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Digital Manufacturing Powers a Better Way to Build Trucks
For Daimler Trucks North America (DTNA),
success isn’t just about controlling costs. It’s
about building an agile company that can
deliver exactly what the market demands—
today and tomorrow. Its Western Star brand
of trucks are tailored to every customers’
needs, but this level of customization
presents a logistical challenge in a mass
production environment.
DTNA decided that it needed to upgrade
the network in its Western Star production
facility in Portland, Oregon, to better
coordinate customizations and support
flexible and efficient operations, both now
and in the future.
DTNA chose Cisco and Rockwell Automation
as strategic partners, designing and
deploying a new network based on the
Converged Plantwide Ethernet (CPwE)
validated design guides. Cisco Aironet®
access points deliver secure and reliable
Wi-Fi connectivity across the plant. Team
leaders and supervisors can communicate
reliably over wireless phones to manage
production on the floor. Wireless devices,
such as iPads, can be used to confirm the
truck configurations, check part supply
levels, retrieve parts from the warehouse,
and confirm truck status in real time.
By combining IT and automation networks
into one secure, manageable, and converged
environment, DTNA managers gain real-
time visibility across processes. Data is
transmitted securely to managers, helping
them make better, faster decisions that keep
plants running efficiently. Software-defined
networking (SDN) also supports remote
troubleshooting to minimize downtime when
equipment needs maintenance or repair.
The joint architecture scales to any size or
configuration, allowing DTNA to use the
Western Star factory as a template, which it
is rolling out across other factories.
With digital manufacturing,
Daimler Trucks North America:
Improved visibility to help
increase business agility and minimize
production issues
Better mobile
communication, helping
maximize uptime
Enhanced asset tracking,
making operations
more efficient
“We produce and collect a massive amount of data to understand where
we are during the assembly of the truck. Now we can provide dashboard
information to management, stay informed about any parts shortages,
and know the status of the vehicle in real time, any time.”
Dieter Haban
CIO, Daimler Trucks North America
Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL:
www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship
between Cisco and any other company. (1110R)
Americas Headquarters
Cisco Systems, Inc.
San Jose, CA
Asia Pacific Headquarters
Cisco Systems (USA) Pte. Ltd.
Singapore
Europe Headquarters
Cisco Systems International BV Amsterdam,
The Netherlands
© 2016 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Customer Summary | Daimler Trucks North America

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Summary: Digital Manufacturing Powers a Better Way to Build Trucks

  • 1. Digital Manufacturing Powers a Better Way to Build Trucks For Daimler Trucks North America (DTNA), success isn’t just about controlling costs. It’s about building an agile company that can deliver exactly what the market demands— today and tomorrow. Its Western Star brand of trucks are tailored to every customers’ needs, but this level of customization presents a logistical challenge in a mass production environment. DTNA decided that it needed to upgrade the network in its Western Star production facility in Portland, Oregon, to better coordinate customizations and support flexible and efficient operations, both now and in the future. DTNA chose Cisco and Rockwell Automation as strategic partners, designing and deploying a new network based on the Converged Plantwide Ethernet (CPwE) validated design guides. Cisco Aironet® access points deliver secure and reliable Wi-Fi connectivity across the plant. Team leaders and supervisors can communicate reliably over wireless phones to manage production on the floor. Wireless devices, such as iPads, can be used to confirm the truck configurations, check part supply levels, retrieve parts from the warehouse, and confirm truck status in real time. By combining IT and automation networks into one secure, manageable, and converged environment, DTNA managers gain real- time visibility across processes. Data is transmitted securely to managers, helping them make better, faster decisions that keep plants running efficiently. Software-defined networking (SDN) also supports remote troubleshooting to minimize downtime when equipment needs maintenance or repair. The joint architecture scales to any size or configuration, allowing DTNA to use the Western Star factory as a template, which it is rolling out across other factories. With digital manufacturing, Daimler Trucks North America: Improved visibility to help increase business agility and minimize production issues Better mobile communication, helping maximize uptime Enhanced asset tracking, making operations more efficient “We produce and collect a massive amount of data to understand where we are during the assembly of the truck. Now we can provide dashboard information to management, stay informed about any parts shortages, and know the status of the vehicle in real time, any time.” Dieter Haban CIO, Daimler Trucks North America Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) Americas Headquarters Cisco Systems, Inc. San Jose, CA Asia Pacific Headquarters Cisco Systems (USA) Pte. Ltd. Singapore Europe Headquarters Cisco Systems International BV Amsterdam, The Netherlands © 2016 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Customer Summary | Daimler Trucks North America