin, 2009) Interactive, internet-based communication  Distribute information  Converse with target audience Quick, efficient and cost-effective
Social Media Tools Social Networks Facebook LinkedIn Twitter YouTube ,[object Object]
Blogs
Event Websites,[object Object]
Why Social Media? Financial Management & Stewardship Cost-effective communication with donors, volunteers and employees Fundraising Provides additional communication with donors and stakeholders Keeps organization in donors’ minds Introduces your organization to potential donors
Doing More For Less Growing use of social media Reach your audience “on their terms” Free or customizable services Directly interact with your audience Learn what they want—more effective, save money
Choosing and Using Social Media Determine role of social media in overall PR strategy Research different forms of social media ,[object Object],Fully utilize features Join in the conversation
Choosing and Using Social Media Give yourself time to become established ,[object Object]
Try different forms of social media
When you choose, be sure to keep it current and alive
Be professional,[object Object]
2009 Top Social Networks Source: Alexa’s Traffic Rankings as of 11/28/08
Facebook Mainstream, all ages Create a Facebook “Page” Individuals can link to your Page Shows support Publicizes your page to their “friends” Rally support, raise awareness or announce events
Facebook Events  Create events on your Facebook Page Logistics and photos Send announcements leading up to the event Invite Facebook “friends”  Your “friends” can invite their “friends” Get RSVPs through Facebook
Facebook Causes Receive direct donations Recruit members to join Features a media board and discussion board Make announcements
Examples of Success Facebook Pages YWCA of Greenville 60 fans after 3 weeks Daily social advocacy posts Fans very responsive ,[object Object],Spends 20 minutes per day updating Receives messages with questions and interest in more information
Examples of Success Facebook Events Relay for Life American Cancer Society event Individual participants make Facebook Events Publicize “Fight Like a Girl” t-shirts ACS receives calls about t-shirts
Examples of Success Facebook Causes Safe Harbor “5 Dollars in 5 Days” Campaign Made connections Former clients Board members Community members Raised awareness $10,000 in 5 days!
LinkedIn Specifically for professionals Average user: 40 year-old white male with a college degree (Pew Research Center) Create a professional profile Link to your contacts’ profiles and to their contacts’ profiles Builds a broad network of connections
LinkedIn Network with other organizations Learn how they operate Acquire corporate sponsors ,[object Object],[object Object],[object Object]
Data source: Pew Internet & American Life Project
Data source: Quantcast
Twitter: YWCA of Greenville Spends 20 minutes per day  Post events or open positions Quick response to open Board position
YouTube Upload and share videos Currently reaches over 250 million people between the ages of 18 and 55 Using videos adds an emotional appeal to your message Viewers can comment on your videos and send messages to your YouTube account
YouTube Video content ideas: Commercials Testimonials Footage of events or fundraisers ,[object Object]
Distribute video links,[object Object]
E-newsletters Inform supporters and the community with up-to-date information ,[object Object],Keeps your organization at the forefront of people’s minds Donate or volunteer
Blogs Behind the scenes look at your organization Present yourself as an expert in your field Generate conversation with and among community members More casual in nature Express personality, while maintaining professionalism
Event Websites List and promote special events Can target a specific area Connect to contacts Stay informed about other community events Show support and commitment to community Networking ,[object Object],[object Object]
Conclusion Designate one person to update and monitor your social media accounts Update often Give prompt responses Continue to research social media trends

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Becoming E Literate In A Social Media World

  • 1.
  • 2. Becoming “E-literate” in a “Social Media” World Presented by Dana Morgan & Whitney Howell DNA Creative Communications, LLC (864)235-0959 www.dnacc.com
  • 3. What is Social Media? “the writable Web,” “personal publishing” (Gillin, 2009) Interactive, internet-based communication Distribute information Converse with target audience Quick, efficient and cost-effective
  • 4.
  • 6.
  • 7. Why Social Media? Financial Management & Stewardship Cost-effective communication with donors, volunteers and employees Fundraising Provides additional communication with donors and stakeholders Keeps organization in donors’ minds Introduces your organization to potential donors
  • 8. Doing More For Less Growing use of social media Reach your audience “on their terms” Free or customizable services Directly interact with your audience Learn what they want—more effective, save money
  • 9.
  • 10.
  • 11. Try different forms of social media
  • 12. When you choose, be sure to keep it current and alive
  • 13.
  • 14. 2009 Top Social Networks Source: Alexa’s Traffic Rankings as of 11/28/08
  • 15. Facebook Mainstream, all ages Create a Facebook “Page” Individuals can link to your Page Shows support Publicizes your page to their “friends” Rally support, raise awareness or announce events
  • 16.
  • 17.
  • 18. Facebook Events Create events on your Facebook Page Logistics and photos Send announcements leading up to the event Invite Facebook “friends” Your “friends” can invite their “friends” Get RSVPs through Facebook
  • 19. Facebook Causes Receive direct donations Recruit members to join Features a media board and discussion board Make announcements
  • 20.
  • 21. Examples of Success Facebook Events Relay for Life American Cancer Society event Individual participants make Facebook Events Publicize “Fight Like a Girl” t-shirts ACS receives calls about t-shirts
  • 22. Examples of Success Facebook Causes Safe Harbor “5 Dollars in 5 Days” Campaign Made connections Former clients Board members Community members Raised awareness $10,000 in 5 days!
  • 23. LinkedIn Specifically for professionals Average user: 40 year-old white male with a college degree (Pew Research Center) Create a professional profile Link to your contacts’ profiles and to their contacts’ profiles Builds a broad network of connections
  • 24.
  • 25. Data source: Pew Internet & American Life Project
  • 27. Twitter: YWCA of Greenville Spends 20 minutes per day Post events or open positions Quick response to open Board position
  • 28. YouTube Upload and share videos Currently reaches over 250 million people between the ages of 18 and 55 Using videos adds an emotional appeal to your message Viewers can comment on your videos and send messages to your YouTube account
  • 29.
  • 30.
  • 31.
  • 32. Blogs Behind the scenes look at your organization Present yourself as an expert in your field Generate conversation with and among community members More casual in nature Express personality, while maintaining professionalism
  • 33.
  • 34. Conclusion Designate one person to update and monitor your social media accounts Update often Give prompt responses Continue to research social media trends