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Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited
FROM EXPERIENCED
SALES PROFESSIONALS
Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited
TIP 1: “GET PERSONAL”
“Take an active
interest in
customers as
people first and
buyers second.
People buy from
people that they
know, like and
trust.”
Alan – Technical
Part Sales
Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited
TIP 2: “THINK WIN - WIN”
“Understand your
buyer’s personal
motivations as
well as their
business aims.
Help them to
reach their
targets and you
will achieve yours
too.”
Eric – Security
System Sales
Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited
TIP 3: “START AFRESH”
“Don’t pick up
where a failing
supplier left off.
Go back to basics
and start afresh
with new thinking
and different
solutions.
Your customer will
thank you for it”
David – Property
Management Sales
Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited
TIP 4: “MINIMISE RISK”
“There’s always
the fear of the
unknown and the
risk of change.
Minimise the risk
by providing
performance
guarantees and
help your buyer to
make the
change.”
Paul – Insurance
Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited
TIP 5: “IS THERE A BUDGET?”
“Remember BANT.
Budget, need,
authority and
timing.
If any of these are
missing, you are
wasting your time
and will not make
the sale.”
Gary – Capital
Equipment Sales
Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited
TIP 6: “MAKE IT VISUAL”
“If you want to be
seen, then you’ve
got to get visual.
Especially with
millennials.
Even highly
technical subjects
like tax need to be
brought to life – dull
presentations just
don’t cut it any
more.”
Ed – Tax Consultant
Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited
TIP 7: “PROVE IT!”
“You’ve got to
back up your
words with proof.
Reviews, case
studies and
testimonials help
your customer
understand the
true benefits you
offer.”
Steve – FMCG
Sales
Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited
TIP 8: “DON’T PUSH IT”
“Don’t push pre-
packaged products
Listen to your
customers, show
empathy and tailor
your solution to fit
Don’t force the
sale - Allow your
customers to buy
when they are
ready”
Ben – Call Centre
Sales
Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited
TIP 9: “YOU CAN SAY NO”
“Don’t be afraid to
say “no" to the
wrong solution.
Offer alternative
options and be
prepared to walk
away.
No deal is better
than a bad deal.”
Nitin – Strategic
Sales
Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited
TIP 10: “ALWAYS OVER DELIVER”
“The single best
thing a sales
person can do is
deliver on their
promises.
You build your
reputation not by
what you say but
by what you do.
Your reward is
repeat business.”
Ben – Financial
Services
Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited
EXTRA TIP: “ALWAYS ADD VALUE”
“Most sales only
happen after your
prospect has
bought into you
and your company
and what you can
do for them and
their organisation.
Think first about
what you can give
and not what you
can get.”
Chris – Business
Consultant
Click here to learn more about value-added selling
Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited
For more sales tips, please see these SlideShares:
5 Steps to Building a Winning Sales Team
4 Ways to Grow Your Revenue
How to Retain and Gain Customers
5 Steps to Sales Success
9 Psychological Triggers for Sales and Brand Loyalty
Chris Dunn Consulting also regularly writes a blog on
Sales topics. Please click here to see these articles.
www.chrisdunnconsulting.co.uk
THANK YOU

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10 top sales tips

  • 1. Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited FROM EXPERIENCED SALES PROFESSIONALS
  • 2. Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited TIP 1: “GET PERSONAL” “Take an active interest in customers as people first and buyers second. People buy from people that they know, like and trust.” Alan – Technical Part Sales
  • 3. Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited TIP 2: “THINK WIN - WIN” “Understand your buyer’s personal motivations as well as their business aims. Help them to reach their targets and you will achieve yours too.” Eric – Security System Sales
  • 4. Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited TIP 3: “START AFRESH” “Don’t pick up where a failing supplier left off. Go back to basics and start afresh with new thinking and different solutions. Your customer will thank you for it” David – Property Management Sales
  • 5. Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited TIP 4: “MINIMISE RISK” “There’s always the fear of the unknown and the risk of change. Minimise the risk by providing performance guarantees and help your buyer to make the change.” Paul – Insurance
  • 6. Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited TIP 5: “IS THERE A BUDGET?” “Remember BANT. Budget, need, authority and timing. If any of these are missing, you are wasting your time and will not make the sale.” Gary – Capital Equipment Sales
  • 7. Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited TIP 6: “MAKE IT VISUAL” “If you want to be seen, then you’ve got to get visual. Especially with millennials. Even highly technical subjects like tax need to be brought to life – dull presentations just don’t cut it any more.” Ed – Tax Consultant
  • 8. Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited TIP 7: “PROVE IT!” “You’ve got to back up your words with proof. Reviews, case studies and testimonials help your customer understand the true benefits you offer.” Steve – FMCG Sales
  • 9. Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited TIP 8: “DON’T PUSH IT” “Don’t push pre- packaged products Listen to your customers, show empathy and tailor your solution to fit Don’t force the sale - Allow your customers to buy when they are ready” Ben – Call Centre Sales
  • 10. Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited TIP 9: “YOU CAN SAY NO” “Don’t be afraid to say “no" to the wrong solution. Offer alternative options and be prepared to walk away. No deal is better than a bad deal.” Nitin – Strategic Sales
  • 11. Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited TIP 10: “ALWAYS OVER DELIVER” “The single best thing a sales person can do is deliver on their promises. You build your reputation not by what you say but by what you do. Your reward is repeat business.” Ben – Financial Services
  • 12. Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited EXTRA TIP: “ALWAYS ADD VALUE” “Most sales only happen after your prospect has bought into you and your company and what you can do for them and their organisation. Think first about what you can give and not what you can get.” Chris – Business Consultant Click here to learn more about value-added selling
  • 13. Smart Solutions Delivered With Integrity© 2017 Chris Dunn Consulting Services Limited For more sales tips, please see these SlideShares: 5 Steps to Building a Winning Sales Team 4 Ways to Grow Your Revenue How to Retain and Gain Customers 5 Steps to Sales Success 9 Psychological Triggers for Sales and Brand Loyalty Chris Dunn Consulting also regularly writes a blog on Sales topics. Please click here to see these articles. www.chrisdunnconsulting.co.uk THANK YOU