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SEWP ZC 241: PRINCIPLES OF MANAGEMENT COMMUNICATION
After studying this chapter, you should understand: ,[object Object],[object Object],[object Object],[object Object],[object Object]
What is Communication? ,[object Object]
Communication Process  ,[object Object]
Communication Cycle
Noise Hindering Communication  ,[object Object]
Noise in Communication
Noise in Communication
Noise Hindering Communication  ,[object Object],[object Object],[object Object],[object Object]
Ambiguous symbols
Inattention
Inattention
The Communication Flow in the Organization  ,[object Object],[object Object],[object Object],[object Object]
Communication Flow
Communication Flow
What is the Function of an Ombudsperson? ,[object Object]
Communication in the Organization  ,[object Object],[object Object]
Oral Communication
Oral Communication
Written Communication
Written Communication
 
Communication in the Organization  ,[object Object],[object Object],[object Object]
Non Verbal Communication
Non Verbal Communication
Non Verbal Communication
Non Verbal Communication
Non Verbal Communication
Barriers and Breakdowns  in Communication  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Barriers and Breakdowns  in Communication  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Unclarified Assumptions
Poor Listening
Impersonal Communications
Other Communication Barriers ,[object Object],[object Object],[object Object],[object Object]
Selective Perception
Influence of Attitude
Distortion:  Multi  level  flow
Difference in Status
THANK YOU ,[object Object]

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