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Apr 2019
Alexander Andreyev
Sr. Innovation Manager
Action Engine in
Action
Expediting publication process in Elsevier
Elsevier – information and analytics company that helps institutions and
professionals to progress science, advance health...
Journey of scientific manuscript
Author submits
manuscript
Editor starts peer
review process
Reviewers assess
the quality ...
15-4-2019
Operations Communicates
Journal Managers
Little time to analyse
dashboards Tell me - what is most
important to d...
Project Celonis
Current reporting tools
Multiple workflow
management systems
Gaps in functionality
Hard to track individua...
Analytics dashboards are not sufficient
Action
InsightsAnalysis
Action
Identification and
structural prevention
Incl. root...
With Celonis Action Engine
Journal Mangers
• Daily checks of outstanding tasks
• Personal email reminders to editors,
revi...
Roadmap
Nov ’18
Project kick off
Feb ’19
Soft launch
April ’19
Full launch
Apr-Dec
Actioning in
Action Engine
Dec ’19
Bene...
Thank you
Alexander Andreyev
Elsevier Operations
03 Apr 2019
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From Personal Care to Scientific Publishing: Celonis Use Cases Across Industries Slide 1 From Personal Care to Scientific Publishing: Celonis Use Cases Across Industries Slide 2 From Personal Care to Scientific Publishing: Celonis Use Cases Across Industries Slide 3 From Personal Care to Scientific Publishing: Celonis Use Cases Across Industries Slide 4 From Personal Care to Scientific Publishing: Celonis Use Cases Across Industries Slide 5 From Personal Care to Scientific Publishing: Celonis Use Cases Across Industries Slide 6 From Personal Care to Scientific Publishing: Celonis Use Cases Across Industries Slide 7 From Personal Care to Scientific Publishing: Celonis Use Cases Across Industries Slide 8 From Personal Care to Scientific Publishing: Celonis Use Cases Across Industries Slide 9
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From Personal Care to Scientific Publishing: Celonis Use Cases Across Industries

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In this session learn about the applicability of Celonis for two different use cases in two very different industries.

· Hear experts from leading beauty and personal care company L'Oréal discuss the improvement opportunities they discovered in their order-to-cash (O2C) process.

· Explore our latest innovation—the Celonis Action Engine—through the firsthand experiences of renowned information and analytics company Elsevier.

Presentesr:
Ms. Megan Guzauskas, Director Customer Care, Corp. Supply Chain, L'Oréal
Mr. Alexander Andreyev, Sr. Innovation Manager, Elsevier

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From Personal Care to Scientific Publishing: Celonis Use Cases Across Industries

  1. 1. Apr 2019 Alexander Andreyev Sr. Innovation Manager Action Engine in Action Expediting publication process in Elsevier
  2. 2. Elsevier – information and analytics company that helps institutions and professionals to progress science, advance health care and improve performance. What is Elsevier? • Peer reviews, edits and disseminates 18% of the world’s scientific articles. • Processes and enhances content from 5,000 other scientific publishers • Helps institutions and governments to assess research performance 7,900 employees 180 countries
  3. 3. Journey of scientific manuscript Author submits manuscript Editor starts peer review process Reviewers assess the quality and provide feedback Editor takes decision Manuscript formatted into the article and published online Journal Manager oversees the whole end-to-end process Production teamEditorEditor Reviewers Author
  4. 4. 15-4-2019 Operations Communicates Journal Managers Little time to analyse dashboards Tell me - what is most important to do today? I need to take action quickly and move to my next tasks I have so many reports… I need one central place to keep overview of the process I need something simple and easy to use
  5. 5. Project Celonis Current reporting tools Multiple workflow management systems Gaps in functionality Hard to track individual manuscripts Project Celonis Research Content Operations Implementation Time frame: November 2018 – April 2019 Action Engine users – 100 Rollout happens today in Chennai, India Goal – reduce editorial time by XX% + inclease thoughput of Open Access content • Reduce “stuck” outliers • Communicate efficiently with editors, publishers, reviewers and authors • Reduce throughput times for editorial (sub-)processes • Identify root causes of process delays • Transparently manage the editorial process • Access impact of the editorial delays Issues Business needs Why Celonis? • Market leader in process mining • Most mature / complete solution • Action Engine
  6. 6. Analytics dashboards are not sufficient Action InsightsAnalysis Action Identification and structural prevention Incl. root cause Operational control
  7. 7. With Celonis Action Engine Journal Mangers • Daily checks of outstanding tasks • Personal email reminders to editors, reviewers & authors • Making notes and keep task history • Re-assigning tasks while on absence • Investigating outliers in Process Analysis • Suggesting process improvements to Publishing department Team Managers • Monitoring overall numbers of outstanding tasks RULES • Closed capability gaps in the source systems • Acting on things we did not act before • Don’t waste time on reporting • Great user satisfaction IMPACT
  8. 8. Roadmap Nov ’18 Project kick off Feb ’19 Soft launch April ’19 Full launch Apr-Dec Actioning in Action Engine Dec ’19 Benefits realisation Implementation 20 users 100 users Control & monitoring Feedback to Action Engine development team from 100 active users
  9. 9. Thank you Alexander Andreyev Elsevier Operations 03 Apr 2019

In this session learn about the applicability of Celonis for two different use cases in two very different industries. · Hear experts from leading beauty and personal care company L'Oréal discuss the improvement opportunities they discovered in their order-to-cash (O2C) process. · Explore our latest innovation—the Celonis Action Engine—through the firsthand experiences of renowned information and analytics company Elsevier. Presentesr: Ms. Megan Guzauskas, Director Customer Care, Corp. Supply Chain, L'Oréal Mr. Alexander Andreyev, Sr. Innovation Manager, Elsevier

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