The document summarizes a study of over 3,000 companies' business performance management efforts. It found that while most companies are collecting KPIs and metrics, not all are generating value from these efforts. Only about half use dashboards and less than half use other tools like benchmarking and balanced scorecards. 37% of companies are unhappy with their performance management. The document then outlines seven secrets of top performing companies: buy-in at all levels, intrinsic motivation, alignment of strategic and operational efforts, integration of analytics, predictive rather than past-focused metrics, quality data, and proper technology tools.

1. 7 Secrets
of
Performers
Top
By Bernard Marr

2. We conducted a study of over
3,000 companies, across all
continents, sizes and industries to
understand the state of the
art in business performance
management
© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.

3. We Find:
• Mostare collecting KPIs and managing performance, but
not all are generating value
• Most companies are using KPIs, just over half use
Dashboards, 41% Benchmarking, 38% BSC, 7% Big
Data Analytics
• 37% of companies are unhappywith their efforts
© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.

4. Companies that do business
performance management well
generate more value, make
better decisions and
outperform their competitors
© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.

5. Here are 7 things
that sets top
performers apart
© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.

6. 1. Buy-In
Don’t make performance
management a top management
initiative – ensure buy-in from the
top to the bottom. Make it
relevant to everyone!
© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.

7. 2. Motivation
Don’t manage performance for
someone else. Make sure you do it
because you want to, in order to
improve performance!
© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.

8. 3. Alignment
Make sure you align strategic with
operational performance
management. Don’t run them in
siloes like many companies!
© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.

9. 4. Analytics
Align your traditional performance
management with your analytics
and business intelligence
activities. Again, no siloes!
© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.

10. 5. Time Focus
Make sure your performance metrics
look into the future rather than the
past! Predictive performance is
the future.
© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.

11. 6. Data Quality
Make sure data quality is
managed throughout your business.
Remember:
Garbage in, garbage out!
© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.

12. 7. Technology
Use the right software tools to
manage performance. Office tools
are not the way to do it! Use proper
analytics, reporting and dashboard
tools.
© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.

13. Read my article:
“The 7 Secrets of
Top Performers”
here:
© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.
https://www.linkedin.com/today/post/articl
e/20140625055732-64875646-the-
seven-secrets-of-top-performers?trk=mp-
reader-card

14. Download the full
report “20 Years of
Measuring and
Managing
Performance: From
KPIs and Dashboards
to Performance
Analytics and Big
Data” at:
http://www.ap-institute.com/research-reports.aspx
© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.

15. About
This overview was put together by
Bernard Marr
Founder and CEO of the Advanced Performance
Institute.
Bernard Mar is a bestselling business author,
keynote speaker, strategic performance consultant,
and analytics, KPI & Big Data guru.
For more articles, white
papers, case studies and
much more visit the
Advanced Performance
Institute
Knowledge Hub
Read Bernard’s blogs:
• LinkedIn Influencer
Blog
• Big Data Guru
Blog
Connect with Bernard on:
• LinkedIn
• Twitter
• Facebook
• Google+
• YouTube
• Advanced Performance
Institute
© 2014 Advanced Performance Institute, BWMC Ltd. All rights reserved.