1. Skills Summary
• Personnel Training and Evaluation/Supervisory
Skills
• MS PowerPoint
• Cash Handling
• PC Operations/Data/Back-ups • MS Word/Excel/Office
• Database/Data Entry/Schedule Documentation
• Quick books/ Quick books Pro
• Productivity
• Inventory
• Word Processing/Document Presentations
• Billing
Professional Experience
Montgomery ISD – Montgomery, Texas (Child Nutrition Specialist) 9/2014 – 4/2015
• Prepare quality food according to a planned menu of tested, uniform recipes;
• Supervise the storage and care of food items and supplies;
• Maintain a clean and organized work/storage area;
• Demonstrate knowledge and follow care with use of the equipment;
• Maintain sanitary working conditions to eliminate contamination;
• Meet all scheduled meal times, portions, and serve the food as required by
departmental policies and procedures;
• Maintain the trash and garbage collection in a neat and sanitary fashion;
• Establish and enforce standards of cleanliness, health, and safety;
• Handle and record cashier functions accurately;
• Operate, understand and adapt to software for point of sales counts;
• Assist in recording food requisitions and request orders of necessary
supplies;
• Maintain personal appearance and hygiene; and
• Promote teamwork and interaction with fellow staff members.
Landscape Central – Katy, Tx Office Assistant
2014
• Answered Phone calls
• Open and Closed Office
• Daily Sales
• Invoicing/Billing
• Customer Service
Wendy’s Restaurants – Springfield, Mo / Conroe, Tx (Shift Manager)
2011-2013
Catherine ‘Nickole’
Burleson
7303 Chasegrove Lane
Richmond, Texas 77407
Cellular: 832-600-2846

2. • Facilitated all employee‐related needs
• Managed Staff Scheduling
• Assessed staffing needs based on current business, and sent employees home and/or called for
additional staff as needed
• Provided training
• Ensured all staff adhered to proper time keeping practices
• Maintained store security and safety
• Accountability for all cash handling
• Managed and maintained accountability for shift operating funds
• Ensures all staff adhere to cash handling procedures
• Prepared bank deposits and/or take deposits to bank, as needed
• Responsibility for all store closing/opening activities
• Ensured all opening and closing tasks were accomplished by prioritizing, and then completing or
delegating to other staff
• Adhered to guidelines and completed all applicable daily checklists
• Completed entries in communication log for incoming shift lead or manager
• Managed 6 – 12 Crew Members
First Call Medical Staffing – Springfield, Mo (Customer Support Supervisor)
2009 - 2012
• Maintained staffing operations across the board
• Obtained client staffing requests and filled them efficiently
• Upheld accurate system for tracking staff over a variety of shifts
• Coordinated staff to meet the organization’s requirements
• Monitored overtime accumulation and attendance of employees
• Assisted the human resource department with interviews and orientations
• Provided facility tours to newly hired employees
• Tracked a document all in service training sessions
• Conducted competency checks on new and existing employees
• Maintained schedules for rotating staff
• Secured coverage for vacancy shifts
• Worked with the payroll manager to verify payroll accuracy
• Processed employee vacation requests
• Managed approximately 400 employees
Caseys General Stores – Springfield, Mo (Assistant Manager)
2009 - 2010
• Ensured store operations, policies and procedures were adhered to
• Trained Customer Service Representatives and Leads
• Prepares and transmits the daily bookkeeping, invoicing and gasoline data as required
• Managed and maintained accountability for shift operating funds
• Provided prompt, courteous customer service and professionally resolved issues
• Distinguished between acceptable and unacceptable employment applications, making
recommendation for applicant interviews
• Assumed Store Manager Responsibilities when needed
• Conducted performance and disciplinary discussions in Store Manager’s absence
• Developed employee work schedules
• Finalized, process and transmitted weekly time and attendance records and payroll
• Managed 3 – 6 employees

3. H & H Construction – Willard, Mo (Bookeeper/Office Manager) 2006 – 2009
• prepare paperwork for hires and terminations
• conduct orientation of new staff members
• identify and organize training programs for staff
• motivate, mentor and coach staff
• delegate and coordinate work tasks
• manage performance including evaluations and feedback
• resolve disputes and grievances
• keep staff attendance reports
• maintain employee personal file
• monitor and record expenses
• prepare expense reports
• maintain office budget
• maintain bookkeeping system through monthly financial reports
• process accounts receivable and accounts payable
• perform account reconciliations
• manage petty cash
• monitor and record hours worked including overtime
• write and distribute payroll checks
• create and maintain databases
• organize retention, protection, retrieval, transfer and removal of records
• handle customer inquiries and complaints
• process customer requests
• keep updated customer records
• organize repairs and upgrades
• follow through on maintenance agreements and contracts
• order and maintain office supplies
• research vendors for pricing and delivery options
Education and Vocational Skills
Everest College, Started core courses 2009 - 2011
Certificate, Microsoft Word, Power Point, Excel , Outlook 2009
Everest College
H.S., Klein Oak, Spring, Texas 2003
Missouri State Univeresity – GED 2008

4. My name is Catherine ‘ Nickole ‘ Burleson, I am 31 years old, and I live in
Richmond, Texas. I have experience with working in cross-functional, multi-
cultural teams to achieve required objectives. I believe that I would be an
excellent addition to this company because I am able to see the big picture,
focus on the important details as well as prioritize multiple tasks that may be
requested of me.
I am committed to exceeding expectations through hard work, determination,
and persistence. I possess excellent customer service skills, am outgoing, and
enjoy challenges!
I am actively seeking a career, and would love the opportunity to meet and
interview with you.
I have included a copy of my resume for your review. My contact information
is included in my resume and references are available upon request.
Thank you for your time and consideration,
Catherine N. Burleson
Cell: 832-600-2846