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Alexandros Chatzopoulos
Alexandros Veros
Nikos Dimitrioglou
Theodora Tsakakou
Introduction to Management Consulting
Global Strategy Consulting Firms
March 2016
March 2016 Introduction to Management Consulting
Problem solving isn’t a thing you do in management consulting; it’s what you
do!
What is consulting?
“Consulting is the process by which an individual or firm assists a client to achieve
a stated outcome. The assistance can come in the form of information,
recommendations, or actual hands-on work. A consultant is a specialist within a
professional area who completes the work necessary to achieve the client’s
desired outcome.”
Elaine Biech (2007), “The Business of Consulting”, Pfeiffer
Identify the
Problem
Identify the
Cause
Identify the
Solution
Implement
the
Solution
March 2016 Introduction to Management Consulting
A consultant must be in a position to make an unbiased assessment of any
situation.
A consultant’s independence allow him to recommend frankly and objectively what the client
organization needs to.
Milan Kubr (2002), “Management Consulting – A Guide to the Profession”, International Labour Organization
Technical Independence
•The consultant is in a position to formulate a technical opinion and provide advice independently of
what the client believes, or wishes to hear.
Financial Independence
•The consultant has no financial interest in the course of action taken by the client.
Political Independence:
•Neither the client organization’s management nor its employees can influence the consultant using
political power and connections.
Emotional Independence:
•The consultant preserves personal detachment and objectivity, irrespective of empathy, friendship,
emotional affinities and other personal pressures.
March 2016 Introduction to Management Consulting
Management Consulting turnover in Europe has been growing in the past
three years at an increasing rate.
Germany and UK represents the two largest markets in Europe and they are also among the fastest
growing ones.
TurnoverEmployment
Decrease
(<-1%)
• Spain
Stable
(-1- +1%)
• Romania,
Slovenia
Moderate
(+1%-+5%)
• Finland,
France,
Greece,
Ireland
Strong
(>+5%)
• Austria,
Germany,
Italy,
Norway,
UK
Growth
(Avg. Europe = +5,7%)The Management Consulting Industry in Europe The results of the FEACO survey
March 2016 Introduction to Management Consulting
Management Consulting turnover in Europe has been growing in the past
three years at an increasing rate.
Germany and UK represents the two largest markets in Europe and they are also among the fastest
growing ones.
The Management Consulting Industry in Europe The results of the FEACO survey
New financial structures have developed and become
indispensable for continued competitivity, leveraging
capital markets away from the traditional
partnerships.
Business strategy consulting is done at very high
level in the organisation, typically the Board and the
CEO. Business strategy consulting is tailor-made
thinking. What works for one company will not
necessarily work for the other, even in the same
industry. (Bain.com)
March 2016 Introduction to Management Consulting
Trends in Consulting. Interview with Fiona Czerniawska.
Czerniawska is the Director of the Think Tank for the Management Consultancies Association (MCA),
where she is responsible for research on trends in consulting.
http://managementconsultingnews.com/interview-fiona-czerniawska2/
“Clients may feel that no one firm can handle either the scale or complexity of their
large projects, and they may want a partnership with five or six firms. Or clients may
cut projects down into small pieces that they give to specialist firms.”
“The second trend is about pricing strategies. One question that needs to be
addressed is how much can a consulting firm shift the payment a client owes them
out over a period of years, either amortizing it or simply deferring payments? When
do we get to the point that consulting firms are acting as banks? They may end up
with the equivalent of a bank’s bad debts.”
“The third item on the agenda is offshoring. The issue is not so much about doing
work in different parts of the world or high-cost economies versus low-cost
economies, but about the balance of costs firms should have going forward. How
many high-paid people do you need and how many less expensive people? Do they
have to be in the same firm? If not, how do you join them together?”
March 2016 Introduction to Management Consulting
Significant drivers for consulting services.
Top Global Game-Changers™ Report, Association of Management Consulting Firms, 2015
Economies that were once prosperous, such as Greece and Spain, must transform. They need the type
of help that consulting firms can provide. However, at this moment they may not have much money to
invest in that type of assistance.
Although the pace
of economic growth
in China is slowing,
opportunities still
abound. The “new
normal” in China
focuses on quality of
life for Chinese
citizens, as well as
reduced pollution
and government
debt. Outlined areas
are alternative
energy, green
technology, services
and public-private
partnerships.
The tensions
between Russia and
Ukraine have
created uncertainty
in the region. The
business
environment in
Russia is not
friendly, and there is
a significant impact
on business, supply
chains, and other
countries in the
region. Russia is
aligning more
closely with China
and the two
countries are
collaborating on an
agricultural fund.
Last years, in
addition to the
standard BRIC
countries, the
“MINT” markets
(Mexico, Indonesia,
Nigeria, and Turkey)
were also top of
mind when
discussing emerging
markets.
Over the next three
decades, the African
economy is
expected to grow by
50%. East Africa
looks particularly
attractive for
business as this area
has 180 million
people, is English
speaking, and the
countries are well
integrated.
It is expected
considerable growth
in the Middle East
and North Africa,
especially in Algeria
and Kenya. In
emerging markets,
there will be
business
opportunities in oil
and gas, utilities,
and health care.
The Asian
Infrastructure Bank
is focused on
building
infrastructure in
several Southeast
Asian countries
(Malaysia,
Indonesia,
Cambodia). There
will be major
economic upside
when these projects
are completed.
India has an
educated populace,
but limited
infrastructure.
Indonesia has strong
political ties in the
region, but lacks
infrastructure.
Singapore is the
Switzerland of Asia,
as it is very
advanced in terms
of its economy and
infrastructure.
March 2016 Introduction to Management Consulting
The Big Four accounting and consulting giants together hold 40% of the
market.
The top four largest consulting firms, all with a heritage in the accountancy sector, known as the Big
Four (Deloitte, PwC, EY and KPMG), hold a combined 40% of the total consulting market with the top
200 firms globally distributing nearly 80% of the $125 billion advisory market.
The top 10 consultancies
account for 52% of the
market, while down the line
the top 200 service providers
with consulting services hold
79% market share, suggesting
a non-fragmented and
consolidating market.
March 2016 Introduction to Management Consulting
The Big Four accounting and consulting giants together hold 40% of the
market.
The top four largest consulting firms, all with a heritage in the accountancy sector, known as the Big
Four (Deloitte, PwC, EY and KPMG), hold a combined 40% of the total consulting market with the top
200 firms globally distributing nearly 80% of the $125 billion advisory market.
McKinsey & Company – the globe’s largest strategy
consultancy has in recent successfully adapted its
model to include many new service lines in the
technology space, such as McKinsey Advanced Data &
Analytics, McKinsey Digital, McKinsey Implementation,
McKinsey Recovery & Transformation Services and
McKinsey Solutions.
Booz Allen maintains its position, Gartner estimates
that 98% of its consulting revenue is from the
government sector. The negative growth rate of 2.9% is
the consequence of cutback spending from the U.S.
government sector.
March 2016 Introduction to Management Consulting
Strategy consulting, is one the most 'high-end' and prestigious segments
within the professional services industry..
The market for strategy consulting services consists of five main disciplines: Corporate Strategy, Public
Sector Strategy, Mergers & Acquisitions, Organisational Strategy and Functional Strategy.
The main task of a strategy consultant
is to provide a strategic advice on a
certain management topic. Several
activities are part of this phase,
including data gathering through desk
research, surveys and/or interviews,
hypothesis-testing, (fact-based) data
analysis, setting up a recommendation
and subsequently presenting the
advice to client management. The
implementation of the strategy –
known as 'strategy execution' –
involves translating strategies to
action plans.
March 2016 Introduction to Management Consulting
Strategy consulting, is the most 'high-end' and prestigious segment within
the professional services industry.
Across the globe there are thousands of consulting firms that provide strategy consulting services, yet
the number of firms that have a global reach and reputation is limited to a much smaller number active
in the top of the market.
March 2016 Introduction to Management Consulting
Strategy consulting, is the most 'high-end' and prestigious segment within
the professional services industry.
Across the globe there are thousands of consulting firms that provide strategy consulting services, yet
the number of firms that have a global reach and reputation is limited to a much smaller number active
in the top of the market.
March 2016 Introduction to Management Consulting
Strategy consulting, is the most 'high-end' and prestigious segment within
the professional services industry.
Across the globe there are thousands of consulting firms that provide strategy consulting services, yet
the number of firms that have a global reach and reputation is limited to a much smaller number active
in the top of the market.
March 2016 Introduction to Management Consulting
Benchmarking the six strategy consulting firms based on nine key
performance indicators.
The key performance indicators used were: value-creating innovation, managing risk, transforming
processes, compliance with new or existing regulations, cost reduction, operational efficiency, growth,
expansion to new markets, innovation.
March 2016 Introduction to Management Consulting
Benchmarking the six strategy consulting firms based on nine key
performance indicators.
The key performance indicators used were: value-creating innovation, managing risk, transforming
processes, compliance with new or existing regulations, cost reduction, operational efficiency, growth,
expansion to new markets, innovation.
March 2016 Introduction to Management Consulting
Strategy consulting, is the most 'high-end' and prestigious segment within
the professional services industry.
Deloitte is regarded as among the best of all firms
at delivering value-creating innovation and at
helping its clients manage risk, transform
significant processes, and comply with new or
existing regulations.
BCG, Booz Allen, Roland Berger and Bain must
demonstrate it can significantly improve upon
perceptions that it can help clients reduce costs,
improve operational efficiency, identify and
implement options for growth, and comply with
new or existing regulations.
Worldwide, McKinsey is seen as the most capable of all firms at helping its clients transform significant
processes. McKinsey is also considered to be among the most capable firms at helping clients identify
and implement options for growth, and expand into new markets or geographies. It is also recognized
as among the most capable at driving innovation through an organization.
Strategy
Capabilities
March 2016 Introduction to Management Consulting
“Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms
throughout the world collaborate to provide audit, consulting, financial advisory, risk management, tax
and related services to select clients.
Business
Services &
Supplies
Industry
225.000
Employees
$35.2 B
Revenues
Website
www.deloitte.com
Founded 1845
Headquart
ers
United States
Key
People
Cathy Engelbert
Deloitte has more than 220,000 professionals at member firms delivering
services in more than 150 countries and territories.
The workforce consists of more than
160.000 consultants and over 10.000
partners.
March 2016 Introduction to Management Consulting
“Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms
throughout the world collaborate to provide audit, consulting, financial advisory, risk management, tax
and related services to select clients.
Deloitte has more than 220,000 professionals at member firms delivering
services in more than 150 countries and territories.
11,4
10,1
6,5
3,2
3
Consulting Audit Tax & Legal ERS FA
+6.8%
+10.3%
+2.5%
+7.7%
+4.2%
0
2
4
6
8
10
12
14
16
18
20
Revenue by region
Americas AMEA Asia Pacific
Revenuebybusiness
March 2016 Introduction to Management Consulting
Deloitte serves clients in more than 150 countries and territories.
Deloitte provides industry-leading audit, consulting, tax, and advisory services to many of the world's
most admired brands, including 80% of the Fortune 500.
“Deloitte” is the brand under which tens of thousands of
dedicated professionals in independent firms throughout
the world collaborate to provide management consulting
services.
These firms are members of Deloitte Touche Tohmatsu Limited, a UK
private company limited by guarantee (“DTTL”). Each DTTL member firm
provides services in particular geographic areas and is subject to the laws
and professional regulations of the particular country or countries in
which it operates.
March 2016 Introduction to Management Consulting
For more than 100 years, clients have relied on Deloitte LLP and its predecessor
organizations for solutions to their ever-changing needs.
1833-
1849
• William Deloitte starts work as an accountant (1833).
• William Deloitte opens office in London. Deloitte is founded (1845).
• W.W.Deloitte is first person ever to be appointed as independent auditor (1849).
1850-
1869
• First partner ever with Thomas Greenwood. Name change to Deloitte and Greenwood (1857).
• Partnership with John George Griffinths. Firm is known as Deloitte, Dever, Griffiths & Co. (1869).
1870-
1900
• Auditing in New York begins with a soap and candle business Procter & Gamble. First overseas office in New York(1880).
• George Touche establishes his own firm in London (1898).
• Touche, Niven &Co. formed in NYC (1900).
1900-
1950
• Deloitte opens offices in Brazil (1911).
• Arthur Hazleton Carter from Haskin & Sells convinces U.S.Congress that independent audits should be mandatory for public
corporations (1933).
1950-
2000
• Deloitte merges with Haskins & sells to become Deloitte Haskins & Sells (1952).
• Touche, Ross, Bailey & Smart founded merger between Canada and UK firm (1960).
• The name Deloitte Haskins and Sells is adopted (1978).
2000-
Today
• Single global brand (2003).
• 14th consecutive year of continued growth (2007).
• Largest private professional services network in the world (today).
A timeline of Deloitte’s history. More than a century of exceeding high expectations.
March 2016 Introduction to Management Consulting
Deloitte’s vision is unchanging: We aspire to be the Standard of Excellence,
the first choice of the most sought-after clients and talent.
Deloitte’s shared values lies in inclusion, collaboration, high performance and opportunity.
Integrity •Nothing is more
important than
reputation
•Demonstration
of a strong
commitment to
sustainable
business
practices
Outstandingvaluetomarkets&clients
•Help both the
capital markets
and the member
firm clients
operate more
effectively
•Constant
vigilance and
unrelenting
commitment
Commitmenttoeachother
•Nurture and
preserve the
culture of
borderless
collegiality which
is a competitive
advantage for
Deloitte
•Support
Deloitte’s people
Strengthfromculturaldiversity
•The fact that
Deloitte’s
member firm
clients’ business
challenges are
complex and
benefit from
multidimensional
thinking helps
Deloitte’s people
to grow into
better
professionals and
leaders.
March 2016 Introduction to Management Consulting
Deloitte member firms offer clients a broad range of audit, consulting, financial
advisory, risk, and tax services.
Deloitte client service teams, under the leadership of a Lead Client Service Partner, help create
powerful business solutions for organizations operating anywhere in the world.
ServicesIndustries
March 2016 Introduction to Management Consulting
“Executable strategy. Extraordinary insights. “
Deloitte’s Consulting strategy and operations practice works with senior executives to help them solve
their toughest and most complex problems by bringing an approach to executable strategy that
combines deep industry knowledge, rigorous analysis, and insight to enable confident action.
•Increasing geopolitical changes
•Escalating economic volatility
and uncertainty
•Rapidly shifting technology
paradigms
•Regulatory changes
•Fluid geographic challenges
Strategy
•Platon Group
•Urgentis Digital Crisis Solutions
•McColl Partners
•Banyan Branch
•NXG Business Solutions
•Quattro Innovation Group
•Digicon
Strategic
acquisitions
March 2016 Introduction to Management Consulting
That’s what the people at Deloitte say make it one of the best places to work.
What’s great about the people? That’s an easy answer. They are exceptional.
Each person is unique and valued for that, among the best and brightest in the business, and takes
pride in his or her achievements and the success of others.
10.247
163.676
36.478
Partners and principals
Professional staff
Administrative staff
Employeesbylevel
Employeesbyregion
92.804
74.778
42.819
Americas
Europe/Middle
East/Africa
Asia Pacific
March 2016 Introduction to Management Consulting
“Our recruitment process is just as much an opportunity for you to find out
about us as it is for us to assess you. “
Deloitte’s Consulting strategy and operations practice works with senior executives to help them solve
their toughest and most complex problems by bringing an approach to executable strategy that
combines deep industry knowledge, rigorous analysis, and insight to enable confident action.
Initial
screening
When you submit your online application, it will be given directly to the correct
recruitment team member. They will then assess your experience to see how well
it matches the job description (which will also have been hosted on the website for
you to see when you applied). The more information you provide to demonstrate a
good match the better.
Testing For some roles we may require you to complete either psychometric or skills based
tests. Or we may ask you to consider a case study and give us your views on how
you would tackle a client’s business problems.
Interview The more senior the role you are applying for the more interviews you can expect
to attend. Our interviews are competency based and are conducted by a trained
interviewer. This will be a recruiter or manager depending on the role. This is also
your opportunity to ask any questions that matter to you.
Final
assessment
The final stage will be a more in depth discussion of your experience. You may also
be asked to make a presentation or take part in a group discussion. This will be
with key people and often the lead partner from the team you will work for if you
are successful.
March 2016 Introduction to Management Consulting
How long you've been working, your role at the company and your city are the
major compensation drivers at Deloitte.
Management
Consultant
• Salary $64,265
- $136,190
• Bonus $2,500 -
$25,282
• Total Pay
$64,265 -
$161,238
I.T. Consultant
• Salary $57,508
- $101,367
• Bonus $2,281 -
$14,795
• Total Pay
$57,652 -
$100,671
Business
Consultant
• Salary $49,316
- $90,433
• Bonus $1,135 -
$16,515
• Total Pay
$49,316 -
$93,408
Senior Technical
Consultant
• Salary $73,481
- $123,417
• Bonus $1,546 -
$14,544
• Profit
Disbursement
$918 - $10,620
• Total Pay
$74,635-
$131,658
Vacation Weeks:
3.6 weeks
http://www.payscale.com/research/US/Employer=Deloitte/Salary
Revenue per consultant:
$220,000
March 2016 Introduction to Management Consulting
http://www.payscale.com/research/US/Employer=Deloitte/Salary
Deloitte, selected Projects and Initiatives.
The Deloitte network is committed to driving societal change and promoting environmental sustainability.
Working in innovative ways with government, non-profit organizations, and civil society, we are designing
and delivering solutions that contribute to a sustainable and prosperous future for all.
Projects
and
Initiatives
IMPACT Day is a year-round celebration of Deloitte’s commitment to local communities.
Member firms around the world host IMPACT Day activities where Deloitte professionals spend
the day volunteering.
In 2013, Deloitte Ireland launched a new international skills-based volunteering program with
Nurture Africa. Seventeen staff from the Deloitte Ireland’s Dublin office traveled to Uganda for
a two-week placement where they provided skills-based volunteering, including accounting,
finance, and consultancy advice to local community-development projects.
Deloitte Portugal's 2013 holiday season community campaign included a variety of initiatives
promoting giving and helping the country's underprivileged citizens. The firm supported 13
social organizations with in-kind and cash donations, and more than 120 Deloitte Portugal
professionals volunteered with the homeless in Lisbon and Oporto.
Micro-Tyco is an entrepreneurial challenge established by Wildhearts, a Deloitte UK Social
Innovation Pioneers alumnus. They are helping to develop young people’s entrepreneurial
skills, while raising money that is invested in micro-loans for women in developing countries.
March 2016 Introduction to Management Consulting
The Boston Consulting Group (BCG) is a multinational management consulting
firm with 85 offices in 48 countries.
BCG work with the clients to build the capabilities that enable organizations to achieve sustainable
advantage.
Website www.bcg.com
Founded 1963
Headquarters Boston, Massachusetts, US
Key People Rich Lesser, President & CEO
Revenue $4,5B
Industry Business Services & Supplies
March 2016 Introduction to Management Consulting
The Boston Consulting Group (BCG) is a multinational management consulting
firm with 85 offices in 48 countries.
BCG work with the clients to build the capabilities that enable organizations to achieve sustainable
advantage.
BCGThroughtheYears
1963: Bruce
D. Henderson
founds BCG.
1966: BCG
becomes the
first western
strategy
consulting
firm in Japan.
1968: Sandra
Moose joins BCG as
one of the first
female consultants
in the industry.
1973: BCG
expands to
Europe
1985: The
firms
completes its
first project
in China.
1992: An era
ends with
Bruce
Henderson’s
passing.
2004: BCG
publishes its
first social
impact
report,
Making a
Difference.
2007:
Fortune
names BCG
the best
small
company in
America.
2013: BCG
celebrates 50
years.
March 2016 Introduction to Management Consulting
The Boston Consulting Group (BCG) is a multinational management consulting
firm with 85 offices in 48 countries.
BCG work with the clients to build the capabilities that enable organizations to achieve sustainable
advantage.
BCGThroughtheYears
March 2016 Introduction to Management Consulting
The Boston Consulting Group (BCG) is a multinational management consulting
firm with 85 offices in 48 countries.
BCG work with the clients to build the capabilities that enable organizations to achieve sustainable
advantage.
Forbes: The 25 Best Places to Work
No. 10 BCG
Company rating: 4.2/5.0
advises clients in the private, public, and not-for-profits sectors around the world.
is considered one of the most prestigious management consulting firms in a
branche-internal survey.
is a global firm, comprising more than 12,000 total staff worldwide, 6,200 of
whom are consultants. Also, BCG has more than 900 partners and more than 18,000
alumni.
March 2016 Introduction to Management Consulting
BCG’s mission is to bring the right people together to challenge established
thinking and drive transformation.
A strong culture anchored in a clear set of values helps make BCG a market leader and a rewarding
inspiring place to work.
“We have changed the whole nature of
American business. And tomorrow we
can change the world, too.”
Bruce Henderson, Founder and CEO, 1963-1980
Integrity
Distinguishing
right from
wrong and
doing the
right thing.
Respect for
the
Individual
Regardless of
position, BCG
treats people
with
consideration.
Diversity
Accept, value
and
incorporate
the
contribution
of people
from a wide
variety of
backgrounds.
Clients
come first
BCG measures
success by
their clients’
success.
The
strategic
perspective
Seek
competitive
advantage for
clients.
Value
delivered
Committed to
creating value
for their
customers.
Partnership
A partnership
perspective
guides BCG’s
relationships
both
internally and
with clients.
Expanding
the art of
the possible
Not simply
apply best
practice but
invent it.
Social
Impact
BCG seeks to
have a
positive and
lasting impact
beyond the
business
domain.
March 2016 Introduction to Management Consulting
BCG’s brings industry expertise to 20 industries through 19 capabilities.
Industry expertise
• Automotive
• Biopharmaceuticals
• Consumer Products
• Education
• Energy & Environment
• Engineered Products &
Infrastructure
Industry expertise
• Financial Institutions
• Health Care Payers & Providers
• Insurance
• Media & Entertainment
• Medical Devices & Technology
• Metals & Mining
• Private Equity & Principal
Investment
Industry expertise
• Process Industries & Building
Materials
• Public Sector
• Retail
• Social Sector
• Technology Industries
• Telecommunications
• Transportation, Travel & Tourism
Capabilities include: Big Data & Advanced Analytics, Change Management, Corporate
Development & Finance, Growth, Innovation & Product Development, Lean & Manufacturing,
M&A and Divestitures, Operations, Strategy, Sustainability, Technology & Digital Transformation.
March 2016 Introduction to Management Consulting
BCG seeks to identify clients real needs, not just deliver good work. In trade-
offs between BCG’s and a client’s interest, the client comes first.
“Our clients include many of the world’s
most ambitious organizations. Many of
them rank among the world’s 500 largest
companies, but we also advise midsized
businesses, nonprofit organizations and
government agencies.’’
Clients
Served
Google
IBM
Aetna
Pfizer
American Airlines
Ford Motor Company
Tata Group
Harvard School of Public Health
Russian Ministry of Energy, Government of Canada,
United States Agency for International Development
March 2016 Introduction to Management Consulting
When BCG adopted “strategy” as its specialty, it ignited a process that would
revolutionize business management forever.
“A punch between the eyes.’’
Bruce D. Henderson
At BCG, ideas create value. The experience curve and the growth share matrix, with their insights
into competitive advantage, set the stage for future developments and initiatives.
Perspectives
In 1964 BCG began mailing concise essays
designed to stimulate senior management
thinking on a range of business issues. The pieces
would be called Perspectives.
Example Perspectives are:
"The Product Portfolio", 1970.
"The Pricing Paradox", 1970.
"The Rule of Three and Four", 1976.
"Sustained Success", 1984.
"Time-Based Results", 1993.
March 2016 Introduction to Management Consulting
BCG's recruiting process is notoriously demanding, typically taking candidates
through multiple rounds of case -and experience- based interviews.
In 2013, career review site Glassdoor ranked BCG as the 3rd most difficult company with which to
interview.
Graduates applying for entry-level
“associate” or “consultant” roles can
expect to be faced with a rigorous
application process, comprising an
online test and at least two rounds
of interviews. There is a heavy
weighting towards case studies at
each of the interview stages, which is
designed to imitate the kind of client
work undertaken by consultants at the
firm.
Stage One
• CV review
Stage Two
• Online test
Stage Three
• Interview stage
March 2016 Introduction to Management Consulting
BCG's recruiting process is notoriously demanding, typically taking candidates
through multiple rounds of case -and experience- based interviews.
In 2013, career review site Glassdoor ranked BCG as the 3rd most difficult company with which to
interview.
If a candidate has a bachelor's or master's
degree, he will join as a Junior Associate or
Associate, respectively.
If he has obtained a PhD degree in a relevant
field of study (e.g., financial economics,
financial accounting, or valuation)
he will start as a Junior Consultant.
New hires with an MBA from a top
international business school and new hires
with relevant previous work experience may
enter at regular Consultant level. From
Consultant level, it typically takes 24–36
months to advance to Project Leader.
Partner
Principal
Project Leader
Consultant
Associate
March 2016 Introduction to Management Consulting
It is not unusual for people who work at The Boston Consulting Group, Inc. to
earn generous salaries — average pay comes to $91K annually.
Management
Consultant
•Salary $74,519 -
$154,563
•Bonus $5,500 -
$45,000
•Profit
Disbursement
$4,055 - $29,590
•Total Pay
$83,224 -
$205,784
Information
Technology Specialist
•Salary $34,064 -
$90,159
•Bonus $297,91 -
$7,542
•Total Pay
$35,275 -
$93,658
Financial Analyst
•Salary $49,161 -
$88,938
•Bonus $1,151 -
$15,570
•Profit
Disbursement
$716 - $9,598
•Total Pay
$49,639 -
$103,329
Human Resources
Manager
•Salary $67,133 -
$125,657
•Bonus $2,314 -
$22,644
•Profit
Disbursement
$1,432 - $15,241
•Total Pay
$76,096 -
$153,153
Vacation Weeks:
3.0 weeks
http://www.payscale.com/research/US/Employer=The_Boston_Consulting_Group,_Inc./Salary
Revenue per consultant:
$379,163
March 2016 Introduction to Management Consulting
http://www.payscale.com/research/US/Employer=The_Boston_Consulting_Group,_Inc./Salary
BCG, selected Projects and Initiatives.
Social impact is a core part of BCG's values. Our work in the social sector is an expression of our
commitment to bringing the best of our capabilities to everything we do.
BCG works with global social impact
partners—Save the Children, the World Food
Programme, the Bill and Melinda Gates
Foundation, WWF, and Teach For All—and
partner with many local organizations with
the goal of making a tangible and lasting
difference to the world in which we live.
Projects and Initiatives
European Transportation Improvement Project
Teamed with Rockefeller Foundation, to improve the
lives of the world’s poor
Helped a pharmaceutical company to become the
leader in the treatment of a complex disease
March 2016 Introduction to Management Consulting
McKinsey & Company is a global management consulting firm that serves
leading businesses, governments, and not-for-profits.
McKinsey is a global firm, comprising more than 9,000 consultants and nearly 2,000 research and
information professionals as well as an alumni club of more than 26,000.
Website
www.mckinsey.com
Founded 1926
Country United States
Global
Managing
Director
Dominic Barton
Industry
Business Services & Supplies
Employees
17.000
Sales
$8.3 B
Forbes: The 25 Best Places to Work
No. 2 McKinsey & Company
Company rating: 4.5/5.0
March 2016 Introduction to Management Consulting
James O. McKinsey, a University of Chicago professor and expert on
management accounting, establishes his eponymous consulting firm.
McKinsey a global firm with a rich history which dates back in 1926.
Inventors of the GE-
McKinsey Matrix.
March 2016 Introduction to Management Consulting
James O. McKinsey, a University of Chicago professor and expert on
management accounting, establishes his eponymous consulting firm.
McKinsey a global firm with a rich history which dates back in 1926.
March 2016 Introduction to Management Consulting
McKinsey & Company is a global management consulting firm that serves
leading businesses, governments, and not-for-profits.
McKinsey is a global firm, comprising more than 9,000 consultants and nearly 2,000 research and
information professionals as well as an alumni club of more than 26,000.
Employees
Others Consultants Research
March 2016 Introduction to Management Consulting
McKinsey is serving a broad mix of private, public, and social-sector
organizations globally.
McKinsey operates 109 offices in more than 60 countries. The majority of their clients are located in
Europe. No headquarters in the traditional sense. The worldwide managing director, elected by the
partners, chooses his or her home office, currently London.
“Everything can be measured, and what gets measured gets managed"
March 2016 Introduction to Management Consulting
McKinsey strive to build a relationship of trust with every client, for the long-
term.
70% of McKinsey’s work is
from clients served for over
10 years
McKinsey’s mission is to help our clients make distinctive, lasting, and substantial improvements in their
performance and to build a great firm that attracts, develops, excites, and retains exceptional people.
ClientsServed
•AT&T
•BBC
•NBA
•USPS
•General Electric
•Johnson & Johnson
•Siemens
•Home Depot
•Bank of England & World Bank
•Oxford University
•Mitsubishi
•Royal Dutch Shell
•City of Chicago -Governments of United Kingdom, Mexico & Taiwan
McKinsey clients include the
majority of the 100 largest
industrial corporations in the
world.
On the public sector, the firm
has served 30 governments
in OECD countries and more
than 45 governments in
developing nations
March 2016 Introduction to Management Consulting
McKinsey strive to build a relationship of trust with every client, for the long-
term.
Adheretothehighestprofessionalstandards
•put client interests ahead
of the firm’s
•observe high ethical
standards
•preserve client
confidences
•maintain an independent
perspective
•manage client and firm
resources cost-effectively
Improveourclients’performancesignificantly
•follow the top-
management approach
•use our global network
to deliver the best of the
firm to all clients
•bring innovations in
management practice to
clients
•build client capabilities to
sustain improvement
•build enduring
relationships based on
trust
Createanunrivaledenvironmentfor
exceptionalpeople
•be nonhierarchical and
inclusive
•sustain a caring
meritocracy
•develop one another
through apprenticeship
and mentoring
•uphold the obligation to
dissent
•govern ourselves as a
“one firm” partnership
McKinsey Values
McKinsey’s mission is to help our clients make distinctive, lasting, and substantial improvements in their
performance and to build a great firm that attracts, develops, excites, and retains exceptional people.
March 2016 Introduction to Management Consulting
McKinsey is offering services to all of 22 industries worldwide.
22 industry practices draws upon McKinsey experts from around the world to pool their industry
expertise and develop perspectives, resources and capabilities in order to prepare their clients for the
challenges and opportunities ahead.
Industries
• Advanced Electronics
• Aerospace & Defense
• Automotive & Assembly
• Chemicals
• Consumer Packaged Goods
• Electric Power & Natural Gas
• Financial Services
Industries
• Healthcare Systems & Services
• High Tech
• Infrastructure
• Media & Entertainment
• Metals & Mining
• Oil & Gas
• Paper & Forest Products
• Pharmaceuticals & Medical
Products
Industries
• Private Equity & Principal Investors
• Public Sector
• Retail
• Semiconductors
• Social Sector
• Telecommunications
• Travel, Transport & Logistics
March 2016 Introduction to Management Consulting
McKinsey is offering services through 12 functional groups.
McKinsey offer clients the expertise and capabilities they need to achieve best practice and define next
practice to boost their performance for the long term.
BusinessFunctions
• McKinsey Analytics
• Business Technology
• McKinsey Digital
• McKinsey Implementation
• Learning Programs for Clients
• Marketing & Sales
• Operations
• Organization
• McKinsey Recovery & Transformation Services
• Risk
• Strategy & Corporate Finance
• Sustainability & Resource Productivity
Technologists from Digital Labs develop rapid
prototypes, build custom software and apps,
and embed recommendations directly in
clients’ existing technology platforms.
Data experts from McKinsey Analytics build
and maintain advanced data models that
allow our clients to generate insights and
make better, faster decisions.
Turnaround executives from McKinsey
Recovery & Transformation Services help set
distressed or failing businesses back on a
course to long-term financial health.
March 2016 Introduction to Management Consulting
The McKinsey Way. Like any strong organization, the Firm has a powerful
corporate culture based on shared values and common experiences.
The Firm has its own jargon too. It is full of acronyms: EM, ED, DCS, ITP, ELT, BPR, and so forth.
McKinsey-ites call their assignments or projects “engagements.”
MECE stands for “mutually exclusive, collectively exhaustive” and it is a sine qua non
of the problem-solving process at McKinsey. MECE gets pounded into every new
associate’s head from the moment of entering the Firm.
MECE structures your thinking with maximum clarity (hence minimum confusion)
and maximum completeness. MECE starts at the top level of your solution—the list
of issues making up the problem you have to solve.
Ethan M. Rasiel (1999), “The McKinsey Way”, McGraw-Hill
March 2016 Introduction to Management Consulting
Join McKinsey. Don’t just come to work. Come to change.
Why?
to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and
social sectors
a community of people they enjoy and teams that work well together
meaningful work where their skills have impact and make a difference in the world
to constantly learn and grow and to view the world as their classroom
McKinsey Work
•McKinsey clients bring their most
complex issues to solve.
McKinsey people and values
•In 100+ offices in more than 60
countries, there's tremendous
diversity in our people and work, all
operating as one firm.
Your growth at McKinsey
•McKinsey believe in and support
their people, investing more than
$100 million annually in their
ongoing training and development.
“We are a single global partnership united by a strong set
of values, focused on client impact. Our firm is owned by
1,400 plus partners, spread across Europe, the Americas,
Asia Pacific, the Middle East and Africa.”
March 2016 Introduction to Management Consulting
Join McKinsey. Don’t just come to work. Come to change.
Director
(Senior Partner)
Principal
(Partner)
Associate Principal
(Junior Partner)
Engagement Manager
Associate
Business Analyst
Junior Business Analyst
Consulting
• The key to McKinsey client service is a combination of McKinsey people, world-
class problem solving, deep industry and functional expertise, and the tools and
capabilities to support execution and make change happen.
Research & analytics
• McKinsey knowledge professionals work hand in hand with our consultants to
help solve clients' most important problems.
Digital & data services
• McKinsey combine traditional world-class consulting with specialized expertise in
areas such as digital and data analytics, business turn around, operations, and
software development and design.
Internal services
• McKinsey’s internal-services professionals work in roles such as HR, IT, legal, and
finance to support client teams around the world and run a world-class
organization.
“At McKinsey, much of our days are spent in teams—it's a big part of our culture. Diversity and
inclusion is not a program at McKinsey, it’s not an effort or a department. It’s who we are and what we
respect. ”
March 2016 Introduction to Management Consulting
McKinsey’s rigorous selection process takes place in four rounds.
•Problem solving
(Numeracy and
Analysis Test +
Case
•Behavioral aspects
(Personal
Experience
Interview)
1st
Round
•1x 50min
interview
•One case
•Personal
Experience
Interview
2nd
Round
•2x 50min
interview
•Two cases
•Personal
Experience
Interview
3rd
Round
•3x 50min
interview
•Three cases
•Personal
Experience
Interview
Final
Round
During the ‘Personal Experience Interview’ you will be asked to describe examples from your past that
illustrate your skills in one or more of the following broad areas: Leadership, Impact on others,
Achieving Challenging Goals
Through the rigorous selection process the interviewer is seeking answers on two questions: Can I send
you to a client on day 1? Can I spend 5 hours on a car/plane with you?
March 2016 Introduction to Management Consulting
"McKinsey just might be the most influential collection of talent in the world."
Management
Consultant
•Salary $71,954 -
$174,524
•Bonus $4,949 -
$34,521
•Profit
Disbursement
$1,197 - $15,348
•Total Pay
$76,978 -
$208,721
Executive
Assistant
•Salary $36,098 -
$85,387
•Bonus $415,41 -
$5,804
•Total Pay
$35,684 -
$94,309
Business Analyst
•Salary $50,153 -
$91,411
•Bonus $2,042 -
$19,228
•Total Pay
$49,232 -
$103,453
Business
Consultant
•Salary $42,387 -
$130,425
•Bonus $2,699 -
$23,965
•Total Pay
$43,497 -
$168,185
Vacation Weeks:
3.4 weeks
http://www.payscale.com/research/US/Employer=McKinsey_%26_Company%2c_Inc./Salary
Revenue per consultant:
$922,000 / $488,235
March 2016 Introduction to Management Consulting
McKinsey, selected Projects and Initiatives.
MSI-an independent non-profit organization founded by McKinsey & Company which brings together
expert problem solvers to develop innovative approaches to complex social challenges. MSI houses
individual programs, each of which focuses on a single issue and works with different partners to design
and implement solutions.
“Generation”, the
first program of MSI,
is working to close
the skills gap and
improve career
prospects for the
largest generation in
history.
Helped organize
NASA into an
organization that
relies heavily on
contractors.
Implemented a
turnaround for the
city of Glasgow
(Problems with
crime and
unemployment).
Corporate structure
for NationsBank and
Re-organization of
General Motors.
March 2016 Introduction to Management Consulting
Bain & Company is one of the world's leading management consulting firms.
Bain & Company is one of the world's leading management consulting firms. works with top executives
to help them make better decisions, convert those decisions to actions and deliver the sustainable
success they desire.
Industry
Management
Consulting
Employees
5,700
Sales
$ 2,2B
Website
www.bain.com
Founded 1973
Headquarters Boston, Massachusetts, US
Worldwide
Managing
Director
Bob Bechec
“Bain comes up with results that are
actually implementable. That is their
strength compared to other
consulting companies.”
March 2016 Introduction to Management Consulting
Bain & Company is one of the world's leading management consulting firms.
Bain & Company is one of the world's leading management consulting firms. works with top executives
to help them make better decisions, convert those decisions to actions and deliver the sustainable
success they desire.
Results not reports
•Bain was founded in 1973 on
the principle that clients should
get results—not just reports—
from their consultants.
Put our money where our
mouth is
•Bain engages in various "tied
economics" arrangements with
our clients. That allows us to
better align our financial
incentives with client
outcomes.
Bain Capital
•In 1984, Bill Bain and his
partners set out to apply the
same results-oriented
approach to the private equity
market.
Private equity consulting
•Bain pioneered strategic
consulting for private equity
firms, providing strategic due
diligence during acquisition
and hands-on performance
improvement for portfolio
companies.
The Bridgespan Group
•Bain believes that nonprofit
organizations should have the
same access to results as for-
profit businesses. In 2000, this
belief launched The Bridgespan
Group, the first firm to deliver
high-level strategy consulting
services to the nonprofit
sector.
Net Promoter® Score
•Bain has developed an
innovative metric to evaluate
the health of our clients'
customer assets.
HistoryofInnovation
March 2016 Introduction to Management Consulting
“Shared Ambition, True Resorts” - Bain’s core philosophy.
For 40 years, Bain have been passionate about achieving better results for their clients—results that go
beyond financial and are uniquely tailored, pragmatic, holistic and enduring.
Shared Ambition
Bain approaches every client's business as if it were our own. We believe a consulting firm
should be more than an advisor. We put ourselves in our clients' shoes, align our incentives with
their objectives, and collaborate to unlock the full potential of their business. This builds deep
and enjoyable relationships.
True Results
We were focused on results long before it became fashionable, and we continue to raise the bar
for the industry. True Results require tailored solutions not limited by boundaries of
departments, industries, geographies, or hierarchies. True Results are pragmatic and action-
oriented, enduring and repeatable.
March 2016 Introduction to Management Consulting
Four-decade track record for helping to transform the world’s great
companies into sharper, smarter, better versions of themselves.
Large multinational corporations, Leading private equity firms, Midsize companies, Small start-ups and
Nonprofit organizations, all trust Bain for their consulting needs.
Clients Served
Chrysler
Colin Powell
Initiative
Continental Airlines
Digital Equipment
Corporation
Eagle Snacks
General Dynamics
Government of
Korea
Microsoft
Motorola
Nature Conservancy
of Hawaii
Philip Morris
Texas Instruments
March 2016 Introduction to Management Consulting
A Worldwide Reach: 53 offices in 34 countries, collective knowledge,
experience and global network.
Bain, we works seamlessly together as one firm to serve their clients wherever they need them. They
have 53 offices in 34 countries around the world. Bain make their collective knowledge, experience and
global network available to their clients.
“Bain has grown by 15% per year
over the last 20 years, with another
double-digit year last year.”
March 2016 Introduction to Management Consulting
Bain is offering services to 14 industries worldwide…..
Bain has extensive experience across all industries. Our highly customized teams bring each client a
combination of deep industry knowledge and expert perspectives from other industries on the
challenge at stake, to offer our clients fresh perspectives and breakthrough business insights..
Industries
Airlines & Transportation
Consumer Products
Financial Services
Healthcare
Industrial Goods & Services
Industries
Media
Metals & Mining
Oil & Gas
Private Equity
Retail
Industries
Social & Public Security
Technology
Telecommunications
Utilities & Alternative Energy
March 2016 Introduction to Management Consulting
….through 12 distinct capabilities practice areas.
Bain has extensive experience across all industries. Highly customized teams bring each client a
combination of deep industry knowledge and expert perspectives from other industries on the
challenge at stake, to offer our clients fresh perspectives and breakthrough business insights.
Strategy
Business
Functions
•Performance Improvement
•Private Equity
•Customer Strategy & Marketing
•Organization
•Digital
•Advanced Analytics
•Mergers & Acquisitions
•Information Technology
•Sustainability
•Transformation
•Results Delivery®
 We deliver results, not reports
 We measure our success by your
results
 We tell it like it is
 We have people you can work
with
March 2016 Introduction to Management Consulting
“Act like business partners, not academic advisors”
Leadership
•We believe in
demonstrating a "one
team" attitude, with a
sharp focus on
winning and achieving
results
Our team
•We have a
collaborative working
style that emphasizes
teamwork, trust, and
tolerance for diverging
opinions
True North
•We have an
unswerving
commitment to
always do right by our
clients, people and
community
BainValues
Bain’s mission is to help our clients set new standards of excellence in their industries, not follow the
pack with off-the-shelf solutions.
March 2016 Introduction to Management Consulting
Bain is consistently voted as one of the best places to work.
Bain is a global firm, comprising more than 5,700 employees. The majority of careers are in Consulting
and but there is also a significant amount of talented people on corporate side too.
Although management consulting is Bain &
Company's core business, it takes a huge team of
talented individuals around the world to support it.
Functions Legal
Recruiting
Human Resources
Marketing & Communications
Design and Creative Services
Finance
Technical Services Group
Training
Executive Assistants
Information Services
Office Services and Reception
Product, Practice, Knowledge (PPK)
Advanced Analytics
March 2016 Introduction to Management Consulting
Looking for all-rounders — independent thinkers who thrive as part of a
team.
Why?
Our collaborative working style emphasizes teamwork, trust, and tolerance for diverging opinions.
We have a passion for our clients' true results and a pragmatic drive for action that starts Monday morning 8am and
doesn't let up. We rally clients with our infectious energy, to make change stick.
We support and are supported to develop our own personal results stories. We balance challenging and co-creating with
our clients, building the internal capabilities required for them to create repeatable results.
We work hard, but we don't take ourselves too seriously. We enjoy what we do and we laugh a lot...most often at
ourselves.
“Join Bain. It feels different to work with us.”
Undergrad & Masters
Join Bain as Associate Consultants
or Associate Consultant Interns
1st & 2nd round: Two 30-45 minute
case interviews
MBA candidates
Join Bain as consultants or
summer associates
1st round: Two 40-45 minute case
interviews
2nd round: Three 40-45
interviews: 1 case, 1 experience, 1
written
Advanced professional
degrees
Join Bain as summer associates,
associate consultants or
consultants
1st round: Two 40-45 minute case
interviews
2nd round: Three 40-45
interviews: 1 case, 1 experience, 1
written
Experienced professionals
(fewer than three years)
Join Bain as Associate Consultant
Candidates will complete both
case and experience interviews.
Some candidates will share their
work experience.
March 2016 Introduction to Management Consulting
Looking for all-rounders — independent thinkers who thrive as part of a
team.
“Vacation Weeks:
2.9 weeks”
Management
Consultant
•Salary $45,615 -
$147,703
•Bonus $3,937 -
$44,915
•Profit
Disbursement
$1,271 - $17,488
•Total Pay
$45,615 -
$191,347
Business
Consultant
•Salary $47,562 -
$104,455
•Bonus $2,803 -
$30,720
•Total Pay
$48,038 -
$129,175
Associate Business
Consultant
•Salary $49,000 -
$81,231
•Bonus $2,321 -
$15,467
•Total Pay
$51,952 -
$91,512
Business Analyst
•Salary $47,878 -
$84,943
•Total Pay
$43,076 -
$89,465
http://www.payscale.com/research/US/Employer=Bain_%26_Company_Inc./Salary
Revenue per consultant:
$385,964
March 2016 Introduction to Management Consulting
Projects and Initiatives
Reviewed scope and pace of $2B SAP roll-out for an oil and gas
company.
Assessed and turned around $2B mega-program with large
South American bank, among the top 20 worldwide.
Bain helped expand the learning day for children in low income
communities through our pro bono work with Citizen Schools.
Projects and Initiatives
Bain continue to bring innovative zeal to the sector with unique
forums and partnerships that encourage sector-wide and cross-
sector collaboration to elevate impact—leveraging proprietary
Bain tools, such as the Net Promoter® System (NPS).
Helping to found and then incubate The Bridgespan Group, a
professional services firm dedicated to helping nonprofits and
philanthropists achieve the same breakthrough strategy and
results as our corporate clients.
Bain is redefining social impact globally, locally and individually. Bain address the world's most pressing
social issues through our multifaceted, global program focused on driving broad, enduring change.
Bain, selected Projects and Initiatives.
March 2016 Introduction to Management Consulting
Roland Berger, founded in 1967, is the only leading global consultancy of
German heritage and European origin.
With 2,400 employees working in 36 countries, Roland Berger has successful operations in all major
international markets. Furthermore the firm has 220 partners.
Website
www.rolandberger.com
Founded 1967
Country Munich, Germany
Global
Managing
Director
Charles-Edouard Bouée
Industry
Business
Services &
Supplies
Employees
2.400
Sales
$1.2B
At Roland Berger, we combine
sound analyses with creative
strategies that generate real and
sustainable value for the client.
March 2016 Introduction to Management Consulting
Roland Berger, founded in 1967, is the only leading global consultancy of
German heritage and European origin.
The company announced a rebranding of its business in September 2015, introducing a logo it
describes as a "titanium B" combined with the lettering "Roland Berger", dropping "Strategy
Consultants" from the company name.
2010: Roland Berger
retires from
operational
management,
Honorary Chairman
of the supervisory
Board (2010)
2000s: 1b. DEM
revenues (2001),
Roland Berger is the
chairman and the
management team is
elected by the
Partners
1990s: growth mostly
in the East,
partnership buys back
the shares from
Deutsche Bank (1998)
1980s: growth,
specialization in
strategy, Deutsche
Bank acquires a stake
(1988)
1970s: new
colleagues on board,
partnership-based
consultancy, 100
people workforce,
global expansion by
establishing offices
abroad
1967: TUI project
(today the world’s
largest travel
operators)
Company founder Roland Berger established the firm in 1967, after four years of working for Gennaro
Boston Associati in Boston and Milan, Italy. By 1987 the firm became the largest consultancy in
Germany, with sales over DM 100 million.
March 2016 Introduction to Management Consulting
Roland Berger, founded in 1967, is the only leading global consultancy of
German heritage and European origin.
Roland Berger founded the firm in Munich in 1967, growing it into a major player in its field and
employing 100 staff within a decade of its founding.
Creative strategies that work
In 1980, for example, it became the first European
firm to gain acceptance into the U.S. Association
of Management Consulting Firms (formerly
ACME).
Deutsche Bank bought a majority stake in the firm
in 1988, which added restrictions to the firm's
intentions to establish itself Stateside.
Published three times a year in German, English,
and Chinese, the firm's THINK ACT magazine
discusses perspectives and opinions on top issues
relevant to business decision makers.
March 2016 Introduction to Management Consulting
Everybody needs clearly defined values they can support and that make a
difference to them. The same applies to companies.
THERE'S AN IDEA BEHIND EVERY WORD
2016 Vault Rankings
#6Best Consulting Firms for International Opportunities
#10Best Consulting Firms for Formal Training
#26Vault Consulting 50
“Our values of ENTREPRENEURSHIP, EXCELLENCE and
EMPATHY define our identity as a strategy consultancy
and the people who work for us. That’s why we seek
and encourage colleagues who share these values. At
the same time, each employee is unique and as
distinctive as their fingerprint.”
March 2016 Introduction to Management Consulting
Roland Berger embraces social commitment and supports the exchange of
socially relevant ideas.
“We want to do more than just offer financial support. We provide non-profit organizations, initiatives
and cultural institutions with what we do best: creative strategies.”ProBonoWork
•Adie
•Munich’s Puppet Theater
•Focus : HOPE
•Instituto Ethos
•State Russian Museum
•UNHCR network HELPIN
CorporateSocial
Responsibility
•Employees (Health and Security, Code of
Conduct, Equal Treatment, Career
Development, Diversified workforce,
Balancing career and family)
•Society (Education, Roland Berger
Foundation)
•Environment (eco-balance – green
business)
•Customers (Product Responsibility, Data
protection/client confidentiality)
March 2016 Introduction to Management Consulting
In Roland Berger we know what really matters to our clients.
We have expertise in all major sectors of industry. And the reason is simple: Many of our consultants did
not start out as consultants.
Industries
Automotive
Consumer Goods & Retail
Energy & Chemicals
Engineered Products & High Tech
Financial Services
Industries
InfoCom
Pharma & Healthcare
Public Services,
Transportation
COMPETENCECENTER
INDUSTRYSPECIFIC
"It's character that creates impact"
March 2016 Introduction to Management Consulting
In Roland Berger we think in terms of goals.
Successful strategies generally exhibit three common attributes. First, they are rooted in excellent
analysis of business reality. Second, they are tailored to the unique competitive situation of each
individual client, for whom they aim to create lasting value. Third, they are firmly anchored in the client
company and lived out by each and every employee.
FUNCTION
ORIENTED
Corporate Development
Information Management
Marketing & Sales
Operations Strategy
Restructuring & Corporate Finance
We know our clients and all
their strengths and weaknesses
– both in theory and in practice.
We combine economic success
with social responsibility.
March 2016 Introduction to Management Consulting
Your path: faster, higher, farther.
In our view, how your career will proceed is clear: quickly and steeply. The principle is quite simple –
the better you are, the quicker you'll move up at Roland Berger.
JUNIORCONSULTANT
You step right into world of consulting
with a master's degree.
Your tasks include:
Working on individual project tasks
Conducting research and interviews
Preparing and participating in workshops
at clients
Performing market research and data
analysis
Preparing presentations
You will be working on a large variety of
different projects, each with an average
duration of three to six months.
CONSULTANT
As a Consultant, you'll be working
profitably from the beginning in a project
team.
Your tasks include:
Assuming responsibility for a project
module
Conducting research and interviews
Preparing and participating in workshops
at clients
Performing market research and data
analysis
Preparing presentations
You will be working on a large variety of
different projects, each with an average
duration of three to six months.
SENIORCONSULTANT
As a Senior Consultant, you will be an
important pillar of every project. You
provide our clients with "creative
strategies that work".
The usual areas of responsibility are:
Assuming responsibility for one or more
project modules or smaller projects
Interacting directly with clients at the
management level
Handling project management concerning
clients and colleagues
Preparing and giving presentations
Contributing to acquisition approaches
You will be working on a large variety of
different projects, each with an average
duration of three to six months.
March 2016 Introduction to Management Consulting
Your path: faster, higher, farther.
In our view, how your career will proceed is clear: quickly and steeply. The principle is quite simple –
the better you are, the quicker you'll move up at Roland Berger.
PROJECTMANAGER
As a Project Manager, you will be at the
center of the project and our "face to the
client".
Your duties will include:
Structuring of the project process
Assuming responsibility for project results
and budgets
Reporting on project status to the Partner
in charge
Developing acquisition approaches
Handling operational team management
Preparing presentations
You will be working on a large variety of
different projects, each with an average
duration of three to six months.
PRINCIPAL
As a Principal, you continue to develop
your acquisition potential, and are also
responsible for the operational
management of large complex projects. As
a seasoned professional, you have
distinguished yourself in many projects. At
the same time, you mentor and lead
younger colleagues.
PARTNER
As a Partner and shareholder, you have a
direct impact on the company. You have
the responsibility for an area of expertise
and for your client base. In cooperation
with your Principal, you are responsible
for the acquisition and success of various
projects. Staff management and
development are also important areas
under your responsibility.
March 2016 Introduction to Management Consulting
“Life is more than work. They say consultants work hard and long hours – and
it's true. But that is only half the story.”
Junior
Consultant
• Total Pay
$70,673
Consultant
• Total Pay
$139,580
Project
Manager
• Total Pay
$155,104
“Our experience has been that mixed teams work
the best, and we aim to have more women at all
functional levels. In some cases, the share of
women consultants is already 50%. We encourage
the interaction among female colleagues and
networking.”
The First Step
• You should apply about three or four months
before your desired starting date. You should
include the following documents:
• Cover letter in which you make a convincing
case why you want to be a part of Roland
Berger – and no other consulting firm, a
concise and well-structured résumé (CV).
The Second Step
• If your qualifications meet our requirements,
we'll invite you to face-to-face interviews.
• We present case studies that we expect you
resolve in interaction with your interviewer.
Revenue per consultant: $500,000
March 2016 Introduction to Management Consulting
Roland Berger, selected Projects and Initiatives.
Supporter of Focus:
HOPE, a non-profit
organization aiming
to overcome racism
and poverty
through education.
Founded the Best
of European
Business Awards.
Promote education
via The Roland
Berger Foundation.
“As corporate citizen we give pro bono work top priority. Roland Berger Strategy Consultants collaborates
with education and art and culture organizations and provides advice on their strategy and positioning,
organizational development, fundraising and sponsoring.”
March 2016 Introduction to Management Consulting
Booz Allen Hamilton has been at the forefront of strategy and technology
for more than 100 years.
Today, the firm provides management and technology consulting and engineering services to leading
Fortune 500 corporations, governments, and not-for-profits across the globe.
Website
www.boozallen.com
Founded 1914
Country United States
President &
CEO
Horacio D. Rozanski
Industry
Management & Technology consulting
Employees
22,600
Sales
$ 5.27 B
“Innovation occurs at the intersection
of opportunity and preparedness.”
March 2016 Introduction to Management Consulting
Edwin Booz was a visionary who, at the beginning of World War I, established
a new industry called management consulting.
On July 31, 2008, the company spun off the commercial and international portion of the company. Booz
Allen Hamilton Holding Corporation was incorporated in Delaware to serve as the top-level holding
company for the consolidated Booz Allen Hamilton government consulting business.
March 2016 Introduction to Management Consulting
Edwin Booz said it best: Start with character… and fear not the future.
Here’s to another 100 years.
The total revenue of publicly traded Booz Allen Hamilton, which still relies on the federal government
for the vast majority of its revenue, has declined with federal cutbacks and sequestration. Revenue
dropped from $5.86 billion in 2012 to $5.47 billion in fiscal 2014.
Today we serve substantially all of the cabinet-level departments of the U.S. federal
government. We have a highly diverse client base and portfolio of contracts.
During fiscal year 2014, 79% of our revenue was derived from more than 4,400 task orders
under Indefinite Delivery, Indefinite Quantity contract vehicles.
During each of the last three fiscal years, no single contract accounted for more than 10% of
our revenue, and no single task order under any contract accounted for more than 2.3% of our
revenue.
We have been investing in an expansion strategy beyond the U.S. federal government market into
commercial and international markets. Internationally, we are focused on the Middle East and North
Africa region, where we see strong demand for our services
March 2016 Introduction to Management Consulting
The firm opened a new office in Abu Dhabi and in the Kingdom of Saudi
Arabia.
Booz’s more than 22,000 dedicated professionals serve clients from hundreds of cities, towns, and
communities in 30 states across the US country.
Principal Offices
Location on long term engagements
Booz Allen Hamilton announces major expansion in
MENA region with the addition of five partners and
other senior staff creates leading consulting
portfolio from strategy to design, development and
delivery.
Booz Allen Hamilton expanded its global presence
into Southeast Asia. Their regional headquarters are
based in Singapore, but they will be partnering with
clients in Indonesia, Malaysia, Thailand, Vietnam,
and other countries in the region.
March 2016 Introduction to Management Consulting
Booz Allen delivers results that endure.
Booz Allen partners with public and private sector clients to solve their most difficult challenges through
a combination of consulting, analytics, mission operations, technology, systems delivery, cyber security,
engineering, and innovation expertise.
• Energy and Environment, Financial Services, Government Management,
Health, Homeland Security, International Development and Diplomacy,
Law Enforcement, Transportation
CIVILIAN GOVERNMENT AGENCIES
• Army, Air Force, Navy, Marine Corps, Defense Agencies, Space Agencies,
Intelligence Community
DEFENSE AND INTELLIGENCE ORGANIZATIONS
• Middle East North Africa, Southeast Asia
INTERNATIONAL
NONPROFIT ORGANIZATIONS
“Through innovation and opportunity
we can work together to not only
provide excellent service to our clients,
but also discover new ways to enjoy
work life balance.”
March 2016 Introduction to Management Consulting
“We also aspire to be the employer of choice in our industry for people of all
backgrounds.”
•Our primary mission is helping our
clients succeed. We fulfill that
mission by building teams of
outstanding strategists and
technologists, creative problem
solvers, and innovative achievers.
Our Work
•We value the unique contributions
each person makes to our firm. We
believe that the best, most effective
teams reflect diverse backgrounds,
ideas, and perspectives. Our
programs ensure that everyone
reaches his or her potential
Our Corporate
Culture
•We make giving back to our
communities a real priority. Each
year, close to half of our staff take
part in community service activities.
We're committed to making a
difference through employee-driven
activities and pro bono projects.
Our Community
Service
BoozAllenValues
Booz Allen’s vision is to be the absolute best management and technology consulting firm measured by
the value we deliver to our clients and our strength and spirit as a firm.
March 2016 Introduction to Management Consulting
According to Booz Allen, you need to anticipate the future & act decisively to
achieve long-term success.
Booz Allen possesses the understanding and ability to deliver integrated cyber, analytics, cloud, and risk
and regulatory compliance solutions for its clients.
Business Functions
Management Consulting
Change Management
Strategic Communications
Strategic Simulation Planning
Operational Efficiency
IT Strategy
Engineering
Technology
Cloud Computing
Cyber Security
Technologies & Capabilities
Strategic Innovation
Industries
Defense
Automotive
Consumer products
Energy and utilities
Financial services
Health
Industrials
Oil and gas
Public sector
Retail
Technology
Transportation
After the split in 2008, the commercial
group called itself Booz & Co. and went
one way while the government half, owned
by the Carlyle Group, stayed away from
commercial because of a non-compete
agreement. That restriction expired several
years ago.
March 2016 Introduction to Management Consulting
“At Booz Allen Hamilton, talented professionals find an unmatched
opportunity to become their absolute best.”
Consulting is exciting. No day is the same, innovation is expected—and rewarded—and your work matters
You’ll work with – and learn from – the best. Whether you are a paid intern or a full-time new hire direct from campus, you’ll
work with multi-disciplinary teams of experts from Booz Allen and our clients to define and implement lasting solutions.
You’ll have the opportunity to build the career you want. Many Booz Allen employees who began their careers at the entry level
have gone on to become the firm’s leaders and subject matter experts
We care about our world, our communities, and each other. The Spirit of Service is incorporated into the fabric of our business.
We respect and value the ideas and opinions of our staff. Because we believe diverse points of view lead to better ideas, we
encourage thought leadership from all levels and nurture a culture where everyone contributes.
More than 55 percent of our employees come from referrals from existing employees
Booz supports over 500 nonprofit and pro bono projects, help clean up our coasts and waterways, respond to natural and
manmade disasters, build homes for deserving families, and more
WhyBoozeAllen
Hamilton?
March 2016 Introduction to Management Consulting
“At Booz Allen Hamilton, talented professionals find an unmatched
opportunity to become their absolute best.”
Management
Consultant
•Salary $53,403 -
$120,820
•Bonus $581 -
$16,786
•Profit
Disbursement
$1,418 - $22,650
•Total Pay $52,874
- $120,773
Intelligence Analyst
•Salary $53,975 -
$113,635
•Total Pay $53,975
- $113,635
Software Engineer
•Salary $56,785 -
$97,929
•Bonus $137 -
$5,623
•Total Pay $56,785
- $97,929
Senior Management
Consultant
•Salary $61,958 -
$93,287
•Bonus $3,696 -
$29,556
•Total Pay $62,345
- $110,000
Vacation Weeks:
2.8 weeks
http://www.payscale.com/research/US/Employer=Booz%2c_Allen%2c_and_Hamilton/Salary
Revenue per consultant:
$233,185
March 2016 Introduction to Management Consulting
Booz Allen Hamilton, selected Projects and Initiatives.
•Development of
the caBIG "Cancer
biomedical Informatics
Grid“.
caBIG
•Helped the Internal
Revenue Service (IRS)
modernize and shed its
reputation for dismal
customer service.
IRS
•Helped the Government
of the United Arab
Emirates create an
equivalent of the
National Security
Agency.
United Arab
Emirates
“Leaders in government and business are managing high-priority projects that are multidimensional and
increasingly complex. And when results truly count, they’re choosing Booz Allen Hamilton. Our long-
standing relationships with federal agencies give us insight into mission requirements—and help us
anticipate and navigate change.”
Management Consulting

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Management Consulting

  • 1. Alexandros Chatzopoulos Alexandros Veros Nikos Dimitrioglou Theodora Tsakakou Introduction to Management Consulting Global Strategy Consulting Firms March 2016
  • 2.
  • 3. March 2016 Introduction to Management Consulting Problem solving isn’t a thing you do in management consulting; it’s what you do! What is consulting? “Consulting is the process by which an individual or firm assists a client to achieve a stated outcome. The assistance can come in the form of information, recommendations, or actual hands-on work. A consultant is a specialist within a professional area who completes the work necessary to achieve the client’s desired outcome.” Elaine Biech (2007), “The Business of Consulting”, Pfeiffer Identify the Problem Identify the Cause Identify the Solution Implement the Solution
  • 4. March 2016 Introduction to Management Consulting A consultant must be in a position to make an unbiased assessment of any situation. A consultant’s independence allow him to recommend frankly and objectively what the client organization needs to. Milan Kubr (2002), “Management Consulting – A Guide to the Profession”, International Labour Organization Technical Independence •The consultant is in a position to formulate a technical opinion and provide advice independently of what the client believes, or wishes to hear. Financial Independence •The consultant has no financial interest in the course of action taken by the client. Political Independence: •Neither the client organization’s management nor its employees can influence the consultant using political power and connections. Emotional Independence: •The consultant preserves personal detachment and objectivity, irrespective of empathy, friendship, emotional affinities and other personal pressures.
  • 5. March 2016 Introduction to Management Consulting Management Consulting turnover in Europe has been growing in the past three years at an increasing rate. Germany and UK represents the two largest markets in Europe and they are also among the fastest growing ones. TurnoverEmployment Decrease (<-1%) • Spain Stable (-1- +1%) • Romania, Slovenia Moderate (+1%-+5%) • Finland, France, Greece, Ireland Strong (>+5%) • Austria, Germany, Italy, Norway, UK Growth (Avg. Europe = +5,7%)The Management Consulting Industry in Europe The results of the FEACO survey
  • 6. March 2016 Introduction to Management Consulting Management Consulting turnover in Europe has been growing in the past three years at an increasing rate. Germany and UK represents the two largest markets in Europe and they are also among the fastest growing ones. The Management Consulting Industry in Europe The results of the FEACO survey New financial structures have developed and become indispensable for continued competitivity, leveraging capital markets away from the traditional partnerships. Business strategy consulting is done at very high level in the organisation, typically the Board and the CEO. Business strategy consulting is tailor-made thinking. What works for one company will not necessarily work for the other, even in the same industry. (Bain.com)
  • 7. March 2016 Introduction to Management Consulting Trends in Consulting. Interview with Fiona Czerniawska. Czerniawska is the Director of the Think Tank for the Management Consultancies Association (MCA), where she is responsible for research on trends in consulting. http://managementconsultingnews.com/interview-fiona-czerniawska2/ “Clients may feel that no one firm can handle either the scale or complexity of their large projects, and they may want a partnership with five or six firms. Or clients may cut projects down into small pieces that they give to specialist firms.” “The second trend is about pricing strategies. One question that needs to be addressed is how much can a consulting firm shift the payment a client owes them out over a period of years, either amortizing it or simply deferring payments? When do we get to the point that consulting firms are acting as banks? They may end up with the equivalent of a bank’s bad debts.” “The third item on the agenda is offshoring. The issue is not so much about doing work in different parts of the world or high-cost economies versus low-cost economies, but about the balance of costs firms should have going forward. How many high-paid people do you need and how many less expensive people? Do they have to be in the same firm? If not, how do you join them together?”
  • 8. March 2016 Introduction to Management Consulting Significant drivers for consulting services. Top Global Game-Changers™ Report, Association of Management Consulting Firms, 2015 Economies that were once prosperous, such as Greece and Spain, must transform. They need the type of help that consulting firms can provide. However, at this moment they may not have much money to invest in that type of assistance. Although the pace of economic growth in China is slowing, opportunities still abound. The “new normal” in China focuses on quality of life for Chinese citizens, as well as reduced pollution and government debt. Outlined areas are alternative energy, green technology, services and public-private partnerships. The tensions between Russia and Ukraine have created uncertainty in the region. The business environment in Russia is not friendly, and there is a significant impact on business, supply chains, and other countries in the region. Russia is aligning more closely with China and the two countries are collaborating on an agricultural fund. Last years, in addition to the standard BRIC countries, the “MINT” markets (Mexico, Indonesia, Nigeria, and Turkey) were also top of mind when discussing emerging markets. Over the next three decades, the African economy is expected to grow by 50%. East Africa looks particularly attractive for business as this area has 180 million people, is English speaking, and the countries are well integrated. It is expected considerable growth in the Middle East and North Africa, especially in Algeria and Kenya. In emerging markets, there will be business opportunities in oil and gas, utilities, and health care. The Asian Infrastructure Bank is focused on building infrastructure in several Southeast Asian countries (Malaysia, Indonesia, Cambodia). There will be major economic upside when these projects are completed. India has an educated populace, but limited infrastructure. Indonesia has strong political ties in the region, but lacks infrastructure. Singapore is the Switzerland of Asia, as it is very advanced in terms of its economy and infrastructure.
  • 9. March 2016 Introduction to Management Consulting The Big Four accounting and consulting giants together hold 40% of the market. The top four largest consulting firms, all with a heritage in the accountancy sector, known as the Big Four (Deloitte, PwC, EY and KPMG), hold a combined 40% of the total consulting market with the top 200 firms globally distributing nearly 80% of the $125 billion advisory market. The top 10 consultancies account for 52% of the market, while down the line the top 200 service providers with consulting services hold 79% market share, suggesting a non-fragmented and consolidating market.
  • 10. March 2016 Introduction to Management Consulting The Big Four accounting and consulting giants together hold 40% of the market. The top four largest consulting firms, all with a heritage in the accountancy sector, known as the Big Four (Deloitte, PwC, EY and KPMG), hold a combined 40% of the total consulting market with the top 200 firms globally distributing nearly 80% of the $125 billion advisory market. McKinsey & Company – the globe’s largest strategy consultancy has in recent successfully adapted its model to include many new service lines in the technology space, such as McKinsey Advanced Data & Analytics, McKinsey Digital, McKinsey Implementation, McKinsey Recovery & Transformation Services and McKinsey Solutions. Booz Allen maintains its position, Gartner estimates that 98% of its consulting revenue is from the government sector. The negative growth rate of 2.9% is the consequence of cutback spending from the U.S. government sector.
  • 11. March 2016 Introduction to Management Consulting Strategy consulting, is one the most 'high-end' and prestigious segments within the professional services industry.. The market for strategy consulting services consists of five main disciplines: Corporate Strategy, Public Sector Strategy, Mergers & Acquisitions, Organisational Strategy and Functional Strategy. The main task of a strategy consultant is to provide a strategic advice on a certain management topic. Several activities are part of this phase, including data gathering through desk research, surveys and/or interviews, hypothesis-testing, (fact-based) data analysis, setting up a recommendation and subsequently presenting the advice to client management. The implementation of the strategy – known as 'strategy execution' – involves translating strategies to action plans.
  • 12. March 2016 Introduction to Management Consulting Strategy consulting, is the most 'high-end' and prestigious segment within the professional services industry. Across the globe there are thousands of consulting firms that provide strategy consulting services, yet the number of firms that have a global reach and reputation is limited to a much smaller number active in the top of the market.
  • 13. March 2016 Introduction to Management Consulting Strategy consulting, is the most 'high-end' and prestigious segment within the professional services industry. Across the globe there are thousands of consulting firms that provide strategy consulting services, yet the number of firms that have a global reach and reputation is limited to a much smaller number active in the top of the market.
  • 14. March 2016 Introduction to Management Consulting Strategy consulting, is the most 'high-end' and prestigious segment within the professional services industry. Across the globe there are thousands of consulting firms that provide strategy consulting services, yet the number of firms that have a global reach and reputation is limited to a much smaller number active in the top of the market.
  • 15. March 2016 Introduction to Management Consulting Benchmarking the six strategy consulting firms based on nine key performance indicators. The key performance indicators used were: value-creating innovation, managing risk, transforming processes, compliance with new or existing regulations, cost reduction, operational efficiency, growth, expansion to new markets, innovation.
  • 16. March 2016 Introduction to Management Consulting Benchmarking the six strategy consulting firms based on nine key performance indicators. The key performance indicators used were: value-creating innovation, managing risk, transforming processes, compliance with new or existing regulations, cost reduction, operational efficiency, growth, expansion to new markets, innovation.
  • 17. March 2016 Introduction to Management Consulting Strategy consulting, is the most 'high-end' and prestigious segment within the professional services industry. Deloitte is regarded as among the best of all firms at delivering value-creating innovation and at helping its clients manage risk, transform significant processes, and comply with new or existing regulations. BCG, Booz Allen, Roland Berger and Bain must demonstrate it can significantly improve upon perceptions that it can help clients reduce costs, improve operational efficiency, identify and implement options for growth, and comply with new or existing regulations. Worldwide, McKinsey is seen as the most capable of all firms at helping its clients transform significant processes. McKinsey is also considered to be among the most capable firms at helping clients identify and implement options for growth, and expand into new markets or geographies. It is also recognized as among the most capable at driving innovation through an organization. Strategy Capabilities
  • 18.
  • 19. March 2016 Introduction to Management Consulting “Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management, tax and related services to select clients. Business Services & Supplies Industry 225.000 Employees $35.2 B Revenues Website www.deloitte.com Founded 1845 Headquart ers United States Key People Cathy Engelbert Deloitte has more than 220,000 professionals at member firms delivering services in more than 150 countries and territories. The workforce consists of more than 160.000 consultants and over 10.000 partners.
  • 20. March 2016 Introduction to Management Consulting “Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management, tax and related services to select clients. Deloitte has more than 220,000 professionals at member firms delivering services in more than 150 countries and territories. 11,4 10,1 6,5 3,2 3 Consulting Audit Tax & Legal ERS FA +6.8% +10.3% +2.5% +7.7% +4.2% 0 2 4 6 8 10 12 14 16 18 20 Revenue by region Americas AMEA Asia Pacific Revenuebybusiness
  • 21. March 2016 Introduction to Management Consulting Deloitte serves clients in more than 150 countries and territories. Deloitte provides industry-leading audit, consulting, tax, and advisory services to many of the world's most admired brands, including 80% of the Fortune 500. “Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide management consulting services. These firms are members of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”). Each DTTL member firm provides services in particular geographic areas and is subject to the laws and professional regulations of the particular country or countries in which it operates.
  • 22. March 2016 Introduction to Management Consulting For more than 100 years, clients have relied on Deloitte LLP and its predecessor organizations for solutions to their ever-changing needs. 1833- 1849 • William Deloitte starts work as an accountant (1833). • William Deloitte opens office in London. Deloitte is founded (1845). • W.W.Deloitte is first person ever to be appointed as independent auditor (1849). 1850- 1869 • First partner ever with Thomas Greenwood. Name change to Deloitte and Greenwood (1857). • Partnership with John George Griffinths. Firm is known as Deloitte, Dever, Griffiths & Co. (1869). 1870- 1900 • Auditing in New York begins with a soap and candle business Procter & Gamble. First overseas office in New York(1880). • George Touche establishes his own firm in London (1898). • Touche, Niven &Co. formed in NYC (1900). 1900- 1950 • Deloitte opens offices in Brazil (1911). • Arthur Hazleton Carter from Haskin & Sells convinces U.S.Congress that independent audits should be mandatory for public corporations (1933). 1950- 2000 • Deloitte merges with Haskins & sells to become Deloitte Haskins & Sells (1952). • Touche, Ross, Bailey & Smart founded merger between Canada and UK firm (1960). • The name Deloitte Haskins and Sells is adopted (1978). 2000- Today • Single global brand (2003). • 14th consecutive year of continued growth (2007). • Largest private professional services network in the world (today). A timeline of Deloitte’s history. More than a century of exceeding high expectations.
  • 23. March 2016 Introduction to Management Consulting Deloitte’s vision is unchanging: We aspire to be the Standard of Excellence, the first choice of the most sought-after clients and talent. Deloitte’s shared values lies in inclusion, collaboration, high performance and opportunity. Integrity •Nothing is more important than reputation •Demonstration of a strong commitment to sustainable business practices Outstandingvaluetomarkets&clients •Help both the capital markets and the member firm clients operate more effectively •Constant vigilance and unrelenting commitment Commitmenttoeachother •Nurture and preserve the culture of borderless collegiality which is a competitive advantage for Deloitte •Support Deloitte’s people Strengthfromculturaldiversity •The fact that Deloitte’s member firm clients’ business challenges are complex and benefit from multidimensional thinking helps Deloitte’s people to grow into better professionals and leaders.
  • 24. March 2016 Introduction to Management Consulting Deloitte member firms offer clients a broad range of audit, consulting, financial advisory, risk, and tax services. Deloitte client service teams, under the leadership of a Lead Client Service Partner, help create powerful business solutions for organizations operating anywhere in the world. ServicesIndustries
  • 25. March 2016 Introduction to Management Consulting “Executable strategy. Extraordinary insights. “ Deloitte’s Consulting strategy and operations practice works with senior executives to help them solve their toughest and most complex problems by bringing an approach to executable strategy that combines deep industry knowledge, rigorous analysis, and insight to enable confident action. •Increasing geopolitical changes •Escalating economic volatility and uncertainty •Rapidly shifting technology paradigms •Regulatory changes •Fluid geographic challenges Strategy •Platon Group •Urgentis Digital Crisis Solutions •McColl Partners •Banyan Branch •NXG Business Solutions •Quattro Innovation Group •Digicon Strategic acquisitions
  • 26. March 2016 Introduction to Management Consulting That’s what the people at Deloitte say make it one of the best places to work. What’s great about the people? That’s an easy answer. They are exceptional. Each person is unique and valued for that, among the best and brightest in the business, and takes pride in his or her achievements and the success of others. 10.247 163.676 36.478 Partners and principals Professional staff Administrative staff Employeesbylevel Employeesbyregion 92.804 74.778 42.819 Americas Europe/Middle East/Africa Asia Pacific
  • 27. March 2016 Introduction to Management Consulting “Our recruitment process is just as much an opportunity for you to find out about us as it is for us to assess you. “ Deloitte’s Consulting strategy and operations practice works with senior executives to help them solve their toughest and most complex problems by bringing an approach to executable strategy that combines deep industry knowledge, rigorous analysis, and insight to enable confident action. Initial screening When you submit your online application, it will be given directly to the correct recruitment team member. They will then assess your experience to see how well it matches the job description (which will also have been hosted on the website for you to see when you applied). The more information you provide to demonstrate a good match the better. Testing For some roles we may require you to complete either psychometric or skills based tests. Or we may ask you to consider a case study and give us your views on how you would tackle a client’s business problems. Interview The more senior the role you are applying for the more interviews you can expect to attend. Our interviews are competency based and are conducted by a trained interviewer. This will be a recruiter or manager depending on the role. This is also your opportunity to ask any questions that matter to you. Final assessment The final stage will be a more in depth discussion of your experience. You may also be asked to make a presentation or take part in a group discussion. This will be with key people and often the lead partner from the team you will work for if you are successful.
  • 28. March 2016 Introduction to Management Consulting How long you've been working, your role at the company and your city are the major compensation drivers at Deloitte. Management Consultant • Salary $64,265 - $136,190 • Bonus $2,500 - $25,282 • Total Pay $64,265 - $161,238 I.T. Consultant • Salary $57,508 - $101,367 • Bonus $2,281 - $14,795 • Total Pay $57,652 - $100,671 Business Consultant • Salary $49,316 - $90,433 • Bonus $1,135 - $16,515 • Total Pay $49,316 - $93,408 Senior Technical Consultant • Salary $73,481 - $123,417 • Bonus $1,546 - $14,544 • Profit Disbursement $918 - $10,620 • Total Pay $74,635- $131,658 Vacation Weeks: 3.6 weeks http://www.payscale.com/research/US/Employer=Deloitte/Salary Revenue per consultant: $220,000
  • 29. March 2016 Introduction to Management Consulting http://www.payscale.com/research/US/Employer=Deloitte/Salary Deloitte, selected Projects and Initiatives. The Deloitte network is committed to driving societal change and promoting environmental sustainability. Working in innovative ways with government, non-profit organizations, and civil society, we are designing and delivering solutions that contribute to a sustainable and prosperous future for all. Projects and Initiatives IMPACT Day is a year-round celebration of Deloitte’s commitment to local communities. Member firms around the world host IMPACT Day activities where Deloitte professionals spend the day volunteering. In 2013, Deloitte Ireland launched a new international skills-based volunteering program with Nurture Africa. Seventeen staff from the Deloitte Ireland’s Dublin office traveled to Uganda for a two-week placement where they provided skills-based volunteering, including accounting, finance, and consultancy advice to local community-development projects. Deloitte Portugal's 2013 holiday season community campaign included a variety of initiatives promoting giving and helping the country's underprivileged citizens. The firm supported 13 social organizations with in-kind and cash donations, and more than 120 Deloitte Portugal professionals volunteered with the homeless in Lisbon and Oporto. Micro-Tyco is an entrepreneurial challenge established by Wildhearts, a Deloitte UK Social Innovation Pioneers alumnus. They are helping to develop young people’s entrepreneurial skills, while raising money that is invested in micro-loans for women in developing countries.
  • 30.
  • 31. March 2016 Introduction to Management Consulting The Boston Consulting Group (BCG) is a multinational management consulting firm with 85 offices in 48 countries. BCG work with the clients to build the capabilities that enable organizations to achieve sustainable advantage. Website www.bcg.com Founded 1963 Headquarters Boston, Massachusetts, US Key People Rich Lesser, President & CEO Revenue $4,5B Industry Business Services & Supplies
  • 32. March 2016 Introduction to Management Consulting The Boston Consulting Group (BCG) is a multinational management consulting firm with 85 offices in 48 countries. BCG work with the clients to build the capabilities that enable organizations to achieve sustainable advantage. BCGThroughtheYears
  • 33. 1963: Bruce D. Henderson founds BCG. 1966: BCG becomes the first western strategy consulting firm in Japan. 1968: Sandra Moose joins BCG as one of the first female consultants in the industry. 1973: BCG expands to Europe 1985: The firms completes its first project in China. 1992: An era ends with Bruce Henderson’s passing. 2004: BCG publishes its first social impact report, Making a Difference. 2007: Fortune names BCG the best small company in America. 2013: BCG celebrates 50 years. March 2016 Introduction to Management Consulting The Boston Consulting Group (BCG) is a multinational management consulting firm with 85 offices in 48 countries. BCG work with the clients to build the capabilities that enable organizations to achieve sustainable advantage. BCGThroughtheYears
  • 34. March 2016 Introduction to Management Consulting The Boston Consulting Group (BCG) is a multinational management consulting firm with 85 offices in 48 countries. BCG work with the clients to build the capabilities that enable organizations to achieve sustainable advantage. Forbes: The 25 Best Places to Work No. 10 BCG Company rating: 4.2/5.0 advises clients in the private, public, and not-for-profits sectors around the world. is considered one of the most prestigious management consulting firms in a branche-internal survey. is a global firm, comprising more than 12,000 total staff worldwide, 6,200 of whom are consultants. Also, BCG has more than 900 partners and more than 18,000 alumni.
  • 35. March 2016 Introduction to Management Consulting BCG’s mission is to bring the right people together to challenge established thinking and drive transformation. A strong culture anchored in a clear set of values helps make BCG a market leader and a rewarding inspiring place to work. “We have changed the whole nature of American business. And tomorrow we can change the world, too.” Bruce Henderson, Founder and CEO, 1963-1980 Integrity Distinguishing right from wrong and doing the right thing. Respect for the Individual Regardless of position, BCG treats people with consideration. Diversity Accept, value and incorporate the contribution of people from a wide variety of backgrounds. Clients come first BCG measures success by their clients’ success. The strategic perspective Seek competitive advantage for clients. Value delivered Committed to creating value for their customers. Partnership A partnership perspective guides BCG’s relationships both internally and with clients. Expanding the art of the possible Not simply apply best practice but invent it. Social Impact BCG seeks to have a positive and lasting impact beyond the business domain.
  • 36. March 2016 Introduction to Management Consulting BCG’s brings industry expertise to 20 industries through 19 capabilities. Industry expertise • Automotive • Biopharmaceuticals • Consumer Products • Education • Energy & Environment • Engineered Products & Infrastructure Industry expertise • Financial Institutions • Health Care Payers & Providers • Insurance • Media & Entertainment • Medical Devices & Technology • Metals & Mining • Private Equity & Principal Investment Industry expertise • Process Industries & Building Materials • Public Sector • Retail • Social Sector • Technology Industries • Telecommunications • Transportation, Travel & Tourism Capabilities include: Big Data & Advanced Analytics, Change Management, Corporate Development & Finance, Growth, Innovation & Product Development, Lean & Manufacturing, M&A and Divestitures, Operations, Strategy, Sustainability, Technology & Digital Transformation.
  • 37. March 2016 Introduction to Management Consulting BCG seeks to identify clients real needs, not just deliver good work. In trade- offs between BCG’s and a client’s interest, the client comes first. “Our clients include many of the world’s most ambitious organizations. Many of them rank among the world’s 500 largest companies, but we also advise midsized businesses, nonprofit organizations and government agencies.’’ Clients Served Google IBM Aetna Pfizer American Airlines Ford Motor Company Tata Group Harvard School of Public Health Russian Ministry of Energy, Government of Canada, United States Agency for International Development
  • 38. March 2016 Introduction to Management Consulting When BCG adopted “strategy” as its specialty, it ignited a process that would revolutionize business management forever. “A punch between the eyes.’’ Bruce D. Henderson At BCG, ideas create value. The experience curve and the growth share matrix, with their insights into competitive advantage, set the stage for future developments and initiatives. Perspectives In 1964 BCG began mailing concise essays designed to stimulate senior management thinking on a range of business issues. The pieces would be called Perspectives. Example Perspectives are: "The Product Portfolio", 1970. "The Pricing Paradox", 1970. "The Rule of Three and Four", 1976. "Sustained Success", 1984. "Time-Based Results", 1993.
  • 39. March 2016 Introduction to Management Consulting BCG's recruiting process is notoriously demanding, typically taking candidates through multiple rounds of case -and experience- based interviews. In 2013, career review site Glassdoor ranked BCG as the 3rd most difficult company with which to interview. Graduates applying for entry-level “associate” or “consultant” roles can expect to be faced with a rigorous application process, comprising an online test and at least two rounds of interviews. There is a heavy weighting towards case studies at each of the interview stages, which is designed to imitate the kind of client work undertaken by consultants at the firm. Stage One • CV review Stage Two • Online test Stage Three • Interview stage
  • 40. March 2016 Introduction to Management Consulting BCG's recruiting process is notoriously demanding, typically taking candidates through multiple rounds of case -and experience- based interviews. In 2013, career review site Glassdoor ranked BCG as the 3rd most difficult company with which to interview. If a candidate has a bachelor's or master's degree, he will join as a Junior Associate or Associate, respectively. If he has obtained a PhD degree in a relevant field of study (e.g., financial economics, financial accounting, or valuation) he will start as a Junior Consultant. New hires with an MBA from a top international business school and new hires with relevant previous work experience may enter at regular Consultant level. From Consultant level, it typically takes 24–36 months to advance to Project Leader. Partner Principal Project Leader Consultant Associate
  • 41. March 2016 Introduction to Management Consulting It is not unusual for people who work at The Boston Consulting Group, Inc. to earn generous salaries — average pay comes to $91K annually. Management Consultant •Salary $74,519 - $154,563 •Bonus $5,500 - $45,000 •Profit Disbursement $4,055 - $29,590 •Total Pay $83,224 - $205,784 Information Technology Specialist •Salary $34,064 - $90,159 •Bonus $297,91 - $7,542 •Total Pay $35,275 - $93,658 Financial Analyst •Salary $49,161 - $88,938 •Bonus $1,151 - $15,570 •Profit Disbursement $716 - $9,598 •Total Pay $49,639 - $103,329 Human Resources Manager •Salary $67,133 - $125,657 •Bonus $2,314 - $22,644 •Profit Disbursement $1,432 - $15,241 •Total Pay $76,096 - $153,153 Vacation Weeks: 3.0 weeks http://www.payscale.com/research/US/Employer=The_Boston_Consulting_Group,_Inc./Salary Revenue per consultant: $379,163
  • 42. March 2016 Introduction to Management Consulting http://www.payscale.com/research/US/Employer=The_Boston_Consulting_Group,_Inc./Salary BCG, selected Projects and Initiatives. Social impact is a core part of BCG's values. Our work in the social sector is an expression of our commitment to bringing the best of our capabilities to everything we do. BCG works with global social impact partners—Save the Children, the World Food Programme, the Bill and Melinda Gates Foundation, WWF, and Teach For All—and partner with many local organizations with the goal of making a tangible and lasting difference to the world in which we live. Projects and Initiatives European Transportation Improvement Project Teamed with Rockefeller Foundation, to improve the lives of the world’s poor Helped a pharmaceutical company to become the leader in the treatment of a complex disease
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  • 44. March 2016 Introduction to Management Consulting McKinsey & Company is a global management consulting firm that serves leading businesses, governments, and not-for-profits. McKinsey is a global firm, comprising more than 9,000 consultants and nearly 2,000 research and information professionals as well as an alumni club of more than 26,000. Website www.mckinsey.com Founded 1926 Country United States Global Managing Director Dominic Barton Industry Business Services & Supplies Employees 17.000 Sales $8.3 B Forbes: The 25 Best Places to Work No. 2 McKinsey & Company Company rating: 4.5/5.0
  • 45. March 2016 Introduction to Management Consulting James O. McKinsey, a University of Chicago professor and expert on management accounting, establishes his eponymous consulting firm. McKinsey a global firm with a rich history which dates back in 1926. Inventors of the GE- McKinsey Matrix.
  • 46. March 2016 Introduction to Management Consulting James O. McKinsey, a University of Chicago professor and expert on management accounting, establishes his eponymous consulting firm. McKinsey a global firm with a rich history which dates back in 1926.
  • 47. March 2016 Introduction to Management Consulting McKinsey & Company is a global management consulting firm that serves leading businesses, governments, and not-for-profits. McKinsey is a global firm, comprising more than 9,000 consultants and nearly 2,000 research and information professionals as well as an alumni club of more than 26,000. Employees Others Consultants Research
  • 48. March 2016 Introduction to Management Consulting McKinsey is serving a broad mix of private, public, and social-sector organizations globally. McKinsey operates 109 offices in more than 60 countries. The majority of their clients are located in Europe. No headquarters in the traditional sense. The worldwide managing director, elected by the partners, chooses his or her home office, currently London. “Everything can be measured, and what gets measured gets managed"
  • 49. March 2016 Introduction to Management Consulting McKinsey strive to build a relationship of trust with every client, for the long- term. 70% of McKinsey’s work is from clients served for over 10 years McKinsey’s mission is to help our clients make distinctive, lasting, and substantial improvements in their performance and to build a great firm that attracts, develops, excites, and retains exceptional people. ClientsServed •AT&T •BBC •NBA •USPS •General Electric •Johnson & Johnson •Siemens •Home Depot •Bank of England & World Bank •Oxford University •Mitsubishi •Royal Dutch Shell •City of Chicago -Governments of United Kingdom, Mexico & Taiwan McKinsey clients include the majority of the 100 largest industrial corporations in the world. On the public sector, the firm has served 30 governments in OECD countries and more than 45 governments in developing nations
  • 50. March 2016 Introduction to Management Consulting McKinsey strive to build a relationship of trust with every client, for the long- term. Adheretothehighestprofessionalstandards •put client interests ahead of the firm’s •observe high ethical standards •preserve client confidences •maintain an independent perspective •manage client and firm resources cost-effectively Improveourclients’performancesignificantly •follow the top- management approach •use our global network to deliver the best of the firm to all clients •bring innovations in management practice to clients •build client capabilities to sustain improvement •build enduring relationships based on trust Createanunrivaledenvironmentfor exceptionalpeople •be nonhierarchical and inclusive •sustain a caring meritocracy •develop one another through apprenticeship and mentoring •uphold the obligation to dissent •govern ourselves as a “one firm” partnership McKinsey Values McKinsey’s mission is to help our clients make distinctive, lasting, and substantial improvements in their performance and to build a great firm that attracts, develops, excites, and retains exceptional people.
  • 51. March 2016 Introduction to Management Consulting McKinsey is offering services to all of 22 industries worldwide. 22 industry practices draws upon McKinsey experts from around the world to pool their industry expertise and develop perspectives, resources and capabilities in order to prepare their clients for the challenges and opportunities ahead. Industries • Advanced Electronics • Aerospace & Defense • Automotive & Assembly • Chemicals • Consumer Packaged Goods • Electric Power & Natural Gas • Financial Services Industries • Healthcare Systems & Services • High Tech • Infrastructure • Media & Entertainment • Metals & Mining • Oil & Gas • Paper & Forest Products • Pharmaceuticals & Medical Products Industries • Private Equity & Principal Investors • Public Sector • Retail • Semiconductors • Social Sector • Telecommunications • Travel, Transport & Logistics
  • 52. March 2016 Introduction to Management Consulting McKinsey is offering services through 12 functional groups. McKinsey offer clients the expertise and capabilities they need to achieve best practice and define next practice to boost their performance for the long term. BusinessFunctions • McKinsey Analytics • Business Technology • McKinsey Digital • McKinsey Implementation • Learning Programs for Clients • Marketing & Sales • Operations • Organization • McKinsey Recovery & Transformation Services • Risk • Strategy & Corporate Finance • Sustainability & Resource Productivity Technologists from Digital Labs develop rapid prototypes, build custom software and apps, and embed recommendations directly in clients’ existing technology platforms. Data experts from McKinsey Analytics build and maintain advanced data models that allow our clients to generate insights and make better, faster decisions. Turnaround executives from McKinsey Recovery & Transformation Services help set distressed or failing businesses back on a course to long-term financial health.
  • 53. March 2016 Introduction to Management Consulting The McKinsey Way. Like any strong organization, the Firm has a powerful corporate culture based on shared values and common experiences. The Firm has its own jargon too. It is full of acronyms: EM, ED, DCS, ITP, ELT, BPR, and so forth. McKinsey-ites call their assignments or projects “engagements.” MECE stands for “mutually exclusive, collectively exhaustive” and it is a sine qua non of the problem-solving process at McKinsey. MECE gets pounded into every new associate’s head from the moment of entering the Firm. MECE structures your thinking with maximum clarity (hence minimum confusion) and maximum completeness. MECE starts at the top level of your solution—the list of issues making up the problem you have to solve. Ethan M. Rasiel (1999), “The McKinsey Way”, McGraw-Hill
  • 54. March 2016 Introduction to Management Consulting Join McKinsey. Don’t just come to work. Come to change. Why? to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors a community of people they enjoy and teams that work well together meaningful work where their skills have impact and make a difference in the world to constantly learn and grow and to view the world as their classroom McKinsey Work •McKinsey clients bring their most complex issues to solve. McKinsey people and values •In 100+ offices in more than 60 countries, there's tremendous diversity in our people and work, all operating as one firm. Your growth at McKinsey •McKinsey believe in and support their people, investing more than $100 million annually in their ongoing training and development. “We are a single global partnership united by a strong set of values, focused on client impact. Our firm is owned by 1,400 plus partners, spread across Europe, the Americas, Asia Pacific, the Middle East and Africa.”
  • 55. March 2016 Introduction to Management Consulting Join McKinsey. Don’t just come to work. Come to change. Director (Senior Partner) Principal (Partner) Associate Principal (Junior Partner) Engagement Manager Associate Business Analyst Junior Business Analyst Consulting • The key to McKinsey client service is a combination of McKinsey people, world- class problem solving, deep industry and functional expertise, and the tools and capabilities to support execution and make change happen. Research & analytics • McKinsey knowledge professionals work hand in hand with our consultants to help solve clients' most important problems. Digital & data services • McKinsey combine traditional world-class consulting with specialized expertise in areas such as digital and data analytics, business turn around, operations, and software development and design. Internal services • McKinsey’s internal-services professionals work in roles such as HR, IT, legal, and finance to support client teams around the world and run a world-class organization. “At McKinsey, much of our days are spent in teams—it's a big part of our culture. Diversity and inclusion is not a program at McKinsey, it’s not an effort or a department. It’s who we are and what we respect. ”
  • 56. March 2016 Introduction to Management Consulting McKinsey’s rigorous selection process takes place in four rounds. •Problem solving (Numeracy and Analysis Test + Case •Behavioral aspects (Personal Experience Interview) 1st Round •1x 50min interview •One case •Personal Experience Interview 2nd Round •2x 50min interview •Two cases •Personal Experience Interview 3rd Round •3x 50min interview •Three cases •Personal Experience Interview Final Round During the ‘Personal Experience Interview’ you will be asked to describe examples from your past that illustrate your skills in one or more of the following broad areas: Leadership, Impact on others, Achieving Challenging Goals Through the rigorous selection process the interviewer is seeking answers on two questions: Can I send you to a client on day 1? Can I spend 5 hours on a car/plane with you?
  • 57. March 2016 Introduction to Management Consulting "McKinsey just might be the most influential collection of talent in the world." Management Consultant •Salary $71,954 - $174,524 •Bonus $4,949 - $34,521 •Profit Disbursement $1,197 - $15,348 •Total Pay $76,978 - $208,721 Executive Assistant •Salary $36,098 - $85,387 •Bonus $415,41 - $5,804 •Total Pay $35,684 - $94,309 Business Analyst •Salary $50,153 - $91,411 •Bonus $2,042 - $19,228 •Total Pay $49,232 - $103,453 Business Consultant •Salary $42,387 - $130,425 •Bonus $2,699 - $23,965 •Total Pay $43,497 - $168,185 Vacation Weeks: 3.4 weeks http://www.payscale.com/research/US/Employer=McKinsey_%26_Company%2c_Inc./Salary Revenue per consultant: $922,000 / $488,235
  • 58. March 2016 Introduction to Management Consulting McKinsey, selected Projects and Initiatives. MSI-an independent non-profit organization founded by McKinsey & Company which brings together expert problem solvers to develop innovative approaches to complex social challenges. MSI houses individual programs, each of which focuses on a single issue and works with different partners to design and implement solutions. “Generation”, the first program of MSI, is working to close the skills gap and improve career prospects for the largest generation in history. Helped organize NASA into an organization that relies heavily on contractors. Implemented a turnaround for the city of Glasgow (Problems with crime and unemployment). Corporate structure for NationsBank and Re-organization of General Motors.
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  • 60. March 2016 Introduction to Management Consulting Bain & Company is one of the world's leading management consulting firms. Bain & Company is one of the world's leading management consulting firms. works with top executives to help them make better decisions, convert those decisions to actions and deliver the sustainable success they desire. Industry Management Consulting Employees 5,700 Sales $ 2,2B Website www.bain.com Founded 1973 Headquarters Boston, Massachusetts, US Worldwide Managing Director Bob Bechec “Bain comes up with results that are actually implementable. That is their strength compared to other consulting companies.”
  • 61. March 2016 Introduction to Management Consulting Bain & Company is one of the world's leading management consulting firms. Bain & Company is one of the world's leading management consulting firms. works with top executives to help them make better decisions, convert those decisions to actions and deliver the sustainable success they desire. Results not reports •Bain was founded in 1973 on the principle that clients should get results—not just reports— from their consultants. Put our money where our mouth is •Bain engages in various "tied economics" arrangements with our clients. That allows us to better align our financial incentives with client outcomes. Bain Capital •In 1984, Bill Bain and his partners set out to apply the same results-oriented approach to the private equity market. Private equity consulting •Bain pioneered strategic consulting for private equity firms, providing strategic due diligence during acquisition and hands-on performance improvement for portfolio companies. The Bridgespan Group •Bain believes that nonprofit organizations should have the same access to results as for- profit businesses. In 2000, this belief launched The Bridgespan Group, the first firm to deliver high-level strategy consulting services to the nonprofit sector. Net Promoter® Score •Bain has developed an innovative metric to evaluate the health of our clients' customer assets. HistoryofInnovation
  • 62. March 2016 Introduction to Management Consulting “Shared Ambition, True Resorts” - Bain’s core philosophy. For 40 years, Bain have been passionate about achieving better results for their clients—results that go beyond financial and are uniquely tailored, pragmatic, holistic and enduring. Shared Ambition Bain approaches every client's business as if it were our own. We believe a consulting firm should be more than an advisor. We put ourselves in our clients' shoes, align our incentives with their objectives, and collaborate to unlock the full potential of their business. This builds deep and enjoyable relationships. True Results We were focused on results long before it became fashionable, and we continue to raise the bar for the industry. True Results require tailored solutions not limited by boundaries of departments, industries, geographies, or hierarchies. True Results are pragmatic and action- oriented, enduring and repeatable.
  • 63. March 2016 Introduction to Management Consulting Four-decade track record for helping to transform the world’s great companies into sharper, smarter, better versions of themselves. Large multinational corporations, Leading private equity firms, Midsize companies, Small start-ups and Nonprofit organizations, all trust Bain for their consulting needs. Clients Served Chrysler Colin Powell Initiative Continental Airlines Digital Equipment Corporation Eagle Snacks General Dynamics Government of Korea Microsoft Motorola Nature Conservancy of Hawaii Philip Morris Texas Instruments
  • 64. March 2016 Introduction to Management Consulting A Worldwide Reach: 53 offices in 34 countries, collective knowledge, experience and global network. Bain, we works seamlessly together as one firm to serve their clients wherever they need them. They have 53 offices in 34 countries around the world. Bain make their collective knowledge, experience and global network available to their clients. “Bain has grown by 15% per year over the last 20 years, with another double-digit year last year.”
  • 65. March 2016 Introduction to Management Consulting Bain is offering services to 14 industries worldwide….. Bain has extensive experience across all industries. Our highly customized teams bring each client a combination of deep industry knowledge and expert perspectives from other industries on the challenge at stake, to offer our clients fresh perspectives and breakthrough business insights.. Industries Airlines & Transportation Consumer Products Financial Services Healthcare Industrial Goods & Services Industries Media Metals & Mining Oil & Gas Private Equity Retail Industries Social & Public Security Technology Telecommunications Utilities & Alternative Energy
  • 66. March 2016 Introduction to Management Consulting ….through 12 distinct capabilities practice areas. Bain has extensive experience across all industries. Highly customized teams bring each client a combination of deep industry knowledge and expert perspectives from other industries on the challenge at stake, to offer our clients fresh perspectives and breakthrough business insights. Strategy Business Functions •Performance Improvement •Private Equity •Customer Strategy & Marketing •Organization •Digital •Advanced Analytics •Mergers & Acquisitions •Information Technology •Sustainability •Transformation •Results Delivery®  We deliver results, not reports  We measure our success by your results  We tell it like it is  We have people you can work with
  • 67. March 2016 Introduction to Management Consulting “Act like business partners, not academic advisors” Leadership •We believe in demonstrating a "one team" attitude, with a sharp focus on winning and achieving results Our team •We have a collaborative working style that emphasizes teamwork, trust, and tolerance for diverging opinions True North •We have an unswerving commitment to always do right by our clients, people and community BainValues Bain’s mission is to help our clients set new standards of excellence in their industries, not follow the pack with off-the-shelf solutions.
  • 68. March 2016 Introduction to Management Consulting Bain is consistently voted as one of the best places to work. Bain is a global firm, comprising more than 5,700 employees. The majority of careers are in Consulting and but there is also a significant amount of talented people on corporate side too. Although management consulting is Bain & Company's core business, it takes a huge team of talented individuals around the world to support it. Functions Legal Recruiting Human Resources Marketing & Communications Design and Creative Services Finance Technical Services Group Training Executive Assistants Information Services Office Services and Reception Product, Practice, Knowledge (PPK) Advanced Analytics
  • 69. March 2016 Introduction to Management Consulting Looking for all-rounders — independent thinkers who thrive as part of a team. Why? Our collaborative working style emphasizes teamwork, trust, and tolerance for diverging opinions. We have a passion for our clients' true results and a pragmatic drive for action that starts Monday morning 8am and doesn't let up. We rally clients with our infectious energy, to make change stick. We support and are supported to develop our own personal results stories. We balance challenging and co-creating with our clients, building the internal capabilities required for them to create repeatable results. We work hard, but we don't take ourselves too seriously. We enjoy what we do and we laugh a lot...most often at ourselves. “Join Bain. It feels different to work with us.” Undergrad & Masters Join Bain as Associate Consultants or Associate Consultant Interns 1st & 2nd round: Two 30-45 minute case interviews MBA candidates Join Bain as consultants or summer associates 1st round: Two 40-45 minute case interviews 2nd round: Three 40-45 interviews: 1 case, 1 experience, 1 written Advanced professional degrees Join Bain as summer associates, associate consultants or consultants 1st round: Two 40-45 minute case interviews 2nd round: Three 40-45 interviews: 1 case, 1 experience, 1 written Experienced professionals (fewer than three years) Join Bain as Associate Consultant Candidates will complete both case and experience interviews. Some candidates will share their work experience.
  • 70. March 2016 Introduction to Management Consulting Looking for all-rounders — independent thinkers who thrive as part of a team. “Vacation Weeks: 2.9 weeks” Management Consultant •Salary $45,615 - $147,703 •Bonus $3,937 - $44,915 •Profit Disbursement $1,271 - $17,488 •Total Pay $45,615 - $191,347 Business Consultant •Salary $47,562 - $104,455 •Bonus $2,803 - $30,720 •Total Pay $48,038 - $129,175 Associate Business Consultant •Salary $49,000 - $81,231 •Bonus $2,321 - $15,467 •Total Pay $51,952 - $91,512 Business Analyst •Salary $47,878 - $84,943 •Total Pay $43,076 - $89,465 http://www.payscale.com/research/US/Employer=Bain_%26_Company_Inc./Salary Revenue per consultant: $385,964
  • 71. March 2016 Introduction to Management Consulting Projects and Initiatives Reviewed scope and pace of $2B SAP roll-out for an oil and gas company. Assessed and turned around $2B mega-program with large South American bank, among the top 20 worldwide. Bain helped expand the learning day for children in low income communities through our pro bono work with Citizen Schools. Projects and Initiatives Bain continue to bring innovative zeal to the sector with unique forums and partnerships that encourage sector-wide and cross- sector collaboration to elevate impact—leveraging proprietary Bain tools, such as the Net Promoter® System (NPS). Helping to found and then incubate The Bridgespan Group, a professional services firm dedicated to helping nonprofits and philanthropists achieve the same breakthrough strategy and results as our corporate clients. Bain is redefining social impact globally, locally and individually. Bain address the world's most pressing social issues through our multifaceted, global program focused on driving broad, enduring change. Bain, selected Projects and Initiatives.
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  • 73. March 2016 Introduction to Management Consulting Roland Berger, founded in 1967, is the only leading global consultancy of German heritage and European origin. With 2,400 employees working in 36 countries, Roland Berger has successful operations in all major international markets. Furthermore the firm has 220 partners. Website www.rolandberger.com Founded 1967 Country Munich, Germany Global Managing Director Charles-Edouard Bouée Industry Business Services & Supplies Employees 2.400 Sales $1.2B At Roland Berger, we combine sound analyses with creative strategies that generate real and sustainable value for the client.
  • 74. March 2016 Introduction to Management Consulting Roland Berger, founded in 1967, is the only leading global consultancy of German heritage and European origin. The company announced a rebranding of its business in September 2015, introducing a logo it describes as a "titanium B" combined with the lettering "Roland Berger", dropping "Strategy Consultants" from the company name. 2010: Roland Berger retires from operational management, Honorary Chairman of the supervisory Board (2010) 2000s: 1b. DEM revenues (2001), Roland Berger is the chairman and the management team is elected by the Partners 1990s: growth mostly in the East, partnership buys back the shares from Deutsche Bank (1998) 1980s: growth, specialization in strategy, Deutsche Bank acquires a stake (1988) 1970s: new colleagues on board, partnership-based consultancy, 100 people workforce, global expansion by establishing offices abroad 1967: TUI project (today the world’s largest travel operators) Company founder Roland Berger established the firm in 1967, after four years of working for Gennaro Boston Associati in Boston and Milan, Italy. By 1987 the firm became the largest consultancy in Germany, with sales over DM 100 million.
  • 75. March 2016 Introduction to Management Consulting Roland Berger, founded in 1967, is the only leading global consultancy of German heritage and European origin. Roland Berger founded the firm in Munich in 1967, growing it into a major player in its field and employing 100 staff within a decade of its founding. Creative strategies that work In 1980, for example, it became the first European firm to gain acceptance into the U.S. Association of Management Consulting Firms (formerly ACME). Deutsche Bank bought a majority stake in the firm in 1988, which added restrictions to the firm's intentions to establish itself Stateside. Published three times a year in German, English, and Chinese, the firm's THINK ACT magazine discusses perspectives and opinions on top issues relevant to business decision makers.
  • 76. March 2016 Introduction to Management Consulting Everybody needs clearly defined values they can support and that make a difference to them. The same applies to companies. THERE'S AN IDEA BEHIND EVERY WORD 2016 Vault Rankings #6Best Consulting Firms for International Opportunities #10Best Consulting Firms for Formal Training #26Vault Consulting 50 “Our values of ENTREPRENEURSHIP, EXCELLENCE and EMPATHY define our identity as a strategy consultancy and the people who work for us. That’s why we seek and encourage colleagues who share these values. At the same time, each employee is unique and as distinctive as their fingerprint.”
  • 77. March 2016 Introduction to Management Consulting Roland Berger embraces social commitment and supports the exchange of socially relevant ideas. “We want to do more than just offer financial support. We provide non-profit organizations, initiatives and cultural institutions with what we do best: creative strategies.”ProBonoWork •Adie •Munich’s Puppet Theater •Focus : HOPE •Instituto Ethos •State Russian Museum •UNHCR network HELPIN CorporateSocial Responsibility •Employees (Health and Security, Code of Conduct, Equal Treatment, Career Development, Diversified workforce, Balancing career and family) •Society (Education, Roland Berger Foundation) •Environment (eco-balance – green business) •Customers (Product Responsibility, Data protection/client confidentiality)
  • 78. March 2016 Introduction to Management Consulting In Roland Berger we know what really matters to our clients. We have expertise in all major sectors of industry. And the reason is simple: Many of our consultants did not start out as consultants. Industries Automotive Consumer Goods & Retail Energy & Chemicals Engineered Products & High Tech Financial Services Industries InfoCom Pharma & Healthcare Public Services, Transportation COMPETENCECENTER INDUSTRYSPECIFIC "It's character that creates impact"
  • 79. March 2016 Introduction to Management Consulting In Roland Berger we think in terms of goals. Successful strategies generally exhibit three common attributes. First, they are rooted in excellent analysis of business reality. Second, they are tailored to the unique competitive situation of each individual client, for whom they aim to create lasting value. Third, they are firmly anchored in the client company and lived out by each and every employee. FUNCTION ORIENTED Corporate Development Information Management Marketing & Sales Operations Strategy Restructuring & Corporate Finance We know our clients and all their strengths and weaknesses – both in theory and in practice. We combine economic success with social responsibility.
  • 80. March 2016 Introduction to Management Consulting Your path: faster, higher, farther. In our view, how your career will proceed is clear: quickly and steeply. The principle is quite simple – the better you are, the quicker you'll move up at Roland Berger. JUNIORCONSULTANT You step right into world of consulting with a master's degree. Your tasks include: Working on individual project tasks Conducting research and interviews Preparing and participating in workshops at clients Performing market research and data analysis Preparing presentations You will be working on a large variety of different projects, each with an average duration of three to six months. CONSULTANT As a Consultant, you'll be working profitably from the beginning in a project team. Your tasks include: Assuming responsibility for a project module Conducting research and interviews Preparing and participating in workshops at clients Performing market research and data analysis Preparing presentations You will be working on a large variety of different projects, each with an average duration of three to six months. SENIORCONSULTANT As a Senior Consultant, you will be an important pillar of every project. You provide our clients with "creative strategies that work". The usual areas of responsibility are: Assuming responsibility for one or more project modules or smaller projects Interacting directly with clients at the management level Handling project management concerning clients and colleagues Preparing and giving presentations Contributing to acquisition approaches You will be working on a large variety of different projects, each with an average duration of three to six months.
  • 81. March 2016 Introduction to Management Consulting Your path: faster, higher, farther. In our view, how your career will proceed is clear: quickly and steeply. The principle is quite simple – the better you are, the quicker you'll move up at Roland Berger. PROJECTMANAGER As a Project Manager, you will be at the center of the project and our "face to the client". Your duties will include: Structuring of the project process Assuming responsibility for project results and budgets Reporting on project status to the Partner in charge Developing acquisition approaches Handling operational team management Preparing presentations You will be working on a large variety of different projects, each with an average duration of three to six months. PRINCIPAL As a Principal, you continue to develop your acquisition potential, and are also responsible for the operational management of large complex projects. As a seasoned professional, you have distinguished yourself in many projects. At the same time, you mentor and lead younger colleagues. PARTNER As a Partner and shareholder, you have a direct impact on the company. You have the responsibility for an area of expertise and for your client base. In cooperation with your Principal, you are responsible for the acquisition and success of various projects. Staff management and development are also important areas under your responsibility.
  • 82. March 2016 Introduction to Management Consulting “Life is more than work. They say consultants work hard and long hours – and it's true. But that is only half the story.” Junior Consultant • Total Pay $70,673 Consultant • Total Pay $139,580 Project Manager • Total Pay $155,104 “Our experience has been that mixed teams work the best, and we aim to have more women at all functional levels. In some cases, the share of women consultants is already 50%. We encourage the interaction among female colleagues and networking.” The First Step • You should apply about three or four months before your desired starting date. You should include the following documents: • Cover letter in which you make a convincing case why you want to be a part of Roland Berger – and no other consulting firm, a concise and well-structured résumé (CV). The Second Step • If your qualifications meet our requirements, we'll invite you to face-to-face interviews. • We present case studies that we expect you resolve in interaction with your interviewer. Revenue per consultant: $500,000
  • 83. March 2016 Introduction to Management Consulting Roland Berger, selected Projects and Initiatives. Supporter of Focus: HOPE, a non-profit organization aiming to overcome racism and poverty through education. Founded the Best of European Business Awards. Promote education via The Roland Berger Foundation. “As corporate citizen we give pro bono work top priority. Roland Berger Strategy Consultants collaborates with education and art and culture organizations and provides advice on their strategy and positioning, organizational development, fundraising and sponsoring.”
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  • 85. March 2016 Introduction to Management Consulting Booz Allen Hamilton has been at the forefront of strategy and technology for more than 100 years. Today, the firm provides management and technology consulting and engineering services to leading Fortune 500 corporations, governments, and not-for-profits across the globe. Website www.boozallen.com Founded 1914 Country United States President & CEO Horacio D. Rozanski Industry Management & Technology consulting Employees 22,600 Sales $ 5.27 B “Innovation occurs at the intersection of opportunity and preparedness.”
  • 86. March 2016 Introduction to Management Consulting Edwin Booz was a visionary who, at the beginning of World War I, established a new industry called management consulting. On July 31, 2008, the company spun off the commercial and international portion of the company. Booz Allen Hamilton Holding Corporation was incorporated in Delaware to serve as the top-level holding company for the consolidated Booz Allen Hamilton government consulting business.
  • 87. March 2016 Introduction to Management Consulting Edwin Booz said it best: Start with character… and fear not the future. Here’s to another 100 years. The total revenue of publicly traded Booz Allen Hamilton, which still relies on the federal government for the vast majority of its revenue, has declined with federal cutbacks and sequestration. Revenue dropped from $5.86 billion in 2012 to $5.47 billion in fiscal 2014. Today we serve substantially all of the cabinet-level departments of the U.S. federal government. We have a highly diverse client base and portfolio of contracts. During fiscal year 2014, 79% of our revenue was derived from more than 4,400 task orders under Indefinite Delivery, Indefinite Quantity contract vehicles. During each of the last three fiscal years, no single contract accounted for more than 10% of our revenue, and no single task order under any contract accounted for more than 2.3% of our revenue. We have been investing in an expansion strategy beyond the U.S. federal government market into commercial and international markets. Internationally, we are focused on the Middle East and North Africa region, where we see strong demand for our services
  • 88. March 2016 Introduction to Management Consulting The firm opened a new office in Abu Dhabi and in the Kingdom of Saudi Arabia. Booz’s more than 22,000 dedicated professionals serve clients from hundreds of cities, towns, and communities in 30 states across the US country. Principal Offices Location on long term engagements Booz Allen Hamilton announces major expansion in MENA region with the addition of five partners and other senior staff creates leading consulting portfolio from strategy to design, development and delivery. Booz Allen Hamilton expanded its global presence into Southeast Asia. Their regional headquarters are based in Singapore, but they will be partnering with clients in Indonesia, Malaysia, Thailand, Vietnam, and other countries in the region.
  • 89. March 2016 Introduction to Management Consulting Booz Allen delivers results that endure. Booz Allen partners with public and private sector clients to solve their most difficult challenges through a combination of consulting, analytics, mission operations, technology, systems delivery, cyber security, engineering, and innovation expertise. • Energy and Environment, Financial Services, Government Management, Health, Homeland Security, International Development and Diplomacy, Law Enforcement, Transportation CIVILIAN GOVERNMENT AGENCIES • Army, Air Force, Navy, Marine Corps, Defense Agencies, Space Agencies, Intelligence Community DEFENSE AND INTELLIGENCE ORGANIZATIONS • Middle East North Africa, Southeast Asia INTERNATIONAL NONPROFIT ORGANIZATIONS “Through innovation and opportunity we can work together to not only provide excellent service to our clients, but also discover new ways to enjoy work life balance.”
  • 90. March 2016 Introduction to Management Consulting “We also aspire to be the employer of choice in our industry for people of all backgrounds.” •Our primary mission is helping our clients succeed. We fulfill that mission by building teams of outstanding strategists and technologists, creative problem solvers, and innovative achievers. Our Work •We value the unique contributions each person makes to our firm. We believe that the best, most effective teams reflect diverse backgrounds, ideas, and perspectives. Our programs ensure that everyone reaches his or her potential Our Corporate Culture •We make giving back to our communities a real priority. Each year, close to half of our staff take part in community service activities. We're committed to making a difference through employee-driven activities and pro bono projects. Our Community Service BoozAllenValues Booz Allen’s vision is to be the absolute best management and technology consulting firm measured by the value we deliver to our clients and our strength and spirit as a firm.
  • 91. March 2016 Introduction to Management Consulting According to Booz Allen, you need to anticipate the future & act decisively to achieve long-term success. Booz Allen possesses the understanding and ability to deliver integrated cyber, analytics, cloud, and risk and regulatory compliance solutions for its clients. Business Functions Management Consulting Change Management Strategic Communications Strategic Simulation Planning Operational Efficiency IT Strategy Engineering Technology Cloud Computing Cyber Security Technologies & Capabilities Strategic Innovation Industries Defense Automotive Consumer products Energy and utilities Financial services Health Industrials Oil and gas Public sector Retail Technology Transportation After the split in 2008, the commercial group called itself Booz & Co. and went one way while the government half, owned by the Carlyle Group, stayed away from commercial because of a non-compete agreement. That restriction expired several years ago.
  • 92. March 2016 Introduction to Management Consulting “At Booz Allen Hamilton, talented professionals find an unmatched opportunity to become their absolute best.” Consulting is exciting. No day is the same, innovation is expected—and rewarded—and your work matters You’ll work with – and learn from – the best. Whether you are a paid intern or a full-time new hire direct from campus, you’ll work with multi-disciplinary teams of experts from Booz Allen and our clients to define and implement lasting solutions. You’ll have the opportunity to build the career you want. Many Booz Allen employees who began their careers at the entry level have gone on to become the firm’s leaders and subject matter experts We care about our world, our communities, and each other. The Spirit of Service is incorporated into the fabric of our business. We respect and value the ideas and opinions of our staff. Because we believe diverse points of view lead to better ideas, we encourage thought leadership from all levels and nurture a culture where everyone contributes. More than 55 percent of our employees come from referrals from existing employees Booz supports over 500 nonprofit and pro bono projects, help clean up our coasts and waterways, respond to natural and manmade disasters, build homes for deserving families, and more WhyBoozeAllen Hamilton?
  • 93. March 2016 Introduction to Management Consulting “At Booz Allen Hamilton, talented professionals find an unmatched opportunity to become their absolute best.” Management Consultant •Salary $53,403 - $120,820 •Bonus $581 - $16,786 •Profit Disbursement $1,418 - $22,650 •Total Pay $52,874 - $120,773 Intelligence Analyst •Salary $53,975 - $113,635 •Total Pay $53,975 - $113,635 Software Engineer •Salary $56,785 - $97,929 •Bonus $137 - $5,623 •Total Pay $56,785 - $97,929 Senior Management Consultant •Salary $61,958 - $93,287 •Bonus $3,696 - $29,556 •Total Pay $62,345 - $110,000 Vacation Weeks: 2.8 weeks http://www.payscale.com/research/US/Employer=Booz%2c_Allen%2c_and_Hamilton/Salary Revenue per consultant: $233,185
  • 94. March 2016 Introduction to Management Consulting Booz Allen Hamilton, selected Projects and Initiatives. •Development of the caBIG "Cancer biomedical Informatics Grid“. caBIG •Helped the Internal Revenue Service (IRS) modernize and shed its reputation for dismal customer service. IRS •Helped the Government of the United Arab Emirates create an equivalent of the National Security Agency. United Arab Emirates “Leaders in government and business are managing high-priority projects that are multidimensional and increasingly complex. And when results truly count, they’re choosing Booz Allen Hamilton. Our long- standing relationships with federal agencies give us insight into mission requirements—and help us anticipate and navigate change.”