SlideShare ist ein Scribd-Unternehmen logo
1 von 91
Downloaden Sie, um offline zu lesen
Make Sense
Information Architecture for Everybody
by:
Abby the IA
What the
#$%@ is the
information
age?
- my dad
Our world is a mess.
A large part of this mess is made of
information.
A tsunami of information
is still headed our way...
*HT Richard Saul Wurman
No matter
what our job,
our world is
full of messes
we must make
sense of
The majority of messes we
face are made of information
(and people)
In 2014 the average
American will spend
40+ hours a month
wading through...
...places made
of information
and make approximately 70
conscious decisions every day
*HT Sheena S Iyengar
We are all experiencing information overload
...and with that comes information anxiety
*HT Richard Saul Wurman
We have to
have a
website
But our
users still
like printed
things
that website
needs to talk
to the
inventory
system
And be easy
to update
without a
technologist
Oh!
Everything
actually
needs to be
in 5
languages
And the
content
should be
controlled by
our brand
But don’t forget to
let the users make
content too
Our
creative director
says the future
is flat design
Don’t
forget our
partnership
with
_____
We don’t
like the
word “cart”
Our CEO
hates flat
design
Every thing
is complex.
We have to get
comfortable with
making sense of
complexity
Rabbit Hole
of Complexity
How to Make Sense of Any Mess
Everyone has an opinion
and it can be frustrating to
really talk things out
Frustration occurs when
people have different models
in their minds
Creating
objects
allows us to
discuss &
compare
differing
models
When we have something in
common to point to we can
reach consensus more easily
With consensus
comes momentum
But often it is more than
two people, and more than
two models to reconcile...
A mess like this can
easily feel impossible
to make sense of
Many people get
overwhelmed at this point
They think of ways to hide
the mess...
Or they think of ways to
pretty up the mess...
New User
tutorial to
explain the mess
Incentive
structure
for dealing
with the
mess
Fancy
Front end
fluffing
...the mess is still a mess.
...but they have bought time.
Until the mess grows
(as all messes do when given time)
Information Architecture (IA)
tools and concepts help people make sense
of messes made of information (and people)
IA tools and concepts are NOT hard to learn.
NOR are they expensive to teach.
Yet IA tools and concepts
are not taught (or used) as often
as they ought be.
As a result many adults don’t understand the
very basics of architecting information
Yet they architect information daily, for either
their job or their life or both.
Results vary ;)
Everyone
Architects Information
Information
Architecture
in 5 basic lessons
What isn’t information?
Lesson 1
Thinking about
information
as material is hard
Every thing has
information
Information can be
made from the lack
of physical material
There is no true
information
There is only spin
Data is mined
Information is architected
All information
has place(s)
within a
nested set of
architectures
The level of
focus changes
the details you
can see
These levels of
place are deeply
“intertwingled”
*HT Ted Nelson
Change at one level
can have implications
at another level
1. Know your material & level
2. Start to unravel “truth”
Next Steps:
Language Matters
Lesson 2
Ontology
Taxonomy
Choreography
*HT	
  Dan	
  Klyn
Lexicography vs Ontology
• Lexicography is the practice of compiling
dictionaries. Lexicographers collect
different meanings for words
• Ontology represents the knowledge of
terms and concepts within a domain
How to Make Sense of Any Mess
Meaning is subjective
Meaning is demographic
Meaning is socio political
Meaning gets lost in translation
Meaning is complex
h"p://6thfloor.blogs.ny2mes.com/2011/05/20/words-­‐we-­‐dont-­‐say/
Controlled Vocabularies
• A controlled vocabulary is a list of approved terms and
definitions for a particular context and/or setting
• This exercise can help teams to decide on things like:
– Variant Spellings (i.e. American vs. British)
– Scientific vs. Popular Term Use (i.e. Cockroaches vs. Periplaneta Americana)
– Acceptable Synonyms (i.e. Automobile vs. Car)
– Acceptable Acronyms (i.e. GE vs. General Electric)
– Business vs. User Terms (i.e. What we say in meetings vs. what we say to
customers)
– Identification of homographs (i.e. the word “pool” can relate to “swimming pool” or
“shooting”)
50
Start with language
not interfaces
Remember
language is not
just words
I am sorry you have having issues using our
mobile site. I am sure I will be able to help
you...Can you see the hamburger menu?
Careful: We LOVE to use words anyways
even if we have to make them up
We call this an
“uncontrolled” vocabulary
Uncontrolled vocabularies
increase linguistic
insecurity
People suffering from
linguistic insecurity aren’t as
easy to talk things out with
1. Know your material & level
2. Start to unravel “truth”
3. Wipe out linguistic insecurity
4. List words you say/don’t say
Next Steps:
Structure is Rhetoric
Lesson 3
There are
only 5
ways to
organize
anything
1. Location: Rome is a city in Italy
2. Alphabetical: Rome starts with “R”
3. Time: Rome started in 753 BC
4. Category: Rome is a Romantic city
5. Hierarchy: Rome is within Italy, which
is within Europe, which is within the
Eastern and Northern Hemisphere
*HT	
  Richard	
  Saul	
  Wurman	
  -­‐	
  Informa9on	
  Anxiety	
  2
A facet is a particular aspect, or
feature about some “thing”
The more facets something has the more
ways it can be organized against other things.
20 ways to organize a box of vegetables
1.!By cost at the grocery in the USA (Location)
2.!By cost at the grocery in the UK (Location)
3.!By countries it is eaten in (Location)
4.!By first letter scientific names (Alphabetical)
5.!By first letter popular names (Alphabetical)
6.!By first letter cultural names (Alphabetical)
7.!By seasonality of harvest (Time)
8.!By length of season (Time)
9.!By cooking time (Time)
10.!By popularity today (Time)
11.!By popularity 100 years ago (Time)
12.!By color (Category)
13.!By taste (Category)
14.!By texture (Category)
15.!By size (Category)
16.!By growing style (Hierarchy)
17.!By climate (Hierarchy)
18.!By type (Hierarchy)
19.!By soil type (Hierarchy)
20.!By best storing technique (Hierarchy)
10 facets of a vegetable
1.! Color
2.! Texture
3.! Taste
4.! Season Planted
5.! Season Harvested
6.! Soil Grown In
7.! Class
8.! Subclass
9.! Countries Consumed in
10.!Cost by Country
There is “technically”
no right or wrong way
to structure information
There is “academically”
no right or wrong way
to structure information
There is “theoretically”
no right or wrong way
to structure information
All you can do is measure
your results against your
rhetorical intent
Information Architecture
always exists
How you architect your
information says something
about who you are
“It takes knowledge to know a
tomato is a fruit. It takes wisdom
to not put one in a fruit salad”
- Miles Kington
1. Know your material & level
2. Start to unravel “truth”
3. Wipe out linguistic insecurity
4. List words you say/don’t say
5. Identify facets
6. Try on structures
Next Steps:
Define Good
Realistically
Lesson 4
Good depends
on intent
• Time: “I only have ___ left.”
• Resources: “I only have ________”
• Skill-set: “I know how to ________but I don’t know how to ______, yet.”
• Environment: “I am working within a market, serving an audience made of
various user types, within an ecosystem, via a platform, using technology.”
• Personality: “I want my work to say _____________________ about me”
• Politics: “Others want my work to say _________________ about ________”
• Ethics: “I want my work to do right by the world”
• Integrity: “I want to be proud of the results of my work”
Reality involves many factors
• Users: People you intend to interact with whatever is being made
• Stakeholders: People who care about the outcome of what is being made
• Makers: People making whatever is being made
WARNING: You may fall into all three categories yourself on a given project. Be
extra careful when this is a case. Remember that in many cases, meeting our own
needs can prevent us from meeting the needs of others.
Reality involves many players
1. Know your material & level
2. Start to unravel “truth”
3. Wipe out linguistic insecurity
4. List words you say/don’t say
5. Identify facets
6. Try on structures
7. Deal with subjective reality
Next Steps:
Make Diagrams
& Prototypes
Lesson 5
Diagrams help us
Diagrams help us
compare our models
Diagram types should be
collected but also continually
invented for your context
Prototypes help us
h"p://usabilitygeek.com/wp-­‐content/uploads/2012/08/Introduc2on-­‐Website-­‐Usability-­‐Tes2ng-­‐Car.jpg
test our ideas
How to Make Sense of Any Mess
Remember
to zoom in
and out as
you work
Remember that
when you are a
hammer...
...everything looks
like a wireframe
1. Know your material & level
2. Start to unravel “truth”
3. Wipe out linguistic insecurity
4. List words you say/don’t say
5. Identify facets
6. Try on structures
7. Deal with subjective reality
8. Diagram the damn thing
Next Steps:
Information Architecture
is not just for Information Architects
If you make things,
you are probably already
practicing information
architecture
Practicing IA requires
bravery, but does not
require permission
But in case you need permission to go with
those next steps and few words of advice, I
can give you your membership card:
Information
Architecture
helps me make
sense of my
messes.
Your Name
And suggest you think about
joining the IAInstitute.org
... Before you go ...
If you forget everything else,
please remember...
• We live amongst a mounting mess of information
• People make this mess of information
• Information architecture helps us make sense
• Language matters
• Structure is rhetoric
• We must define good realistically
• We must make diagrams and prototypes to
understand each other's models of the world
...my hope is that the
world will make a whole
lot more sense.
If we all think a little harder about
the information we architect...
(a girl can dream )
How to
Make Sense
of Any Mess
@Abby_the_IA
http://abbytheia.com/makesense/
Sign up to receive an email when pre sale opens this fall:
THANKS
(Ships Fall 2014)

Weitere ähnliche Inhalte

Was ist angesagt?

Understanding Stakeholders and Makers
Understanding Stakeholders and MakersUnderstanding Stakeholders and Makers
Understanding Stakeholders and MakersAbby Covert
 
Build Systems, Not Stuff
Build Systems, Not StuffBuild Systems, Not Stuff
Build Systems, Not StuffAbby Covert
 
Understanding Goals and Requirements
Understanding Goals and RequirementsUnderstanding Goals and Requirements
Understanding Goals and RequirementsAbby Covert
 
Information Architecture Heuristics
Information Architecture HeuristicsInformation Architecture Heuristics
Information Architecture HeuristicsAbby Covert
 
Measure What Matters: Crafting UX Success Metrics [UX Lisbon 2019, workshop]
Measure What Matters: Crafting UX Success Metrics [UX Lisbon 2019, workshop] Measure What Matters: Crafting UX Success Metrics [UX Lisbon 2019, workshop]
Measure What Matters: Crafting UX Success Metrics [UX Lisbon 2019, workshop] Kate Rutter
 
Smarter, Not Harder How AI Is Changing Communication - Ragan Events
Smarter, Not Harder How AI Is Changing Communication - Ragan EventsSmarter, Not Harder How AI Is Changing Communication - Ragan Events
Smarter, Not Harder How AI Is Changing Communication - Ragan EventsRichard Harbridge
 
FontShop - Typography
FontShop - TypographyFontShop - Typography
FontShop - TypographyPoppy Young
 
Understanding Users
Understanding UsersUnderstanding Users
Understanding UsersAbby Covert
 
UX RULES: 10 ESSENTIAL PRINCIPLES
UX RULES: 10 ESSENTIAL PRINCIPLESUX RULES: 10 ESSENTIAL PRINCIPLES
UX RULES: 10 ESSENTIAL PRINCIPLESJeremy Robinson
 
Product Validation With Product Discovery
Product Validation With Product Discovery Product Validation With Product Discovery
Product Validation With Product Discovery Hengki Sihombing
 
The Rise of METAVERSE in Healthcare By.Dr.Mahboob Khan
The Rise of METAVERSE in Healthcare By.Dr.Mahboob Khan The Rise of METAVERSE in Healthcare By.Dr.Mahboob Khan
The Rise of METAVERSE in Healthcare By.Dr.Mahboob Khan Healthcare consultant
 
UX design, service design and design thinking
UX design, service design and design thinkingUX design, service design and design thinking
UX design, service design and design thinkingSylvain Cottong
 
Gapology PowerPoint 5.19.10
Gapology PowerPoint 5.19.10Gapology PowerPoint 5.19.10
Gapology PowerPoint 5.19.10markthienes
 
i/o extended: Intro to <UX> Design
i/o extended: Intro to <UX> Design  i/o extended: Intro to <UX> Design
i/o extended: Intro to <UX> Design GDGKuwaitGoogleDevel
 
The What If Technique presented by Motivate Design
The What If Technique presented by Motivate DesignThe What If Technique presented by Motivate Design
The What If Technique presented by Motivate DesignMotivate Design
 
UI vs UX workshop
UI vs UX workshopUI vs UX workshop
UI vs UX workshopInova LLC
 
Jobs-To-Be-Done Theory
Jobs-To-Be-Done TheoryJobs-To-Be-Done Theory
Jobs-To-Be-Done TheoryAlex Kehr
 

Was ist angesagt? (20)

Understanding Stakeholders and Makers
Understanding Stakeholders and MakersUnderstanding Stakeholders and Makers
Understanding Stakeholders and Makers
 
Build Systems, Not Stuff
Build Systems, Not StuffBuild Systems, Not Stuff
Build Systems, Not Stuff
 
ChatGPT: The Hype vs Reality
ChatGPT: The Hype vs Reality ChatGPT: The Hype vs Reality
ChatGPT: The Hype vs Reality
 
Understanding Goals and Requirements
Understanding Goals and RequirementsUnderstanding Goals and Requirements
Understanding Goals and Requirements
 
Consistency in UX Design
Consistency in UX DesignConsistency in UX Design
Consistency in UX Design
 
Information Architecture Heuristics
Information Architecture HeuristicsInformation Architecture Heuristics
Information Architecture Heuristics
 
AI & Startups
AI & StartupsAI & Startups
AI & Startups
 
Measure What Matters: Crafting UX Success Metrics [UX Lisbon 2019, workshop]
Measure What Matters: Crafting UX Success Metrics [UX Lisbon 2019, workshop] Measure What Matters: Crafting UX Success Metrics [UX Lisbon 2019, workshop]
Measure What Matters: Crafting UX Success Metrics [UX Lisbon 2019, workshop]
 
Smarter, Not Harder How AI Is Changing Communication - Ragan Events
Smarter, Not Harder How AI Is Changing Communication - Ragan EventsSmarter, Not Harder How AI Is Changing Communication - Ragan Events
Smarter, Not Harder How AI Is Changing Communication - Ragan Events
 
FontShop - Typography
FontShop - TypographyFontShop - Typography
FontShop - Typography
 
Understanding Users
Understanding UsersUnderstanding Users
Understanding Users
 
UX RULES: 10 ESSENTIAL PRINCIPLES
UX RULES: 10 ESSENTIAL PRINCIPLESUX RULES: 10 ESSENTIAL PRINCIPLES
UX RULES: 10 ESSENTIAL PRINCIPLES
 
Product Validation With Product Discovery
Product Validation With Product Discovery Product Validation With Product Discovery
Product Validation With Product Discovery
 
The Rise of METAVERSE in Healthcare By.Dr.Mahboob Khan
The Rise of METAVERSE in Healthcare By.Dr.Mahboob Khan The Rise of METAVERSE in Healthcare By.Dr.Mahboob Khan
The Rise of METAVERSE in Healthcare By.Dr.Mahboob Khan
 
UX design, service design and design thinking
UX design, service design and design thinkingUX design, service design and design thinking
UX design, service design and design thinking
 
Gapology PowerPoint 5.19.10
Gapology PowerPoint 5.19.10Gapology PowerPoint 5.19.10
Gapology PowerPoint 5.19.10
 
i/o extended: Intro to <UX> Design
i/o extended: Intro to <UX> Design  i/o extended: Intro to <UX> Design
i/o extended: Intro to <UX> Design
 
The What If Technique presented by Motivate Design
The What If Technique presented by Motivate DesignThe What If Technique presented by Motivate Design
The What If Technique presented by Motivate Design
 
UI vs UX workshop
UI vs UX workshopUI vs UX workshop
UI vs UX workshop
 
Jobs-To-Be-Done Theory
Jobs-To-Be-Done TheoryJobs-To-Be-Done Theory
Jobs-To-Be-Done Theory
 

Ähnlich wie How to Make Sense of Any Mess

Findability Day 2015 - Abby Covert - Keynote - How to make sense of any mess
Findability Day 2015 - Abby Covert - Keynote - How to make sense of any messFindability Day 2015 - Abby Covert - Keynote - How to make sense of any mess
Findability Day 2015 - Abby Covert - Keynote - How to make sense of any messFindwise
 
Staff Motivation At Sharp Healthcare
Staff Motivation At Sharp HealthcareStaff Motivation At Sharp Healthcare
Staff Motivation At Sharp HealthcareMichelle Love
 
3. ncce 2019 micro:bit make code slidedeck
3. ncce 2019 micro:bit make code slidedeck3. ncce 2019 micro:bit make code slidedeck
3. ncce 2019 micro:bit make code slidedeckAaron Maurer
 
Ic I Rise Final
Ic I Rise FinalIc I Rise Final
Ic I Rise Finalpez9
 
Cammy Bean_WordsMatter_TechLearn 2022.pptx
Cammy Bean_WordsMatter_TechLearn 2022.pptxCammy Bean_WordsMatter_TechLearn 2022.pptx
Cammy Bean_WordsMatter_TechLearn 2022.pptxCammy Bean
 
B1 Fback Presentation
B1 Fback PresentationB1 Fback Presentation
B1 Fback PresentationTonyversity
 
BSides Rhode Island 2013 - Bite the Wax Tadpole (with Katrina Rodzon)
BSides Rhode Island 2013 - Bite the Wax Tadpole (with Katrina Rodzon)BSides Rhode Island 2013 - Bite the Wax Tadpole (with Katrina Rodzon)
BSides Rhode Island 2013 - Bite the Wax Tadpole (with Katrina Rodzon)Mike Murray
 
Handout for "Proven Presentation Techniques", an InfoComm approved workshop b...
Handout for "Proven Presentation Techniques", an InfoComm approved workshop b...Handout for "Proven Presentation Techniques", an InfoComm approved workshop b...
Handout for "Proven Presentation Techniques", an InfoComm approved workshop b...Thomas Zangerle
 
Michael Jordan Essay Topics
Michael Jordan Essay TopicsMichael Jordan Essay Topics
Michael Jordan Essay TopicsEmily Parrish
 
Eurocall 2010 panel on call and the learner
Eurocall 2010 panel on call and the learnerEurocall 2010 panel on call and the learner
Eurocall 2010 panel on call and the learnerhayoreinders
 
Griffin Been technology Report
Griffin Been technology ReportGriffin Been technology Report
Griffin Been technology ReportMarq2014
 
Unit 2 - what are the sdgs
Unit 2 - what are the sdgsUnit 2 - what are the sdgs
Unit 2 - what are the sdgsPeter Levrai
 
Informative Essay Outline Sample Informative Ess
Informative Essay Outline Sample  Informative EssInformative Essay Outline Sample  Informative Ess
Informative Essay Outline Sample Informative EssAmanda Barber
 
Childrens Personalised Writing Paper Set Alphabet By Honey Tre
Childrens Personalised Writing Paper Set Alphabet By Honey TreChildrens Personalised Writing Paper Set Alphabet By Honey Tre
Childrens Personalised Writing Paper Set Alphabet By Honey TreZaara Jensen
 
Handout for "Getting the message across" a presentation by Thomas Zangerle/Wo...
Handout for "Getting the message across" a presentation by Thomas Zangerle/Wo...Handout for "Getting the message across" a presentation by Thomas Zangerle/Wo...
Handout for "Getting the message across" a presentation by Thomas Zangerle/Wo...Thomas Zangerle
 

Ähnlich wie How to Make Sense of Any Mess (20)

Public Speaking
Public SpeakingPublic Speaking
Public Speaking
 
Findability Day 2015 - Abby Covert - Keynote - How to make sense of any mess
Findability Day 2015 - Abby Covert - Keynote - How to make sense of any messFindability Day 2015 - Abby Covert - Keynote - How to make sense of any mess
Findability Day 2015 - Abby Covert - Keynote - How to make sense of any mess
 
Expository Essay Writing
Expository Essay WritingExpository Essay Writing
Expository Essay Writing
 
Staff Motivation At Sharp Healthcare
Staff Motivation At Sharp HealthcareStaff Motivation At Sharp Healthcare
Staff Motivation At Sharp Healthcare
 
3. ncce 2019 micro:bit make code slidedeck
3. ncce 2019 micro:bit make code slidedeck3. ncce 2019 micro:bit make code slidedeck
3. ncce 2019 micro:bit make code slidedeck
 
Ic I Rise Final
Ic I Rise FinalIc I Rise Final
Ic I Rise Final
 
Cammy Bean_WordsMatter_TechLearn 2022.pptx
Cammy Bean_WordsMatter_TechLearn 2022.pptxCammy Bean_WordsMatter_TechLearn 2022.pptx
Cammy Bean_WordsMatter_TechLearn 2022.pptx
 
B1 Fback Presentation
B1 Fback PresentationB1 Fback Presentation
B1 Fback Presentation
 
BSides Rhode Island 2013 - Bite the Wax Tadpole (with Katrina Rodzon)
BSides Rhode Island 2013 - Bite the Wax Tadpole (with Katrina Rodzon)BSides Rhode Island 2013 - Bite the Wax Tadpole (with Katrina Rodzon)
BSides Rhode Island 2013 - Bite the Wax Tadpole (with Katrina Rodzon)
 
Handout for "Proven Presentation Techniques", an InfoComm approved workshop b...
Handout for "Proven Presentation Techniques", an InfoComm approved workshop b...Handout for "Proven Presentation Techniques", an InfoComm approved workshop b...
Handout for "Proven Presentation Techniques", an InfoComm approved workshop b...
 
Information System Essay
Information System EssayInformation System Essay
Information System Essay
 
Michael Jordan Essay Topics
Michael Jordan Essay TopicsMichael Jordan Essay Topics
Michael Jordan Essay Topics
 
Eurocall 2010 panel on call and the learner
Eurocall 2010 panel on call and the learnerEurocall 2010 panel on call and the learner
Eurocall 2010 panel on call and the learner
 
A Speech Essay
A Speech EssayA Speech Essay
A Speech Essay
 
Griffin Been technology Report
Griffin Been technology ReportGriffin Been technology Report
Griffin Been technology Report
 
Unit 2 - what are the sdgs
Unit 2 - what are the sdgsUnit 2 - what are the sdgs
Unit 2 - what are the sdgs
 
Explanatory Essay On Grit
Explanatory Essay On GritExplanatory Essay On Grit
Explanatory Essay On Grit
 
Informative Essay Outline Sample Informative Ess
Informative Essay Outline Sample  Informative EssInformative Essay Outline Sample  Informative Ess
Informative Essay Outline Sample Informative Ess
 
Childrens Personalised Writing Paper Set Alphabet By Honey Tre
Childrens Personalised Writing Paper Set Alphabet By Honey TreChildrens Personalised Writing Paper Set Alphabet By Honey Tre
Childrens Personalised Writing Paper Set Alphabet By Honey Tre
 
Handout for "Getting the message across" a presentation by Thomas Zangerle/Wo...
Handout for "Getting the message across" a presentation by Thomas Zangerle/Wo...Handout for "Getting the message across" a presentation by Thomas Zangerle/Wo...
Handout for "Getting the message across" a presentation by Thomas Zangerle/Wo...
 

Mehr von Abby Covert

Language: Your Organization's Most Important and Least Valued Asset
Language: Your Organization's Most Important and Least Valued AssetLanguage: Your Organization's Most Important and Least Valued Asset
Language: Your Organization's Most Important and Least Valued AssetAbby Covert
 
Interactions South America 2015 Keynote
Interactions South America 2015 KeynoteInteractions South America 2015 Keynote
Interactions South America 2015 KeynoteAbby Covert
 
How I Teach IA to Design Students
How I Teach IA to Design StudentsHow I Teach IA to Design Students
How I Teach IA to Design StudentsAbby Covert
 
Search is the Front Door to UX
Search is the Front Door to UXSearch is the Front Door to UX
Search is the Front Door to UXAbby Covert
 
Understanding Information Architecture
Understanding Information ArchitectureUnderstanding Information Architecture
Understanding Information ArchitectureAbby Covert
 
Understanding What It Is Like to Not Understand
Understanding What It Is Like to Not UnderstandUnderstanding What It Is Like to Not Understand
Understanding What It Is Like to Not UnderstandAbby Covert
 
Creating Clarity and Establishing Truth
Creating Clarity and Establishing TruthCreating Clarity and Establishing Truth
Creating Clarity and Establishing TruthAbby Covert
 
Everyone needs a portfolio: a workshop
Everyone needs a portfolio: a workshopEveryone needs a portfolio: a workshop
Everyone needs a portfolio: a workshopAbby Covert
 
What is this UX thing?
What is this UX thing?What is this UX thing?
What is this UX thing?Abby Covert
 
Wireframe that First: The Role of UX in Agencies
Wireframe that First: The Role of UX in AgenciesWireframe that First: The Role of UX in Agencies
Wireframe that First: The Role of UX in AgenciesAbby Covert
 
SXSWi Lessons for Noobs
SXSWi Lessons for NoobsSXSWi Lessons for Noobs
SXSWi Lessons for NoobsAbby Covert
 
User Experience is Powerful
User Experience is PowerfulUser Experience is Powerful
User Experience is PowerfulAbby Covert
 

Mehr von Abby Covert (12)

Language: Your Organization's Most Important and Least Valued Asset
Language: Your Organization's Most Important and Least Valued AssetLanguage: Your Organization's Most Important and Least Valued Asset
Language: Your Organization's Most Important and Least Valued Asset
 
Interactions South America 2015 Keynote
Interactions South America 2015 KeynoteInteractions South America 2015 Keynote
Interactions South America 2015 Keynote
 
How I Teach IA to Design Students
How I Teach IA to Design StudentsHow I Teach IA to Design Students
How I Teach IA to Design Students
 
Search is the Front Door to UX
Search is the Front Door to UXSearch is the Front Door to UX
Search is the Front Door to UX
 
Understanding Information Architecture
Understanding Information ArchitectureUnderstanding Information Architecture
Understanding Information Architecture
 
Understanding What It Is Like to Not Understand
Understanding What It Is Like to Not UnderstandUnderstanding What It Is Like to Not Understand
Understanding What It Is Like to Not Understand
 
Creating Clarity and Establishing Truth
Creating Clarity and Establishing TruthCreating Clarity and Establishing Truth
Creating Clarity and Establishing Truth
 
Everyone needs a portfolio: a workshop
Everyone needs a portfolio: a workshopEveryone needs a portfolio: a workshop
Everyone needs a portfolio: a workshop
 
What is this UX thing?
What is this UX thing?What is this UX thing?
What is this UX thing?
 
Wireframe that First: The Role of UX in Agencies
Wireframe that First: The Role of UX in AgenciesWireframe that First: The Role of UX in Agencies
Wireframe that First: The Role of UX in Agencies
 
SXSWi Lessons for Noobs
SXSWi Lessons for NoobsSXSWi Lessons for Noobs
SXSWi Lessons for Noobs
 
User Experience is Powerful
User Experience is PowerfulUser Experience is Powerful
User Experience is Powerful
 

Kürzlich hochgeladen

NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023Steve Rader
 
MoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor PresentationMoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor Presentationbaron83
 
Chicago Medical Malpractice Lawyer Chicago Medical Malpractice Lawyer.pdf
Chicago Medical Malpractice Lawyer Chicago Medical Malpractice Lawyer.pdfChicago Medical Malpractice Lawyer Chicago Medical Malpractice Lawyer.pdf
Chicago Medical Malpractice Lawyer Chicago Medical Malpractice Lawyer.pdfSourav Sikder
 
Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access
 
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...Khaled Al Awadi
 
Plano de marketing- inglês em formato ppt
Plano de marketing- inglês  em formato pptPlano de marketing- inglês  em formato ppt
Plano de marketing- inglês em formato pptElizangelaSoaresdaCo
 
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for BusinessQ2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for BusinessAPCO
 
Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access
 
Graham and Doddsville - Issue 1 - Winter 2006 (1).pdf
Graham and Doddsville - Issue 1 - Winter 2006 (1).pdfGraham and Doddsville - Issue 1 - Winter 2006 (1).pdf
Graham and Doddsville - Issue 1 - Winter 2006 (1).pdfAnhNguyen97152
 
Entrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizationsEntrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizationsP&CO
 
Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024Winbusinessin
 
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...AustraliaChapterIIBA
 
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISING
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISINGUNLEASHING THE POWER OF PROGRAMMATIC ADVERTISING
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISINGlokeshwarmaha
 
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...IMARC Group
 
Tata Kelola Bisnis perushaan yang bergerak
Tata Kelola Bisnis perushaan yang bergerakTata Kelola Bisnis perushaan yang bergerak
Tata Kelola Bisnis perushaan yang bergerakEditores1
 
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)tazeenaila12
 
To Create Your Own Wig Online To Create Your Own Wig Online
To Create Your Own Wig Online  To Create Your Own Wig OnlineTo Create Your Own Wig Online  To Create Your Own Wig Online
To Create Your Own Wig Online To Create Your Own Wig Onlinelng ths
 
MC Heights construction company in Jhang
MC Heights construction company in JhangMC Heights construction company in Jhang
MC Heights construction company in Jhangmcgroupjeya
 
Cracking the ‘Business Process Outsourcing’ Code Main.pptx
Cracking the ‘Business Process Outsourcing’ Code Main.pptxCracking the ‘Business Process Outsourcing’ Code Main.pptx
Cracking the ‘Business Process Outsourcing’ Code Main.pptxWorkforce Group
 

Kürzlich hochgeladen (20)

NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023
 
MoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor PresentationMoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor Presentation
 
Chicago Medical Malpractice Lawyer Chicago Medical Malpractice Lawyer.pdf
Chicago Medical Malpractice Lawyer Chicago Medical Malpractice Lawyer.pdfChicago Medical Malpractice Lawyer Chicago Medical Malpractice Lawyer.pdf
Chicago Medical Malpractice Lawyer Chicago Medical Malpractice Lawyer.pdf
 
Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024
 
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...
 
Plano de marketing- inglês em formato ppt
Plano de marketing- inglês  em formato pptPlano de marketing- inglês  em formato ppt
Plano de marketing- inglês em formato ppt
 
Investment Opportunity for Thailand's Automotive & EV Industries
Investment Opportunity for Thailand's Automotive & EV IndustriesInvestment Opportunity for Thailand's Automotive & EV Industries
Investment Opportunity for Thailand's Automotive & EV Industries
 
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for BusinessQ2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
 
Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024
 
Graham and Doddsville - Issue 1 - Winter 2006 (1).pdf
Graham and Doddsville - Issue 1 - Winter 2006 (1).pdfGraham and Doddsville - Issue 1 - Winter 2006 (1).pdf
Graham and Doddsville - Issue 1 - Winter 2006 (1).pdf
 
Entrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizationsEntrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizations
 
Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024
 
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
 
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISING
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISINGUNLEASHING THE POWER OF PROGRAMMATIC ADVERTISING
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISING
 
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
 
Tata Kelola Bisnis perushaan yang bergerak
Tata Kelola Bisnis perushaan yang bergerakTata Kelola Bisnis perushaan yang bergerak
Tata Kelola Bisnis perushaan yang bergerak
 
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
 
To Create Your Own Wig Online To Create Your Own Wig Online
To Create Your Own Wig Online  To Create Your Own Wig OnlineTo Create Your Own Wig Online  To Create Your Own Wig Online
To Create Your Own Wig Online To Create Your Own Wig Online
 
MC Heights construction company in Jhang
MC Heights construction company in JhangMC Heights construction company in Jhang
MC Heights construction company in Jhang
 
Cracking the ‘Business Process Outsourcing’ Code Main.pptx
Cracking the ‘Business Process Outsourcing’ Code Main.pptxCracking the ‘Business Process Outsourcing’ Code Main.pptx
Cracking the ‘Business Process Outsourcing’ Code Main.pptx
 

How to Make Sense of Any Mess