8. THE IOT DILEMMA
WHAT WE
PROMISE
WHAT WE
DELIVER
CHARLESREEDANDERSON.COM @CRASingapore
9. SO WHAT IS DIGITAL TRANSFORMATION (DX)?
CHARLESREEDANDERSON.COM @CRASingapore
DIGITAL TRANSFORMATION IS THE CHANGE ASSOCIATED WITH THE
APPLICATION OF DIGITAL TECHNOLOGY IN ALL ASPECTS OF HUMAN SOCIETY.
THE TRANSFORMATION STAGE MEANS THAT DIGITAL USAGES INHERENTLY
ENABLE NEW TYPES OF INNOVATION & CREATIVITY IN A PARTICULAR DOMAIN
RATHER THAN SIMPLY ENHANCE AND SUPPORT TRADITIONAL METHODS.
10. 10
DX INVOLVES MORE THAN TECHNOLOGY
CUSTOMER EXPERIENCE
TRANSFORMATION
OPERATING & BUSINESS
MODEL TRANSFORMATION
STRATEGIC/LEADERSHIP
TRANSFORMATION
WORKFORCE
TRANSFORMATION
INFORMATION & DATA
TRANSFORMATION
CHARLESREEDANDERSON.COM @CRASingapore
MARKETING
CTO/CIO
STRATEGY
CEO
OPERATIONS
11. MY TAKE ON DX
11
CHARLESREEDANDERSON.COM @CRASingapore
DIGITAL TRANSFORMATION ISN’T A SINGLE INITIATIVE.
IT’S THE NEW REALITY.
13. BUZZWORDS GO MAINSTREAM
CHARLESREEDANDERSON.COM @CRASingapore
SURVEY UPDATED MAR 2018
0%
25%
50%
75%
100%
NOT FAMILIAR HEARD OF IT, NOT SURE WHAT IT IS BASIC UNDERSTANDING UNDERSTAND THE CAPABILITIES AND LIMITATIONS
HOW FAMILIAR ARE YOU WITH THESE TECHNOLOGY TRENDS?
SOURCE: ECOSYSTM AND CHARLES REED ANDERSON & ASSOCIATES, MAR 2018, N=1,217
ANALYTICS
PREDICTIVE
ANALYTICS
ARTIFICIAL
INTELLIGENCE
MACHINE
LEARNING
DEEP
LEARNING
EDGE
ANALYTICS
OTHERS
VIRTUAL
REALITY
AUGMENTED
REALITY
BLOCKCHAIN DIGITAL
TWINS
14. CHARLESREEDANDERSON.COM @CRASingapore
IOT HAS MANY BENEFITS…
SOURCE: ECOSYSTM AND CHARLES REED ANDERSON & ASSOCIATES, MAR 2018, N=1,217
OPERATIONAL
STRATEGIC
FINANCIAL
21%
36%
43%
50%
50%
51%
64%
54%
59%
66%
COST SAVINGS - REDUCED HEADCOUNT
COST SAVINGS - PROCESS AUTOMATION
NEW REVENUE STREAMS
COST SAVINGS - REDUCE OPERATING COSTS
IMPROVED DECISION MAKING THRU DATA
ENHANCED INTERNAL PROCESS MONITORNING
WORKFORCE OPTIMISATION
ENHANCED CUSTOMER EXPERIENCE
COMPETITIVE ADVANTAGE
PRODUCT/SERVICE INNOVATION
BENEFITS OF IOT SOLUTION DEPLOYMENTS
HOW?
SURVEY UPDATED MAR 2018
15. …BUT CHALLENGES REMAIN
CHARLESREEDANDERSON.COM @CRASingapore
SOURCE: ECOSYSTM AND CHARLES REED ANDERSON & ASSOCIATES, MAR 2018, N=1,217
SECURITY
ECOSYSTEM
INTERNAL
14%
25%
32%
34%
41%
56%
44%
56%
10%
25%
37%
57%
LACK OF SR MGMT SUPPORT
ONGOING COSTS (OPEX)
LACK OF USER ADOPTION
SKILLS SHORTAGE
DEFINING BUSINESS REQS
UP FRONT COSTS (CAPEX)
REGULATORY REQUIREMENTS
CYBERSECURITY/PRIVACY
IMMATURE VENDOR LANDSCAPE
LACK OF GLOBAL STANDARDS
LACK OF USE CASES
VENDOR INTEGRATION
WHAT ARE YOUR TOP IOT IMPLEMENTATION CHALLENGES?
POSITIVE
PROJECT RISK
HOW TO
MITIGATE?
SURVEY UPDATED MAR 2018
16. CHARLESREEDANDERSON.COM @CRASingapore
COLLABORATION IS ON THE RISE
6%
6%
7%
8%
13%
17%
40%
40%
86%
98%
END USERS CUSTOMERS
END USERS PARTNERS
END USERS INTERNAL
PRODUCT TEAM
MARKETING
STRATEGY
FINANCE
OPERATIONS
SENIOR MGMT
IT
IOT/DX STAKEHOLDER INVOLVEMENT
SOURCE: ECOSYSTM AND CHARLES REED ANDERSON & ASSOCIATES, MAR 2018, N=1,217
ONLY 12% OF
IOT INITIATIVES
INVOLVE END USERS
AS STAKEHOLDERS
SURVEY UPDATED MAR 2018
18. WHO IS YOUR PREFERRED PARTNER?
CHARLESREEDANDERSON.COM @CRASingapore
18%
26%
21%
13%
14%
9%
2%
7%
11%
9%
12%
8%
14%
11%
6%
9%
2%
7%
FUTURE
IOT
PROJECTS
(N=843)
EXISTING
IOT
PROJECTS
(N=374)
WHO IS YOUR PRIMARY VENDOR PARTNER FOR IOT INITIATIVES?
SOURCE: ECOSYSTM AND CHARLES REED ANDERSON & ASSOCIATES, MAR 2018, N=1,217
ANALYTICS
VENDORS
PLAT
FORM
HARDWARE
VENDORS
CSP’S
DEV/
MODS
NETWORK
EQUIPT
SI’S
OPERATIONAL
TECHNOGY
CLOUD
SURVEY UPDATED MAR 2018
19. WHO’S WINNING?
CHARLESREEDANDERSON.COM @CRASingapore
SURVEY UPDATED MAR 2018
3.2%
3.4%
3.8%
3.9%
3.9%
4.9%
6.9%
7.2%
8.8%
10.9%
SOURCE: ECOSYSTM AND CHARLES REED ANDERSON & ASSOCIATES, MAR 2018, N=841
PRIMARY IOT VENDOR PARTNER BY BRAND
#1
#2
#3
#4
#5
#6
#7
#8
#9
#10
20. PARTNER CRITERIA
CHARLESREEDANDERSON.COM @CRASingapore
9%
13%
22%
22%
36%
44%
56%
68%
75%
PARTNER NETWORK
GLOBAL COVERAGE
LOCAL KNOWLEDGE/LANGUAGE
EXISTING RELATIONSHIP
END-TO-END PORTFOLIO
PEER RECOMMENDATION
INDUSTRY SPECIFIC EXPERTISE
BRAND REPUTATION
TECHNICAL EXPERTISE
WHAT ARE THE REASONS YOU PREFER A VENDOR?
SOURCE: ECOSYSTM AND CHARLES REED ANDERSON & ASSOCIATES, MAR 2018, N=841
RISK
OPPORTUNITY
SURVEY UPDATED MAR 2018
23. THE BAD…
CHARLESREEDANDERSON.COM @CRASingapore
1TAKEAWAY
PRODUCT/SERVICE
INNOVATION
COMPETITIVE ADVANTAGE
ENHANCED CUSTOMER
EXPERIENCE
WORKFORCE OPTIMISATION
COST SAVINGS:
REDUCED OPERATING COSTS
PRODUCT TEAM
STRATEGY
MARKETING
OPERATIONS
FINANCE
SOURCE: ECOSYSTM AND CHARLES REED ANDERSON & ASSOCIATES, MAR 2018, N=841
WHAT BENEFITS
WILL IOT DELIVER?
WHICH STAKEHOLDERS
DO YOU INVOLVE?
24. AND THE UGLY…
CHARLESREEDANDERSON.COM @CRASingapore
TAKEAWAY 1
OF COMPANIES ENGAGE
END USERS
AS STAKEHOLDERS
12%ONLY
SOURCE: ECOSYSTM AND CHARLES REED ANDERSON & ASSOCIATES, MAR 2018, N=841
25. 2TAKEAWAY
THE CAPEX CONUNDRUM
67%
33%
IOT COSTS
CAPEX
OPEX
HAVE CONCERNS OVER
CAPEX56%
HAVE CONCERNS OVER
OPEX 25%
CHARLESREEDANDERSON.COM @CRASingapore
SOURCE: ECOSYSTM AND CHARLES REED ANDERSON & ASSOCIATES, MAR 2018, N=841
THE MARKET WANTS OPEX
BASED SOLUTIONS TO
MINIMISE FINANCIAL RISK
30. ELDERLY CARE IN ASIA1
CHARLESREEDANDERSON.COM @CRASingapore
SOURCE: UNITED NATIONS, MARSH & MCLENNAN, KEIO UNIVERSITY
$128B/YR IN JAPAN
FOR DEMENTIA TREATMENT
10% OF JAPANESE WILL
LIVE WITH DEMENTIA
547m
60+ IN ASIA
2016
5% OF JAPANESE WILL
LIVE WITH DEMENTIA
2025
$20T SPENT IN ASIA ON
ELDERLY CARE BY 2030
2030
260m
80+ IN ASIA
1.3B
60+ IN ASIA
2050
32. GAME CHANGER: ELDERLY CARE
BEST PRACTICE FOR
COLLABORATION
1
CHARLESREEDANDERSON.COM @CRASingapore
ELDERLY CARE IS JUST
THE BEGINNING
WEARABLES-
AS-A-SERVICE (WAAS)
33. LORA IN INDIA2
AN IOT-DEDICATED NETWORK COVERING
ALL TIER 1 – 4 CITIES
(400M PEOPLE) BY 2018
CHARLESREEDANDERSON.COM @CRASingapore
34. SUPPLY MEETS DEMAND
LOW
LABOUR
COSTS
INDIA MARKET DEMAND
TOP 5 INDUSTRIES
RETAIL/WHOLESALE
AGRICULTURE
REAL ESTATE
BANKING/INSURANCE
IT
TECH INDUSTRY SUPPLY
THE IOT ECOSYSTEM
INDIA HAS 5 OF THE
TOP 10 GLOBAL SI’S
2
CHARLESREEDANDERSON.COM @CRASingapore
35. GAME CHANGER: LORA IN INDIA2
CHARLESREEDANDERSON.COM @CRASingapore
KICK-START SMART
CITIES & IOT IN ASIA
DEVELOPING MARKET
FIRST APPROACH
THE LOCAL
OPPORTUNITY
36. THE NEXT BIG OPP: PROPTECH3
PROPERTY IS LARGEST GLOBAL
INDUSTRY WORTH USD 217 TRILLION
TECHNOLOGY LAGGARDS WITH LOW
LABOUR PRODUCTIVITY
MASSIVE RISE IN INDUSTRY & VC
FUNDING FOR PROPTECH
SINGAPORE HAS 300+ FINTECH
STARTUPS, ONLY 30 IN PROPTECH
1
2
3
4
CHARLESREEDANDERSON.COM @CRASINGAPORE
39. TAIPEI: A CITIZEN-CENTRIC SMART CITY4
THE SMART CITY DILEMMA
WHERE IS
THE
BUDGET?
WHICH
SOLUTIONS/
USE CASES?
WHO CAN
DESIGN &
DEPLOY?
CHARLESREEDANDERSON.COM @CRASINGAPORE
41. GAME CHANGER: SMART CITY STRATEGIES4
CHARLESREEDANDERSON.COM @CRASINGAPORE
FUNDING: LEVERAGE
ASSETS & INFRA
USE CASES: LEVERAGE
THE ECOSYSTEM
RESOURCES: DON’T
BLOCK, FACILITATE
42. WHAT SETS THESE APART?
CHARLESREEDANDERSON.COM @CRASingapore
THEY SOLVE A PROBLEM1
NEW COLLABORATIONS3
SOLUTIONS, NOT TECHNOLOGY2
IT’S ALL ABOUT
CREATIVITY
44. CHARLES REED ANDERSON is a globally-recognised IoT
industry thought leader who has presented at over 170 industry
events in recent years. He is renowned for his thought-provoking
presentations that not only deliver insights based on the latest
trends, but also provide guidance to both technical- and business-
minded audiences on how to avoid the potential pitfalls of IoT
solution deployment.
Charles has over 25 years’ experience in Asia, Europe and the US
advising technology vendors, enterprise customers and government
organisations on how to leverage emerging technologies and
solutions to drive business and digital transformation initiatives.
Prior to starting his own firm, Charles led the Telecoms, Mobility
and IoT practices for IDC Asia/Pacific and has worked for leading
global operators including BT, Vodafone, and O2 (Telefonica).
Charles sits on the advisory boards of IoT start-ups, industry
associations and event organisations and was the Conference Chair
for both the IoT Asia (March 2017) and Internet of Things World Asia
(October 2017) events.
In addition, Charles is active in Lean In’s Singapore Chapter and is
the co-founder of #HeForShe Asia.
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