Smart Cities: Overcoming Challenges Through Innovation and Collaboration

SMART CITIES 2019: A NEW WAY FORWARD
CHARLES REED ANDERSON
IOT WORLD ASIA 2019
SINGAPORE
12 SEPTEMBER 2019

BE PATIENT…
CHARLESREEDANDERSON.COM

SMART CITIES MEANS DIFFERENT THINGS TO DIFFERENT STAKEHOLDERS
CITIES BUSINESSES CITIZENS
THE SMART CITY STAKEHOLDERS

WHAT IS A SMART CITY?
A SET OF POLICIES & STRATEGIES THAT LEVERAGE TECHNOLOGY & DATA
TO DELIVER INITIATIVESTHAT:
DRIVE EFFICIENCY, SUSTAINABILITY & IMPROVED DECISION MAKING FOR CITIES1
3 IMPROVE INCLUSIVENESS, SERVICES & THE QUALITY OF LIFE FOR ITS CITIZENS
2 CREATE A TRANSPARENT, EFFICIENT & COMPETITIVE ENVIRONMENT FOR BUSINESSES

TIME TO VOTE: SMART CITIES…
…ARE TRANSFORMING THE
WAY WE WORK, LIVE & PLAY
OPTION
1
…ARE OVER-HYPED &
UNDER-DELIVERED
OPTION
2

SMART CITIES
CAN BE
COMPLICATED,
FRUSTRATING &
OVER-HYPED
BUT
SMART CITIES
ARE THE
FUTURE
THE REALITY

SMART CITY MARKET FORECASTS (IN USD BILLIONS)
$190 $223
$717
$1,940
$330
$2,700
$3,180
$237
$2,000
$2,402
$0
$500
$1,000
$1,500
$2,000
$2,500
$3,000
$3,500
2023 2023 2023 2023 2024 2024 2024 2025 2025 2025

SMART CITY MARKET FORECASTS
5G FOR CONNECTED CITIES
WILL GENERATE
USD 17 TRILLION
IN ECONOMIC GROWTH BY
2035
BEST SELLING PHONE OF 2003

TAKEAWAY #1
ALWAYS
QUESTION
THE
HYPE

WHY SMARTER CITIES ARE NEEDED
CHARLESREEDANDERSON.COMSOURCE: UN DEPARTMENT OF ECONOMIC AND SOCIAL AFFAIRS, 2018
2018
55%
68%
2050
GLOBAL POPULATIONLIVINGIN
URBAN AREAS
90M
MOVE TO URBAN AREAS
IN ASEAN BY 2030
255M
MOVE TO URBAN AREAS
IN CHINA BY 2050
416M
MOVE TO URBAN AREAS
IN INDIA BY 2050

THE IMPACT OF URBANISATION
STRAIN ON INFRASTRUCTURE
INCREASED CONGESTION
LACK OF AFFORDABLE HOUSING
RISE IN SOCIO-ECONOMIC INEQUALITY
INCREASED POLLUTION

SMART CITY STRATEGIES
153 CITIES HAVE PUBLISHED A SMART CITY STRATEGY
15 STRATEGY INCLUDES TARGETS/ACTIVITIES
8 STRATEGY THAT INCLUDES IMPLEMENTATION
IT’S STILL EARLY DAYS
SOURCE: ROLAND BERGER SMART CITY INDEX, MARCH 2019

THE SMART CITY CHALLENGE

SMART CITY CHALLENGE #1 CITIES ARE COMPLICATED
PROGRAM MANAGEMENT OFFICE
PMO
BREAK
DOWN
SILOES CAPTURE
CITIZEN & CITY
NEEDS
ENGAGE
VENDORS
SINGLE
POINT OF
CONTACT
STAKE-
HOLDER
MGMT
MANAGE
DELIVERY
SHOULD BE AN ENABLER, NOT A BLOCKER
SHANGHAI
24M PEOPLE
33 GOVERNMENT AGENCIES
16 DISTRICTS
99 SUBDISTRICTCOMMITTES
3 COUNTIES
205 TOWNS

CULTURAL CHANGE IS DIFFICULT
“CULTURE IS THE FIRST THING YOU NEED TO
DEAL WITH WHEN YOU WANT TO
IMPLEMENT SOMETHING DIFFERENT
IN THE PUBLIC SECTOR.
TECHNOLOGY IS THE EASY PART.”
CHEN-YU LEE
DIRECTOR
TAIPEI PMO& GO SMART SECRETARIAT
SMART CITY CHALLENGE #2

GOVERNANCE IS ESSENTIAL
PROJECT MANAGEMENT
360 POLICY TARGETS
4-YEAR WORK SCHEDULE
FOR EACH
INCIDENT MANAGEMENT
TRACK & RESOLVE ISSUES OF CRIME, FIRE,
FLOODING & ILLEGAL RUBBISH DUMPING
CITIZENS REPORT 4,000 INCIDENTS DAILY
(ILLEGAL PARKING, DAMAGE)

SOLUTIONS ARE COMPLEX
SMART CITY SOLUTION ECOSYSTEM
Q1: WHICH USE CASES?
Q2: WHICH TECHNOLOGIES?
Q3: WHICH VENDORS?

VENDOR ECOSYSTEMIS FRAGMENTED
THOUSANDS OF
VENDORS CLAIM
TO BE THE BEST
DEVICE/NETWORK/PLATFORM…
WHO SHOULD WE SELECT AS OUR
STRATEGIC PARTNERS?

FUNDING IS LIMITED
PROOF OF CONCEPT
(POC) MODEL
VS
PUBLIC-PRIVATE PARTNERSHIP
(PPP) MODEL
PPP
OPS &
MAINT
DESIGN
BUILD
DESIGN
BUILD
OPERATEBUILD
TRANSFER
OPERATE
BUILD
OWN
OPERATE
LEASE

THE GOOD SIDEPUBLIC – PRIVATE PARTNERSHIPS
ALIBABA’S & HANGZHOU – THE CITY BRAIN
HANGZHOU WAS CHINA’S 5TH MOST CONGESTED CITY
HANGZHOU’S CITY BRAIN LEVERAGES INTERSECTIONCAMERAS,
GPS DATA FROM PUBLIC TRANSPORT, ETC
TO COORDINATE1000+ STOPLIGHTS TO EASE TRAFFIC
AFTER 2 YEARS, RANKED AS 57TH MOST CONGESTED
NOW DEPLOYED IN MACAU, SOZHOU, SHANGHAI,
GUANGZHOU, CHONGQING & KUALA LUMPUR

THE NOT SO GOOD SIDEPUBLIC – PRIVATE PARTNERSHIPS
PPP’S IN CHINA 2018
PPP’S AS OF SEPT 2018
PPP’S “SHELVED” AS PART OF GOVERNMENT-MANDATEDCLEAN UP
CHARLESREEDANDERSON.COMSOURCE: CHINA MINISTRY OF FINANCE, BRIDATA, 2018
2,407 $360B
14,220 $2.7T
INITIATIVES VALUE

TAKEAWAY #2
TECHNOLOGY IS NOT THE
GREATEST CHALLENGE,
WE ARE

THE ELEPHANT IN THE ROOM
LONDON
SOURCE: PARLIAMENT STREET, 2019
109M CYBER ATTACKS
IN PAST FEW YEARS AT:
KEW GARDENS
IMPERIAL WAR MUSEUM
TATE GALLERY
NATIONAL HISTORY MUSEUM
82M (75%) WERE
SPYWARE ATTACKS
TARGETING CONFIDENTIALINFO
SINGAPORE LEAKS
1.5M PATIENT MEDICAL RECORDS
800,000 BLOOD DONORS
14,200 HIV POSITIVE RESIDENTS
(POPULATION5.6M)
MALAYSIA LEAK
46M MOBILE SUBSCRIBER’SDATA
WAS LEAKED VIA THE COMMS &
MULTIMEDIA COMMISSION
(POPULATION32M)
SECURITY

SIMPLE DEVICES MASSIVE SECURITY RISKS
SURVEILLANCE CAMS
DATA PRIVACY &
SECURITY
SMART METERS
CHANGE METER
READINGS & BILLS
SMART PLUGS
REMOTE CONTROL
OF APPLIANCES
PANIC BUTTONS
SEND FALSE ALARMS TO
EMERGENCY SVCS
STREETLIGHTS
TRAFFIC BLINDSPOTS &
TERRORISM RISK
SINGAPORE’S TR64: GUIDELINES FOR
IOT SECURITY FOR A SMART NATION

TAKEAWAY #3
IGNORE SECURITY AT
YOUR PERIL

SO WHAT SHOULD CITIES DO NOW?
INNOVATE#1

THE ROLE OF INNOVATION IT’S NOT ALL ABOUT TECH
INNOVATION
THE ACT OR PROCESS OF INNOVATING.
A NEW METHOD, IDEA OR PRODUCT.
1
2

GOVERNMENT AS A PLATFORM1
CITY AS A LIVING LAB2
GOVERNMENT
ENGAGED 30 GOV’T
AGENCIES
TOP DOWN
TECH VENDORS
PROACTIVELY ENGAGED
400+ICTVENDORS
BOTTOM UP
CITIZENS
CAPTURED NEEDS OF
32,000 CITIZENS
MKT DEMAND
INFRASTRUCTURE-CENTRIC &
CITIZEN-CENTIC
PROOF OF CONCEPTS FACILITATED
175
TAIPEI
SMART CITY
PMO
THE ROLE OF INNOVATION #1 A NEW APPROACH

PROVEN TECH SURVELLIENCE
HVAC
MEETING ROOM BOOKINGS
AIR QUALITY SENSOR
SMART LIGHTING
OCCUPANCY SENSOR
BIOMETRIC ACCESS
PRESSURE SENSOR
THE ROLE OF INNOVATION #2
TURN DATA…
INTO INTELLIGENCE

EMERGING TECH
AR/VR
MACHINE/DEEP
LEARNING
DRONES
BLOCKCHAIN
NEXT GEN NETWORKS
THE ROLE OF INNOVATION #3

TAKEAWAY #4
INNOVATION
DOESN’T
REQUIRE THE
LATEST
TECH

COLLABORATE#2
SO WHAT SHOULD CITIES DO NOW?

COUNTRY COLLABORATION ASEAN SMART CITIES NETWORK
COOPERATE ON SMART CITY DEVELOPMENT1
3 FACILITATE COLLABORATION WITH ASEAN PARTNERS
2 DEVELOP COMMERCIALLY-VIABLE PROJECTS

VENDOR COLLABORATION P.A.T.H. INITIATIVE IN CHINA
“1+N” SMART CITY PLATFORM
ALIPAY PAYMENT PLATFORM
COMMUNICATIONS PLATFORM
HARDWARE & NETWORK EQUIPT
WORK WITH CHINA’S
500 SMART CITIES TO CREATE
THE WORLD’S LARGEST
SMART CITY TESTING
GROUND

GLOBAL ECOSYSTEM PLAY1
INTERCITY POCS2
SPECIAL INTEREST GROUPS3
ADDRESS PROBLEM STATEMENTS4
ECOSYSTEMCOLLABORATION GO SMART

TAKEAWAY #5
YOU CAN’T DO IT ALONE…
COLLABORATE OR DIE

WHERE DO WE GO FROM HERE?

REAL ESTATE FINSVCS
AGRICULTURE ENERGY
BUSINESS CUSTOMERS
CITIES
TAIPEI DARWIN
SINGAPORE JAKARTA
TECHNOLOGY VENDORS
HARDWARE SOFTWARE
CONNECTIVITY SERVICES
START-UPS
MOBILEAPPS ANALYTICS
SENSORS AR/VR
ASEAN
SMART CITY
NETWORK
CORP VC / INNOVATION LABS
CORP VC /
INNOVATION
LABS
GO
SMART
CURRENT STATE
P.A.T.H.
INITIATIVE
ELDERLY
CARE
OPERATIONAL
EXCELLENCE
COST
REDUCTION
SECURITY
PUBLIC
HOUSING
PROBLEM
STATEMENTS
ARTIFICIAL
INTELLIGENCE
SENSORS
3G/4G/5G/
LPWAN/ESIMS
BLOCKCHAIN
WEARABLES
TECHNOLOGY
ENABLERS
ACCELERATORS
▪ LOCATION
▪ INDUSTRY
▪ TECHNOLOGY
TALENT
INCUBATORS
DEMAND SUPPLY
ACCELERATORS

REAL ESTATE FINSVCS
AGRICULTURE ENERGY
BUSINESS CUSTOMERS
CITIES
TAIPEI DARWIN
SINGAPORE JAKARTA
TECHNOLOGY VENDORS
HARDWARE SOFTWARE
CONNECTIVITY SERVICES
START-UPS
MOBILEAPPS ANALYTICS
SENSORS AR/VR
THE FUTURE
ELDERLY
CARE
OPERATIONAL
EXCELLENCE
COST
REDUCTION
SECURITY
PUBLIC
HOUSING
PROBLEM
STATEMENTS
ARTIFICIAL
INTELLIGENCE
SENSORS
3G/4G/5G/
LPWAN/ESIMS
BLOCKCHAIN
WEARABLES
TECHNOLOGY
ENABLERS
DEMAND SUPPLY

QUESTION
THE
HYPE
IN
O
V8
COLLAB ORATE
FOCUS ON
PEOPLE
NOT
TECHNOLOGY1 2 3 4
REMEMBER THESE THINGS

CRA@CHARLESREEDANDERSON.COM
@CRASINGAPORE
LINKEDIN.COM/IN/CHARLESREEDANDERSON

https://www.jll.com.sg/en/trends-and-insights/research/smartcitiessuccess
JLL/CRA WHITEPAPER

CHARLES REED ANDERSON is a globally-recognised IoT, Smart Cities and
PropTech industry thought leader who has presented at over 200
industry events. He provides technology- and vendor-agnostic advice to
governments, enterprises and technology vendors on how to
successfully navigate the increasingly complex technology solution
ecosystem.
With over 25 years’ experience, Charles’ in-depth knowledge of the
capabilities and limitations of emerging technologies and solution
vendors, combined with his understanding of the market demand,
allows him to separate industry hype from reality.
On the supply side, Charles advises technology vendors on how to
define their role in the ecosystem, develop go-to-market strategies and
partnerships, understand the customer buying decision criteria, and
engage their employees, partners and customers.
On the demand side, he works with enterprise customers and
governments to identify use cases that deliver tangible business value,
evaluate which technologies and vendors best meet their
requirements, and engage their internal and external stakeholders.
Prior to starting his own IoT Advisory Services firm, Charles led the
Telecoms, Mobility & IoT practices for IDC Asia/Pacific and has worked
for leading global operators including BT, Vodafone, and O2.
In addition, Charles is the founder and host of the TechBurstAsia
podcast, sit on the Advisory Board of the GO SMART (Global
Organisation of Smart Cities) initiative, and serves as a Mentor with one
of the world’s leading accelerator programmes – SparkLabs (Hong Kong,
Korea & Taiwan).
ABOUT CRA

Smart Cities: Overcoming Challenges Through Innovation and Collaboration

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