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Need to
Know
Most established social
channel; broad reach
in U.S. & global. Very
advanced targeting;
paid ads necessary.
Very well established
w/ strong ad products
& potential for wide
reach, though
audience is more
niche.
Owned by Google.
2nd most popular
search engine. 6
billion hours of video
watched per month.
Started by a high
school dropout; now
owned by Yahoo.
Blogging platform for
the creative set.
Owned by Twitter.
Launched the short-
form video craze. Very
influencer-driven.
Nearly all mobile.
Questionable value as
a “social network” but
not irrelevant. Mostly
used to bolster SEO.
How People
Use It
How Brands
Use It
Who’s On
It
What It Can
Help
Achieve
Major KPIs
Content
Types
Everyone.
However, teens are using
it less, and differently
(more for networking).
A fairly wide audience,
with pops in:
Tech, Marketing,
African Americans,
Entertainment &
Politics.
Everyone.
Especially
Millennials, teens &
young men.
Teens & Millennials. 41%
users are 18-34.
Popular among the
fashion, art,
entertainment, food &
creative set.
Early adopters,
Millennials & teens.
Hardcore content
creators.
Large international
audience & tech early
adopters. Also has
implications for whole
Google ecosystem - so
basically everyone.
Go-to social network for
many demos. Browsing
the feed; keeping up with
friends; sharing
news/photos; sharing &
discovering content;
planning events. Also
used for customer
service.
Many are spectators
rather than active
participants, discovering
content, articles & news.
Others use it for 1:1
engagement with friends,
peers, celebrities &
brands. Lots of customer
service inquiries.
Watching videos,
uploading videos,
following video
creators (now
celebrities in their
own right).
Curating & creating
content that provides a
window into their
personalities, interests,
etc. Riffing on pop
culture, trends, humor,
etc. Following others
who inspire them.
Consuming &
sometimes creating
fun, interesting 6-
second videos.
Following influential
content creators.
Often used for
promoting one’s
personal businesses
or career.
Occasionally
following brand
content.
Publish high-quality
visual content, often an
extension of brand
campaigns. Elicit
engagement from fans
& non-fans. Can do
very robust demo &
interest targeting.
Real-time participation in
cultural events. Publish
high-quality visual & text-
based content. Ask
questions & have 1:1
conversations with
consumers & influencers.
Host Twitter chats &
parties. Respond to
customer service inquiries.
Distribute TV
commercials and other
video content &
create unique web-
based video content.
Leverage influencers to
create video content.
Paid media - pre-roll,
banners, in-video,
TrueView, etc.
Maintain branded
Tumblr page & curate
experience through
reblogs & original
content. Engage with
Tumblr influencers.
Some convergence
with Yahoo advertising.
Creating 6-second
videos - one-off’s or,
increasingly, whole
storylines in 6-second
episodes. Leverage
influencers to create
brand content.
SEO.
Less commonly
used as a content
distribution
channel, and when
it is, it’s used mainly
by publishers or
tech brands.
Awareness
Brand Equity
Purchase Intent
Trial (Mainly Entertainment)
Traffic (for Publishers)
New Audience Reach
Awareness
Brand Equity
Purchase Intent
Trial (Mainly Entertainment)
Traffic (for Publishers)
New Audience Reach
Awareness
Brand Equity
Purchase Intent
Trial (Mainly Entertainment)
New Audience Reach
Brand Equity
Traffic
Brand Equity
Brand Engagement
Traffic
Search Optimization
Video, strong visuals
(print quality) with less
than 20% text on image;
link and carousel ads
140 character limit
text based, image
content, videos & GIF’s
Short & long form
video
Text, photo, quote,
link, chat, audio,
video. Photos & GIFS
tend to perform best.
6-second videos
Impressions, Video Views
CTR, CPE, CPF, Likes,
Comments & Shares
Retweets, @replies,
Favorites, Followers
Impressions, CTR, CPF &
Hashtag Use
Video views,
Video Completion
Rate, Comments &
Likes
Engagements,
Impressions, Follows,
Clicks, Views &
Engagement Rate
Revines, Comments &
Loops (# of times
video is played)
Clicks, Comments
& +1’s
Text-based content.
Can include visuals,
videos & links back to
brand website
MAU 1.49 Billion 1 Billion 540 Million316 Million 40 MillionEst. 43 Million
Paid
Media
Yes - Robust Yes - Robust Yes - Robust Yes - Basic No Yes - Through Google
* Updated August 2015Social Platform Cheat Sheet
120 Million
Mobile app, catering
to the <25 demo.
Expiring images &
videos, 24-hour “stories”
and a “Discover” tab.
13-34 year olds,
nearly 100MM daily
active Snapchatters
& growing.
1:1 photo/video
messages that expire
after 10 seconds. Daily
storytelling to friends via
24-hour “story” feature.
Access to publication
sourced stories
Behind the scenes,
exclusive content.
Content must be
entertaining,
organic, & on the fly.
Work with
influencers to
engage with fans.
Views, Screenshots &
Replays
Yes – Discover, Stories,
Geofilters
Images, videos,
drawings, emojis &
text
Brand Equity
Brand Engagement
Young Audiences
Facebook made
community growth a
priority on Instagram. Very
high engagement rates
relative to other channels.
70MM photos /day.
Millennial parents,
Millennials teens & early
adopters. Audience is
becoming more
mainstream.
Showcasing their lives in
unique, artsy, or
adorable ways. Lots of
selfies and food. Getting
inspired by what others
are sharing, including
friends, brands &
influencers.
Publish high quality
photographic and video
content & engage with
fans. Leverage
influencers to create
branded content.
Brand Equity
Usage Occasions
Purchase Intent
Brand Engagement
Traffic
Strong visuals - artistically
created, specific look &
feel with “filters”.
15-second looped videos
Likes, Reach, Impressions,
Engagement Rate &
Hashtag Use
300 Million
Yes – Need IG Approval,
expanding globally in Q4
Massive growth in last 3
years. Created a new
design language that
many have emulated.
80% mobile activity.
Mostly U.S. women 25-
54. Rise in males (2/3 of
active males joined
last year) & global
focus with site offered
in 30+ languages.
Discovering new things &
products; getting inspired;
planning their lives &
purchases.
73% of active pinners
indicate that they have
bought something
because they saw it on
Pinterest first.
Publish high quality
content with rich
descriptions and vertical
imagery. Integrate
Pinterest button on
website & optimize web
content for Pinterest.
Create rich pins and
promoted pins to make
content more
discoverable.
Awareness
Brand Equity
Brand Engagement
Traffic
Sales
Purchase Intent
Strong vertical visuals with
links back to (& pulled
from) brand website &
strong descriptions
Impressions, Clicks,
Repins, Likes, Comments,
CPA/C, CPE & CPM
Est. 70+ Million Registered
Yes – Robust with recent
Buyable Pins

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Social platform cheat_sheet_august_2015

  • 1. Need to Know Most established social channel; broad reach in U.S. & global. Very advanced targeting; paid ads necessary. Very well established w/ strong ad products & potential for wide reach, though audience is more niche. Owned by Google. 2nd most popular search engine. 6 billion hours of video watched per month. Started by a high school dropout; now owned by Yahoo. Blogging platform for the creative set. Owned by Twitter. Launched the short- form video craze. Very influencer-driven. Nearly all mobile. Questionable value as a “social network” but not irrelevant. Mostly used to bolster SEO. How People Use It How Brands Use It Who’s On It What It Can Help Achieve Major KPIs Content Types Everyone. However, teens are using it less, and differently (more for networking). A fairly wide audience, with pops in: Tech, Marketing, African Americans, Entertainment & Politics. Everyone. Especially Millennials, teens & young men. Teens & Millennials. 41% users are 18-34. Popular among the fashion, art, entertainment, food & creative set. Early adopters, Millennials & teens. Hardcore content creators. Large international audience & tech early adopters. Also has implications for whole Google ecosystem - so basically everyone. Go-to social network for many demos. Browsing the feed; keeping up with friends; sharing news/photos; sharing & discovering content; planning events. Also used for customer service. Many are spectators rather than active participants, discovering content, articles & news. Others use it for 1:1 engagement with friends, peers, celebrities & brands. Lots of customer service inquiries. Watching videos, uploading videos, following video creators (now celebrities in their own right). Curating & creating content that provides a window into their personalities, interests, etc. Riffing on pop culture, trends, humor, etc. Following others who inspire them. Consuming & sometimes creating fun, interesting 6- second videos. Following influential content creators. Often used for promoting one’s personal businesses or career. Occasionally following brand content. Publish high-quality visual content, often an extension of brand campaigns. Elicit engagement from fans & non-fans. Can do very robust demo & interest targeting. Real-time participation in cultural events. Publish high-quality visual & text- based content. Ask questions & have 1:1 conversations with consumers & influencers. Host Twitter chats & parties. Respond to customer service inquiries. Distribute TV commercials and other video content & create unique web- based video content. Leverage influencers to create video content. Paid media - pre-roll, banners, in-video, TrueView, etc. Maintain branded Tumblr page & curate experience through reblogs & original content. Engage with Tumblr influencers. Some convergence with Yahoo advertising. Creating 6-second videos - one-off’s or, increasingly, whole storylines in 6-second episodes. Leverage influencers to create brand content. SEO. Less commonly used as a content distribution channel, and when it is, it’s used mainly by publishers or tech brands. Awareness Brand Equity Purchase Intent Trial (Mainly Entertainment) Traffic (for Publishers) New Audience Reach Awareness Brand Equity Purchase Intent Trial (Mainly Entertainment) Traffic (for Publishers) New Audience Reach Awareness Brand Equity Purchase Intent Trial (Mainly Entertainment) New Audience Reach Brand Equity Traffic Brand Equity Brand Engagement Traffic Search Optimization Video, strong visuals (print quality) with less than 20% text on image; link and carousel ads 140 character limit text based, image content, videos & GIF’s Short & long form video Text, photo, quote, link, chat, audio, video. Photos & GIFS tend to perform best. 6-second videos Impressions, Video Views CTR, CPE, CPF, Likes, Comments & Shares Retweets, @replies, Favorites, Followers Impressions, CTR, CPF & Hashtag Use Video views, Video Completion Rate, Comments & Likes Engagements, Impressions, Follows, Clicks, Views & Engagement Rate Revines, Comments & Loops (# of times video is played) Clicks, Comments & +1’s Text-based content. Can include visuals, videos & links back to brand website MAU 1.49 Billion 1 Billion 540 Million316 Million 40 MillionEst. 43 Million Paid Media Yes - Robust Yes - Robust Yes - Robust Yes - Basic No Yes - Through Google * Updated August 2015Social Platform Cheat Sheet 120 Million Mobile app, catering to the <25 demo. Expiring images & videos, 24-hour “stories” and a “Discover” tab. 13-34 year olds, nearly 100MM daily active Snapchatters & growing. 1:1 photo/video messages that expire after 10 seconds. Daily storytelling to friends via 24-hour “story” feature. Access to publication sourced stories Behind the scenes, exclusive content. Content must be entertaining, organic, & on the fly. Work with influencers to engage with fans. Views, Screenshots & Replays Yes – Discover, Stories, Geofilters Images, videos, drawings, emojis & text Brand Equity Brand Engagement Young Audiences Facebook made community growth a priority on Instagram. Very high engagement rates relative to other channels. 70MM photos /day. Millennial parents, Millennials teens & early adopters. Audience is becoming more mainstream. Showcasing their lives in unique, artsy, or adorable ways. Lots of selfies and food. Getting inspired by what others are sharing, including friends, brands & influencers. Publish high quality photographic and video content & engage with fans. Leverage influencers to create branded content. Brand Equity Usage Occasions Purchase Intent Brand Engagement Traffic Strong visuals - artistically created, specific look & feel with “filters”. 15-second looped videos Likes, Reach, Impressions, Engagement Rate & Hashtag Use 300 Million Yes – Need IG Approval, expanding globally in Q4 Massive growth in last 3 years. Created a new design language that many have emulated. 80% mobile activity. Mostly U.S. women 25- 54. Rise in males (2/3 of active males joined last year) & global focus with site offered in 30+ languages. Discovering new things & products; getting inspired; planning their lives & purchases. 73% of active pinners indicate that they have bought something because they saw it on Pinterest first. Publish high quality content with rich descriptions and vertical imagery. Integrate Pinterest button on website & optimize web content for Pinterest. Create rich pins and promoted pins to make content more discoverable. Awareness Brand Equity Brand Engagement Traffic Sales Purchase Intent Strong vertical visuals with links back to (& pulled from) brand website & strong descriptions Impressions, Clicks, Repins, Likes, Comments, CPA/C, CPE & CPM Est. 70+ Million Registered Yes – Robust with recent Buyable Pins