The document analyzes the direct and indirect contributions of the Indian IT/ITES industry to the Indian economy and society. It discusses how the industry has contributed to GDP growth, employment generation, exports, and development of other sectors. It also examines how the industry has promoted social development through workforce diversity, education and skills initiatives, and community programs focused on areas like education, health, and the environment.

1. Indian IT/ITES Industry: Impacting Economy and Society 2007-08 15 th February 2008

2. Objective To carry out an analysis of the overall direct and indirect contribution of IT/ITES industry to the Economy and Society

5. Deloitte Framework for Analysis (…contd.) Progressive influence from direct stakeholders to external stakeholders Moving from ‘for-profit’ to ‘not-for-profit’ activities Focus of companies from immediate concerns areas to community initiatives

6. Deloitte Framework for Analysis (…contd.) National GDP share Forex earning Employment generation Direct economic impact

7. Deloitte Framework for Analysis (…contd.) National GDP share Forex earning Employment generation Spurring growth of first generation entrepreneurs Driving growth of other sectors Indirect employment generation Boosting India’s image in global markets Front runner in good corporate governance Direct economic impact Improving product/ service quality Indirect impact on Economic Scenario Balanced Regional Growth Fuelling growth of PE/VC funding activity

25. Socially Relevant Community Initiatives – Primary Education Wipro’s ‘Applying Thought in School’ project with its 3 components of Training programs, Whole School Transformation and holistic intervention in Govt. schools reaches out to around 500,000 children and 9,698 teachers in 1,065 schools

26. Socially Relevant Community Initiatives – Higher Education/ IT Training Microsoft’s Unlimited Potential (UP) program has been a landmark initiative to bridge the gap in IT skills across rural India, particularly amongst the disadvantaged and women ; focuses on empowering women and rural community through ICT and enabling them to explore sustainable livelihood options ; targets to directly train over 2,20,000 individuals by 2010 through more than 2,000 Community Technology Learning Centres across 17 States and UTs

27. Socially Relevant Community Initiatives – Others IBM’s Reinventing Education aims to improve the quality of teaching using innovative technology solutions ; based on the understanding that an important component of student’s learning is the teacher’s preparation and professional development ; targeted at training 180 teachers from 40 schools in Chennai and Hyderabad in 2007, which would benefit 7,000 students

29. Socially Relevant Community Initiatives – Technology Support EMRI, a non-profit entity promoted by Satyam Computer Services, provides service for medical emergencies through its network of ambulances fitted with advanced life support system ; the call centre, accessed by toll-free 108 number in Andhra Pradesh, receives 13,000 calls a day ; has helped save over 20,000 lives and responded to 500,000 emergencies with 502 ambulances

35. Conclusion Excerpt from keynote address made by Nobel Laureate Dr. Amartya Sen at the NASSCOM India Leadership summit 2007 “ It (ITsector) makes enormous contributions: it generates significant incomes for many Indians; it has encouraged attention to technical excellence as a general requirement across the board; it has established exacting standards of economic success in the country; it has encouraged many bright students to go technical rather than merely contemplative; and it has inspired Indian industrialists to face the world economy as a potentially big participant, not a tiny little bit-player. … it can do even more, indeed in some ways, much more. This is partly because the reach of information is so wide and all-inclusive, but also because the prosperity and commanding stature of the IT leaders and activists give them voice, power and ability to help the direction of Indian economic and social development.”

36. Thank You