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Mobility Solutions

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CRMIT
CRMIT

Mobile CRM on the palm of your hand: Stay connected at the speed of business with Mobile CRM. Mobilize your field salesforce with real time customer information anywhere, anytime and on any device

Technology
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Enabling Mobile Experience Personalizing Mobile experience for your customers – anytime, anywhere, any device
Enterprise Mobility Solutions © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Our Cloud Offerings
Enterprise Mobility Solutions © Copyright 2014 CRMIT. All rights reserved. www.crmit.com About CRMIT Solutions End to end expertise on Oracle Customer Experience solutions. Participate in evangelization, roadmaps, product feedback, issues identification & Integration specialization. 200,000+ users 250+ Engagements 25+ countries 24,000+ hrs training 4000+ app users 11 years Cloud CRM 1000+ man-years of deployment CX Enablement's Self Service Platform Social Channels Email Integration Telephony Integration Mobility Solutions Specializations Accreditations Authored Book on CRM On Demand 3 apps on Oracle Market Place Solutions Configure Price Quote Marketing Cloud Sales Cloud Services Cloud Social Cloud Policy Automation Oracle CRM On Demand Oracle Sales Cloud Oracle Service Cloud Education & Research Financial Services OVI for Sales Cloud (CTI) OVI for Service Cloud (CTI) OVI for Sales Cloud (EWB) ISO 270001 REGISTERED
$19b Spent on mobile ad spend in 2014 – a 76% raise since 2013 3+ Hours a day US consumers spend on their mobile device Source: eMarketer 2014 Enterprise Mobility Solutions © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Mobile Trends 57% of the US population owns a smartphone and 46% own a tablet 3.0 Exabyte’s of mobile data traffic a month by 2018 87% smartphone & tablet owners using their mobile device for shopping activities
Enterprise Mobility Solutions © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Integrating Your Field Force If you are a warrior, out making Sales Calls - day after day - you understand the value of a fully functional mobile device with enterprise application access to CRM - anywhere – anytime – any device Ensure that your field force has access to all the information they require on their mobile device, - anywhere – anytime – any device While more customers are responding to mobile ads & making purchases from mobile devices, a combined cross-screen marketing strategy is critical
Mobile CRM © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Enabling your Field Force • Account & Contact Management • Activity Management • Opportunity Management • Quote Management • Service Request Management • Fully customizable • Multilingual support • Works with On-Demand data visibility • Real time access to customer data users in sales, marketing, service & support organizations 3500+
Enterprise Mobility Solutions © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Even in Offline Mode Forget lagging bulky laptops & frequently stopping over coffee shops to access WiFi
Mobile CRM © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Mobile CRM Preview View Product Catalogue & Product Description
Mobile CRM © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Mobile CRM Preview Create & Edit Quotes
Mobile CRM © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Mobile CRM Preview View Performance Dashboards
Enterprise Mobility Solutions © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Building your Mobile Strategy Mobility Vision Define User Security Device Strategy Development Platform Testing Analytics UX Strategy
Mobile ADF : Productivity boosting mobile development framework Enterprise Mobility Solutions © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Development Expertise • Build Once, Run on Multiple-Platforms • Simpler UI development • Java, JavaScript, and HTML5-based application development • Choice of development tools • Offline-capable: SQLite with Encryption • Full Access to Native Device Features • Modular, Reusable Components Multiple Development Approaches Business Logic Development Simplified User Experience Built-in Mobile Web Native App Hybrid Security
Enterprise Mobility Solutions © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Converging extended apps Device based services that can integrate your apps
Enterprise Mobility Solutions © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Mobi-lytics Make analytics easy for everyone. Visual Analysis Split trends across different categories or run an in-depth cohort analysis. Deep Statistics Dashboards Make one-click forecasts, build box plots and see statistical summaries of your data. Drive decisions using data. Combine multiple views into interactive dashboards.
Enterprise Mobility Solutions © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Excel Customer Excellence Your Vision, Our Mission ……..10 years & counting…our Journey continues National Award for E-governance 2007-08 2012 Winner Category : • Best Customer Relationship Management Program Award • Best SaaS-Based Program Award 2005 2008 2009 2012 2014 . . . . . 2011 CRMIT AWARDS CUSTOMER AWARDS (after partnering with CRMIT)
Mobile CRM © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Global Spread Sales & Support Deployment base spread over 25+ countries Offices
EMEA Talbot House, 204-226, Imperial Drive, Rayners Lane, Harrow HA2 7HH London +1 (678) 447 1371 +1 (404) 736 2341 +61 2 9186 2550 Mobile CRM © Copyright 2014 CRMIT. All rights reserved. +91 80 67237555 www.crmit.com Reach us Americas 1525 McCarthy Blvd Suite 1000,Milpitas, CA 95035 USA 3379 Peachtree Road NE, Suite 555, Atlanta, GA USA Australia & N Zealand Suite 19, 103 George Street Parramatta, NSW 2150 Australia Japan 2-21-7-703 Kiba, Koto- Ku, Tokyo 135-0042, Japan Malaysia B-5-8 Plaza Mont Kiara 50480 Kuala Lumpur, Malaysia +81 3 5809 8444 +603 2726 2759 + 44 20 8872 4127 Middle East Fortune Summit Business Park, Near Central Silk Board Junction, Plot No: 244, Hosur Main Road, Bangalore 560068. India Salahuddin Ayubi Road , Riyadh, Kingdom of Saudi Arabia Rest of Asia Deployment base spread over 25+ countries
Enterprise Mobility Solutions © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Thank you sales@crmit.com

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Mobility Solutions

  • 1. Enabling Mobile Experience Personalizing Mobile experience for your customers – anytime, anywhere, any device
  • 2. Enterprise Mobility Solutions © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Our Cloud Offerings
  • 3. Enterprise Mobility Solutions © Copyright 2014 CRMIT. All rights reserved. www.crmit.com About CRMIT Solutions End to end expertise on Oracle Customer Experience solutions. Participate in evangelization, roadmaps, product feedback, issues identification & Integration specialization. 200,000+ users 250+ Engagements 25+ countries 24,000+ hrs training 4000+ app users 11 years Cloud CRM 1000+ man-years of deployment CX Enablement's Self Service Platform Social Channels Email Integration Telephony Integration Mobility Solutions Specializations Accreditations Authored Book on CRM On Demand 3 apps on Oracle Market Place Solutions Configure Price Quote Marketing Cloud Sales Cloud Services Cloud Social Cloud Policy Automation Oracle CRM On Demand Oracle Sales Cloud Oracle Service Cloud Education & Research Financial Services OVI for Sales Cloud (CTI) OVI for Service Cloud (CTI) OVI for Sales Cloud (EWB) ISO 270001 REGISTERED
  • 4. $19b Spent on mobile ad spend in 2014 – a 76% raise since 2013 3+ Hours a day US consumers spend on their mobile device Source: eMarketer 2014 Enterprise Mobility Solutions © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Mobile Trends 57% of the US population owns a smartphone and 46% own a tablet 3.0 Exabyte’s of mobile data traffic a month by 2018 87% smartphone & tablet owners using their mobile device for shopping activities
  • 5. Enterprise Mobility Solutions © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Integrating Your Field Force If you are a warrior, out making Sales Calls - day after day - you understand the value of a fully functional mobile device with enterprise application access to CRM - anywhere – anytime – any device Ensure that your field force has access to all the information they require on their mobile device, - anywhere – anytime – any device While more customers are responding to mobile ads & making purchases from mobile devices, a combined cross-screen marketing strategy is critical
  • 6. Mobile CRM © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Enabling your Field Force • Account & Contact Management • Activity Management • Opportunity Management • Quote Management • Service Request Management • Fully customizable • Multilingual support • Works with On-Demand data visibility • Real time access to customer data users in sales, marketing, service & support organizations 3500+
  • 7. Enterprise Mobility Solutions © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Even in Offline Mode Forget lagging bulky laptops & frequently stopping over coffee shops to access WiFi
  • 8. Mobile CRM © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Mobile CRM Preview View Product Catalogue & Product Description
  • 9. Mobile CRM © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Mobile CRM Preview Create & Edit Quotes
  • 10. Mobile CRM © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Mobile CRM Preview View Performance Dashboards
  • 11. Enterprise Mobility Solutions © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Building your Mobile Strategy Mobility Vision Define User Security Device Strategy Development Platform Testing Analytics UX Strategy
  • 12. Mobile ADF : Productivity boosting mobile development framework Enterprise Mobility Solutions © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Development Expertise • Build Once, Run on Multiple-Platforms • Simpler UI development • Java, JavaScript, and HTML5-based application development • Choice of development tools • Offline-capable: SQLite with Encryption • Full Access to Native Device Features • Modular, Reusable Components Multiple Development Approaches Business Logic Development Simplified User Experience Built-in Mobile Web Native App Hybrid Security
  • 13. Enterprise Mobility Solutions © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Converging extended apps Device based services that can integrate your apps
  • 14. Enterprise Mobility Solutions © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Mobi-lytics Make analytics easy for everyone. Visual Analysis Split trends across different categories or run an in-depth cohort analysis. Deep Statistics Dashboards Make one-click forecasts, build box plots and see statistical summaries of your data. Drive decisions using data. Combine multiple views into interactive dashboards.
  • 15. Enterprise Mobility Solutions © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Excel Customer Excellence Your Vision, Our Mission ……..10 years & counting…our Journey continues National Award for E-governance 2007-08 2012 Winner Category : • Best Customer Relationship Management Program Award • Best SaaS-Based Program Award 2005 2008 2009 2012 2014 . . . . . 2011 CRMIT AWARDS CUSTOMER AWARDS (after partnering with CRMIT)
  • 16. Mobile CRM © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Global Spread Sales & Support Deployment base spread over 25+ countries Offices
  • 17. EMEA Talbot House, 204-226, Imperial Drive, Rayners Lane, Harrow HA2 7HH London +1 (678) 447 1371 +1 (404) 736 2341 +61 2 9186 2550 Mobile CRM © Copyright 2014 CRMIT. All rights reserved. +91 80 67237555 www.crmit.com Reach us Americas 1525 McCarthy Blvd Suite 1000,Milpitas, CA 95035 USA 3379 Peachtree Road NE, Suite 555, Atlanta, GA USA Australia & N Zealand Suite 19, 103 George Street Parramatta, NSW 2150 Australia Japan 2-21-7-703 Kiba, Koto- Ku, Tokyo 135-0042, Japan Malaysia B-5-8 Plaza Mont Kiara 50480 Kuala Lumpur, Malaysia +81 3 5809 8444 +603 2726 2759 + 44 20 8872 4127 Middle East Fortune Summit Business Park, Near Central Silk Board Junction, Plot No: 244, Hosur Main Road, Bangalore 560068. India Salahuddin Ayubi Road , Riyadh, Kingdom of Saudi Arabia Rest of Asia Deployment base spread over 25+ countries
  • 18. Enterprise Mobility Solutions © Copyright 2014 CRMIT. All rights reserved. www.crmit.com Thank you sales@crmit.com