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By: Karen Bradley
Stop Putting 2nd
Things First!
Stop Putting 2nd
Things First!
Time Video (3:09)
https://www.youtube.com/watch?v=Yqpg3ocDtM
E
Time is Our Most
Precious
Commodity!
Time is Our Most
Precious
Commodity!
If Time Were
Money...
If Time Were
Money...
Be Oprah and have a net worth of $3
billion at age 63, OR...make a very
good living and get 10 years of your
life back?
Time is More Valuable Than
Money!
Time is More Valuable Than
Money!
Do You Know When
We Value Time the
Most?
Do You Know When
We Value Time the
Most?
Nurse to care for hospice patient did a study and found that
the top five regrets people had on their deathbed.
When We are on Our
death bed!
When We are on Our
death bed!
http://www.bronnieware.com/blog/regrets-of-the-dying
1. I never pursued my dreams and aspirations.
2. I worked too much and never made time for my family.
3. I should have made more time for my friends.
4. I should have said ‘I love you’ a lot more.
5. I should have spoken my mind instead of holding back and resenting
things.
6. I should have been the bigger person and resolved my problems.
7. I wish I had children.
8. I should have saved more money for my retirement.
9. Not having the courage to live truthfully.
10. Happiness is a Choice, I wish I knew that earlier.
The BAD news...Time waits for no one.
The GREAT news...There are 86,400
seconds in a day...
Effective time management is
a choice. We can choose to
either underutilize it, or
maximize it!
Effective time management is
a choice. We can choose to
either underutilize it, or
maximize it!
ATTN: DP’s, GM’s, ID’s
How much do you think your team
members value time?
Personal Meetings General Distractions
● 18.5% spend 3+ hrs of their day on
NON-work activities!!!!!
● 64% visit non-work related websites
EVERY DAY during WORK HOURS.
● 21% spent 2-5 hours A DAY on PERSONAL
sites during work.
● 37% felt at least ½ of the time in
meetings was wasteful of their time.
● $37 BILLION Salary cost of unnecessary
meetings for U.S. businesses.
● 91% admitted to daydreaming during
meetings.
● Each employee spends an average of 31
hours a month in meetings. 50% of
those people felt that meetings are the
#1 time-waster at the company.
● 80.4% of employees admit to wasting
time at work.
● One in Five waste a THIRD of their work
day.
● Less than 60% of work time is spent
actually being productive.
● 3 minutes spent working BEFORE the
average employee switches tasks.
● Fantasy football costs US employers $14
Billion per year in lost productivity.
● The average worker spends 13 hours a
week on emails alone, which means
28% of the workweek is taken up by
email.
● Actively disengaged employees cost the
U.S. $450-$550 BILLION per year in lost
productivity. How much is your piece of
the pie?
● 80% of disruptions at work are
considered trivial.
● The average employee spends 2 hours
recovering from distractions per day.
● 56 interruptions a day for the average
employee.
Statistics About Time Management
in the Workplace
Statistics About Time Management
in the Workplace
○ Gossip 42%
○ The Internet 39%
○ Social Media 38%
○ Snack or smoke breaks 27%
○ Noisy co-workers 24%
○ Meetings 23%
○ Email 23%
○ Co-workers dropping by 23%
○ Cell Phone/texting 50%
Biggest Time Wasters:Biggest Time Wasters:
Most people do not possess effective time
management skills!
It’s Not ALWAYS
Intentional
It’s Not ALWAYS
Intentional
I am going to teach you an effective time
management method that will show you and
your team how to live life and work by design,
rather than by default.
Don’t Worry!Don’t Worry!
First Things
What are the things that should
be considered “First Things”?
● The most important things
● Things that are going to take your
mission further and the organization’s
mission further.
“Put First Things First”
Franklin Covey Habit #3
“Put First Things First”
First Things First
How do we identify and put
“First Things First”?
●Our Mission Statement
●The Time Matrix
●KB Weekly Planning Method
The average sales person sells
only 9.6 units and works 55-60
hours a week.
“If you work harder, you will achieve more.”
Work Smarter and
Put the Most Important
Tasks FIRST
Work Smarter and
Put the Most Important
Tasks FIRST
?
● Technology has in some ways made things
worse, not better.
● No reboot from month-to-month grind
causes us to live in Q1 more regularly.
● Being busy isn’t an indicator of success.
● There is a system to organizing the chaos...
The dealership world can be a chaotic environment with tasks flying at us left and right.
We Operate in
Controlled Chaos
We Operate in
Controlled Chaos
The Time Matrix!The Time Matrix!
■ Urgent=requiring immediate action
or attention.
■ Important=of great significance or
value; likely to have a profound
effect on success, survival, or
well-being.
■ You need a professional time
matrix and a personal one.
● Angry Customer
● Lost Keys
● Sick Employees/Callouts
● Car Battery Dies
● Customer Comes in and Vehicle Isn’t Available
● Approval Status
● Trade Issues
● CRM Freezes
● Internet Freezes
● Hail/Snow Storm
● Process Creation
● Training
● 1 on 1’s
● Customer Appreciation
● Proactive Interrupted Time
● Team Building Exercises
● Projecting and Forecasting/Money Mind Mapp
● Prospecting
● Developing a Referral System
● Marketing, Advertising/Branding
● Useless Meetings
● Meaningless Phone Calls
● Useless Emails
● Unnecessary Interruptions
● Distractions Disguised as Opportunities
● Reading CRM Notes Before Call
● Chasing Commissions
● Greeting Customers
● Checking Inventory (ICS)
● Gossiping
● Unprofessional Use of Social Media
● Texting Non Customers
● Watching Videos
● Sleeping in Demo
● Smoking
● Complaining
● Wandering Around the Dealership
Urgent
ImportantNOTImportant
Not Urgent
Professional MatrixProfessional Matrix
Personal MatrixPersonal Matrix
● Sick kids
● Family Emergencies
● Car Troubles
● Transportation Issues
● Health Issues
● Home Repairs
● House chores that have been put off
● An unexpected visitor
● Housework
● Meal Prepping
● Exercise
● Reading/Writing
● Training
● Spending Time in Nature
● Weekly Planning
● Spending Time w/ Friends
● Date Night w/ Spouse
● Spending Time w/ Your Kids
● Organizing
● Junk Emails
● Some Phone Calls
● Some Text Messages
● Condo Association Meeting
● Annoying neighbors
● Watching Netflix
● Too Much Social Media
● Excessive Sleeping
● Partying/Drinking
● Self Wallowing
● Video Games
● Smartphone Usage
Urgent
ImportantNOTImportant
Not Urgent
How Bad Do You Want to Succeed?How Bad Do You Want to Succeed?
Sometimes we need to eliminate all
quadrant four activity in order to create
room for quadrant two items.
Discipline is KEY!Discipline is KEY!
● Work too hard and their personal life suffers.
● Do a good job prioritizing personally but their professional life suffers.
● Sacrifice time with their family and that makes them a better employee.
We DO NOT Have To ChooseWe DO NOT Have To Choose
It's about having BOTH!
It doesn't have to be an either/or.
It's about having BOTH!
Some People Think That They...
The
Method
The
Method
● Monthly can be too far, and daily can be
too close. Weekly is perfect!
● Weekly planning: Live life by design,
rather than by default
● Weekly planning creates consistency and
consistency creates effective habits and
effective habits create effective change!
Weekly Planning
The one time management
action that can have the most dramatic
effect is…
Weekly Planning
Phase 2: Identify
Priority
8. Categorize each tasks as an A,
B, or C priority level item.
9. Drill down your A,B, C’s to A1, A2,
A3, A4
Phase 1: Qualify
1. In order of importance, what is most
important to you?
2. What is your mission and purpose personally
and professionally (just 1 sentence)?
3. What is your work schedule?
4. What is your work/life balance ratio?
5. Identify your personal roles and
professional roles
1. Create your specific roles list.
2. Identify your “Big Rocks” for each role
personally and professionally and write down
how long each task takes to complete. Should
any of these tasks be assigned to someone
else?
Phase 3: Create Your
Weekly Schedule
10. Schedule them out Sun-Mon
11. Calculate TT (Total Time)
The Method PhasesThe Method Phases
● Adopt the Time Matrix language at the dealership.
● Teach your team/co-workers how to categorize tasks as they come
in.
● Create their weekly planning roadmap.
● Hold them accountable!! Inspect what you expect.
Organizational Tips on Effective
Time Management
Organizational Tips on Effective
Time Management
● Weekly Planning
○ Before the week begins
○ Quiet Place
○ 10-15 Minutes
● The 3 Ds
● Say NO!
● Schedule “Black Out” hours AKA Quiet time throughout the day
● Scheduled Interrupted Time AKA Open Door hours
● Treat “Big Rocks” as appointments-What gets scheduled, gets
done!
○ Gym time
○ Repetitive tasks
● Stay out of Quadrants 3 and 4!!!!!!
Individual Tips on Effective Time
Management
Individual Tips on Effective Time
Management
“Time is free, but it’s priceless. You can’t
own it, but you can use it. You can’t keep it,
but you can spend it. Once you’ve lost it you
can never get it back.” -Harvey MacKay
“Time is free, but it’s priceless. You can’t
own it, but you can use it. You can’t keep it,
but you can spend it. Once you’ve lost it you
can never get it back.” -Harvey MacKay
76
Summers
76
Summers
But Wait… There’s a
Book Giveaway!
But Wait… There’s a
Book Giveaway!
Check under your
seats! If there is a
sticker underneath
your seat, you
WIN
One of the books
discussed today!

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Stop Wasting Time and Maximize Your Most Valuable Asset

  • 1. By: Karen Bradley Stop Putting 2nd Things First! Stop Putting 2nd Things First!
  • 3. Time is Our Most Precious Commodity! Time is Our Most Precious Commodity!
  • 4. If Time Were Money... If Time Were Money...
  • 5. Be Oprah and have a net worth of $3 billion at age 63, OR...make a very good living and get 10 years of your life back? Time is More Valuable Than Money! Time is More Valuable Than Money!
  • 6. Do You Know When We Value Time the Most? Do You Know When We Value Time the Most?
  • 7. Nurse to care for hospice patient did a study and found that the top five regrets people had on their deathbed. When We are on Our death bed! When We are on Our death bed! http://www.bronnieware.com/blog/regrets-of-the-dying 1. I never pursued my dreams and aspirations. 2. I worked too much and never made time for my family. 3. I should have made more time for my friends. 4. I should have said ‘I love you’ a lot more. 5. I should have spoken my mind instead of holding back and resenting things. 6. I should have been the bigger person and resolved my problems. 7. I wish I had children. 8. I should have saved more money for my retirement. 9. Not having the courage to live truthfully. 10. Happiness is a Choice, I wish I knew that earlier.
  • 8. The BAD news...Time waits for no one. The GREAT news...There are 86,400 seconds in a day...
  • 9. Effective time management is a choice. We can choose to either underutilize it, or maximize it! Effective time management is a choice. We can choose to either underutilize it, or maximize it!
  • 10. ATTN: DP’s, GM’s, ID’s How much do you think your team members value time?
  • 11. Personal Meetings General Distractions ● 18.5% spend 3+ hrs of their day on NON-work activities!!!!! ● 64% visit non-work related websites EVERY DAY during WORK HOURS. ● 21% spent 2-5 hours A DAY on PERSONAL sites during work. ● 37% felt at least ½ of the time in meetings was wasteful of their time. ● $37 BILLION Salary cost of unnecessary meetings for U.S. businesses. ● 91% admitted to daydreaming during meetings. ● Each employee spends an average of 31 hours a month in meetings. 50% of those people felt that meetings are the #1 time-waster at the company. ● 80.4% of employees admit to wasting time at work. ● One in Five waste a THIRD of their work day. ● Less than 60% of work time is spent actually being productive. ● 3 minutes spent working BEFORE the average employee switches tasks. ● Fantasy football costs US employers $14 Billion per year in lost productivity. ● The average worker spends 13 hours a week on emails alone, which means 28% of the workweek is taken up by email. ● Actively disengaged employees cost the U.S. $450-$550 BILLION per year in lost productivity. How much is your piece of the pie? ● 80% of disruptions at work are considered trivial. ● The average employee spends 2 hours recovering from distractions per day. ● 56 interruptions a day for the average employee. Statistics About Time Management in the Workplace Statistics About Time Management in the Workplace
  • 12. ○ Gossip 42% ○ The Internet 39% ○ Social Media 38% ○ Snack or smoke breaks 27% ○ Noisy co-workers 24% ○ Meetings 23% ○ Email 23% ○ Co-workers dropping by 23% ○ Cell Phone/texting 50% Biggest Time Wasters:Biggest Time Wasters:
  • 13. Most people do not possess effective time management skills! It’s Not ALWAYS Intentional It’s Not ALWAYS Intentional
  • 14. I am going to teach you an effective time management method that will show you and your team how to live life and work by design, rather than by default. Don’t Worry!Don’t Worry!
  • 15. First Things What are the things that should be considered “First Things”? ● The most important things ● Things that are going to take your mission further and the organization’s mission further. “Put First Things First” Franklin Covey Habit #3 “Put First Things First”
  • 16. First Things First How do we identify and put “First Things First”? ●Our Mission Statement ●The Time Matrix ●KB Weekly Planning Method
  • 17. The average sales person sells only 9.6 units and works 55-60 hours a week. “If you work harder, you will achieve more.” Work Smarter and Put the Most Important Tasks FIRST Work Smarter and Put the Most Important Tasks FIRST ?
  • 18. ● Technology has in some ways made things worse, not better. ● No reboot from month-to-month grind causes us to live in Q1 more regularly. ● Being busy isn’t an indicator of success. ● There is a system to organizing the chaos... The dealership world can be a chaotic environment with tasks flying at us left and right. We Operate in Controlled Chaos We Operate in Controlled Chaos
  • 19. The Time Matrix!The Time Matrix! ■ Urgent=requiring immediate action or attention. ■ Important=of great significance or value; likely to have a profound effect on success, survival, or well-being. ■ You need a professional time matrix and a personal one.
  • 20. ● Angry Customer ● Lost Keys ● Sick Employees/Callouts ● Car Battery Dies ● Customer Comes in and Vehicle Isn’t Available ● Approval Status ● Trade Issues ● CRM Freezes ● Internet Freezes ● Hail/Snow Storm ● Process Creation ● Training ● 1 on 1’s ● Customer Appreciation ● Proactive Interrupted Time ● Team Building Exercises ● Projecting and Forecasting/Money Mind Mapp ● Prospecting ● Developing a Referral System ● Marketing, Advertising/Branding ● Useless Meetings ● Meaningless Phone Calls ● Useless Emails ● Unnecessary Interruptions ● Distractions Disguised as Opportunities ● Reading CRM Notes Before Call ● Chasing Commissions ● Greeting Customers ● Checking Inventory (ICS) ● Gossiping ● Unprofessional Use of Social Media ● Texting Non Customers ● Watching Videos ● Sleeping in Demo ● Smoking ● Complaining ● Wandering Around the Dealership Urgent ImportantNOTImportant Not Urgent Professional MatrixProfessional Matrix
  • 21. Personal MatrixPersonal Matrix ● Sick kids ● Family Emergencies ● Car Troubles ● Transportation Issues ● Health Issues ● Home Repairs ● House chores that have been put off ● An unexpected visitor ● Housework ● Meal Prepping ● Exercise ● Reading/Writing ● Training ● Spending Time in Nature ● Weekly Planning ● Spending Time w/ Friends ● Date Night w/ Spouse ● Spending Time w/ Your Kids ● Organizing ● Junk Emails ● Some Phone Calls ● Some Text Messages ● Condo Association Meeting ● Annoying neighbors ● Watching Netflix ● Too Much Social Media ● Excessive Sleeping ● Partying/Drinking ● Self Wallowing ● Video Games ● Smartphone Usage Urgent ImportantNOTImportant Not Urgent
  • 22. How Bad Do You Want to Succeed?How Bad Do You Want to Succeed? Sometimes we need to eliminate all quadrant four activity in order to create room for quadrant two items. Discipline is KEY!Discipline is KEY!
  • 23. ● Work too hard and their personal life suffers. ● Do a good job prioritizing personally but their professional life suffers. ● Sacrifice time with their family and that makes them a better employee. We DO NOT Have To ChooseWe DO NOT Have To Choose It's about having BOTH! It doesn't have to be an either/or. It's about having BOTH! Some People Think That They...
  • 25. ● Monthly can be too far, and daily can be too close. Weekly is perfect! ● Weekly planning: Live life by design, rather than by default ● Weekly planning creates consistency and consistency creates effective habits and effective habits create effective change! Weekly Planning The one time management action that can have the most dramatic effect is… Weekly Planning
  • 26. Phase 2: Identify Priority 8. Categorize each tasks as an A, B, or C priority level item. 9. Drill down your A,B, C’s to A1, A2, A3, A4 Phase 1: Qualify 1. In order of importance, what is most important to you? 2. What is your mission and purpose personally and professionally (just 1 sentence)? 3. What is your work schedule? 4. What is your work/life balance ratio? 5. Identify your personal roles and professional roles 1. Create your specific roles list. 2. Identify your “Big Rocks” for each role personally and professionally and write down how long each task takes to complete. Should any of these tasks be assigned to someone else? Phase 3: Create Your Weekly Schedule 10. Schedule them out Sun-Mon 11. Calculate TT (Total Time) The Method PhasesThe Method Phases
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  • 37. ● Adopt the Time Matrix language at the dealership. ● Teach your team/co-workers how to categorize tasks as they come in. ● Create their weekly planning roadmap. ● Hold them accountable!! Inspect what you expect. Organizational Tips on Effective Time Management Organizational Tips on Effective Time Management
  • 38. ● Weekly Planning ○ Before the week begins ○ Quiet Place ○ 10-15 Minutes ● The 3 Ds ● Say NO! ● Schedule “Black Out” hours AKA Quiet time throughout the day ● Scheduled Interrupted Time AKA Open Door hours ● Treat “Big Rocks” as appointments-What gets scheduled, gets done! ○ Gym time ○ Repetitive tasks ● Stay out of Quadrants 3 and 4!!!!!! Individual Tips on Effective Time Management Individual Tips on Effective Time Management
  • 39. “Time is free, but it’s priceless. You can’t own it, but you can use it. You can’t keep it, but you can spend it. Once you’ve lost it you can never get it back.” -Harvey MacKay “Time is free, but it’s priceless. You can’t own it, but you can use it. You can’t keep it, but you can spend it. Once you’ve lost it you can never get it back.” -Harvey MacKay
  • 41.
  • 42. But Wait… There’s a Book Giveaway! But Wait… There’s a Book Giveaway! Check under your seats! If there is a sticker underneath your seat, you WIN One of the books discussed today!