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XING Folie??
9 Tips for a Healthy Product Culture
Braga (not Porto), March 2018
@arnekittler
Product Culture?
Strengthen Product as a Craft
within your Organization
Better!
More Effective!
Happier!
One challenge: Scaling - XING has over 50 Product People
… and they sit with with their cross-functional teams.
Problem: We lost touch – our Product Culture suffered!
Product Culture needs
active care!
Learning Alignment
Values
Title/Name/Place/Date (edit by "Insert > Header and Footer") 9
Values
A common direction for all
10
You need shared values to turn a group of
talented individuals into a healthy
product organization.
11
P@X
Values – Tip 1
Build a Community
of Practice
Values – Tip 2
Define a North Star
Value Statements & Examples
Values – Tip 3
Celebrate good
behavior
Learning
Getting Better Every Day
In a role as broad as Product Management
and an environment as dynamic as ours
you constantly learn – or fall behind.
Learning – Tip 1
Learn from each
other
Collaborative
Sessions
Bar Camp
Learning – Tip 2
Learn from
others
Learning – Tip 3
Establish a culture
of experimentation
User Feedback
Coffee
Learning
Newsletter
Alignment
The Modern Product Person’s Must Have Skill
Alignment
The Modern Product Person’s Must Have Skill
AVOID
WASTE
Alignment
The Modern Product Person’s Must Have Skill
AVOID
WASTE
EARN
AUTONOMY
The better Product Managers are aligned
about the WHY and WHAT of their product,
the more autonomy they will be granted
with regards to HOW they build it.
A Framework for Collaborative, Bottom-Up Alignment
Alignment – Tip 1
AUFTRAGSKLÄRUNG
3 Dimensions of Alignment (driven by PM)
Laterally: Peers & Partners
Inwards: Team
Upwards: Management
29
A CANVAS!
to trigger dialogue
30
INTENT
What do you really,
really want??
BILD Spice Girls
31
OUTCOME
Which needle do you
want to move?
Quarterly Elevator Pitches
Alignment – Tip 2
Give an overview
33
90 SEC / Q
34
We need to
TALK
Alignment – Tip 3
Encourage Escalation!
Clarification Manifesto
1. If you get stuck: trigger escalation early!
2. Present escalation jointly!
3. Be clear about what’s unclear!
4. Decision makers: Clarify, then hand it back!
@arnekittler
@XING_pt
Muito Obrigado!

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9 Tips for a Healthy Product Culture