Success in the emerging “post-digital” world will be based on an organization’s ability to deliver personalized “realities” for customers, employees and business partners. Is your business ready? www.accenture.com/techvision

1. 89%
arealreadyexperimenting
withoneormoreDARQ
technologies.
83%
agreedigitaldemographics
givetheirorganizationsa
newwaytoidentifymarket
opportunitiesforunmet
customerneeds.
71%
agreetheiremployeesare
moredigitallymaturethan
theirorganization,resultingin
aworkforce“waiting”forthe
organizationtocatchup.
29%
Only29percentreportthey
knowtheirecosystempartners
areworkingdiligently,as
theyare,tobecompliantand
resilientwithregardtosecurity.
85%
agreetheintegration
ofcustomizationand
real/neartimedelivery
isthenextbigwaveof
competitiveadvantage.
TREND4
SECUREUS
TOSECUREME
Enterprisesarenot
victims,they’revectors
Ecosystem-driven business
connections increase
companies’ exposure to risks.
Leaders recognize that just
as they collaborate with entire
ecosystems to deliver best-
in-class products, services,
and experiences, security
must join that effort as well.
TREND5
MYMARKETS
Meetconsumers’needs
atthespeedofnow
Technology is creating
a world of intensely
customized and on
demand experiences,
and companies must
reinvent their organizations
to find and capture those
opportunities as they come.
TREND3
HUMAN+
WORKER
Changetheworkplace
orhindertheworkforce
Workforces are becoming
Human+: each worker is
empowered by their skills
and knowledge plus a new
set of tech-driven capabilities.
Now, companies must adapt
technology strategies to
support a new way of working
in the post-digital age.
TREND2
GETTO
KNOWME
Unlockuniqueconsumers
anduniqueopportunities
Tech-driven interactions
create a tech identity
for every consumer—
key to understanding
the next generation of
consumers, and delivering
individualized, experience-
based relationships.
TREND1
DARQ
POWER
Understanding
theDNAofDARQ
Distributed ledger
technology, artificial
intelligence, extended reality,
and quantum computing
will be the next set of new
technologies to spark a step
change, letting businesses
reimagine entire industries.
ThePost-DigitalEraisuponus
AREYOU
READYFOR
WHAT’SNEXT?
Accenture Technology Vision 2019
Today, businesses are making significant
progress on their digital journeys, while new
technologies are rapidly evolving people’s
expectations and behavior. Success in
this emerging “post-digital” world will be
based on an organization’s ability to deliver
personalized “realities” for customers,
employees and business partners.
#TechVision2019