This document summarizes Wavefront, a cloud-native analytics and monitoring platform. It discusses how Wavefront helps companies scale their software-as-a-service applications by providing analytics-driven insights and integrations with AWS. It highlights key Wavefront features like customizable dashboards, query-driven analytics, and intelligent alerting. It also provides examples of Wavefront integrations with AWS services and case studies of companies using Wavefront to monitor their AWS environments and applications.

1. Confidential ©2018 VMware, Inc.
Scaling Your SaaS with
Analytics-Driven Insights and
Wavefront Integrations for AWS
Chhavi Nijhawan and Gordana Neskovic
Wavefront Product Marketing
VMware

2. ©2018 VMware, Inc. 2
Scaling Cloud Applications is Not Easy
Hyper growth of metrics = visibility issues
• Containers rapid churn
• Serverless speed
• Many microservices
• Cloud-scale

3. 3©2018 VMware, Inc.
Wavefront Cloud-Native Analytics and Monitoring Platform
UI and API Backend
Advanced Analytics Engine
Metrics Collection and Storage
Troubleshoot
Issues
Trend & Alert
on Anomalies
Visualize
Metrics at Scale
Self-Service Metrics
Analytics for All
UI and API Backend

4. 4
CONFIDENTIAL
Customizable &
Sharable Dashboards
Key Wavefront Differentiators for Engineering Teams Building &
Running Cloud-Native Services
Advanced Query-
Driven Analytics
Intelligent Alerting for
Proactive Monitoring
Massive Scale &
Availability

5. Easy Metrics Collection from Any Source
1. Wavefront
Agents
Wavefront
Proxy
2. Metrics
Library/Applicatio
n Code
4. Logs via TCP
or via Filebeat
integrations LI
3. Directly from AWS, GCP
Pivotal Cloud Foundry, PKS
Integrations
with Tools
(DevOps/Mo
nitoring/etc.)
5

6. Wavefront Eliminates Cloud Applications Monitoring Pains
6
No centralized visibility
across DevOps/dev
pipeline drives long MTTR
impacting production
Unified visibility across
DevOps teams reduces
MTTR and improves
production performance
Struggle with open source
monitoring tools
(reliability, running blind),
developer’s code causes
production issues
Empowered to innovate
because she sees the
performance of her code
in production.
Stretched engineering
resources with low morale
resulting in high turnover
and teams not meeting
SLAs
High functioning productive
engineering team innovates
and accelerates cloud
application delivery
exceeding SLAs
SREs/DevOps
Team/Platform Engineering
Developer VP of Cloud/DevOps/
Engineering
Pains
Gains

7. 7Confidential ©2018 VMware, Inc.
Wavefront
Agents
Wavefront
Proxy
Application
Code/Libraries
Metrics
Logs via
TCP or via
Filebeat
AWS Metrics & Events
Cloud
Application
Monitoring
Resources
Utilization
Insight
Cloud
Consumption
Cost Analysts
Other Tools
(APM, DevOps, etc)
CloudWatch
CloudTrail
Billing
Amazon
EC2
Amazon
EBS
Amazon
ECS
Amazon
RedShift
AWS
Lambda
Amazon
DynamoDB
Any Events
AWS APIs
Amazon
SQS
Amazon
ELB
Wavefront
Cloud
Featured: 30+ Wavefront Integrations for AWS
…

8. Featured: Wavefront for AWS Integrations Differentiators
8
Quick time to value with
packaged AWS
dashboards
Continuous AWS
performance monitoring
Grow cloud services without
scaling monitoring cost
Intelligent alerting finds spikes in
AWS resources utilization
Proactive troubleshooting
for isolation AWS issues
Make informed business
decisions with metrics analytics

9. ‹#› 9Confidential ©2018 VMware, Inc.
Troubleshoot Cloud
Environments Faster
with Enriched
Wavefront Dashboards
for AWS
Holistic AWS Monitoring
Map and view the status of your global AWS
cloud estate to see where problems are
emerging system-wide
Host Maps with Easy Drill-downs
Click and link to cloud assets to seamlessly drill-
down across regional, zones, and instances
New Dashboards & Widgets
Use prebuilt dashboards with new metric widgets
to accelerate incident resolution

10. ‹#› 10Confidential ©2018 VMware, Inc.
Deliver Serverless Code
Faster Using Wavefront
Serverless
Instrumentation and
Monitoring
Wavefront AWS Lambda Functions SDK -
Python, Go, Node.js
– Faster: send metrics from functions directly
– Better granularity
Wavefront AWS Lambda Functions
Dashboards
– At-a-glance serverless health monitoring
– Easy customization
– Correlation native with custom metrics
Wavefront Delta Counters
– More accurate reporting prevents metric loss
– Aggregates metric counters from various
sources

11. 11©2018 VMware, Inc.
Detailed Per Function
Dashboard
At-a-Glance Health
with Aggregated
Visibility
Visualize Health of AWS Lamdas with New Dashboards

12. Wavefront Integrations Deliver Instant Visibility Across Technology
Tiers – 160+
CloudOS/Hypervisor
DevOps Tools
Monitoring Tools
Applications Web
Containers
REST API
Data Stores
Messaging
UI
Alert Notification
12

13. Demetri Mouratis, Staff SRE, Box
What Are Customers Saying About Wavefront?
Dejan Deklich,
Chief Product Officer, 8x8
Rob Fisher, Consultant for Centrica Hive Mark Riegal, Development Manager
Fashion ID/Peek & Cloppenburg
“Wavefront metrics help us predict our future
cloud utilization, giving us the ability to
anticipate problems and correct them earlier
and faster. It empowers us with self-service
metrics helping engineering teams to find a
needle in the haystack”
“The Wavefront platform provides unparalleled
visibility across all our cloud microservices
helping hundreds of developers become more
productive and focusing on innovation, while
enabling 8x8 to deliver exceptional SLAs and
eliminate any issues with our cloud services.”
“It is very powerful to have all container,
microservices and business metrics in
Wavefront. We can see in real-time that our
business systems and infrastructure are
running as expected.”
“The beauty of using Wavefront, as opposed
point or silod tools, is that all my metrics and
alerting stay in the same place. I only need one
maintenance window, one Slack, Webhook, or
one PagerDuty configuration.”
13

14. 14Confidential ©2018 VMware, Inc.
Wavefront Demo Time!

15. 15Confidential ©2018 VMware, Inc.
Customer Case Studies
Monitoring AWS Estate with Wavefront

16. ©2018 VMware, Inc. 16
Wavefront at Centrica Hive
Largest IoT platform in the United Kingdom
Hive service with 500,000+ customers
Entirely cloud-native
Part of Centrica group, but grew like a
startup

17. ©2018 VMware, Inc. 17
The First Pane of Glass for
Centrica Hive
Aggregated monitoring and alerting
Custom application metrics
Configuration management
Security and compliance
AWS Serverless
Cloud cost management
Analytics-driven business decisions, etc.

18. 18
AWS CloudWatch
Security Dashboards
PagerDuty, Slack
The Logging Service
AWS Lambda
Wavefront
Puppet
Custom Application
Metrics

19. 19©2018 VMware, Inc.
Wavefront at Centrica Hive: Monitoring AWS Access Key Management
2. Wavefront
Agents
Wavefront
Proxy
3. Application
Code/Libraries
Metrics
1. AWS Metrics & Events
Full Stack Cloud
Application
Monitoring
Amazon
EC2 SSM
Amazon
RDS
AWS
Lambda
AWS
Federation
AWS APIs
Cognito
IDP
Wavefront
Cloud
AWS STS

20. 20Confidential ©2018 VMware, Inc.
Multi Cloud Services Monitoring at Box Today
20
• AWS (Amazon EC2 insight, etc.)
• Real-time cost analytics - spot &
reserved instances pricing
• OS metrics monitoring - CPU, disk,
network
• Application performance monitoring -
200s, 500s,latency
• More than 800,000 metrics/second
(peaked at 1,000,000 pps)
• 400 engineers using Wavefront
• 848 Wavefront dashboards as of Oct
2017

21. 21Confidential ©2018 VMware, Inc.
Wavefront at Box: Confident Cloud Migration

22. 22Confidential ©2018 VMware, Inc.
Wavefront at Box: Data-Driven Business Decisions

23. 23Confidential ©2018 VMware, Inc.
“Good metrics help predict the future, giving you an opportunity
to anticipate problems and correct them.”
– Croll, and Yoskovitz.*
* From Lean analytics: Use data to build a better startup faster. Sebastopol, CA: O’Reilly, 2013. Print.
Wavefront at Box: Predict the Future with Metrics-Driven Analytics

24. What Success Looks Like:
Measurable Benefits of Wavefront for Everyone
• Proactive early
detection of
issues
dramatically
reduces MTTR,
from hours to
minutes
• The “first pane of
glass visibility
reduces MTTR
(unified first pane
of glass visibility)
• Real-time
visibility into
cloud services
spend helps
identify savings
(spot/reserved
instances)
• Engineering time
savings through
unified visibility
• Maintenance-free
• Scale costs
efficiently SaaS
model
• Maximized digital
services
availability with
instant answers
and anomaly
detection
• Wavefront HA
helps eliminate
monitoring blind
blind spots
translating
• Real-time
business insight
correlated with
operational
behavior
performance
• Improved
customer
satisfaction due
to services
performance and
maximized SLAs
• Constant insight
helps adapt
business value to
customer needs
Flawless Ops
with Proactive
Identification
of issues
Affordable
Insights Drive
Savings
High
Availability
Get Closer to
Customers
with Instant
Insight
• Empower
developers to self-
serve removing
obstacles drives
innovation (shared
views, customized
metrics)
• Efficient DevOps
team focus on
overall performance
• Allows devs to
focus on business
innovation vs
keeping the lights
on
DevOps
Collaboration-
Driven
Innovation
24

25. 25Confidential ©2018 VMware, Inc.
Wavefront free trial:
wavefront.com/sign-up
SEE YOU …
... AT THE BEACH!