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How To Turn
Website
Visitors Into
Customers 
B2B growth experts share their quick tips.
WWW.BRIGHTESTMINDS.IO/BLOG
Get More B2B Customers
You’ve done the hard work and taken the time to find good B2B sales leads and brought them to your website but
what now? How to turn website visitors into customers?
We turned to experts in the industry for their advice. We specifically sought out people actively working in businesses
like yours right now for quick tips that would help you bring in more customers from your website visitors.
About Brightest Minds
If you need more B2B customers for your B2B SaaS or online B2B business, visit: www.BrightestMinds.io
BRIGHTEST MINDS IS A B2B SAAS SALES LEAD-GENERATION AGENCY
“Prospects don’t really care about what you do or sell. They only care if you can
help them with an immediate need that they have. Tip: Formulate in plain
language the one big result your service or product delivers in a way that it can
be said in 5 seconds or less and a 12-year-old can understand. No buzz-words. No
matter if it’s a web page or a face to face conversation the best approach is to
start with the one big result. This is your “why”. Then follow through with the
reasons this is important for your prospects. This will give them the sense that
you understand. Then and only then follow that with the benefits. They can be
financial, physical, emotional or maybe even spiritual. This formula works
wonders with my clients and helps them close more business. Try it!”
MARC SAMOISETTE - PRINCIPAL @ ELEVATECOACHING.CA
WWW.BRIGHTESTMINDS.IO/BLOG
“After going to all the effort to bring people to your site through methods
such as Adwords, Facebook, or, in our case, outbound email, it’s
important to remember that most people are still in the research phase
and are not ready to buy or sign-up just yet (Kissmetrics reports that up
to 96% of website visitors are not ready to buy yet). Knowing this, it
makes sense to try to at least maintain contact after they’ve gone by
asking for their email address. The two best ways to achieve this are (a)
suggesting a demo rather than signing-up, and (b) offer informational
content that addresses their questions and concerns. Either way, without
keeping in touch, you have very little chance of making a sale.”
VLAD GOLOSHCHUK - CEO @ BRIGHTESTMINDS.IO
WWW.BRIGHTESTMINDS.IO/BLOG
“We spent a significant amount of time figuring out how to reduce sign-
up friction to better turn website visitors into new users. We decided to
remove ALL fields to fill in, such as Name, Company, Location, Type of
Business, etc leaving only Email. Thus, now a visitor only needs to enter
their email and they’re immediately in the product. We have shifted the
other onboarding items such as setting up a password or Company Name
to happen later. Making this change has made a dramatic increase in the
conversion rate. Simply put: the easier it is to create an account, the more
likely users will jump through the hoops to become a user.”
NATHAN BECKORD - CEO @ FOUNDERSUITE.COM
WWW.BRIGHTESTMINDS.IO/BLOG
“Make it personal and intentional. Selling your lead or prospect is like
trying to date someone who’s playing hard to get. You can’t just ask them
the “obvious” question. You have to pursue them where they are (social
media, networking platforms, etc), find or create common ground
(school, hobby, need, want, likes and dislikes), build a relationship and
invest time in them, then close the sale. By doing this you have created a
value based relation ship whereas you have given the appearance of
emotional and time based value which sets you up for an easy close on
the sale pitch. This all can be done via retargeting the visitor from first
landing on the site. Using personal contact via social media, retargeting
ads, and email nurturing and a smart and purpose driven format.”
MARCUS SLATER - VP OF MARKETING @ GETHAPPYTAX.COM
WWW.BRIGHTESTMINDS.IO/BLOG
“The most important thing in growing sales is making word of mouth easy.  We work with
companies large and small to distill their positioning and marketing down into one
simple sentence to help with this.  To explain further, when you have the opportunity to
explain your company, you can do so in an “elevator pitch.”  You can take time, go into
details, highlight the value proposition and more.  The issue is, when someone hears
your elevator pitch, they are not going to be able to reiterate that to someone else when
they find someone it appeals to.  Generally, if they can’t easily explain what you do, they
will avoid the subject just through human nature.  Conversely, if you make it really easy
for someone to reiterate what you do, they will then be compelled to spread the word,
just for the sheer fact it makes them look knowledgeable and connected, let alone the
hope that your product or service can actually help the people around them.  My
company Hawke Media, is Your Outsourced CMO ™.  Those 3 words have made us
become the 110th fastest growing company in the country, and the fastest growing
marketing consultancy, period.”
ERIK HUBERMAN - FOUNDER AND CEO @ HAWKE MEDIA
WWW.BRIGHTESTMINDS.IO/BLOG
“Messaging makes all the difference. If you can’t convey your value
proposition in 8 seconds or less, you’re likely to lose a majority of your visitors.
What do you do? How are you different? Why is it better? Too many websites
try to do too much or to be everything. You need to understand what kind of
traffic you’re sending to your website and test different messaging until you
know which converts. A/B test until you forget the rest of the alphabet.”
GIL EYAL - CEO @ HYPRBRANDS.COM
WWW.BRIGHTESTMINDS.IO/BLOG
“Remember that friction can be both you and your user’s friend. Don’t be
afraid to gather some information both during signup and on the first session.
It makes it much easier to create the perfect trial experience.
Customer success should be service before sales. There is always a reason to
call if the sole purpose is to provide a good service e.g. invite for a webinar.”
KASPER SKJOLD - CHIEF REVENUE OFFICER @ FORECAS.IT
WWW.BRIGHTESTMINDS.IO/BLOG
“Most people trying to grow their customers/clients/users do not
follow up. That’s where all the money is made. Keep following up.
Keep delivering value. Do not be afraid to pick up the phone.”
SHERMAN LEE - CEO @ GOODAUDIENCE.COM
WWW.BRIGHTESTMINDS.IO/BLOG
Want More Tips On How
To Get More Customers?
For more tips and advice, visit: BrightestMinds.io/blog

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How To Turn Website Visitors Into B2B Customers - B2B Expert Tips

  • 1. How To Turn Website Visitors Into Customers  B2B growth experts share their quick tips. WWW.BRIGHTESTMINDS.IO/BLOG
  • 2. Get More B2B Customers You’ve done the hard work and taken the time to find good B2B sales leads and brought them to your website but what now? How to turn website visitors into customers? We turned to experts in the industry for their advice. We specifically sought out people actively working in businesses like yours right now for quick tips that would help you bring in more customers from your website visitors.
  • 3. About Brightest Minds If you need more B2B customers for your B2B SaaS or online B2B business, visit: www.BrightestMinds.io BRIGHTEST MINDS IS A B2B SAAS SALES LEAD-GENERATION AGENCY
  • 4. “Prospects don’t really care about what you do or sell. They only care if you can help them with an immediate need that they have. Tip: Formulate in plain language the one big result your service or product delivers in a way that it can be said in 5 seconds or less and a 12-year-old can understand. No buzz-words. No matter if it’s a web page or a face to face conversation the best approach is to start with the one big result. This is your “why”. Then follow through with the reasons this is important for your prospects. This will give them the sense that you understand. Then and only then follow that with the benefits. They can be financial, physical, emotional or maybe even spiritual. This formula works wonders with my clients and helps them close more business. Try it!” MARC SAMOISETTE - PRINCIPAL @ ELEVATECOACHING.CA WWW.BRIGHTESTMINDS.IO/BLOG
  • 5.
  • 6. “After going to all the effort to bring people to your site through methods such as Adwords, Facebook, or, in our case, outbound email, it’s important to remember that most people are still in the research phase and are not ready to buy or sign-up just yet (Kissmetrics reports that up to 96% of website visitors are not ready to buy yet). Knowing this, it makes sense to try to at least maintain contact after they’ve gone by asking for their email address. The two best ways to achieve this are (a) suggesting a demo rather than signing-up, and (b) offer informational content that addresses their questions and concerns. Either way, without keeping in touch, you have very little chance of making a sale.” VLAD GOLOSHCHUK - CEO @ BRIGHTESTMINDS.IO WWW.BRIGHTESTMINDS.IO/BLOG
  • 7.
  • 8. “We spent a significant amount of time figuring out how to reduce sign- up friction to better turn website visitors into new users. We decided to remove ALL fields to fill in, such as Name, Company, Location, Type of Business, etc leaving only Email. Thus, now a visitor only needs to enter their email and they’re immediately in the product. We have shifted the other onboarding items such as setting up a password or Company Name to happen later. Making this change has made a dramatic increase in the conversion rate. Simply put: the easier it is to create an account, the more likely users will jump through the hoops to become a user.” NATHAN BECKORD - CEO @ FOUNDERSUITE.COM WWW.BRIGHTESTMINDS.IO/BLOG
  • 9.
  • 10. “Make it personal and intentional. Selling your lead or prospect is like trying to date someone who’s playing hard to get. You can’t just ask them the “obvious” question. You have to pursue them where they are (social media, networking platforms, etc), find or create common ground (school, hobby, need, want, likes and dislikes), build a relationship and invest time in them, then close the sale. By doing this you have created a value based relation ship whereas you have given the appearance of emotional and time based value which sets you up for an easy close on the sale pitch. This all can be done via retargeting the visitor from first landing on the site. Using personal contact via social media, retargeting ads, and email nurturing and a smart and purpose driven format.” MARCUS SLATER - VP OF MARKETING @ GETHAPPYTAX.COM WWW.BRIGHTESTMINDS.IO/BLOG
  • 11.
  • 12. “The most important thing in growing sales is making word of mouth easy.  We work with companies large and small to distill their positioning and marketing down into one simple sentence to help with this.  To explain further, when you have the opportunity to explain your company, you can do so in an “elevator pitch.”  You can take time, go into details, highlight the value proposition and more.  The issue is, when someone hears your elevator pitch, they are not going to be able to reiterate that to someone else when they find someone it appeals to.  Generally, if they can’t easily explain what you do, they will avoid the subject just through human nature.  Conversely, if you make it really easy for someone to reiterate what you do, they will then be compelled to spread the word, just for the sheer fact it makes them look knowledgeable and connected, let alone the hope that your product or service can actually help the people around them.  My company Hawke Media, is Your Outsourced CMO ™.  Those 3 words have made us become the 110th fastest growing company in the country, and the fastest growing marketing consultancy, period.” ERIK HUBERMAN - FOUNDER AND CEO @ HAWKE MEDIA WWW.BRIGHTESTMINDS.IO/BLOG
  • 13.
  • 14. “Messaging makes all the difference. If you can’t convey your value proposition in 8 seconds or less, you’re likely to lose a majority of your visitors. What do you do? How are you different? Why is it better? Too many websites try to do too much or to be everything. You need to understand what kind of traffic you’re sending to your website and test different messaging until you know which converts. A/B test until you forget the rest of the alphabet.” GIL EYAL - CEO @ HYPRBRANDS.COM WWW.BRIGHTESTMINDS.IO/BLOG
  • 15.
  • 16. “Remember that friction can be both you and your user’s friend. Don’t be afraid to gather some information both during signup and on the first session. It makes it much easier to create the perfect trial experience. Customer success should be service before sales. There is always a reason to call if the sole purpose is to provide a good service e.g. invite for a webinar.” KASPER SKJOLD - CHIEF REVENUE OFFICER @ FORECAS.IT WWW.BRIGHTESTMINDS.IO/BLOG
  • 17.
  • 18. “Most people trying to grow their customers/clients/users do not follow up. That’s where all the money is made. Keep following up. Keep delivering value. Do not be afraid to pick up the phone.” SHERMAN LEE - CEO @ GOODAUDIENCE.COM WWW.BRIGHTESTMINDS.IO/BLOG
  • 19.
  • 20. Want More Tips On How To Get More Customers? For more tips and advice, visit: BrightestMinds.io/blog