Speaking to Small Rooms - UX Australia 2017
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Workshop slides from UX Australia - 7 August 2017 Public speaking isn’t just for big rooms with a podium and microphone. Sometimes it’s just you and 5,10 maybe 20 people. They might be your clients or stakeholders or your project team. Any time you address a group, you need to get your message across and know you’ll be understood. Prep and practice are always important but when you’re speaking close-up there are different things to think about and opportunities you don’t have in a conference hall. In this half-day workshop, Adam Polansky will cover: Preparation with long or short notice Delivery and room dynamics What to consider when you speak to executives Keeping the conversation alive after the meeting We’ll even talk about giving a pitch. This session will set you up to own the room the next time you have to present.
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Speaking to Small Rooms - UX Australia 2017
- 2. Stand and Deliver Speaking Tips For Small Groups & Meetings Adam Polansky: XD Strategist @AdamtheIA
- 4. Everyone is a speaker
- 7. PREPARATION
- 10. The “Teacher” Working with a group to develop an understanding you already have. Variation on Persuasive Presentations – How to get the response you need – Nick Souter – Sterling Publishing 2007 Know Your Room Presenter's Triangle Screen Audience YOU Bridge
- 11. Variation on Persuasive Presentations – How to get the response you need – Nick Souter – Sterling Publishing 2007 Know Your Room Screen Audience YOU Distance The “Lecturer” Delivering your words of wisdom. The Audience is listening more and interacting less. “The Sage on the Stage”
- 12. Variation on Persuasive Presentations – How to get the response you need – Nick Souter – Sterling Publishing 2007 Know Your Room Screen Audience YOU The “Coach” You joined your audience. The language shifts from “I” to “We”..
- 13. Variation on Persuasive Presentations – How to get the response you need – Nick Souter – Sterling Publishing 2007 Know Your Room Screen Audience YOU The “Coach II” Can be more likely to elicit contribution. Can also be a cop-out.
- 15. Anticipate Questions Leave Time During Comments Monologues Spotlight Thieves Invite Later
- 16. Pregame Review Materials Find Your Center Ritual
- 17. Preparation Know Your Audience Know Your Room Do the Reading Anticipate Questions Pregame
- 18. DELIVERY
- 19. Getting Vocal
- 20. Practice & Feedback Practice in a Mirror Audio and Video In the Car Toastmasters*
- 21. Device Projector Teleconference Slides Handouts Air Chief Marshal Sir Keith Park Check Your Gear
- 22. Delivery One – Pager Try Standing Silence is Okay Watch for Cues Writing Sketching Eye Contact
- 23. Tag Team Add Color Chime-ins Scripted Seating Work-out In Advance
- 24. Executives Perspective Pain Points Time Demands Get the Scoop Keep It Short Respond To Cues Anticipate Questions
- 25. After Keep It Going Handouts Capture Notes Action Items Follow-up
- 27. STORYTELLING
- 28. Storytelling Embody a Concept Make it Personal Use Nouns Show Outcome
- 29. Speak To Objective State your point Relevant Support Bring it home
- 30. Narrative Tone Pace Emphasis Emotion Handwritten Transcripts from Dr. Who The Pirate Planet by David Bishop New Zealand Herald
- 32. Mind Map Hub & Spoke Non Linear Connections
- 34. Pure Narrative Flow Diagram Mind Map User Journey Storytelling Frameworks
- 35. The Power of the Whiteboard Good Start Creates Focus Moves Focus Invokes Clarification Forces Summary Shared Context
- 37. WOOF! Declaration WOOF! Confirmation WOOF! Action What is it girl? Timmy fell down the well?! Take me to him! WOOF!
- 38. So… Adam Polansky: UX Strategist @AdamtheIA
- 39. Thank You! Adam Polansky: UX Strategist @AdamtheIA
- 40. ?. Adam Polansky: UX Strategist @AdamtheIA
- 41. Straight Narrative Written, Vocal Flow Diagram Linear, Annotated, Outcome Mind Map Non-Linear, Connected User Journey Multiple Touch-points Adam Polansky: UX Strategist @AdamtheIA Storytelling Frameworks
Hinweis der Redaktion
- Welcome! I’ve been speaking at large events for some years now and I’ve also been working with other speakers to help them prepare for large events a couple of years ago something occurred to me. Not everyone gets or even wants to do that kind of thing. Other thing is almost everybody in UX has to speak to an audience – they’re often seated at one big, long table and the stakes are higher – Success or failure will have a direct impact on everything from the survival of an idea to the security of your job. So today, we’re going to think about the small rooms.
- SO…we’re going to do a few things that may not make a lot of sense at first but I promise I won’t leave you wondering too long. BEEP 1-20
- Most people, deliberately or not, communicate for a living. We use words to make things happen – to inform, inspire and instruct. Human speech by itself is a remarkable accomplishment when you consider psycholinguistics; the combination of mental and physical things that have to be in synch just to form a thought, translate it into a recognizable set of vocal symbols and express that thought. It’s amazing and most of us do it with ease. Most of the time the stakes are low: ordering a meal, greeting someone, talk about the weather or last night’s TV show. But some of us have to face a group of people and our words will matter.
- Think about those times; Client meetings or calls, project team meetings, administrative meetings, Interviews from either side of the table, executive briefings. A lot happens around the long-table and knowing your way around it can make a big difference in how your words are perceived and…how you are perceived.
- [Select someone from the class] Roll these dice. What are the pictures on top? Right now, taking about a minute, tell ME about a car trip that uses ideas from these three die. Just you and I here. Don’t worry about them. [Ask a question or two] Excellent! Take 1-3 questions.
- Even with a few minutes, you can still set-yourself up to be effective.
- Basic Vocal Warm-Ups - Hum your favorite tune. I use a silly one like "If You're Happy and Your Know It" - Run through some scales (do re mi fa so la ti do). - Pretend like you’re chewing gum or eating a soft cookie using your upper and lower muscles. Chew slowly and gently to loosen your jaw. - Swish your tongue around your mouth. Tension sometimes mounts in the back of your tongue and this exercise will loosen and relax it. Breathing exercises - Stand up, shoulders back, and hands on your stomach. Let your stomach muscles relax. - Breathe in through your nose and fill up your abdomen first (you should feel and see it expand), then your ribs, and all the way up to your chin. - Hold this breath and count to 10. - Now exhale slowly. As you exhale, keep your ribs expanded and tighten your abdomen. The lower abdominal muscles should come in first as though you were rolling up a tube of toothpaste. While you are breathing, check your shoulders and stomach. Your shoulders should not be going up and your stomach should be going out.
- Frank Sinatra is obviously famous or infamous depending on your point of view. He had a great voice but his uniqueness came from Sammy Davis Jr called his ability to deliver a lyric. He was a crooner but he damaged his vocal chords and because of his talent, he reinvented himself. His delivery is what gave him the depth in performance. That’s why we remember him as a performer.
- I couldn’t resist this. These clowns were called the fabulous Kangaroos and they were a tag-team wrestling duo that wrastled on Saturday nights in Texas.
- Preparation translates to confidence. Preparation also translates to respect; respect for your audience because you took the time to consider them. Respect for your audience for considering their time and their need to understand you.
- James Madison Speech Notes RE Constitutional Amendments
- A user journey is a series of steps (typically 4-12) which represent a scenario in which a user might interact with the thing you are designing. They can be used for 2 main things: - Demonstrating the way users currently interact with the service / website / product - Demonstrating the way users could interact with the service / website / product
- To close I’d like to give you one of the best examples of close-in speaking that I know of. The speaker: Lassie. Think about it. Woof – What is it girl? Woof – Timmy Fell down the well? Woof – Take me to him!
- Let’s analyze this.
- So…I gave you a lot of advice about a lot of things – a tool-box. Different techniques for different circumstances. All of them are useful to different degrees but they are only useful if you are understood. As Ias our job is to create understanding. If we’re not doing that, then what the hell are we doing?
- So…I gave you a lot of advice about a lot of things – a tool-box. Different techniques for different circumstances. All of them are useful to different degrees but they are only useful if you are understood. As Ias our job is to create understanding. If we’re not doing that, then what the hell are we doing?