SlideShare ist ein Scribd-Unternehmen logo
1 von 16
communication!
What do youthink interruptionis?
How does it makeyou feel? How did you deal with it?
“to cause or make a break in the c
ontinuity or uniformity of (a
course, process, condition, etc.).”
I was just flying
down Lever Edge
Lane when
suddenly…
Do you want
a game of
football
Peopleinterruptbecause:
What I have to
say is more
important!
He is taking
forever to talk!
Blah blah!!!
Oh! This
reminds me of
something, I got
to tell him!
How to deal with such situations?
How do I stop
interrupting someone?
Askto finishwhatyou'resaying.
Whenyoustarttospeak,makesurethatthe person
knowsyouintend tofinish....
Butit is importantthatyouputyour thoughtstogether
firstandknowwhatyouaretalkingabout.
Bepatientwhile someoneis speaking,
Believe thattheyaregoing tofinish soon.
Have acertainlevel ofcourtesyforthe person.
Bea goodlistner!
“Pleasebarewithme while
I finish mypart”
“lethim complete
first,thenI will
speak”
KEEPRIGHTON TALKING....
Keeping aneven pace,andconfidentlycontinuing
tomakeyourstatement,youcandisarmthe
interrupterandcausethemtoeitherstoptalkingso
theycanhearyou,or
Causeotherstostopthem, andaskyouto repeat
yourstatement.
CATCHYOURSELF!
If yourealizethatyourbehavioris causing the
speakertochangetheirtone,thisshouldset an
alarmforyou.You might justmisssomething
important!
Letme finishanyhow! I must not
interrupt!
ASKFORINPUTFROMOTHERS....
Anyone, can ask for the input of others.
You need to beconfident and in control of
the situation
ACKNOWLEDGEOTHERSASPARTOF
DISCUSSION,
Oryou might endup feeling curtailed.
Everyone must have an equal opportunity
to have a word.
Besureto add what you think is right very
politely.
“We'vehearda lotfrom
ABC, whatdoothersthink
about....“ “I shouldhear
othersaspartof
the group”
ASK QUESTIONS
Interruptions aren’t all bad. Some of them
can bevaluable contributions tothe
conversation.
It canbe a great way to address the issue
without direct confrontation and getsome
beneficial.
YOUARENOTALWAYSWRONG,
Sometimes interruptions are genuine,but
besure to have a good hold onyour
opinion.
Bepolite,
It canbe a great way of dealing with
dominating conversationalists while not
being taggedas an interrupter.
“pleaseexplainwhyyou
disagreewitha certainpointI
ammaking”.
“youknowI really
like whatyouare
saying,buthave
youconsidered….”
SPEAKTOTHE PERSONPRIVATELY
Thepersonmaynothaverealized whatthey've
been doing.Finally, listen totheirresponse.
If theygivea reason...takeit toheartandseeif you
canchangeyourbehavior aswell.
ACCEPT
Ifyourealizeit, apologizeto themgive it up
immediately.
If youhavea valid pointofinterruption,explainit
tothem.
“I feel thatitwas necessarytostopyou…”or
Give them areason
“I wouldreallyappreciateif you
showsomepatiencewhileI am
expressing mythoughts.”
“ I am reallysorrythat
it happened,I will
workon it”
Thank you for
patient listening
!
Turns out
to be a
great
story!
Createdfor mentee feedback2018:KEI
Inturrupting

Weitere ähnliche Inhalte

Ähnlich wie Inturrupting

Unit vi transactional analysis
Unit vi   transactional analysisUnit vi   transactional analysis
Unit vi transactional analysisNabendu Maji
 
Communicating Effectively With Others
Communicating Effectively With OthersCommunicating Effectively With Others
Communicating Effectively With OthersAgnesian HealthCare
 
A guide to good communication skills even if you are shy
A guide to good communication skills even if you are shyA guide to good communication skills even if you are shy
A guide to good communication skills even if you are shyAqib Memon
 
A guide to good communication skills even if you are shy
A guide to good communication skills even if you are shyA guide to good communication skills even if you are shy
A guide to good communication skills even if you are shyAqib Memon
 
Courageous Communication Article (By: Lynn Walder)
Courageous Communication Article (By: Lynn Walder)Courageous Communication Article (By: Lynn Walder)
Courageous Communication Article (By: Lynn Walder)Lynn Walder
 
Banter vs bullying abw 2016
Banter vs bullying abw 2016Banter vs bullying abw 2016
Banter vs bullying abw 2016Cybertrain20
 
Meditation relaxation
Meditation relaxation Meditation relaxation
Meditation relaxation KumarAnil33
 
Stop Bullying Yourself - Take Charge of Your Life
Stop Bullying Yourself  - Take Charge of Your LifeStop Bullying Yourself  - Take Charge of Your Life
Stop Bullying Yourself - Take Charge of Your LifeKee-Man Chuah
 
Karōjisatsu - In Plain English - Burnout is Killing Us
Karōjisatsu - In Plain English - Burnout is Killing UsKarōjisatsu - In Plain English - Burnout is Killing Us
Karōjisatsu - In Plain English - Burnout is Killing UsJohn Willis
 
Stop Talking Yourself Out Of Taking Action
Stop Talking Yourself Out Of Taking ActionStop Talking Yourself Out Of Taking Action
Stop Talking Yourself Out Of Taking ActionGeorge Hutton
 
Genderlect Theory- Streppa
Genderlect Theory- StreppaGenderlect Theory- Streppa
Genderlect Theory- StreppaBStreppa
 
Autobiographical Gender SocializationPage 2.docx
Autobiographical Gender SocializationPage 2.docxAutobiographical Gender SocializationPage 2.docx
Autobiographical Gender SocializationPage 2.docxcelenarouzie
 

Ähnlich wie Inturrupting (15)

Sms Of Cell
Sms Of CellSms Of Cell
Sms Of Cell
 
Unit vi transactional analysis
Unit vi   transactional analysisUnit vi   transactional analysis
Unit vi transactional analysis
 
Lec32
Lec32Lec32
Lec32
 
Communicating Effectively With Others
Communicating Effectively With OthersCommunicating Effectively With Others
Communicating Effectively With Others
 
A guide to good communication skills even if you are shy
A guide to good communication skills even if you are shyA guide to good communication skills even if you are shy
A guide to good communication skills even if you are shy
 
A guide to good communication skills even if you are shy
A guide to good communication skills even if you are shyA guide to good communication skills even if you are shy
A guide to good communication skills even if you are shy
 
Courageous Communication Article (By: Lynn Walder)
Courageous Communication Article (By: Lynn Walder)Courageous Communication Article (By: Lynn Walder)
Courageous Communication Article (By: Lynn Walder)
 
Banter vs bullying abw 2016
Banter vs bullying abw 2016Banter vs bullying abw 2016
Banter vs bullying abw 2016
 
Meditation relaxation
Meditation relaxation Meditation relaxation
Meditation relaxation
 
Stop Bullying Yourself - Take Charge of Your Life
Stop Bullying Yourself  - Take Charge of Your LifeStop Bullying Yourself  - Take Charge of Your Life
Stop Bullying Yourself - Take Charge of Your Life
 
Case study 2
Case study 2Case study 2
Case study 2
 
Karōjisatsu - In Plain English - Burnout is Killing Us
Karōjisatsu - In Plain English - Burnout is Killing UsKarōjisatsu - In Plain English - Burnout is Killing Us
Karōjisatsu - In Plain English - Burnout is Killing Us
 
Stop Talking Yourself Out Of Taking Action
Stop Talking Yourself Out Of Taking ActionStop Talking Yourself Out Of Taking Action
Stop Talking Yourself Out Of Taking Action
 
Genderlect Theory- Streppa
Genderlect Theory- StreppaGenderlect Theory- Streppa
Genderlect Theory- Streppa
 
Autobiographical Gender SocializationPage 2.docx
Autobiographical Gender SocializationPage 2.docxAutobiographical Gender SocializationPage 2.docx
Autobiographical Gender SocializationPage 2.docx
 

Kürzlich hochgeladen

Motivational theories an leadership skills
Motivational theories an leadership skillsMotivational theories an leadership skills
Motivational theories an leadership skillskristinalimarenko7
 
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why DiagramBeyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why DiagramCIToolkit
 
Reflecting, turning experience into insight
Reflecting, turning experience into insightReflecting, turning experience into insight
Reflecting, turning experience into insightWayne Abrahams
 
LPC Warehouse Management System For Clients In The Business Sector
LPC Warehouse Management System For Clients In The Business SectorLPC Warehouse Management System For Clients In The Business Sector
LPC Warehouse Management System For Clients In The Business Sectorthomas851723
 
Measuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield MetricsMeasuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield MetricsCIToolkit
 
From Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement RoadmapsFrom Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement RoadmapsCIToolkit
 
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证jdkhjh
 
Board Diversity Initiaive Launch Presentation
Board Diversity Initiaive Launch PresentationBoard Diversity Initiaive Launch Presentation
Board Diversity Initiaive Launch Presentationcraig524401
 
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)jennyeacort
 
How-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem ResolutionHow-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem ResolutionCIToolkit
 
LPC Operations Review PowerPoint | Operations Review
LPC Operations Review PowerPoint | Operations ReviewLPC Operations Review PowerPoint | Operations Review
LPC Operations Review PowerPoint | Operations Reviewthomas851723
 
Simplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes ThinkingSimplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes ThinkingCIToolkit
 
Introduction to LPC - Facility Design And Re-Engineering
Introduction to LPC - Facility Design And Re-EngineeringIntroduction to LPC - Facility Design And Re-Engineering
Introduction to LPC - Facility Design And Re-Engineeringthomas851723
 
Fifteenth Finance Commission Presentation
Fifteenth Finance Commission PresentationFifteenth Finance Commission Presentation
Fifteenth Finance Commission Presentationmintusiprd
 
Management and managerial skills training manual.pdf
Management and managerial skills training manual.pdfManagement and managerial skills training manual.pdf
Management and managerial skills training manual.pdffillmonipdc
 
Unlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency MatrixUnlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency MatrixCIToolkit
 
Farmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan ManchFarmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan ManchRashtriya Kisan Manch
 

Kürzlich hochgeladen (18)

Motivational theories an leadership skills
Motivational theories an leadership skillsMotivational theories an leadership skills
Motivational theories an leadership skills
 
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why DiagramBeyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
Beyond the Five Whys: Exploring the Hierarchical Causes with the Why-Why Diagram
 
Reflecting, turning experience into insight
Reflecting, turning experience into insightReflecting, turning experience into insight
Reflecting, turning experience into insight
 
LPC Warehouse Management System For Clients In The Business Sector
LPC Warehouse Management System For Clients In The Business SectorLPC Warehouse Management System For Clients In The Business Sector
LPC Warehouse Management System For Clients In The Business Sector
 
Measuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield MetricsMeasuring True Process Yield using Robust Yield Metrics
Measuring True Process Yield using Robust Yield Metrics
 
From Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement RoadmapsFrom Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
From Goals to Actions: Uncovering the Key Components of Improvement Roadmaps
 
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
原版1:1复刻密西西比大学毕业证Mississippi毕业证留信学历认证
 
Board Diversity Initiaive Launch Presentation
Board Diversity Initiaive Launch PresentationBoard Diversity Initiaive Launch Presentation
Board Diversity Initiaive Launch Presentation
 
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
Call Us🔝⇛+91-97111🔝47426 Call In girls Munirka (DELHI)
 
How-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem ResolutionHow-How Diagram: A Practical Approach to Problem Resolution
How-How Diagram: A Practical Approach to Problem Resolution
 
LPC Operations Review PowerPoint | Operations Review
LPC Operations Review PowerPoint | Operations ReviewLPC Operations Review PowerPoint | Operations Review
LPC Operations Review PowerPoint | Operations Review
 
Simplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes ThinkingSimplifying Complexity: How the Four-Field Matrix Reshapes Thinking
Simplifying Complexity: How the Four-Field Matrix Reshapes Thinking
 
Introduction to LPC - Facility Design And Re-Engineering
Introduction to LPC - Facility Design And Re-EngineeringIntroduction to LPC - Facility Design And Re-Engineering
Introduction to LPC - Facility Design And Re-Engineering
 
Fifteenth Finance Commission Presentation
Fifteenth Finance Commission PresentationFifteenth Finance Commission Presentation
Fifteenth Finance Commission Presentation
 
Management and managerial skills training manual.pdf
Management and managerial skills training manual.pdfManagement and managerial skills training manual.pdf
Management and managerial skills training manual.pdf
 
sauth delhi call girls in Defence Colony🔝 9953056974 🔝 escort Service
sauth delhi call girls in Defence Colony🔝 9953056974 🔝 escort Servicesauth delhi call girls in Defence Colony🔝 9953056974 🔝 escort Service
sauth delhi call girls in Defence Colony🔝 9953056974 🔝 escort Service
 
Unlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency MatrixUnlocking Productivity and Personal Growth through the Importance-Urgency Matrix
Unlocking Productivity and Personal Growth through the Importance-Urgency Matrix
 
Farmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan ManchFarmer Representative Organization in Lucknow | Rashtriya Kisan Manch
Farmer Representative Organization in Lucknow | Rashtriya Kisan Manch
 

Inturrupting

  • 2. What do youthink interruptionis?
  • 3. How does it makeyou feel? How did you deal with it?
  • 4. “to cause or make a break in the c ontinuity or uniformity of (a course, process, condition, etc.).”
  • 5. I was just flying down Lever Edge Lane when suddenly… Do you want a game of football
  • 6. Peopleinterruptbecause: What I have to say is more important! He is taking forever to talk! Blah blah!!! Oh! This reminds me of something, I got to tell him!
  • 7. How to deal with such situations?
  • 8. How do I stop interrupting someone?
  • 9. Askto finishwhatyou'resaying. Whenyoustarttospeak,makesurethatthe person knowsyouintend tofinish.... Butit is importantthatyouputyour thoughtstogether firstandknowwhatyouaretalkingabout. Bepatientwhile someoneis speaking, Believe thattheyaregoing tofinish soon. Have acertainlevel ofcourtesyforthe person. Bea goodlistner! “Pleasebarewithme while I finish mypart” “lethim complete first,thenI will speak”
  • 10. KEEPRIGHTON TALKING.... Keeping aneven pace,andconfidentlycontinuing tomakeyourstatement,youcandisarmthe interrupterandcausethemtoeitherstoptalkingso theycanhearyou,or Causeotherstostopthem, andaskyouto repeat yourstatement. CATCHYOURSELF! If yourealizethatyourbehavioris causing the speakertochangetheirtone,thisshouldset an alarmforyou.You might justmisssomething important! Letme finishanyhow! I must not interrupt!
  • 11. ASKFORINPUTFROMOTHERS.... Anyone, can ask for the input of others. You need to beconfident and in control of the situation ACKNOWLEDGEOTHERSASPARTOF DISCUSSION, Oryou might endup feeling curtailed. Everyone must have an equal opportunity to have a word. Besureto add what you think is right very politely. “We'vehearda lotfrom ABC, whatdoothersthink about....“ “I shouldhear othersaspartof the group”
  • 12. ASK QUESTIONS Interruptions aren’t all bad. Some of them can bevaluable contributions tothe conversation. It canbe a great way to address the issue without direct confrontation and getsome beneficial. YOUARENOTALWAYSWRONG, Sometimes interruptions are genuine,but besure to have a good hold onyour opinion. Bepolite, It canbe a great way of dealing with dominating conversationalists while not being taggedas an interrupter. “pleaseexplainwhyyou disagreewitha certainpointI ammaking”. “youknowI really like whatyouare saying,buthave youconsidered….”
  • 13. SPEAKTOTHE PERSONPRIVATELY Thepersonmaynothaverealized whatthey've been doing.Finally, listen totheirresponse. If theygivea reason...takeit toheartandseeif you canchangeyourbehavior aswell. ACCEPT Ifyourealizeit, apologizeto themgive it up immediately. If youhavea valid pointofinterruption,explainit tothem. “I feel thatitwas necessarytostopyou…”or Give them areason “I wouldreallyappreciateif you showsomepatiencewhileI am expressing mythoughts.” “ I am reallysorrythat it happened,I will workon it”
  • 14. Thank you for patient listening ! Turns out to be a great story!