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Ajinkya Pawar
1
Truthaboutbranding.com
StrategistHello! I am Ajinkya Pawar
Ajinkyapawar at gmail dot com
Agency as a
platform
And today I am going to talk about why the marketing services business needs to change.
And more importantly, how?
Ajinkya Pawar
2
AGENDA
What forces are shaping
today’s industry?
What it means for marketing
services agencies to
become a platform.
Why does it matter?
Our prospects.
Ajinkya Pawar
3
Advertising
is dead.
Long live
advertising.
Advertising is fundamentally in crisis.
FB, Google and now even consultancies stealing our lunch.
Consolidated yet not integrated
Best talent moving to ‘new economy’
Frequent Pitches
Dwindling margins
Bot-fraud
Fraudulent media supply chain
Suicide by overworked employee of Dentsu Japan
Unhealthy obsession with awards
Lack of unity either among employees or companies
Life is difficult, it's a low-
growth environment.
Sir Martin Sorrell
Ajinkya Pawar
4
Advertising
is dead.
Long live
advertising.
And the global economy is not helping either.
Unequal economic growth – affecting consumer spending.
Uncertainty with national policies
Disruption of conventional business models
Shoot-in-the-foot policies like demonetization
Ajinkya Pawar
5
Advertising
is dead.
Long live
advertising.
Relevance of brands is diminishing.
Google, amazon reviews replacing transactive
memories for “favorite brands”.
Voice search (Alexa) will limit brand choices.
Consumers don’t want ads.
Explosion of ad-blocking and on-demand ad-free
content.
Advertising is the tax that the
poor or the technologically
illiterate have to pay. Wealthy are
blocking ads and choosing on-
demand ad-free content.
- Scott Galloway, NYU Stern prof.
Ajinkya Pawar
6
Advertising
is dead.
Long live
advertising.
Our efforts to adapt to the changing
landscape…
Cleaner media supply chain?
Confident pricing for creative fees?
2-second ads?
Native? Content? Relevance?
…Is too little and too late.
Ajinkya Pawar
7
Advertising
is dead.
Long live
advertising.
Recognise that
Advertising industry has already been
disrupted.
Advantage platforms
P&G partners with Amazon directly for e-commerce.
Advantage consultancies
Accenture is at no.6 in the list of AdAge list of biggest advertising
companies by revenue, 2016.
Our value has eroded.
WPP, Publicis are hot targets for acquisition right now.
We are not as relevant as we used to be.
We preach bold disruption to clients.
Can we do it for our own businesses?
We need to change fundamentally to
remain relevant in 21st century.
Ajinkya Pawar
8
THE CHANGE AGENTS
VALUE IN THE NEW AGE.
Ajinkya Pawar
9
Who are
creating
value
today?
PLATFORMS are.
• Egalitarian access
• Disruptive expansion of consumer’s
‘agency’
• Identity/ Brand
• Unprecedented scalability
• Ruthless efficiency
• Vision attracts cheap capital and talent
• Monopolistic control over market (or at
least potential for)
Ajinkya Pawar
10
Going back
to basics.
What are
platforms?
An enabling environment/ infrastructure that,
1. Gives freedom to connect with others
2. Enables valuable exchanges which were not
possible outside of the platform
3. Enables external applications on top of it, APIs
Agency as platforms
Hence, what can we open for outsiders? What remains
proprietary?
What services can others build on top of our platform?
What plug-n-play will we enable?
Ajinkya Pawar
11
Agencies as
platforms
PLATFORM
FORGROWTH.
Personal growth
Small business growth
Corporate growth
Not just for
But also for
An egalitarian access to
techniques and ideas for
growth for all.
Ajinkya Pawar
12
Why for all?
The long tail of growth.
95% of enterprises across the world are small or medium
enterprises (SMEs)
SMEs contribution to GDP varies from 16% in low-income countries
to 51% in high-income countries.
Assuming they spend 10% of their revenues on marketing, we are
losing 1.6% to 5.1% of GDP worth of billings.
1. SME
2. Personal brand
The ambitious amongst us recognize that they need to build their
‘personal brands’. Right now, they only have gurus, self-help books to
help them. Why can’t we help people build their ‘personal brand’?
Ajinkya Pawar
13
How do
agencies
stack up in
the new
valuation
paradigm?
• Limited to corporate brands, remains B2B.
• No cultural currency for company brand.
Access and
identity
• Connected together only by ownership.
• For example, no synergies between Kantar and Ogilvy.
Scale
• We don’t help our consumer do more.
Consumer’s
‘agency’
• Terribly inefficient with lack of standards and processes.
• In the age of instantaneity, our campaigns can still take
months to fruition.
Efficiency
• Dwindling margins, best talent leaving for dot coms.Capital
• Not possible with current biz model – due to competing brands’
clause, scale, fragmented services etc.Monopoly
Not to well.
Ajinkya Pawar
14
Only Publicis
has
attempted
to review
their new
value with
MARCEL.
Marcel will be an AI assistant for Publicis employees to
identify best talent from the group.
It solves a smaller problem of talent management.
A platform is not about solving for efficiency alone.
How does a Platform for Growth look like?
A bold move.
Even if absolutely inadequate.
Ajinkya Pawar
15
OPEN SOURCE AGENCY
LONG LIVE ADVERTISING.
Ajinkya Pawar
16
OSA
What Open
Source is
not.
99DESIGNS.COM AND MANY MORE
CROWD SOURCED
OPEN MARKET FOR IDEAS
FREELANCE MARKET
CROWD-FUNDED
OPEN TALENT ACCESS
PUBLICIS MARCEL
ADHACK
VICTOR & SPOILS
KICKSTARTER
Ajinkya Pawar
17
OSA
OPEN
SOURCE
ADVERTISING
AGENCY
PEN: UNIVERSALLY ACCESSIBLE AND OPEN
TO CONTRIBUTION
O
SOURCE: THE UNIQUE LOGIC THAT SOLVES
CERTAIN PROBLEMS
Open platform for agency certified creative
professionals to provide their services from.
Open access to strategy algorithms, certain datasets,
case studies and talent for all (clients).
Do brief, fusion, Lovemarks, springboard, BrandZ,
Needscope, Adtracks, RMS, TAM, Spotlight…..
Our unique algorithms (ways of solving problems) and
our unique dataset (past campaigns, researches etc.)
Ajinkya Pawar
18
Why does our
Source code
matter?
And we don’t own that data!
Marketers and platforms do.
Our value is in the intelligence and creativity that helps
businesses grow.
We must make our methods, datasets, learnings and ideas
INTELLIGENT. Usable at scale. Able to improve itself with use.
Because, Surveillance Data Is The New Gold.
Research Data Solutions Media
Ajinkya Pawar
19
Maximizing
value with
‘INTEGRATION’
Integration is not merely about “360 degree” branding
or teams talking more often. It is about processes and
systems working seamlessly from research to media
touch-points.
It means Kantar + Ogilvy + Group M as a single
seamless operation – single platform.
Research Data Solutions Media
Think bigger.
Create the truly integrated source code.
Ajinkya Pawar
20
So essentially…
• Agency as a growth-accelerating platform
• Adaptable to distinct consumer journeys of
individuals, SMEs and Corporate, for all their
marketing needs – from research &
strategy to media touch points and every
thing in between.
• Our key value is in
• our source code – our intelligent
methodologies, frameworks, algorithms
and data sets that are critical for
business growth
• Network effect of people (employees +
community) who employ these tools at
scale.
Ajinkya Pawar
21
The new way of
advertising
Open source principles and
blockchain tech will be key to
make this a reality.
Individual SME Corporate
Tiered access –
Freemium model
Community of
certified pros
On-call
planners
AOR/
Regular
interface
Community
Free access to basic tools, data sets, case
studies
Personal Brand Guide: For a flat fee,
access to algorithm to help make certain
strategy decisions + access to community
Small Business Booster:
Flat fee + variable depending on SOW
+ on-call planner, time-bound access to
talent
Full service agency
Existing mode of operation and pricing,
with free value add access of all earlier
tiers
Algorithm,datasets,provenguidelines Research
Data
Solutions
Media
Ajinkya Pawar
22
Concerns you
might have
• Human creativity!
• Client data?
• Confidentiality agreement?
• Upsetting existing relationships?
• Reputation risks?
First, imagine the cost of not being prepared in
the winner-takes-all game of platform.
Second, devil’s in the detail of the business
model.
Ajinkya Pawar
23
THE NEW BUSINESS MODEL
Winner takes all.
Ajinkya Pawar
24
Let’s unlock it
over a term
sheet.

Why should you bother?
1. Market share: Winner takes all game of
platform
2. Mindshare: Set the language of marketing for
the future and increase marketing literacy.
3. Get bigger: Instead of depending on a few big
clients, source growth from the long tail.
4. Get Nimble: to cater to most opportunities.
5. Virtuous cycle: Of aiding growth and reaping
new business opportunities.
Connect with me at -
Ajinkyapawar at gmail dot com

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Future of advertising: Agency as a platform

  • 1. Ajinkya Pawar 1 Truthaboutbranding.com StrategistHello! I am Ajinkya Pawar Ajinkyapawar at gmail dot com Agency as a platform And today I am going to talk about why the marketing services business needs to change. And more importantly, how?
  • 2. Ajinkya Pawar 2 AGENDA What forces are shaping today’s industry? What it means for marketing services agencies to become a platform. Why does it matter? Our prospects.
  • 3. Ajinkya Pawar 3 Advertising is dead. Long live advertising. Advertising is fundamentally in crisis. FB, Google and now even consultancies stealing our lunch. Consolidated yet not integrated Best talent moving to ‘new economy’ Frequent Pitches Dwindling margins Bot-fraud Fraudulent media supply chain Suicide by overworked employee of Dentsu Japan Unhealthy obsession with awards Lack of unity either among employees or companies Life is difficult, it's a low- growth environment. Sir Martin Sorrell
  • 4. Ajinkya Pawar 4 Advertising is dead. Long live advertising. And the global economy is not helping either. Unequal economic growth – affecting consumer spending. Uncertainty with national policies Disruption of conventional business models Shoot-in-the-foot policies like demonetization
  • 5. Ajinkya Pawar 5 Advertising is dead. Long live advertising. Relevance of brands is diminishing. Google, amazon reviews replacing transactive memories for “favorite brands”. Voice search (Alexa) will limit brand choices. Consumers don’t want ads. Explosion of ad-blocking and on-demand ad-free content. Advertising is the tax that the poor or the technologically illiterate have to pay. Wealthy are blocking ads and choosing on- demand ad-free content. - Scott Galloway, NYU Stern prof.
  • 6. Ajinkya Pawar 6 Advertising is dead. Long live advertising. Our efforts to adapt to the changing landscape… Cleaner media supply chain? Confident pricing for creative fees? 2-second ads? Native? Content? Relevance? …Is too little and too late.
  • 7. Ajinkya Pawar 7 Advertising is dead. Long live advertising. Recognise that Advertising industry has already been disrupted. Advantage platforms P&G partners with Amazon directly for e-commerce. Advantage consultancies Accenture is at no.6 in the list of AdAge list of biggest advertising companies by revenue, 2016. Our value has eroded. WPP, Publicis are hot targets for acquisition right now. We are not as relevant as we used to be. We preach bold disruption to clients. Can we do it for our own businesses? We need to change fundamentally to remain relevant in 21st century.
  • 8. Ajinkya Pawar 8 THE CHANGE AGENTS VALUE IN THE NEW AGE.
  • 9. Ajinkya Pawar 9 Who are creating value today? PLATFORMS are. • Egalitarian access • Disruptive expansion of consumer’s ‘agency’ • Identity/ Brand • Unprecedented scalability • Ruthless efficiency • Vision attracts cheap capital and talent • Monopolistic control over market (or at least potential for)
  • 10. Ajinkya Pawar 10 Going back to basics. What are platforms? An enabling environment/ infrastructure that, 1. Gives freedom to connect with others 2. Enables valuable exchanges which were not possible outside of the platform 3. Enables external applications on top of it, APIs Agency as platforms Hence, what can we open for outsiders? What remains proprietary? What services can others build on top of our platform? What plug-n-play will we enable?
  • 11. Ajinkya Pawar 11 Agencies as platforms PLATFORM FORGROWTH. Personal growth Small business growth Corporate growth Not just for But also for An egalitarian access to techniques and ideas for growth for all.
  • 12. Ajinkya Pawar 12 Why for all? The long tail of growth. 95% of enterprises across the world are small or medium enterprises (SMEs) SMEs contribution to GDP varies from 16% in low-income countries to 51% in high-income countries. Assuming they spend 10% of their revenues on marketing, we are losing 1.6% to 5.1% of GDP worth of billings. 1. SME 2. Personal brand The ambitious amongst us recognize that they need to build their ‘personal brands’. Right now, they only have gurus, self-help books to help them. Why can’t we help people build their ‘personal brand’?
  • 13. Ajinkya Pawar 13 How do agencies stack up in the new valuation paradigm? • Limited to corporate brands, remains B2B. • No cultural currency for company brand. Access and identity • Connected together only by ownership. • For example, no synergies between Kantar and Ogilvy. Scale • We don’t help our consumer do more. Consumer’s ‘agency’ • Terribly inefficient with lack of standards and processes. • In the age of instantaneity, our campaigns can still take months to fruition. Efficiency • Dwindling margins, best talent leaving for dot coms.Capital • Not possible with current biz model – due to competing brands’ clause, scale, fragmented services etc.Monopoly Not to well.
  • 14. Ajinkya Pawar 14 Only Publicis has attempted to review their new value with MARCEL. Marcel will be an AI assistant for Publicis employees to identify best talent from the group. It solves a smaller problem of talent management. A platform is not about solving for efficiency alone. How does a Platform for Growth look like? A bold move. Even if absolutely inadequate.
  • 15. Ajinkya Pawar 15 OPEN SOURCE AGENCY LONG LIVE ADVERTISING.
  • 16. Ajinkya Pawar 16 OSA What Open Source is not. 99DESIGNS.COM AND MANY MORE CROWD SOURCED OPEN MARKET FOR IDEAS FREELANCE MARKET CROWD-FUNDED OPEN TALENT ACCESS PUBLICIS MARCEL ADHACK VICTOR & SPOILS KICKSTARTER
  • 17. Ajinkya Pawar 17 OSA OPEN SOURCE ADVERTISING AGENCY PEN: UNIVERSALLY ACCESSIBLE AND OPEN TO CONTRIBUTION O SOURCE: THE UNIQUE LOGIC THAT SOLVES CERTAIN PROBLEMS Open platform for agency certified creative professionals to provide their services from. Open access to strategy algorithms, certain datasets, case studies and talent for all (clients). Do brief, fusion, Lovemarks, springboard, BrandZ, Needscope, Adtracks, RMS, TAM, Spotlight….. Our unique algorithms (ways of solving problems) and our unique dataset (past campaigns, researches etc.)
  • 18. Ajinkya Pawar 18 Why does our Source code matter? And we don’t own that data! Marketers and platforms do. Our value is in the intelligence and creativity that helps businesses grow. We must make our methods, datasets, learnings and ideas INTELLIGENT. Usable at scale. Able to improve itself with use. Because, Surveillance Data Is The New Gold. Research Data Solutions Media
  • 19. Ajinkya Pawar 19 Maximizing value with ‘INTEGRATION’ Integration is not merely about “360 degree” branding or teams talking more often. It is about processes and systems working seamlessly from research to media touch-points. It means Kantar + Ogilvy + Group M as a single seamless operation – single platform. Research Data Solutions Media Think bigger. Create the truly integrated source code.
  • 20. Ajinkya Pawar 20 So essentially… • Agency as a growth-accelerating platform • Adaptable to distinct consumer journeys of individuals, SMEs and Corporate, for all their marketing needs – from research & strategy to media touch points and every thing in between. • Our key value is in • our source code – our intelligent methodologies, frameworks, algorithms and data sets that are critical for business growth • Network effect of people (employees + community) who employ these tools at scale.
  • 21. Ajinkya Pawar 21 The new way of advertising Open source principles and blockchain tech will be key to make this a reality. Individual SME Corporate Tiered access – Freemium model Community of certified pros On-call planners AOR/ Regular interface Community Free access to basic tools, data sets, case studies Personal Brand Guide: For a flat fee, access to algorithm to help make certain strategy decisions + access to community Small Business Booster: Flat fee + variable depending on SOW + on-call planner, time-bound access to talent Full service agency Existing mode of operation and pricing, with free value add access of all earlier tiers Algorithm,datasets,provenguidelines Research Data Solutions Media
  • 22. Ajinkya Pawar 22 Concerns you might have • Human creativity! • Client data? • Confidentiality agreement? • Upsetting existing relationships? • Reputation risks? First, imagine the cost of not being prepared in the winner-takes-all game of platform. Second, devil’s in the detail of the business model.
  • 23. Ajinkya Pawar 23 THE NEW BUSINESS MODEL Winner takes all.
  • 24. Ajinkya Pawar 24 Let’s unlock it over a term sheet.  Why should you bother? 1. Market share: Winner takes all game of platform 2. Mindshare: Set the language of marketing for the future and increase marketing literacy. 3. Get bigger: Instead of depending on a few big clients, source growth from the long tail. 4. Get Nimble: to cater to most opportunities. 5. Virtuous cycle: Of aiding growth and reaping new business opportunities. Connect with me at - Ajinkyapawar at gmail dot com