In the last years, user-centric design has emerged as a must-have requirement. The concept of UX has flourished everywhere: in client briefs, job descriptions, trainings, books and articles. If you have been involved in the creation of digital products, including Drupal websites, you probably heard the UX song at various stages of development, especially at the end.
But what do we mean exactly by "UX"? Is it just a buzzword? Or a fancy way to talk about colours and buttons?
In this talk, we explore the various facets of the concept of "user experience":
- where it comes from
- what it really means
- what domains it covers
- why it is so important
- what pitfalls it brings with it
- how to integrate it into your work process, whatever your position in your organisation.
Video of the talk: https://www.youtube.com/watch?v=KyyC93WMu4k
9. User Experience design
Making conscious decisions…
…that facilitates the most
valuable experience possible…
…when a persons interacts
with an organisation.
27. User experience (UX)
represents the perception
left in someone’s mind
following a series of
interactions between
people, devices, and
events — or any
combination thereof.
”
“
Eric Reiss
FatDUX
36. “We have a UX
expert”
“We know
our users”
“We have
user KPI’s”
“We have
a UX phase”
“We did [insert
UCD activity]
already”
“We do like
[insert tech
company]”
“We have a UX
process”
“It will be OK
when we have
content”