These are the handouts for the Gamification Workshops we organize in Amsterdam, Istanbul, London, New York, San Francisco and Utrecht (The Netherlands). You can subscribe to our workshops here: www.brandnewgame.nl
2. 0/7 Program
1. WHO?
A.M. I & R.U.?
2. WHY?
Games and game mechanics are the most effective tools for change of knowledge,
attitude and behavior.
3. WHICH?
Elements are crucial in game design? Goals, Actions, Rules & Rewards? Flow?
4. HOW?
Can we apply game mechanics to non-game concepts? Gamification Workshop!
5. WHAT?
Proven Projects of Games, Gamevertising, Applied games and Gamification
6. WHERE?
Are games played? How does Context influence us?
7. WHEN?
Will you START? (a recap in 2 slides)
dinsdag 10 september 13
3. 1/7: Who am I?
Make
Work
Fun
- ICIM
- Atari
- Diesel
- Crossmarks
- MBM
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4. 1/7: Who am I?
Air Cargo Netherlands
Port of Amsterdam
Fontys Hogescholen
ABN Amro Bank
Schiphol Airport
Holland Casino
Novamedia
Vodafone
Red Bull
Unilever
Robeco
Ziggo
UPC
Cito
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5. 1/7: Who am I?
Developer Who?
What?
Concept
Creative Direction
Quality Assurance
3
Client You?
1
2
Top 20
Experienced
Specialists!
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BrandNewGame
Just Me
Questions?
Challenges!
7. 1/7 Who are you?
Your Name?
Company Name?
What does it do?
What do you do?
What’s the objective of your presence?
What’s your favorite Game of all time?
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8. 1/7 Who are you?
How can we make this event an epic experience?
1.
2.
3.
4.
5.
What’s the objective of this workshop for you?
Which variables can I use to make it relevant & remarkable?
Which rules are there on this playground?
What’s the score model (do’s ++ and don’ts --)?
When is it finished?
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11. START -/- FINISH
Strategic pointers
1. Define objective on three levels
2. Define audience, drives, motivations & context
3. Define essence of content of the game
Develop game concept
1. Name & Metaphor
2. Context: Platform, Interaction Design & Basic Mechanics
3. Why is it fun to play over and over again... (what’s the gameloop)
dinsdag 10 september 13
12. 2/7 Why use Games?
Some facts about the game community
1. More than 50% of Facebook users log in to play games
2. Angry Birds games were downloaded over 1 billion times
3. 120 million* people play games through Spil Games monthly
4. The average amount of gamers playing through Steam is 4 million daily
5. More than one billion apps were downloaded through iTunes (up to 2013)
6. One billion game consoles were sold in the past 20 years
7. The average gamer is 35 years old
* That’s 4.000 filled football stadiums...
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13. 2/7 Why use Games?
Homo Ludens
Johan Huizinga
It is our natural urge to learn stuff, socially interact and progress...
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14. 2/7 Why use Games?
Life is a Game
Games are designed on life
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22. 3/7 Which elements?
Visual
0. Playing Circle
Objective
Tactics
Story
Mastery
DO NOT
DISTURB
Playing a Game is
like entering a Circle
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Context outside the
playing circle
determines the
potential
immersion!
25. 3/7 Which elements?
MAIN
GOAL
1. Game mechanics
Challenge
A
Ruleset
Challenge
B
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Challenge
...
User Interface
Feedback System
+
Positive
Consequence
Metaphor
& Visual Layer
Challenge
C
Score
model
Actions
- Negative
Consequence
33. 3/7 Which elements?
ICT
Self-Express
Sales
Challenge
3. Player motivations
R&D
Explore
Marketing
LEARN
DEFEND
Customer Relations
Public Relations
Support
Fantasize
ACQUIRE
Submission
Legal & Finance
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Sensation
BOND
Social
Human Resources
Story
34. 3/7 Which elements?
INDIVIDUAL
Self-Express
Challenge
3. Player motivations
Explore
INTELLECTUAL
CHALLENGES
ACTIONS AS
CHALLENGES
LEARN
DEFEND
INTROVERT
EXTRAVERT
COLLECTING
POSSESSIONS
Fantasize
SOCIAL
INTERACTION
ACQUIRE
BOND
Submission
Social
COLLECTIVE
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Sensation
Story
38. 3/7 Which elements?
MAIN
GOAL
4. Game loop
Life of a Lion
+
DO
Challenge 1
0
DON’T DO
Rest
Accelerate
...
High Speed
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Endurance
DO NOT
Challenge 2
...
Aim
...
Speed
Persistance
...
Accelerate
...
High Speed
Endurance
ACTIONS
SKILLS
39. 3/7 Which elements?
MAIN
GOAL
=
Survive!
4. Game loop
Life of a Lion
Challenge 2
Challenge 1
Don’t get
Eaten...
Eat & Drink
Rest
Accelerate
Run
High Speed
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Endurance
Grasp
Aim
Bite
Speed
Persistance
Run
Accelerate
Hide
High Speed
Endurance
ACTIONS
SKILLS
40. 3/7 Which elements?
4. Game loop
Challenge
Score
+/-/0
Feedback
Feedback
Feedback
Actions
+/-/0
Consequence
+/-/0
Progress!
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41. Applied Game Objectives
Business Objective
=
Increase Turnover / Decrease Costs
Company Objective
Purpose of Playing
Purpose of Playing
=
Who & What to influence?
Goal in the Game
=
...
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Goal in
the Game
42. Problem Determination
+
Increase Turnover
Business Objective
Creating
Challenge is to
more demand,
use external
increase
relations to
distribution,
increase turnover
etc.
Challenge is to
Training staff
use internal
Optimizing
resources &
Products to
increase turnover
Processes
Internal
Business
Playground
Reward
Challenge is to
staffinternal
use for cost
reduction,
resources to
improve
decrease costs
commitment
Challenge is to
Improve
use external
relations,
relations to
optimize
decrease costs
logistics, etc.
Decrease Costs
-
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External
43. Relevance for Players & Company
LEARN
Explore
Purpose of Playing
=
Who & What to influence?
Fantasize
ACQUIRE
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Self-Express
Challenge
Knowledge
Attitude
Behavior
Skills
Emotions
Opinion
Needs
...?
Submission
DEFEND
Sensation
Story
Social
BOND
44. Why is it Fun to Play?
Game loop
Challenge
Score
+/-/0
Main Goal
Feedback
Challenges
Goal in the Game
=
...
Consequence
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What makes it fun and relevant to do
over and over again
Define the Main Goal & Basic Game Loop
Action
+/-/0
45. Game Goals
Game loop
Buy
Seeds
FARM VILLE
Harvest
for
Money
Optimize your
Main Goal
farm to your
Challenges
liking
Goal in the Game
=
...
Wait
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Level
1
What makes it fun and relevant to do
over and over again
Define the Main Goal & Basic Game Loop
Plant
Seeds
46. Applied Game Objectives
Company Objective
=
Increase Turnover / Decrease Costs
Company Objective
Purpose of Playing
Purpose of Playing
=
Who & What to influence?
Goal in the Game
=
...
dinsdag 10 september 13
Goal in
the Game
47. 5/7 Card Game time!
Strategic pointers
1. Define objective on three levels
2. Define audience, drives, motivations & context
3. Define essence of contents of the game
Develop game concept
1. Name & Metaphor
2. Context: Platform, Interaction Design & Basic Mechanics
3. Why is it fun to play over and over again... (what’s the gameloop)
dinsdag 10 september 13
48. 5/7 What kind of projects?
CASES
Applied Games, Related to:
+ Product (Innovation Management / Research)
+ Place (Virtual Distribution)
+ Price (Play for Value)
+ Personnel (Training / E-Learning)
+ Promotion (Advergames)
Gamification: location based, social media, salesforce, advertising
dinsdag 10 september 13
49. 5/7 What kind of projects?
Cases of Applied Games - Product related
dinsdag 10 september 13
50. 5/7 What kind of projects?
Cases of Applied Games - Product related
dinsdag 10 september 13
51. 5/7 What kind of projects?
Cases of Applied Games - Product related
dinsdag 10 september 13
52. 5/7 What kind of projects?
Cases of Applied Games - Product related
dinsdag 10 september 13
53. 5/7 What kind of projects?
Cases of Applied Games - Product related
dinsdag 10 september 13
54. 5/7 What kind of projects?
Cases of Applied Games - Product related
dinsdag 10 september 13
55. 5/7 What kind of projects?
Cases of Applied Games - Personnel
dinsdag 10 september 13
56. 5/7 What kind of projects?
Cases of Applied Games - Personnel
dinsdag 10 september 13
57. 5/7 What kind of projects?
Cases of Applied Games - Personnel
dinsdag 10 september 13
58. 5/7 What kind of projects?
Cases of Applied Games - Personnel
A Game to Train Marketeers
Objective: Create Awareness & Change Behavior
Target: 100 marketeers of a big telecom-, tv- & internet provider
Essence: create awareness for the intranet portal that contains loads of
information of consumer segments and train marketeers to work more
‘segment-conscious’...
dinsdag 10 september 13
59. 5/7 What kind of projects?
Cases of Applied Games - Personnel
Games that supported Change Management
Objective: Create awareness, willingness and teach new methods
Target: 350 companies in Air Cargo Industry
Essence: Inform the next in the Chain to speed up the process and
teach consequences of red and green cargo
dinsdag 10 september 13
66. 5/7 What kind of projects?
Cases of Applied Games - Place
dinsdag 10 september 13
67. 5/7 What kind of projects?
Cases of Applied Games - Place
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68. 5/7 What kind of projects?
Cases of Applied Games - Place
dinsdag 10 september 13
69. 5/7 What kind of projects?
Cases of Applied Games - Place
dinsdag 10 september 13
70. 5/7 What kind of projects?
Cases of Applied Games - Place
dinsdag 10 september 13
71. 5/7 What kind of projects?
Cases of Applied Games - Place
Virtual distribution for Real money? Y€$
Freemium?
Microtransactions?
Hold on...
dinsdag 10 september 13
72. 5/7 What kind of projects?
Cases of Applied Games - Place
Virtual shopping
PlayStation 3 sold over 66 million PS3’s (August 2012)
50% of users are online.
If only 1 percent buys an items in a year, it will generate 330.000 euro revenues of
virtual goods!
dinsdag 10 september 13
73. 5/7 What kind of projects?
Cases of Applied Games - Place
Ingame economy – microtransactions
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74. 5/7 What kind of projects?
Cases of Applied Games - Place
dinsdag 10 september 13
76. 5/7 What kind of projects?
Cases of Applied Games - Price related
dinsdag 10 september 13
77. 5/7 What kind of projects?
Cases of Applied Games - Price
A game that helps to build a CRM dBase using price influence...
Objective: increase store traffic
Target: young minded consumers
Essence: being comfortable during uncomfortable situations
dinsdag 10 september 13
78. 2/3: How can We?
Price (and builds up a CRM
2/5: A game that influences the Price (and builds up a CRM dBase)
Weird'Scores'
Fun'
Tongue'in'cheek''
Urban''
Tennis'
Lifestyle'
ParEes''
Dance'
Leading'
Quality'
Sports''
Björn'Borg''
Down'to'
earth'
dinsdag 10 september 13
New'Balls'
Swedish'
Abba'
Fashion'
Underwear'
Comfortable'
Colorful''
Young'
Minded'
Consumer'
88. 5/7 What kind of projects?
Cases of Applied Games - Promotion purposes
dinsdag 10 september 13
89. 5/7 What kind of projects?
Cases of Applied Games - Promotion
1. Product placement
2. In-game advertising [advertising on virtual billboards, boarding, etc.]
3. Branded content or elements of a game
a - Skins (branded game characters or objects)
b - Interface
c - Mod
d - Level
e - Scripted events
4. Visually adapted games
5. Advergame (100% branded)
6 Gameportals
dinsdag 10 september 13
90. 5/7 What kind of projects?
Cases of Applied Games - Promotion
1. Product placement
Diesel collection in Driver 2 & Devil may Cry 2
Renault Mégane in Need for Speed Underground
55DSL clothing in Need for Speed Carbon
H&M clothing in The Sims
Ikea furniture in The Sims
Sony-Ericsson phone in Splintercell
dinsdag 10 september 13
91. 5/7 What kind of projects?
Cases of Applied Games - Promotion
1. Product placement
dinsdag 10 september 13
92. 5/7 What kind of projects?
Cases of Applied Games - Promotion
2. In-game advertising
Brands active in ingame advertising (source: IGA)
dinsdag 10 september 13
93. 5/7 What kind of projects?
Cases of Applied Games - Promotion
3. Branded content
a - Skins (branded game characters or objects)
b - Interface
c - Mod
d - Level
e - Scripted events
dinsdag 10 september 13
94. 5/7 What kind of projects?
Cases of Applied Games - Promotion
3. Branded content
dinsdag 10 september 13
95. 5/7 What kind of projects?
Cases of Applied Games - Promotion
3. Branded content
Gameportal
From catalogue model
Work your way up
To become a supermodel
Hair
Make-up
Beauty
Being fit
Dressing up
Making friends
Socializing
Discussing teen problems
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96. 5/7 What kind of projects?
Cases of Applied Games - Promotion
4. Visually adapted games
- Grolsch Air Hockey for iPhone
dinsdag 10 september 13
97. 5/7 What kind of projects?
Cases of Applied Games - Promotion
Results:
- Over 20.000 downloads in 1 month through various websites
- 50.000 downloads in 4 months
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98. 3/5 What games can do for Brands
5. Promotion
Part 5 – Promotion
5. Fully branded game (advergame)
a. Ola ijstijd (www.olaijstijd.nl)
b. Pritt knutselwereld (www.knutselwereld.nl)
c. BP Fuel game (offline)
d. Volvo Ocean Race game (http://www.volvooceanracegame.org)
e. Salt Discovery game (http://www.sonypictures.com/movies/salt/moviegame/)
dinsdag 10 september 13
99. 3/5 What games can do for Brands
5. Promotion
Part 5 – Promotion
6. Gameportals
Facebook
Gamepoint
GoSupermodel
Jaludo
Spilgames
Zylom
> 800.000.000 people
> 400.000 Dutch adults and seniors
> 400.000 Dutch girls aged 12-16
> 25 mln users worldwide
> 150 million users worldwide
> 2 mln Dutch Young professional women aged 20-39
all amounts are monthly unique visitor
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100. 3/5 What games can do for Brands
5. Promotion
Top Games iPad
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103. 5/7 What kind of projects?
Cases of Gamification
What is Gamification?
Data Driven Design
Goals - Actions - Consequences - Scores (+/-)
dinsdag 10 september 13
104. 5/7 What kind of projects?
Cases of Gamification
What is Gamification?
Data Driven Design
Goals - Actions - Rules - Score
Warning! It needs Real-life Relevance & Virtual consistency
Good concepts are generic enough to be scalable and specific enough
to be relevant. Now try to remain relevant by continuous innovation!
Start - Stupid - Simple
dinsdag 10 september 13
105. 5/7 What kind of projects?
Cases of Gamification - social media
dinsdag 10 september 13
106. 5/7 What kind of projects?
Cases of Gamification - social media
Klout Addict? Really?
After three visits...?
dinsdag 10 september 13
107. 5/7 What kind of projects?
Cases of Gamification - location based
dinsdag 10 september 13
108. 5/7 What kind of projects?
Cases of Gamification - salesforce / project management
dinsdag 10 september 13
109. 5/7 What kind of projects?
Cases of Gamification - salesforce / project management
dinsdag 10 september 13
110. 5/7 What kind of projects?
Cases of Gamification - advertising
dinsdag 10 september 13
111. 5/7 What kind of projects?
Cases of Gamification - personal health
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112. 6/7 Where do people play?
CONTEXT - The Cocha Model
Gamification:
Morning - Midday - Evening
location based, social media, salesforce, advertising
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113. 6/7 Where do people play?
The Cocha Model
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114. 6/7 Where do people play?
The Cocha Model
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115. 7/7 Recap of today?
Strategic pointers
1. Define objective on three levels
2. Define audience, drives, motivations & context
3. Define essence of contents of the game
Develop game concept
1. Name & Metaphor
2. Context: Platform, Interaction Design & Basic Mechanics
3. Why is it fun to play over and over again... (what’s the gameloop)
dinsdag 10 september 13
116. 7/7 Recap of today?
A Game Exists of these Elements
1.
2.
3.
4.
5.
6.
Objective & Challenges
Variables that help to reach objectives
Rules of Play that limit players and set boundaries to define playing field
Feedback system & Score-model
Levels for gradual learning
Theme / Metaphor and Visual Style
Essential game design question is:
What’s the objective and why is it fun to invest time and effort?
dinsdag 10 september 13
117. 5/5: Where is More?
My Publications and
contributions to books
www.brandnewgame.nl/blog
Twitter: @BartHufen
Website: www.brandnewgame.nl
Twitter: @BartHufen
dinsdag 10 september 13