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Group decision making
Objectives:
1. Differentiate between group and
individual.
2. Explain process of group decision
making.
3. discuss the characteristics of effective
group facilitator or leader.
4. List the advantages and disadvantages
of group decision making.
5. Indicate appropriate situations or
conditions for group decision making.
6. Explain the approaches used for
decision approval (consensus,
negotiation, voting).
7. Give the advantage and
disadvantage of each approaches.
8. Guidelines for leading group meeting.
9. Indicate conditions that foster group
think.
10. Explain how group think be avoided.
Out line:
1- Introduction.
2- Definition of decision making.
3- What is the group?
4- Differences between group and
individual decision making .
5- The process of group decision making.
6- Characteristics of effective group
facilitator or leader.
7- The advantages and disadvantages
of group decision making.
8- Appropriate situations or conditions
for group decision making.
9- The approaches used for decision
approval (consensus, negotiation, voting).
10- The advantages and
disadvantages of each approaches.
11- conditions that foster group think.
12- how to avoid group think?
introduction
 A group comprises two or more people who
perceive themselves as sharing common interests
and who come together to accomplish an
activity through face to face interaction.
 People join groups to satisfy security, fulfill social
and esteem needs, enhance their personal status
and careers, sustain friendships, and accomplish
goals.
 In organizations , formal groups are deliberately
created to perform specific tasks.
What is the group
Two or more individuals
interacting who have come
together to achieve a particular
goal.
Two or more interacting
individuals with a stable pattern of
relationship between them who
perceive themselves as a group.
Definition of group decision
making:
Group decision making is a type of
participatory process in which
multiple individuals acting
collectively, analyze problems or
situations, consider and evaluate
alternative courses of action, and
select from among the alternatives
a solution
The difference between group
and individual decision making
individual decision
making
 If the task requires
high-quality
technical
expertise, the
available individual
who is most expert
in that technical
specialty should
perform the task.
group decision
making
 If the task requires
group commitment
by consensus ‫التزام‬
‫المجموعة‬‫بتوافق‬‫االراء‬ , a
group should be
expected to
perform the task.
individual
decision making
 You are solely
responsible for the
kind of decision
achieved, whether
it is good or bad.
group decision
making
 More effective
because it is an
outcome of
collective or
cohesive minds.
But on the other hand
there is greater
opportunity for
conflict.
 individual decision
making
 You can take
immediate action
and fast solution to
a problem or a
situation.
group decision
making
 Groups are slow,
but the quality of
the decision is more
important than the
time expended to
take it.
And at the same time
there are more
viewpoints from
which to evaluate
those ideas
critically.
 individual decision
making
 You take full
accountability for
the outcome of
the decision and
its consequences.
 You are free from
too much
diversity in a
group which
affect the
decision making.
group decision
making
 A group is able to
divide labor among
its members so that,
for example,
members can work
on their own
specialties.
 In group discussions,
there is an attraction
toward the majority
and there are
pressures to conform
to the majority.
Stages of group formation
1. Forming:
CONFUSION- not certain about
purpose, task and leadership.
The members often depend on a
leader to define purpose, tasks, and
roles.
2. Storming
Conflict and confrontation
(disagreements).
Members develop roles and
relationships.
Conflict, dissatisfaction, and
competition arise on important issues
related to procedures and behavior .
The leader helps the group to
acknowledge the conflict and to
resolve it in a win-win manner.
3. Norming:
The group members define its goals and
rules of behavior.
The group determines what are or are not
acceptable behaviors and attitudes.
The group structure, roles, and relationships
become clearer.
The leader explains standers of
performance and behavior, defines the
group structure, and facilitates relationship
building.
4. Performing:
Group fully functional, devoted to task at
hand.
The group members agree on basic purposes
and activities and carry out the work.
Cooperation and communication improves,
and emotional issues subside.
The leader provides feedback on the quality
and quantity of work, praises achievement,
critiques poor work and takes steps to improve
it .
5. Adjourning:
That occurs when a group dissolves after achieving
its objectives..
6. Reforming:
When some major changes takes
place in the environment or goals
of the group that requires the
group to refocus its activities and
recycle through the four stages.
Characteristics of effective group
 Goals are clear, shared, and
important.
 Diagnosis of group problems is
careful and systematic.
 Decisions are made through
consensus ‫.توافق‬
 Participation is broad.
 Listening is active and
attentive.
Feelings are expressed and are
considered important ‘data’ for
group effectiveness.
 Conflict is openly expressed and
acknowledged.
 Trust is high among members who are
willing to take risks and reveal sensitive
information.
 Creativity and growth occur innovation
and experimentation are encouraged.
Advantages of group participation in
decision making
1. More information than individual.
2. Groups have a wider range of
knowledge to draw on than does the
individual.
3. Generate a great number of
alternative.
4- Increase acceptance.
5. It may be less time consuming for a
group to gather information and
analyze it.
6. This may be no more expensive than
having a higher-paid manager make
the decision.
7- Understand the decision better.
8- Greater creativity.
Disadvantages of group
participation in decision making
1. Group decisions may result from social
pressures.
2. Great pressure towards conformity ‫القبول‬
3. Hierarchical pressures can reduce the staff
associate’s participation to acceptance to
the manager’s desires.
4. Formal status is likely to inhibit
interaction when the manager has less
expertise than the staff.
5. People easily avoid responsibility.
6. Dis-agreement may lead to conflict.
7. Domination by few members in a
group.
8. Members may become more
interested in winning an argument
than determining the best alternative.
9. Choosing the most acceptable
solution may produce consensus,
which is not necessarily the optimal
alternative and may simply foster the
status quo.
The approaches used for
decision approval
Consensus
voting
Negotiation
Consensus decision-making
 is a group decision making process that
seeks not only the agreement of most
participants but also the resolution or
mitigation of minority objections ‫تقليل‬‫عدد‬
‫.المعارضين‬
 It is when a group of people share
information, ideas and opinions, and
discuss and deliberate openly to
formulate a plan that the entire group
can accept.
consensus decision-making
aims to be:
 Agreement Seeking: it help
participants reach as much
agreement as possible.
 Collaborative: Participants contribute
to a shared proposal and shape it into
a decision that meets the concerns of
all group members as much as
possible.
 Cooperative: Participants in an
effective consensus process should
strive to reach the best possible
decision for the group and all of its
members, rather than competing for
personal preferences.
 Egalitarian:‫متساوى‬All members should
be afforded, as much as possible,
equal input into the process. All
members have the opportunity to
present, and amend ‫تحسين‬proposals.
Inclusive: As many stakeholders as
possible should be involved in the
consensus decision-making
process.
Participatory: The consensus
process should actively ask the
input and participation of all
decision-makers.
NEGOTIATION
Definition: Negotiation is a problem-
solving process in which two or more
people voluntarily discuss their
differences and attempt to reach a joint
decision on their common concerns.
Negotiation requires participants to
identify issues about which they differ,
educate each other about their needs
and interests.
Most common reasons for choosing to
negotiate

• Gain recognition of either issues or parties;
• Test the strength of other parties;
• Obtain information about issues, interests
and positions of other parties;
• Educate all sides about a particular view of
an issue or concern;
• Ventilate emotions about issues or people;
• Change perceptions;
• Mobilize public support;
• Buy time;
• Bring about a desired change in a relationship;
• Develop new procedures for handling problems;
• Make substantive gains;
• Solve a problem.
voting
Definition:
 Voting is a method for a group
such as a meeting or an electorate
to make a decision or express an
opinion—often following discussions,
debates, or election campaigns. It is
often found in democracies and
republics ‫جمهوريات‬
Reasons for voting
 In a representative government, voting
commonly implies election: a way for an
electorate to select among candidates
for office.
 In politics voting is the method by which
the electorate of a democracy appoints
representatives in its government.
Guide lines for leading group
meetings
 Begin and end on time.
 Create a warm, accepting, and non
threatening climate.
 Arrange seating to minimize differences in
power, maximize involvement, and allow
visualization of all meeting activities( e.g.
U-shaped)
 Use interesting and varied visuals and other
aids.
 Clarify all terms and concepts.
 Foster cooperation in the group.
 Establish goals and key objectives.
 Keep the group focused.
 Focus the discussion on one topic at
time.
 Facilitate thoughtful problem solving.
 Allocate time for all problem solving
steps.
 Promote involvement.
 Facilitate integration of material and
ideas.
 Facilitate evaluation of the quality of
the discussion.
 Elicit the expression of uncooperative
opinions.
 Summarize discussion.
 Finalize the plan of action for
implementing decisions.
 Arrange for follow-up.
Conditions that foster group think:
1- High group cohesiveness. Usually
cohesiveness leads to the free
expression of ideas; however, in
groupthink circumstances, the
opposite occurs.
2-The members have an authoritarian-
style leader who tends to argue for
"pet" proposals. Thus, we would not
expect
groupthink to occur in groups that
have a tradition of democratic
leadership.
3- The group is often isolated from
the "real world"; that is, the group is
not forced to deal with what is
happening "out there" beyond the
group.
Cont…….,
4-the group does not have a definite
procedure, or method, for decision
making.
5-The members of the group come from
similar backgrounds and have similar
viewpoints.
6-The group is in a complex decision-
making situation that causes a significant
amount of arousal in each member, and
the members feel that finding an
alternative better than the leader's pet
How group think be avoided:
Group members can take several steps to lower the
possibility for groupthink. During the Cuban Missile Crisis,
President Kennedy apparently took the following
measures that undoubtedly worked to his advantage:
1. The president assigned the role of "critical evaluator" to
each member of his group. The norm of the "critical
evaluator" was to be responsible for questioning all facts
and assumptions that group members voiced. They were
also to question the leader's opinions. Kennedy also
assigned to his brother Robert the special role of "devil's
advocate." In this role, Robert Kennedy took the lead in
questioning other group member's claims.
Cont……..,
2. The president refused to state which
course of action he preferred until late in
the decision-making process.
3- He consulted with informed people
outside the group. He also invited them to
meetings. The outside people added
information and challenged the group's
ideas.
Cont……,
4. He divided the group into subgroups. Each
subgroup made preliminary decisions
concerning the same issue. The larger group
would then reconvene to compare these
preliminary decisions and hammer out the
differences among the various options.
5- Kennedy set aside time to rehash earlier
decisions. He wanted a chance to consider any
new objections to the decisions that the group
members might have.
Cont……,
6. He had the group search for signs
warning the members of problems that
the chosen course of action might be
having, after the administration had
begun to implement the plan. Thus, he
could reconsider the course of action
even after the group had made the
decision to implement
Group decision making
‫طلق‬ ‫بوجه‬ ‫اخاك‬ ‫تلقى‬ ‫أن‬ ‫ولو‬ ‫شيئا‬ ‫المعروف‬ ‫من‬ ‫تحقرن‬ ‫ال‬

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Group decision making

  • 2. Objectives: 1. Differentiate between group and individual. 2. Explain process of group decision making. 3. discuss the characteristics of effective group facilitator or leader. 4. List the advantages and disadvantages of group decision making. 5. Indicate appropriate situations or conditions for group decision making.
  • 3. 6. Explain the approaches used for decision approval (consensus, negotiation, voting). 7. Give the advantage and disadvantage of each approaches. 8. Guidelines for leading group meeting. 9. Indicate conditions that foster group think. 10. Explain how group think be avoided.
  • 4. Out line: 1- Introduction. 2- Definition of decision making. 3- What is the group? 4- Differences between group and individual decision making . 5- The process of group decision making. 6- Characteristics of effective group facilitator or leader.
  • 5. 7- The advantages and disadvantages of group decision making. 8- Appropriate situations or conditions for group decision making. 9- The approaches used for decision approval (consensus, negotiation, voting). 10- The advantages and disadvantages of each approaches. 11- conditions that foster group think. 12- how to avoid group think?
  • 6. introduction  A group comprises two or more people who perceive themselves as sharing common interests and who come together to accomplish an activity through face to face interaction.  People join groups to satisfy security, fulfill social and esteem needs, enhance their personal status and careers, sustain friendships, and accomplish goals.  In organizations , formal groups are deliberately created to perform specific tasks.
  • 7. What is the group Two or more individuals interacting who have come together to achieve a particular goal. Two or more interacting individuals with a stable pattern of relationship between them who perceive themselves as a group.
  • 8. Definition of group decision making: Group decision making is a type of participatory process in which multiple individuals acting collectively, analyze problems or situations, consider and evaluate alternative courses of action, and select from among the alternatives a solution
  • 9. The difference between group and individual decision making individual decision making  If the task requires high-quality technical expertise, the available individual who is most expert in that technical specialty should perform the task. group decision making  If the task requires group commitment by consensus ‫التزام‬ ‫المجموعة‬‫بتوافق‬‫االراء‬ , a group should be expected to perform the task.
  • 10. individual decision making  You are solely responsible for the kind of decision achieved, whether it is good or bad. group decision making  More effective because it is an outcome of collective or cohesive minds. But on the other hand there is greater opportunity for conflict.
  • 11.  individual decision making  You can take immediate action and fast solution to a problem or a situation. group decision making  Groups are slow, but the quality of the decision is more important than the time expended to take it. And at the same time there are more viewpoints from which to evaluate those ideas critically.
  • 12.  individual decision making  You take full accountability for the outcome of the decision and its consequences.  You are free from too much diversity in a group which affect the decision making. group decision making  A group is able to divide labor among its members so that, for example, members can work on their own specialties.  In group discussions, there is an attraction toward the majority and there are pressures to conform to the majority.
  • 13. Stages of group formation 1. Forming: CONFUSION- not certain about purpose, task and leadership. The members often depend on a leader to define purpose, tasks, and roles.
  • 14. 2. Storming Conflict and confrontation (disagreements). Members develop roles and relationships. Conflict, dissatisfaction, and competition arise on important issues related to procedures and behavior . The leader helps the group to acknowledge the conflict and to resolve it in a win-win manner.
  • 15. 3. Norming: The group members define its goals and rules of behavior. The group determines what are or are not acceptable behaviors and attitudes. The group structure, roles, and relationships become clearer. The leader explains standers of performance and behavior, defines the group structure, and facilitates relationship building.
  • 16. 4. Performing: Group fully functional, devoted to task at hand. The group members agree on basic purposes and activities and carry out the work. Cooperation and communication improves, and emotional issues subside. The leader provides feedback on the quality and quantity of work, praises achievement, critiques poor work and takes steps to improve it .
  • 17. 5. Adjourning: That occurs when a group dissolves after achieving its objectives.. 6. Reforming: When some major changes takes place in the environment or goals of the group that requires the group to refocus its activities and recycle through the four stages.
  • 18. Characteristics of effective group  Goals are clear, shared, and important.  Diagnosis of group problems is careful and systematic.  Decisions are made through consensus ‫.توافق‬  Participation is broad.
  • 19.  Listening is active and attentive. Feelings are expressed and are considered important ‘data’ for group effectiveness.
  • 20.  Conflict is openly expressed and acknowledged.  Trust is high among members who are willing to take risks and reveal sensitive information.  Creativity and growth occur innovation and experimentation are encouraged.
  • 21. Advantages of group participation in decision making 1. More information than individual. 2. Groups have a wider range of knowledge to draw on than does the individual. 3. Generate a great number of alternative.
  • 22. 4- Increase acceptance. 5. It may be less time consuming for a group to gather information and analyze it. 6. This may be no more expensive than having a higher-paid manager make the decision. 7- Understand the decision better. 8- Greater creativity.
  • 23. Disadvantages of group participation in decision making 1. Group decisions may result from social pressures. 2. Great pressure towards conformity ‫القبول‬ 3. Hierarchical pressures can reduce the staff associate’s participation to acceptance to the manager’s desires.
  • 24. 4. Formal status is likely to inhibit interaction when the manager has less expertise than the staff. 5. People easily avoid responsibility. 6. Dis-agreement may lead to conflict. 7. Domination by few members in a group.
  • 25. 8. Members may become more interested in winning an argument than determining the best alternative. 9. Choosing the most acceptable solution may produce consensus, which is not necessarily the optimal alternative and may simply foster the status quo.
  • 26. The approaches used for decision approval Consensus voting Negotiation
  • 27. Consensus decision-making  is a group decision making process that seeks not only the agreement of most participants but also the resolution or mitigation of minority objections ‫تقليل‬‫عدد‬ ‫.المعارضين‬  It is when a group of people share information, ideas and opinions, and discuss and deliberate openly to formulate a plan that the entire group can accept.
  • 28. consensus decision-making aims to be:  Agreement Seeking: it help participants reach as much agreement as possible.  Collaborative: Participants contribute to a shared proposal and shape it into a decision that meets the concerns of all group members as much as possible.
  • 29.  Cooperative: Participants in an effective consensus process should strive to reach the best possible decision for the group and all of its members, rather than competing for personal preferences.  Egalitarian:‫متساوى‬All members should be afforded, as much as possible, equal input into the process. All members have the opportunity to present, and amend ‫تحسين‬proposals.
  • 30. Inclusive: As many stakeholders as possible should be involved in the consensus decision-making process. Participatory: The consensus process should actively ask the input and participation of all decision-makers.
  • 31. NEGOTIATION Definition: Negotiation is a problem- solving process in which two or more people voluntarily discuss their differences and attempt to reach a joint decision on their common concerns. Negotiation requires participants to identify issues about which they differ, educate each other about their needs and interests.
  • 32. Most common reasons for choosing to negotiate  • Gain recognition of either issues or parties; • Test the strength of other parties; • Obtain information about issues, interests and positions of other parties; • Educate all sides about a particular view of an issue or concern; • Ventilate emotions about issues or people;
  • 33. • Change perceptions; • Mobilize public support; • Buy time; • Bring about a desired change in a relationship; • Develop new procedures for handling problems; • Make substantive gains; • Solve a problem.
  • 34. voting Definition:  Voting is a method for a group such as a meeting or an electorate to make a decision or express an opinion—often following discussions, debates, or election campaigns. It is often found in democracies and republics ‫جمهوريات‬
  • 35. Reasons for voting  In a representative government, voting commonly implies election: a way for an electorate to select among candidates for office.  In politics voting is the method by which the electorate of a democracy appoints representatives in its government.
  • 36. Guide lines for leading group meetings  Begin and end on time.  Create a warm, accepting, and non threatening climate.  Arrange seating to minimize differences in power, maximize involvement, and allow visualization of all meeting activities( e.g. U-shaped)  Use interesting and varied visuals and other aids.
  • 37.  Clarify all terms and concepts.  Foster cooperation in the group.  Establish goals and key objectives.  Keep the group focused.  Focus the discussion on one topic at time.  Facilitate thoughtful problem solving.  Allocate time for all problem solving steps.  Promote involvement.
  • 38.  Facilitate integration of material and ideas.  Facilitate evaluation of the quality of the discussion.  Elicit the expression of uncooperative opinions.  Summarize discussion.  Finalize the plan of action for implementing decisions.  Arrange for follow-up.
  • 39. Conditions that foster group think: 1- High group cohesiveness. Usually cohesiveness leads to the free expression of ideas; however, in groupthink circumstances, the opposite occurs. 2-The members have an authoritarian- style leader who tends to argue for "pet" proposals. Thus, we would not expect
  • 40. groupthink to occur in groups that have a tradition of democratic leadership. 3- The group is often isolated from the "real world"; that is, the group is not forced to deal with what is happening "out there" beyond the group.
  • 41. Cont……., 4-the group does not have a definite procedure, or method, for decision making. 5-The members of the group come from similar backgrounds and have similar viewpoints. 6-The group is in a complex decision- making situation that causes a significant amount of arousal in each member, and the members feel that finding an alternative better than the leader's pet
  • 42. How group think be avoided: Group members can take several steps to lower the possibility for groupthink. During the Cuban Missile Crisis, President Kennedy apparently took the following measures that undoubtedly worked to his advantage: 1. The president assigned the role of "critical evaluator" to each member of his group. The norm of the "critical evaluator" was to be responsible for questioning all facts and assumptions that group members voiced. They were also to question the leader's opinions. Kennedy also assigned to his brother Robert the special role of "devil's advocate." In this role, Robert Kennedy took the lead in questioning other group member's claims.
  • 43. Cont…….., 2. The president refused to state which course of action he preferred until late in the decision-making process. 3- He consulted with informed people outside the group. He also invited them to meetings. The outside people added information and challenged the group's ideas.
  • 44. Cont……, 4. He divided the group into subgroups. Each subgroup made preliminary decisions concerning the same issue. The larger group would then reconvene to compare these preliminary decisions and hammer out the differences among the various options. 5- Kennedy set aside time to rehash earlier decisions. He wanted a chance to consider any new objections to the decisions that the group members might have.
  • 45. Cont……, 6. He had the group search for signs warning the members of problems that the chosen course of action might be having, after the administration had begun to implement the plan. Thus, he could reconsider the course of action even after the group had made the decision to implement
  • 47. ‫طلق‬ ‫بوجه‬ ‫اخاك‬ ‫تلقى‬ ‫أن‬ ‫ولو‬ ‫شيئا‬ ‫المعروف‬ ‫من‬ ‫تحقرن‬ ‫ال‬