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www.kairaymedia.com
The Social Media Bad Wrap
Social Media for Lead Generation Has Its Challenges
– When compared to Search, users not always in buy mode.
– We apply SEO expectations to Social Marketing
– Lack of interest in understanding it or testing
Social Media Marketing is evolving
– Better tracking options
• Google Social Analytics
– Improved insights from social sites
• Twitter Analytics, Button Stats, Facebook Insights (Video Plays)
– Social has become a regular part of our lives
www.kairaymedia.com
Social Media Impact
Understanding how important Social Media is to your
lead generation efforts
– 27% of time spent online is on social media sites across
US, UK, and Australia ~ Experian
– Approximately 46% of online users count on social media
when making a purchase decision ~ Nielsen
– 81% of US respondents indicated posts from their friends
directly influenced their purchase decision ~ Forbes
– Buyers are 66% to 90% done with buying process before
visiting vendor ~ Forrester
You have to be a part of the research process!
www.kairaymedia.com
Still Stuck on SEO?
www.kairaymedia.com
81% of US respondents indicated posts from their friends
directly influenced their purchase decision ~ Forbes
– Graph Search
– Bing’s Facebook Connect
– Google+ Local
Understand Your Audience
What social communities are they using?
– Analytics
– Social buttons analytics
What content is engaging them?
– Analytics
• Bounce rate
• Paths
– Check social accounts and competitors for engagement
Survey your audience
Review competitors to determine what social site their audience is using
Review case studies in your niche or a similar niche for useful information
www.kairaymedia.com
Be a Resource!
Content Strategy
– Become a resources to decision makers
– Provide resources to the information gatherers
– Answer the questions people have in your niche
• Support forums
Social Profiles
– Consider a community approach
– Be a resource
www.kairaymedia.com
Quick Recap
• Social media is evolving as a great Lead Generation avenue
• Social reliance and usage is continuing to grow
• Social elements incorporated in Search
First Steps
• Understand Your Audience
• Be a Resource
Get Out There and Be A Part of that Buyer Cycle!
www.kairaymedia.com
Blogger Outreach Isn’t Dead!
www.kairaymedia.com
Blogger Outreach (& Social Outreach)
– Typically a Link Building exercise
– Google not happy with it at all
– Identify Strong Social Channels
– Link back to Social Profiles and Social Content
– Social Shares as Alternative to Blog Coverage
– Social Community Leadership
– Social Outreach!
Energems Loves Moms
www.kairaymedia.com
Energems Loves Moms
www.kairaymedia.com
Contests & User Involvement
Contests & User Driven Campaigns
– Can be viral, be used to get more unique content and materials, and help you capture
leads with more specific quantifiers
• http://action.ford.com/page/s/mustang-50
• http://www.ahh.com/
– Always consider multiple channels and your offline marketing campaigns
– Think about the prize
www.kairaymedia.com
Ford’s World Record
www.kairaymedia.com
Coke’s AHH.com
www.kairaymedia.com
For Your Community Only
Like-Gating
– Use your content or blogger outreach efforts to lead back to a like-gated page
• Energems example (likes and lead data)
– American Top Team concept
• Exclusive content
– Make sharing easy
– Phrase it as exclusive to the community
www.kairaymedia.com
Facebook Ads:
Custom Audience Targeting
Available through Power Editor
– Gathered or Acquired email lists
• Contests
• Purchased
– Event Attendee Lists
– LinkedIn Example
– Google+ Emails
www.kairaymedia.com
Retargeting Ads
• Social users are often not in buy mode, so retargeting ads reminds them
of you when they are in buy mode
• Infographic retargeting to a different version with lead form
www.kairaymedia.com
Connect With Me…
Facebook.com/kairaymedia
Facebook.com/brentcsutoras
+kairaymedia
+brentcsutoras
@kairaymedia
@brentcsutoras
www.kairaymedia.com
www.kairaymedia.com

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Social media's influence on purchase decisions

  • 2. The Social Media Bad Wrap Social Media for Lead Generation Has Its Challenges – When compared to Search, users not always in buy mode. – We apply SEO expectations to Social Marketing – Lack of interest in understanding it or testing Social Media Marketing is evolving – Better tracking options • Google Social Analytics – Improved insights from social sites • Twitter Analytics, Button Stats, Facebook Insights (Video Plays) – Social has become a regular part of our lives www.kairaymedia.com
  • 3. Social Media Impact Understanding how important Social Media is to your lead generation efforts – 27% of time spent online is on social media sites across US, UK, and Australia ~ Experian – Approximately 46% of online users count on social media when making a purchase decision ~ Nielsen – 81% of US respondents indicated posts from their friends directly influenced their purchase decision ~ Forbes – Buyers are 66% to 90% done with buying process before visiting vendor ~ Forrester You have to be a part of the research process! www.kairaymedia.com
  • 4. Still Stuck on SEO? www.kairaymedia.com 81% of US respondents indicated posts from their friends directly influenced their purchase decision ~ Forbes – Graph Search – Bing’s Facebook Connect – Google+ Local
  • 5. Understand Your Audience What social communities are they using? – Analytics – Social buttons analytics What content is engaging them? – Analytics • Bounce rate • Paths – Check social accounts and competitors for engagement Survey your audience Review competitors to determine what social site their audience is using Review case studies in your niche or a similar niche for useful information www.kairaymedia.com
  • 6. Be a Resource! Content Strategy – Become a resources to decision makers – Provide resources to the information gatherers – Answer the questions people have in your niche • Support forums Social Profiles – Consider a community approach – Be a resource www.kairaymedia.com
  • 7. Quick Recap • Social media is evolving as a great Lead Generation avenue • Social reliance and usage is continuing to grow • Social elements incorporated in Search First Steps • Understand Your Audience • Be a Resource Get Out There and Be A Part of that Buyer Cycle! www.kairaymedia.com
  • 8. Blogger Outreach Isn’t Dead! www.kairaymedia.com Blogger Outreach (& Social Outreach) – Typically a Link Building exercise – Google not happy with it at all – Identify Strong Social Channels – Link back to Social Profiles and Social Content – Social Shares as Alternative to Blog Coverage – Social Community Leadership – Social Outreach!
  • 11. Contests & User Involvement Contests & User Driven Campaigns – Can be viral, be used to get more unique content and materials, and help you capture leads with more specific quantifiers • http://action.ford.com/page/s/mustang-50 • http://www.ahh.com/ – Always consider multiple channels and your offline marketing campaigns – Think about the prize www.kairaymedia.com
  • 14. For Your Community Only Like-Gating – Use your content or blogger outreach efforts to lead back to a like-gated page • Energems example (likes and lead data) – American Top Team concept • Exclusive content – Make sharing easy – Phrase it as exclusive to the community www.kairaymedia.com
  • 15. Facebook Ads: Custom Audience Targeting Available through Power Editor – Gathered or Acquired email lists • Contests • Purchased – Event Attendee Lists – LinkedIn Example – Google+ Emails www.kairaymedia.com
  • 16. Retargeting Ads • Social users are often not in buy mode, so retargeting ads reminds them of you when they are in buy mode • Infographic retargeting to a different version with lead form www.kairaymedia.com