1. Brittney Henry
Brittneyhenry1@gmail.com
4169 Riley Road
Lithia Springs, GA 30122
706-601-9544
_______________________________________________ ____________________________________________
With use of administrative and clerical abilities, I seek to gain a position or career that will allow me to grow in the executive
management and project coordination fields.
EDUCATION: Clayton State University Morrow, GA est. graduation 05/2016
Bachelor of Science, Integrative Studies with Minor in Business Marketing
Spelman College Atlanta, GA 2006 – 2008
Greenville High School Greenville, GA 2002 - 2006
Co-Valedictorian of the 2006 Graduating class
LEADERSHIP: Toastmasters United, Member (2015-present)
United Way of Greater Atlanta, Volunteer (2014-present)
American Red Cross, Volunteer (2008-2013)
Future Business Leaders of America, Member (2002-2006)
SKILLS: Customer Service
Proficient in Microsoft Office Suite (Outlook, Internet Explorer, Power point, Publisher, Word, Excel, Access)
Internal and External Communication (email and telephone via Cisco Systems)
Confidentiality
Donor Relationship Management
Project Administration
Graphic Design
Database Management
Organization
Campaign Execution
Fast Learner with the ability to implement and strategize ideas
Customer Relationship Management
EXPERIENCE:
United Way of Greater Atlanta 09/2014 to present
Executive Assistant, Chief Development Officer- Donor Engagement
 Provides executive-level support to the Chief Development Officer and Donor Engagement department in a fast-paced, multi-
layered organization.
 Offers comprehensive support to the Workplace Development and Campaign Team
 Maintains customer accounts through research and usage of CRM and fundraising software
 Guides Executive with preparation and maintenance of customer profiles and CEO cases by managing communications to
volunteers
 Assists CEO Executive Assistant with scheduling CEO calls for new business and assists with coordinating the United Way
Board of Directors Meeting
 Supports team members with closing outstanding accounts
 Delivers and distributes campaign materials
 Organizes the logistics of the 2014-15 Campaign Cabinet Meeting
 Assists with direct mailings to donors including corporate accounts
 Provides comprehensive administrative and clerical support to Senior Managers
 Handles and responds to a wide variety of telephone calls and inquiries from corporate personnel, donors, volunteers, agencies,
and vendors.
 Systematizes and maintains and efficient filing system for department information and reports
 Implemented a new weekly team newsletter
 Structures and manages the first Donor Engagement Coordinators Team
 Actively participates in the implementation of the newest UWGA initiative, LINC
 Served as the Six Sigma Lean Logistics Administrator for UWGA Vision 2020

2. Executive Assistant, EVP- Community Engagement 06/2014 to 09/2014
 Provided executive level support to the EVP of Community Engagement, to cultivate strategic alliances, relationship building efforts, and
achievement of community engagement goals
 Effectively acted as a liaison for interdepartmental relationships between Community Engagement leadership and key staff
 Administered systems and processes that support planning day to day administrative activities
 Managed ad-hoc projects with EVP and VP Problematic Impact to support achievement of department objectives
 Interfaced with diverse internal and external executives and assistants to coordinate a variety of multifaceted appointments, meetings and
calls
 Managed weekly budgets and created a system for the tracking of expenses
 Coordinated heavy meeting and appointment calendaring and travel arrangements
 Performed additional administrative tasks as required, including, but not limited to, email management, maintaining the departmental
calendars, timely filing of expense reports and keeping track of employee leave
 Assisted in managing and creating a new system directly relation to the department’s budget
 Attended and coordinated key meetings including Strategic Management Team Meeting and Strategic Implementation Meeting by creating
meeting agendas, minutes, and Outlook calendar invites
 Organized a specified volunteer governance committee meeting (the Community Engagement Council), by coordinating with other
departments as needed and supporting completion of related follow-up activities
 Designed a draft organizational chart for the Community Engagement Department
 Researched background information on groups, organizations, and other constituents in order to produce profiles used in preparing for
meetings and cultivating relationships.
 Ordered and monitored office supplies for the entire Community Engagement Department
 Served as a project coordinator for the United Way Vision 2020 Cause Development Team
Project Coordinator 03/2014 to 06/2014
 Coordinated internal and external meeting and conference call logistics for program directors via email and telephone correspondence
 Provided administrative support to program directors including but not limited to: (emails, faxes, phone calls, copies, filing)
 Created reports as requested (one pagers to funders, power point presentations, flyers, charts, graphs, etc.)
 Attended all full team and organizational meetings
 Assisted intern in keeping team reminded of deadlines, trainings, and meetings (by creating monthly schedules and updating Outlook
calendars)
 Organized the scheduling of the two conference rooms within the department
 Submitted and verified travel authorizations and conference registrations
 Distributed department specific incentives after various conferences
 Purchased supplies for the department through an external vendor
 Completed materials and equipment inventory evaluations for break and work rooms
 Visually engaged in new ideas
 Scheduled community events and trainings by communicating with trainers, organizational partners, and outside agencies
 Supported the 2014-2015 United Way Investment process by coordinating volunteers, preparing reports, and recording minutes at the final
wrap up sessions for various agencies
 Offered extended support to senior directors within the department
 Greeted and directed visitors and guests with hostess amenities
 Managed translation and technical equipment by implementing a check-out and labeling system
 Obtained purchase orders and invoices to be processed
 Acted as a liaison between attendees and presenters at the 2014 United Way Education Professional Development Day and the 2014
United Way Education Youth Work Summit
American Red Cross
Marketing Coordinator I 01/2012 to 12/2013
 Performed complex operations support by leveraging one or more systems/databases
 Implemented creative objectives to attract and retain potential blood donors
 Prepared analysis reports following communication within guidelines
 Maintained an accurate usage of Hemasphere systems to confirm blood drives and ensure accuracy of the distribution
of promotional materials Prepares analysis reports following communication within guidelines

3.  Managed campaigns with usage of Oracle and Siebel by loading and launching campaigns through multi-channel
marketing
 Supported marketing operations programs and campaigns that maintain and increase blood donor base collection
from the previous 12-month period for the Southeast Division
 Coordinated work with internal and external audiences including vendors
 Received and responds to donor/sponsor communications for the division by resolving issues directly and or
escalating time sensitive issues to the proper management staff
 Serviced immediate accounts through direct response to blood drive coordinators
 Upheld the responsibility of recruitment of donors for fixed sites
 Demonstrated competency and ownership in campaign graphic design development and implementation including postcard concept
creation, basic creative, and message strategy
 Designated, controlled and maintained the efficiency of enrolling donors into the VIP program
 Wrote effective technical process documents for quality assurance of job functions
 Ensured that the correct sponsor code is embedded in the distribution of the postcard generation by running a bi-weekly report
 Increased blood product recruitment levels through enthusiastic customer service and
 support
 Inspected donor modifications and blood drive information for inappropriate and/or
 incorrect verbiage
 Attended team meetings to ensure the efficiency of jobs done bi-weekly
 Helped transition the company by assisting the implementation of the new Donor Relationship Management system
 Communicated with donor recruitment representatives regarding recruitment initiatives in order to maintain and achieve collections goals
through direct support using CRM basics
 Appeared on the cover of the 2013-2014 Preparedness Health and Safety Services
 Manual for Lifeguard Training
 Volunteered on the 2013 American Red Cross Friends and Family blood drive committee
Lead Copy Center Technician/Marketing Liaison 10/2008 – 12/2011
 Created order requisitions for Donor Recruitment and Marketing inventories by updating the Access Data Base to reflect all
inbound materials
 Acted as a liaison between the marketing department through distribution of education materials to the donor before, during,
and after blood donation
 Inspected promotional materials for incorrect verbiage and brand standards
 Maintained and organized an efficient filing system to allow departmental personnel easy access
 Printed promotional materials and certified documents to be used for regional blood drives
 Communicated with customers and innovated a system for customer feedback
 Performed clerical tasks to include fax, email, and database management
 Inspected products to be exported by completing logistics operations
 Managed daily operations with little to no supervision
 Trained new hires on processes and functions of the copy center
 Participated in the Southern Region Employee focus groups to communicate ideas
Meriwether Co. Board of Education
Administrative Assistant - School Nutrition, School Social Services & Psychology 08/2005 – 05/2006
 Designed fliers and organized student records
 Performed clerical tasks: faxes, copies, typed
 Created activities for the Meriwether County Junior Mentoring Program