1. Contact Information
4222 S. Leatherwood Rd.
Bedford, Indiana 47421
(812) 929-3250
(812) 278-0226
truecrys79@gmail.com
Experience & Skills
● Administrative support
● Problem resolution
● Schedule management
● Proficient in Word, Excel
& Outlook.
● Legal administrative
support
● Property Management
● Self-starter
● Employee training &
development
● Filing & data archiving
● Quality assurance
● Leasing & Contract
Negotiation
● Sales & Marketing
Experience
● Multi-line Telephone
Experience both inbound
& outbound
● Ability to work in a fast
paced environment
Personal Statement
I live & work by & “Adapt & Overcome” standard. Nothing will ever go as
planned & therefore we must be able to adapt to changes moment to
moment & overcome the obstacles these changes bring. This “adapt &
overcome” outlook on life has helped me excel both personally &
professionally. I do not get overwhelmed by multiple tasks or deadlines,
& I welcome a challenge of my skills as it keeps me on point to reach my
goals. I do not have a problem with asking for help when I find myself in
a situation I don’t have the solution for. I welcome the opportunity to
learn new things & implement those things into my daily work & life.
Nothing happens to you, Everything happens for you!
Employment Experience
Jamar Property Management
Manage daily office operations, schedule appointments, answer
phones, process deposit – rental – utility and HOA payments, process
mail & greet clients & tenants
Leasing Agent, show houses to potential renters, meeting with new
renters & securing signed lease agreements, background checks, &
credit checks
Maintenance coordinator, fielding maintenance calls from tenants &
homeowners 24 hours a day, scheduling maintenance appointments,
tracking preventative maintenance, tracking materials & performing
pre & post work inspections
Maintaining open lines of communication with clients & tenants,
monitoring budgets, tracking deadlines, scheduling & preforming
move in & move out inspections
Cleaning houses & apartments after tenants moved out in order to
prepare for incoming tenants, furniture and trash removal, general
and basic maintenance, emergency lock out service 24 hours a day
Coordinating MASS move in & move out for “Turn Over” associated
with Summer Vacation for Indiana University Student Population,
including inspections, owner walk thru, remodeling, maintenance,
painting, carpet and unit cleaning
Crystal Lyn True
2. Personal Information
D.O.B. 02/07/1979
Age 37
Civil Status Married
Gender Female
Personal Views
I believe my greatest strengths
are my resilience, my willingness
to learn & my sense of humor. If
you can’t laugh at yourself then
you shouldn’t laugh at anyone
else.
I feel my greatest weaknesses are
overthinking or getting hung up
on details, second guessing
myself & my tendency to
“mother” everyone.
Everyday is a new day & a new
opportunity to learn & grow.
Each day is a chance to be better
than the day before. I have
experienced great tragedies & I
have witnessed incredible
miricles, both having only 1 thing
in common, people! Therefore I
begin each day reminding myself
that only I get to choose what I
will learn form the events of the
day I am facing & regardless of
whether I experience tragedy or
witness a miricle, both are a
chance to learn and be better
tomorrow than I was today.
Carl Lamb & Associates Attorneys at Law
Bankruptcy Case Manager & Office Coordinator
Scheduling & appointment confirmation for entire Law Firm
including calendaring court dates.
Client counseling to evaluate the need for Bankruptcy -v- Creditor
negotiations. Data entry of client information for purposes of filing
Bankruptcy. Prepared Bankruptcy petitions & provided Trustee &
Court with all required supporting documention.
Assisted in all areas of administrative work including data entry,
receptionist duties, file organization, research & development.
Managed hundreds of accounts receivable working directly with the
Office Manager, duties including invoicing, collections of past due
accounts, discrepancies, issuing past due notices, taking &
processing payments, responding to customer requests for itemized
account activity.
Successfully established effective systems for record retention by
creating database for daily correspondence tracking. Composed &
drafted outgoing correspondence & reports for management.
Oversaw daily office operations for staff & 3 Attorneys. Including
Intern Program, Bankruptcy Department, Accounts Receivable &
inventory & office supply purchases.
Storage Express LLC
Customer Service Specialist
Increased customer loyalty through dedicated customer service &
sales techniques.
Collection of past due accounts.
Leasing of storage spaces for 75 locations in 5 states. Maintained
detailed customer contact notes.
Consistently met or exceeded sales quota while still maintaining
good customer relations.
Volunteered for multiple "field" runs to increase efficiency when
leasing by first hand knowledge of properties and facilities, these
runs include "shadowing" the maintenance technicians in their daily
duties and preforming general maintenance of properties being
prepared for lease to new customers, collection of money from self
pay machines on site at these locations.
3. Additional Employment Experience
Waitressing for Grecco’s – 3Pigs – Golden Gables & Hobby’s,
Concert & Event Security for Klipsch Music Center – Pepsi Coliseum -
Indianapolis Motor Speedway
Concert Scheduling & Promotion for Rockhaven Promotion Group
Trained Customer Service Reps for Transcom Inc - Teleservices Direct &
Dial America Marketing
References
Ms. Christen Commers
Attorney at Law
Contact Number:
(812) 219-3588
Mrs. Chyrese Arellano
Union Laborer
Contact Number:
(812) 545-6568
Ms. Stephanie Thompson
Legal Secretary
Contact Number:
(317) 441-6959
Mr. Matthew Raper
Deputy Prosecutor
Contact Number:
(812) 929-1598
Mr. James Ackermann
Attorney at Law
Contact Number:
(317) 500-5234
Mr. Scott Luman
General Contractor
Contact Number:
(812) 583-3950
Attachments
Letter of Recommendation - Christen Commers
Letter of Recommendation – Matthew Raper
Letter of Recommendation – James Ackermann